Pros: Super easy drop off and pick up. I even upgraded at last minute for a better deal than i thought i would. Excellent staff. Highly recommended.
Cons: No cars available at location, staff was extremely rude, I was told I had to call a 1-800 number to get my pre-paid reservation cancelled, it's been 13 days and still have not been refunded.
No credit card, no car!
Cons: If you don't carry a credit card cause you only buy things you can afford, HERTZ won't accept your online rental. Only after I was driven 25 miles to the location, Dropped off, and waited an hour for the HERTZ rep to come back from lunch did I learn this. I had to walk 2 miles to an Enterprise rental car to get a vehicle. Which, coincidentally, I will exclusively recommend and use in the future.
Pros: Israel was very friendly. I dropped off the vehicle just as she was going to lunch, and she didn't hesitate to give me a lift back to the body shop to pick up my car. Office was clean and easy to find.
Cons: My rental vehicle had some bug debris on the windshield and extensively on the front bumper. Very clean inside