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10.0
Have been coming here for many years this is the best staff they’ve ever had.Reviewed Mar 4 2023
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9.6
Pros:The staff was all great! Thank you MichaelReviewed Sep 4 2020
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9.6
Pros:Staff was amazing - warm, friendly and attentive.Cons:I always have a problem with a major drop off fee when I rent the vehicle in Yucca Valley and drop it anywhere in the LA area.Reviewed Aug 31 2020
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5.2
Try to get something back you left in the car. Forget it.Pros:Lovely people. Very helpful.Cons:I left a portable battery charger and cord in the center console. I went back to the Enterprise desk at PSP within an hour of returning the car. Was told car was on the ‘back lot’ for an oil change. And the back lot closed at 4pm. Promised to call next day which someone did. They found a cord that wasn’t mine ap obviously it wasn’t from my car. I had to buy a new one which cost over half what the car rental was. My fault yes. But either I was being fed a line about the oil change or else someone helped themselves to a charger. Second bad experience with Enterprise on a row. Rental in Portland lasts a month- reserved a compact but all they had was an aptly names Armada or a a pickup truck. I ended up spending over $100 on gas for the week.Reviewed Oct 21 2018
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10.0
Pros:Car was great to drive.Reviewed Aug 3 2018
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10.0
Very friendly servicePros:Although I had requested a small pickup, one was not available when I arrived. However I received a very clean & suitable SUV as a substitute. It was all very professionally handled..Cons:Wish they would have had the vehicle requested & wish hours were better on Saturday/Sunday - open to 5PMReviewed Dec 31 2017
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8.4
overall excellentPros:They were very helpful and helped me upgrade to a nicer car. Drop off was super quick and the shuttle was waiting. Best car rental experience I have hadReviewed May 2 2017
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10.0
Pros:Great customer service and speedy serviceReviewed Mar 30 2017
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8.4
I'm happy with my experiencePros:Everyone at enterprise was amazing. Very kind. They really cared!Cons:The tourism charge.. i live across the street, and just needed it for the day while my car was getting fixed.. I don't understand that charge.Reviewed Mar 9 2017
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10.0
Great to deal withPros:Fast & fridndlyCons:Hours, closed Sundays, half day Saturday.Reviewed Mar 8 2017
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7.2
Pros:Friendly staff. Clean, comfortable ChevyTrax. Unlimited mileage. One-way rental option.Cons:VERY long wait at airport to be escorted to our rental car. Many flights were delayed in arriving; Enterprise check-in counter was not staffed sufficiently. Expensive one-way fee for airport-to-airport.Reviewed Feb 27 2017
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9.6
Overall, a good experiencePros:The counter staff was nice, thorough and efficient...she walked me to the car, helped me load luggage and told me I could leave the car in the lot until my travel companions arrived later on.Cons:It took more time than I thought it would to go through the check in process & more time to extend the contract for an extra day. I had heard that it was "high season" in PSP, which can jeopardize the availability of a rental being available. The check in attendant was friendly, though very busy with multiple cars that arrived at the same time.Reviewed Feb 26 2017
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