Good to know
|Distance to city centre||0,8 km|
|"location and breakfast was excellent."||(in 145 reviews)|
|"Excellent service very friendly staff."||(in 165 reviews)|
|"Excellent location very good service wonderful"||(in 23 reviews)|
|"Poor services, old furniture"||(in 43 reviews)|
|"Old and very dirty rooms."||(in 7 reviews)|
|"Very poor house keeping."||(in 9 reviews)|
Time of year
Show reviews that mention
|clean room||in 307 reviews|
|close to haram||in 87 reviews|
|early check||in 22 reviews|
|food is good||in 88 reviews|
|good breakfast||in 262 reviews|
|good hotel||in 171 reviews|
|good in rooms||in 11 reviews|
|house keeping||in 30 reviews|
|location is great||in 470 reviews|
|needs maintenance||in 32 reviews|
|old and dirty||in 11 reviews|
|old furniture||in 74 reviews|
|room service||in 60 reviews|
|room very small||in 289 reviews|
|room with very old||in 290 reviews|
|slow response||in 23 reviews|
|staff were very professional||in 356 reviews|
|star hotel||in 24 reviews|
|view from the room||in 85 reviews|
|wifi was very poor||in 38 reviews|
I found glass in a plate of food i ordered
Good property East access to Haram
receptionist is inconsiderate... we arrived at 3am.. we request to check in early but he said to come 7am and to pay extra.. so we going to mosque first. then 6.30am we came to check in he scold us to come at 7am.. 30minit cannt consider with us.. there is a mecca but the staff is very rude we are very disappointed with him.. before this I'm stay at the same hotel that why I'm still choose pullman.. after thia incident with the staff I need to change hotel after this..
Location Location and Location. Amazingly easy access to Haram.
Didnt spent much time at hotel so cant say much. Most of the time was out in Haram. But the lifts of hotel from Haram (which aren't under hotel) were bit messy. Some of them weren't working. At same time lifts were really massive sized and quite a lot of them to ensure the minimum waiting time.
Located in the holiest city in Islam, The Pullman ZamZam Makkah is a landmark hotel located in the Abraj Al Bait complex in the heart of Makkah. There are 1315 guest rooms and suites at this luxury resort hotel, which offers five-star deluxe services, two dining options in the hotel, and beautiful views of the holy Kaaba. Guests can visit the nearby Grand Mosque, Jabal Al Nour, and other attractions. There are also more than 450 stores to explore in the Abraj Al Bait complex for guests who want to check out local shopping and markets.
The Pullman ZamZam Makkah hotel offers 24-hour front desk services, which include limo and car service, valet parking, sightseeing and tour planning assistance, reception, and more. There is a library at this hotel, as well as a public computer station for guest use, an onsite snack bar, and complimentary WiFi throughout the property. The hotel offers breakfast for guests, as well as daily housekeeping services and a select number of connecting rooms for families and groups traveling to Saudi Arabia.
The guest suites in this hotel all feature separate living and dining areas along with private, luxury baths that feature modern furnishings and luxury amenities. Rooms feature views of the city and Kaaba, with many rooms overlooking the haram. All of the guest rooms feature an individually-controlled sound system that is linked to the nearby holy mosque, allowing visiting worshippers to follow prayers and sermons from their room. Rooms also feature flat-screen TVs with modern furnishings.
based on 43 001 reviews
Things to know
- Wonderful sightseeing
- Wonderful housekeeping
Policies vary by room type and provider.
Most popular landmarks
- Abraj Al-Bait Towers 116 m
- King Fahad Gate 222 m
- Well of Zamzam 374 m
- Kaaba 388 m
- Sacred Mosque 0,5 km
- Jannat al-Mu'alla 1,7 km
|Jeddah King Abdulaziz Intl||75 km|