Ilsenburg hotels

Pros: the family owner- very supportive and attent, the comfort, the town- clean, cute and with such a fresh air, the fine breakfast...everything very, very good

Pros: Breakfast is quite o.K. the location of this hotel is very good, can have a nice walk around this nice and beautiful area, has many shops and restaurants around this area to meet your need within the walking distance.

Cons: the room's bed is a little bit too soft for us, the TV is not in good position for watching, the bathroom is very small and tight and don't has any hangers to hang up the used towels and no place to put your changing clothes.

Pros: The breakfast provided a good choice of food and the serving area was always full of delicious food from local suppliers, especially the bread rolls that were out of this world. The superior double room was very spacious with more than adequate storage facilities. Despite some building works being carried out on the top floor both the room and the common areas were kept impeccably clean. Very helpful staff who made you feel welcome at all times. An extremely pleasant stay that contributed to a loverly holiday.

Cons: Nothing that had a detrimental affect on our stay

Pros: The hotel manager and staff were first class! The breakfasts were lovely and the service received was amazing. The room was spotless and the bathroom was beautiful. The location was very good for shopping, food and walks.

Cons: Not a thing - we will be going back next year.

Pros: The very warm welcome from the owner. Spacious, very clean, well appointed room with small balcony. Good breakfast selection including all important good coffee! All staff most pleasant and efficient. We would highly recommend and would have no hesitation to stay there again. The owner has an easy going manner and sense of humour.

Cons: No faults!

Pros: staff were extra friendly and everything was just perfectly organized. Besides, there is probably no hotel in Bad Harzburg more centrally located

Cons: nothing

Pros: Very god Location,has hot spring near by.walkng area.perfect!

Pros: Very cozy and spacious room. Very friendly staff and excellent breakfas. Great place to bring your dog too as it is right next to a park.

Pros: Close to city centre. Clean and with parking.

Cons: Beds a bit hard

Pros: Great location. Friendly owners. Found a Waschbaer in the rubbish bin - very cute. Really enjoyed our stay. Fantastic breakfast too!

Pros: Very friendly and helpful owner who let us use his garage for our motorcycle. The location is superb within the town, which itself is in one of the most beautiful parts of Germany.

Pros: The room was spatious, clean. The bed was large and the matrass good. Wifi free and fast. The shower is very good. Location is a few minutes walking from the center of the lovely town, which is close to regional highlights such as the Brocken hill. Reception by the host was very friendly. My wife asked the staff to decorate the breakfast table for my birthday with decorations she had brought with her; they did so and added a glass of Sekt free of charge too.

Cons: Can't think of anything

Pros: Hosts were extremely friendly from the moment we arrived. The hotel is small but very homely (so not hyper-modern), however the rooms are a very good size with en suite and all importantly clean. The location is ideal. It was only a short brisk walk from the centre of Braunlage - helps with digestion!! but far enough to make it probably the quietest hotel this side of the Mekong Delta. Breakfast was superb on both days we stayed. We would certainly stay again and recommend it to others

Cons: nothing worth comment

Pros: Good view of castle from this particular room - others were not quite so good. Great location in centre of town but very quiet. Large room with large comfortable bed and a settee and dining table. Excellent breakfast.

Cons: The kitchen was poorly stocked for cooking, but this was quickly resolved when we asked for more utensils. Not all rooms are accessible - only one of the three staircases had a lift. Check if this is important to you.

Pros: Location

Cons: None

Pros: The hotel is in a good location on the main pedestrian street. We had a one bedroom apartment, number 16, on the top floor with a nice view of the Brocken mountain and the castle. There was a lift to the first floor and then stairs. To keep fit we climbed up and down the 54 steps from the carpark whenever possible! Luckily the nice staff carried our suitcases up when we arrived and down on our departure. The building is traditional "half-timbered" but well renovated. The room had high ceilings, lots of openable windows and radiators for heating. We only used the frig, kettle and sink, but the kitchenette was equipped with a microwave oven, stove top and basic kitchen utensils. The bed and shower were good, the room was very quiet, Wifi good. Although the room had no safe, we felt secure at all times. A good breakfast was provided in a very nice dining room with a view to the castle.

Cons: The hotel exceeded our expectations in many ways.

Pros: The location is simply put perfect. The main street of the city right through a doorway and a cozy quiet courtyard with parking below the rooms. Several of the rooms have a view of the castle which is pretty impressive especially at night. The very so friendly and did absolutely everything to make sure we had a great stay. The rooms were very clean - the hotel in general was tightly kept. We will certainly be recommending the hotel to everyone we know.

Cons: A few of the employees were not the best English speakers which can make it a bit tricky if you don’t speak English - to be fair though that is nitpicking considering everything else.

Pros: Central location and car parking on site.

Cons: Nothing

Pros: View of castle from bedroom. Receptionist Hans gave me a bottle of beer. Many thanks, Hans. Hotel is in a quiet location, but not far from the town centre.

Cons: Missed croissants for breakfast. Eggs were runny - no hard boiled ones.

Pros: Excellent location and very friendly staff. Nice views, too. It was only a short walk to the train station for a ride up the Brochen on a steam engine. An adult ticket was euro 45 but worth it, we felt.

Cons: Not hotel related but I bought a discount book for euro 22 which offered discounts to local attractions and free bus travel, etc. Our savings over the four days was euro 1.5!! You really need to be there for a year or season to make the discount book economical.

Pros: Great view from the room of the Schloss. Central location and great morning breakfasts.

Pros: Yes, the hotel is a great venue!

Cons: Everything

Pros: The staff was really friendly, the breakfast was delicious and varied from day to day. Room was spacious, clean and comfortable. Very quiet surroundings in a small town but near to all attractions of Harz.

Cons: One of the reasons we booked the place was the sauna, unfortunately it really wasn't hot enough, so we didn't use it. Wifi was a bit weak towards the end of the hallway where our room was.

Pros: Everything was was fantastic!

Pros: The hotel is located in a quite area, is very clean and the breakfast very tasty. The hosts are dedicated and they always have good hiking tips.

Pros: The location is perfect for visiting this quaint town. You can't get a better spot! The breakfast is phenomenal! Lots of delicious options, and they have the cutest butter machine that forms perfect disks of fresh butter to apply to the equally tasty breads and pastries. When we checked out, the front desk staff gave us a to-go bag with a wonderful loaf of bread and 2 waters. Very nice touch!

Cons: We noticed that some people received Sparkling wine upon arrival. We did not. That was kind of odd. Other than that, we would recommend this hotel to everyone!

Pros: Had real character. Was right on the town square. Room was beautiful!

Pros: Breakfast was very good!! But we has a buffet dinner which was disappointing, I expected somethingg else in this very nice and charming place.

Cons: The buffet dinner !!

Pros: Location, ambience, tasteful decor, bedroom size, Christmas decorations, robes, slippers, water and juice in the rooms, friendly staff, breakfast. The real fire in the bar and the friendly barman were very welcoming.

Pros: The location was perfect, right near the old market square. The breakfast was very complete and very good quality. The staff was friendly and helpful. I strongly recommend it for travelers, especially if you are driving around the Harz mountains.

Pros: Brilliant location and beautiful Wernigorode at Christmas time.

Cons: Bed was a bit hard

Pros: Great hotel, very nice service, very clean, nice food... just great!

Pros: The staff was exceptionally friendly and helpful!

Pros: Spacious clean rooms, great location, friendly staff. Pool!!!

Pros: Memories

Pros: Surprising comfort and ambience in great location. Staff couldn’t have been any nicer. Frau Wilke took care of us in the garden for dinner and again at breakfast. Food was good. Great service at check in and check out. A mature and classy clientele. Many spent hours eating dinner in the beautiful garden and talking to friends. Staff spoke English but we didn’t hear any other guests speaking English. It appeared to be a popular destination for Germans and it was nice to be away from the usual tourist crowds.

Cons: I was too short to get close enough to see in the mirror in the bathroom. No air conditioning but they provided a fan and the windows opened for ventilation. Minor things.

Pros: Nice location for Bad Harzburg. Clean.

Cons: Staff needs a personality infusion, which might otherwise be typical of Germans except everywhere else we have had very nice and friendly staff.

Cons: Wifi in room 62 is unusable

Pros: Excellent/ extraordinary breakfast as well as dinner in restaurant.

Pros: The staff was very comunicative

Cons: -

Pros: best location , good breakfast, very clean, friendly staff

Pros: host is very nice

Cons: can not enjor the garden

Pros: Beautiful settings. Attention to detail. Classy!

Cons: Enjoyed everything!

Pros: Bed was excellent.

Pros: Beautiful building, super friendly / helpful staff (despite our not speaking German). Great food. Loved the sauna.

Pros: The building is beautiful with so much historic character. The staff were friendly & very helpful, particularly with our lack of German language. The breakfast was delicious with plenty of choice.

Cons: The location is fairly isolated as there is not much on the small town

Pros: What an amazing hotel! Walking into the reception is like walking into a grand castle with stone floors, a sweeping wooden staircase up to the first floor and beautiful wooden-ballustrade balconies looking back down to the reception area. Our room was very large, very comfortable and very quiet and the views out onto the surrounding green landscape very pleasant. The breakfast / dinner room was equally grand and the quality of the food was very good (we had breakfast in the hotel each of the 3 mornings of our stay, and also ate dinner in the hotel 2 of the 3 nights), and they had a few vegetarian options which was a pleasant surprise (for me as a vegetarian!). The spa area was amazingly comprehensive with two showers, changing rooms, foot bath, whirlpool (that you have to manually fill each time though), sauna and steam-room. The staff were also very friendly whenever we needed to speak to them.

Cons: For those used to large continental cooked breakfasts, the only cooked food available here were boiled eggs, scrambled egg and bacon, the rest being cold platters of meat, vegetables and fruit. That said, the food was all very fresh, tasty and beautifully laid out. Also, and it's only a minor point, but the restaurant may be slightly understaffed, as during one of the dinners there were gaps of 10-15 minutes between someone coming out into the restaurant to see if anyone needed help / attention which made the process of paying to leave quite slow!

Pros: We found this property a bit of a mixed bag. Their local customers obviously love it; the proprietors and staff are friendly, accessible, and free with their advice; the breakfast buffet is reasonably comprehensive (though less so than at some other hotels on our trip); the location part way up the hill to the castle is quiet and secluded; it's an attractive old building; and our large, comfortable room had a great view. But...

Cons: The first morning we had no hot water in our room. The proprietor did not believe me, and asked me to run the taps for 5 minutes before calling him again. Then he came up and a somewhat Fawlty-esque pantomime ensued before he finally accepted there was a problem - which, to his credit, he did fix. There were no tea and coffee making facilities in our room. Also the tap water in our room tasted foul, and (unlike every other hotel we've stayed at on this trip) no free bottles of water were provided. The hotel was full for our visit and people were packed in tightly at breakfast. If you don't mind conviviality and noisy banter at breakfast, with people banging into your chair to get past, you will be fine but it was not our cup of tea. Also the buffet table was not really big enough for the numbers. Items did run out, and although they were replaced the staff could not always keep up. Parking is very tight and access is not easy. If your car is bigger than ours (Mondeo sized), or you time your arrival badly, you may not be able to squeeze in and/or you may have to reverse down the drive to get out.

Pros: Very nice owners, lovely small hotel, great breakfast, good location.

Pros: Rich breakfast, adequate parking, great location, reliable Wi-Fi. Nice and romantic.

Cons: Moody staff.

Pros: Great breakfast. Nice staff. They lent us maps for hiking, which was very nice. Quiet and lovely location!

Pros: As a business traveller I stay at a different hotel each week. I chose this hotel based on location and price and wasn't disappointed either way. It is a "hidden gem" forget the corporate points and go for "family values".

Cons: Nothing to dislike - there is free parking which some of the dearer hotels can't boast! Plus it is only 750m from the town centre.

Pros: Friendly, helpful hosts. Great location, nice breakfast.

Pros: Very spacious apartment, great furnishings - we even had record player! Beautiful roof terrace. Very central location close to lots of attractions and restaurants. Friendly staff, happy to speak English.

Cons: Wi-fi intermittent but not such a bad thing! Otherwise, perfect

Pros: Amazing breakfast, perfect location for a family with small children Humorous and personal interior design

Pros: The breakfast was good. There was a varied selection of food and drink.

Cons: There was no porridge.

Pros: We opted for the Comfort Double room. The room and the bathroom were clean. The room also had the view of the Rathaus which we liked. It would have been better if we had coffee machine in the room. The breakfast was decent.

Cons: The check-in time is 15.00 which is too late. There was not possibility of an early check-in as well. In Wernigerode, the public transport ticket is given by the Hotel you stay since we pay tourist tax as part of the accomodation charges. We can get this ticket from the hotel only after check-in. By this time, most of the attractions would be near closing time. It would be better if the check-in time is 12.00.

Pros: Excellent location. Great staff, good food, good beer. Very comfortable room on 1st Floor. Excellent housekeeping staff. Great barman!

Cons: Occasionally noisy outside from 06:00 when binmen and delivery people were in the square but nothing can be done about that so just enjoy it..

Pros: breakfast has enormous selection of items.Very good smoked salmon and selection of eggs. great selection of breads and rolls. great coffe and tea Very good sleeping quality. Great meat dishes cooked by their chef. Very responsive and attentive staff

Cons: Chesses and pastramis are of an average quality. glasses for cold drinks are miniature and the cold dinks selection is shy. Some troubles with annoying smells in the rest room-may be as a result of a lazy purifying system. Should improve on their pastas which do not deserve 19 Euros per plate.

Pros: Great restaurant for breakfast and dinner.

Pros: Location

Cons: Extra sitting / living room was not needed.

Pros: Very friendly and helpful staff. Excellent breakfast and great location overlooking the old town square.

Pros: Absolutely fantastic hotel with new and modern finishes, comfortable beds and furniture. Breakfast is amazing, scrambled eggs are a definate win in the morning. Staff are friendly and welcoming. I will definately return to Hotel Brunnenbach.

Pros: This hotel is extremely beautiful, clean and cozy that you will feel at home. Everything has been decorated with so many details that you will find your self-walking slowly on the halls admiring everything around you. Rooms are also beautifully decorated and have absolutely everything you need. This place is managed by owners who make your stay into a perfect experience. Marc's restaurant is extremely tasty (breakfast, dinner...) We are planning to come back for sure!

Cons: The only thing I didn´t like is that my stay was too short.

Pros: Large room - Great breakfast - Outside city (calm!)

Pros: Excellent breakfast choice in very nice room with view of castle. Most pleasant start to the day. Room very comfortable. Stayed in several hotels in Wernigerode over the years, this is the best.

Cons: Well nothing really

Pros: Lovely hotel with a fantastic views of the castle, EV charging points in the car park to enable me to charge my car while I slept so it’s ready for my onward journey.

Cons: Tea, coffee & a kettle in the room would have been nice but this appears to be rare in German hotels

Pros: Everything was clean and even though the look was vintage, it looked new.

Cons: The Breakfast was okay. The food was presented nicely, but the choice was a bit lacking. There were some scrambled eggs, some choices of bread and some cheap cereal. Okay for a 50€ Hotel, Lacking for a 100€ one. No inviting lounge areas in the hotel itself.

Pros: A short walk from old town but a lot quieter than old town particularly during Rathaus Fest. Parking at hotel, easy to access roads out out of Wernigerode. A balcony with view of the castle allowed us to sit outside.

Cons: Toiletries and soap not always replaced. No tissues.

Pros: Breakfast with a view. Lovely.

Pros: Really kind and helpful people working there.

Pros: The size of room was lovely, however bathroom slightly small and cramped. Balcony with castle view was great and good to be able to sit out in the afternoon evening. Swimming pool was good although a little cold for us as we are use to using a warm pool in uk. Breakfast was very good and a good variety considering it was a small hotel. the location was ideal just on the edge of town but within walking distance of everything. Free car park.

Cons: Access to the hotel, I struggled with luggage up the front steps, then second day found the car park entrance to the hotel down two steps and then access to lift which the staff didn't advise of at time of booking in. This was also slightly easier for my husband to use as the entrance to hotel as he has mobility difficulties. Couldn't take his scooter into the hotel, cobbled car park was also not good.

Pros: Very well maintained, nice breakfast room and very friendly staff!

Pros: Best was the location. Hotel was cosy and gave a nice impression.

Cons: At check out, I could not pay with either credit or debit card, although it was specifically asked of me during check in.

Pros: The whole stay everyting was ok. Serviceminded Staff Quiet and fresh air

Pros: Friendly and helpful reception staff, great location, spacious room, information about the history of the place.

Cons: Hotel did miss some amenities in my opinion especially in terms of bathroom comfort. Also I felt a little monitored while having breakfast.it felt a little as if eating in someones house. Overall a very pleasant place but pricy which makes one more picky

Pros: A very characterful and historic property, with lots of wood panelling, close to the town centre. Bedrooms are comfortable and a good size, some overlooking the picturesque street. Friendly staff. Breakfast very good.

Pros: Location was very central, staff very helpful, room very clean and breackfast tasty.

Pros: A really nice hotel but only minimal parking which meant parking away from the hotel in a public car park

Pros: Super friendly and helpful staff, great location. Super clean and comfortable. Would strongly recommend staying at this hotel.

Cons: Everything was great!

Pros: charming receptionist who ,noting i was british, added baked beans to the breakfast spread! a touch of class!

Cons: the chair in my room was not very comfortable

Pros: The staff was very very friendly and helpful and went above and beyond to help. The food in the restaurant was good. The free entrance to the SPA next door was nice!

Cons: The pillows in the rooms were too loose and soft.

Pros: Very attractive, bright and comfortable room. Perfect for relaxing.

Cons: Room was great. Only issue was that tub in bathroom was located under a sloping ceiling making it difficult to get in and out.

Pros: Friendly staff clean room great location amazing breakfast

Cons: All good no criticisms

Pros: Pleasant spacious hotel with comfortable rooms, outstanding breakfast and helpful staff. Easy access to the town and station.

Cons: Wifi signal is weak in bedrooms

Pros: Location and friendly helpful hotel staff. Large bright room.

Cons: Nothing

Pros: Everything perfect - thank you! But the breakfast!! Wunderbar.

Pros: Breakfast was great

Cons: No 'free' coffee... No access to coffee It is a very old place sparelly maintained

Pros: Hotel is only a short walk from the centre. My room was basic but more than adequate for 1 night and the price a paid. Good choice of cold buffet breakfast.

Cons: TV quite small by modern standards but ok for the amount I used it.

Pros: The Best Breakfast ever

Pros: Stayed in Room 303. Spent 6 weeks in Europe and this room, along with the magnificent breakfast, was tops. Spacious, polite and helpful staff, clean. Do not miss the steam train ride to the Brocken - exy but well worth it - catch the first 9.30am one and beat the crowd - being from Queensland, Australia, the snow and fir trees were magical.

Cons: Only negative was lack of english language tv eg BBC, Euro English, AlJazeera English - only english program was Bloomberg finance.

Pros: Comfortable good sized room. Comfortable beds and pillows. Lovely spread for breakfast.

Cons: The bathroom was a bit small but had everything in it we needed.

Cons: Clarify twice time of arrival if you don't want to not to find your key in the box outside. I have received a code for the box in case of late arriva,l and when I opened it I found it empty. I had to ring the bell and the owner was not too kind.

Pros: Friendly, informative staff. Lots of info and coupons about local things to do. Extensive free breakfast buffet, very clean and comfy.

Pros: Wonderful breakfast! And great to travel with kids!

Pros: Good , friendly stuff. We received free bus tickets as well.

Cons: You can easily hear other people in the bathroom. Walls seem somehow too thin. Internet disappeared on the second day of stay.

Pros: Good location for train to mount Brocken. Accessible car park.

Cons: Fridge could have worked but didn't. For this class of hotel I would have expected an elevator. This was not so. There was no coffee making facilities nor any available not even a pay machine in the foyer.

Pros: additional blanket good lights good heating

Cons: only German speaking, very stressed, not very polite woman from stuff in breakfest room. additional fee, if paying by card

Pros: new room, clean, no smells in hotel

Cons: restaurant in hotel :)

Pros: Very friendly staff. Quite

Cons: A bit far from downtown Warm room (the hottest week in germany since years)

Pros: Near city center location, friedly and efficient staff. Parking at property.

Cons: nothing

Pros: Spacious room and bathroom. Free parking. Nice view onto mountains.

Cons: Staff at reception desk was impatient and almost scary. We travel regularly and rarely have felt that unwelcome. Uneven and hard bed.

Pros: The location is great: next to the touristic city centre, very close to the start of all MTB and hiking tours. The rooms were very clean. The breakfast was very good too.

Cons: For checking in and checking out, there's no flexibility. You have to make sure you arrive before 10 PM, otherwise you don't get in anymore. And for checking out, there is no laye check-out option. Breakfast only starts at 7:30 am, which we consider quite late for a sports holiday. Small remark: the pillows are not good at all. Your head simply falls through.

Pros: Very friendly staff, good breakfast, parking places for motorcycles. Free sauna!

Pros: Location, location, location. Food was excellent for both breakfast and dinner. Nice sauna and wellness facilities.

Cons: Staff could have been a little more helpful with ideas about what to see and do in the area.