Pros: Counter opened a little earlier than 9AM.
Cons: Vehicle was filthy and definitely not sanitized! Would not go over 70MPH, making passing on I-95 nearly impossible and definitely dangerous.
Pros: The whole process was easy and straight forward
Cons: Nothing comes to mind, great experience on the VA side and the FL side
Pros: Drop off was difficult- no one mentioned the office was moving locations! Late to work due to drop off time duration.
Cons: Tell your customers when your office moves!
Poor customer service
Pros: Woodbridge drop location poor customer service as well Hertz need to give customer service traning at least rental counter persons. No receipt as usual printer not working...... No courtesy ride to home......... I am Enterprise regulator customer first time at Hertz and bad experience
Cons: Nothing ....if you have bad experience at front counter you do not like anything
Pros: They wait til you are there to say they run a credit check on debit cards.
Cons: False advertisement
Pros: Efficient dropnoff.
Cons: When I explained the problems, I was asked if I told Hertz at Bradley airport that the car was dirty (trunk area where luggage would go covered in some sticky stuff) to which I replied that I learned it was dirty after starting my trip. I did not check trunk area at pickup. Hertz could have offererd some discount to make up for the inconvenience.
No Sweat Rental
Pros: One of the easier car rental experiences I've had. Would rent there again.
Better price via Kayak then going direct to Hertz
Pros: I am a gold member with Hertz. Their “best possible deal” was $100 dollars MORE than the price I paid using Kayak. Same car, same pick up, and drop off locations, SAME Hertz -for $100 less. Looks like my loyalty has gotten me nothing-I’m now checking Kayak 1st.
My car rental
Pros: Everything was up to my expectations.
Cons: There was nothing that I disliked.
Pros: The vehicle was very nice, unlimited mileage was a plus because my family is far, great customer service.
Cons: La verdad nunca use el servicio debido a que no me pudieron rentar el carro por qué no aceptaron la targeta de crédito, espero la devolución del dinero ya que el servicio no fue prestado. Gracias
Pros: I loved the ease of the rental and the price. I researched a lot of companies and Hertz had a great deal. The van was extremely comfortable and easy to drive. I would definitely rent from Hertz in Woodbridge again.
Pros: Likes: the price was great/unbeatable, they offer a pick up service, got my rental fast, returning was easy and outside of cat was clean
Cons: Dislikes: the car was a little beat up around the bumpers and stains on the seats
Pros: The price was the best out of all rental companies.
Cons: I reserved a rental car from Hertz at least one week before I NEEDED the rental. I was supposed to pick up the car at noon; Hertz called me at 10:48 the day of to tell me no cars were available. I told the representative that my scheduled would have worked better if they could have, at least, called me the day before. The representative told me that they weren't allowed to call the day before. Wow! Hertz really placed me in a bind. I will never EVER reserve anything from Hertz again!
We had reserved a mini-van for one way trip. Movin
Pros: Hertz employee suggested we walk across the street and try at Enterprise. Enterprise had a mini-van available for us, and gave us a better price than Hertz.
Cons: The Hertz employees didn't take responsibility for the situation, other than to offer us a midsize SUV as a comparable vehicle - which wasn't even close to the carrying capacity we required. They hadn't called some of the other Hertz locations until we asked them to. They kept saying it wasn't their fault that they didn't have the vehicle that we reserved. It was the fault of other customers who hadn't returned vehicles on schedule.
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||09:00 - 12:00|
Hertz has 1 car hire location in Woodbridge. Take a look at our Hertz hire location map to find the best car hires near you.