Guest reviews
Overall rating
6,8
Good
Based on 8 reviews
Cleanliness
7,2
Comfort
6,7
Pick-up/Drop-off
6,7
Value for money
6,5
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
2
0
0
1
1
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10,0
Pros: Super easy drop off and pick up. I even upgraded at last minute for a better deal than i thought i would. Excellent staff. Highly recommended.
review from
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2,0
Terrible!
Pros: Nothing.
Cons: No cars available at location, staff was extremely rude, I was told I had to call a 1-800 number to get my pre-paid reservation cancelled, it's been 13 days and still have not been refunded.
review from
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2,8
No credit card, no car!
Cons: If you don't carry a credit card cause you only buy things you can afford, HERTZ won't accept your online rental. Only after I was driven 25 miles to the location, Dropped off, and waited an hour for the HERTZ rep to come back from lunch did I learn this. I had to walk 2 miles to an Enterprise rental car to get a vehicle. Which, coincidentally, I will exclusively recommend and use in the future.
review from
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10,0
Pros: Israel was very friendly. I dropped off the vehicle just as she was going to lunch, and she didn't hesitate to give me a lift back to the body shop to pick up my car. Office was clean and easy to find.
Cons: My rental vehicle had some bug debris on the windshield and extensively on the front bumper. Very clean inside
review from