Woodbridge Car Hire

Poor customer service

Pros: Woodbridge drop location poor customer service as well Hertz need to give customer service traning at least rental counter persons. No receipt as usual printer not working...... No courtesy ride to home......... I am Enterprise regulator customer first time at Hertz and bad experience

Cons: Nothing ....if you have bad experience at front counter you do not like anything

Debit card

Pros: They wait til you are there to say they run a credit check on debit cards.

Cons: False advertisement

Great location

Pros: Efficient dropnoff.

Cons: When I explained the problems, I was asked if I told Hertz at Bradley airport that the car was dirty (trunk area where luggage would go covered in some sticky stuff) to which I replied that I learned it was dirty after starting my trip. I did not check trunk area at pickup. Hertz could have offererd some discount to make up for the inconvenience.

Cons: La verdad nunca use el servicio debido a que no me pudieron rentar el carro por qué no aceptaron la targeta de crédito, espero la devolución del dinero ya que el servicio no fue prestado. Gracias

Pros: Likes: the price was great/unbeatable, they offer a pick up service, got my rental fast, returning was easy and outside of cat was clean

Cons: Dislikes: the car was a little beat up around the bumpers and stains on the seats

Poor timing

Pros: The price was the best out of all rental companies.

Cons: I reserved a rental car from Hertz at least one week before I NEEDED the rental. I was supposed to pick up the car at noon; Hertz called me at 10:48 the day of to tell me no cars were available. I told the representative that my scheduled would have worked better if they could have, at least, called me the day before. The representative told me that they weren't allowed to call the day before. Wow! Hertz really placed me in a bind. I will never EVER reserve anything from Hertz again!