Guest reviews
Overall rating
7,4
Good
Based on 3 836 reviews
Cleanliness
7,3
Comfort
6,8
Pickup/dropoff
6,8
Value for money
6,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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10,0
Pros: Super easy drop off and pick up. I even upgraded at last minute for a better deal than i thought i would. Excellent staff. Highly recommended.
review from
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2,0
Terrible!
Pros: Nothing.
Cons: No cars available at location, staff was extremely rude, I was told I had to call a 1-800 number to get my pre-paid reservation cancelled, it's been 13 days and still have not been refunded.
review from
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2,8
No credit card, no car!
Cons: If you don't carry a credit card cause you only buy things you can afford, HERTZ won't accept your online rental. Only after I was driven 25 miles to the location, Dropped off, and waited an hour for the HERTZ rep to come back from lunch did I learn this. I had to walk 2 miles to an Enterprise rental car to get a vehicle. Which, coincidentally, I will exclusively recommend and use in the future.
review from
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10,0
Pros: Israel was very friendly. I dropped off the vehicle just as she was going to lunch, and she didn't hesitate to give me a lift back to the body shop to pick up my car. Office was clean and easy to find.
Cons: My rental vehicle had some bug debris on the windshield and extensively on the front bumper. Very clean inside
review from
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10,0
Pros: Super easy drop off and pick up. I even upgraded at last minute for a better deal than i thought i would. Excellent staff. Highly recommended.
review from
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10,0
Pros: Israel was very friendly. I dropped off the vehicle just as she was going to lunch, and she didn't hesitate to give me a lift back to the body shop to pick up my car. Office was clean and easy to find.
Cons: My rental vehicle had some bug debris on the windshield and extensively on the front bumper. Very clean inside
review from
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2,0
Terrible!
Pros: Nothing.
Cons: No cars available at location, staff was extremely rude, I was told I had to call a 1-800 number to get my pre-paid reservation cancelled, it's been 13 days and still have not been refunded.
review from
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2,8
No credit card, no car!
Cons: If you don't carry a credit card cause you only buy things you can afford, HERTZ won't accept your online rental. Only after I was driven 25 miles to the location, Dropped off, and waited an hour for the HERTZ rep to come back from lunch did I learn this. I had to walk 2 miles to an Enterprise rental car to get a vehicle. Which, coincidentally, I will exclusively recommend and use in the future.
review from
Other suppliers in Yucca Valley scored
Where can I find Hertz hire cars in Yucca Valley?
56-132 29 Palms Hwy, Hertz car hire
Address
56-132 29 Palms HwyPhone
+1 760 228 9091FAQs about hiring a car from Hertz in Yucca Valley
How many car hire locations does Hertz have in Yucca Valley?
Hertz has 1 car hire location in Yucca Valley. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Palm Springs Airport (PSP)?
Yes
Does Hertz offer shuttle or airport pick-up services from Palm Springs Airport (PSP)?
Yes
