Book Hertz hire cars in Winter Haven

Winter Haven, FL, United States
Sep 29 — Oct 6
Winter Haven, FL, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Winter Haven

Overall rating7.2 GoodBased on 11 reviews
Cleanliness
7.0
Comfort
7.8
Overall
7.0
Pick-up/Drop-off
6.1
Value for money
7.8

Recent reviews

Traveller rating
3
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1
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Find reviews that mention:
6.0
Cons:The small office in Winter Haven had terrible customer service. When arriving I had to wait a long time to even talk to someone, then had to wait another 45 minutes for them to do an oil change. There was no one there to take the "oil change needed" off of the computer, so had to wait for that also. When returning the vehicle had to pay for 2 extra days because the location where I needed to return it was not open on Sundays. I was not aware of this and was told it was my responsibility to find something like that out. I couldn't take it to another location because to do that would have cost more than renting it for 2 extra days. Very poor customer service.Reviewed Sep 25 2017
review fromkayak
10.0
Pros:The staff was courteous and helpful.Cons:Understanding the size of the “too small” SUV we originally reserved. But the staff made it right with us.Reviewed May 31 2019
review fromkayak
10.0
Winter Haven, FL Hertz Rocks!Pros:These folks go above and beyond when it comes to customer service! I was in and out in minutes, both picking up and dropping off. I have rented from the others on that strip and can honestly say HERTZ you make renting a car in Winter Haven Florida the best there is both price and convenience.I was charged just what my kayak online reservation was made for, no surprises, It was truly a pleasure doing business with you!Cons:Having to talk to the 800 person to extend my reservation for a day. She was rude, didn't listen to me, and didn't have good command of the English language.If she would have been my first point of contact I would not have booked with Hertz.Reviewed Apr 14 2018
review fromkayak
8.0
Cons:no drop box for early return/ no Sunday returns. needed the rental only one day. Had to pay for 2 days.Had to take off work to return rental causing a loss of wagesReviewed Mar 28 2016
review fromkayak
4.0
Pros:They did not have any cars until the next day!Cons:To have car as promsed!Reviewed May 11 2019
review fromkayak
10.0
AwesomePros:Terry was helpful. He was professional and super friendly. He asked what my plans were and suggested an upgrade that made my plans so much easier. He also arranged transportation to where I needed to go when I returned the vehicle.Cons:Everything was perfectReviewed Dec 9 2018
review fromkayak
2.0
No Customer ServicePros:I did not like anything -Cons:My itinerary said pick up at noon, arrived at 12:02, office was closed, called Hertz, they said the office closes at noon, nothing they can do, asked for a supervisor they said they'd look for anything nearby. Said there was one available in Kissimmee over 25 miles away, I drove there to get it, upon arrival, there are no cars in the lot, talk to the 2 employees inside- they said there have been no cars for over 3 hours, the next closest one would be at the airport. Total opposite direction I need to go, called Hertz again and got another supervisor, still no support, no apologies and no resolution to my prepaid reservation. I was told I need to call the 800 number Monday through Friday there was nothing more they would help me with. I contacted the 800 customer service number, was told they could do nothing for me, I would need to send an email. I will NEVER attempt to rent from Hertz againReviewed Aug 26 2017
review fromkayak
3.6
Pros:The size was good.Cons:The car was dirty and full of bugs and the customer service was not very pleasant.Reviewed Mar 8 2017
review fromkayak
10.0
Thanks to manager at Brooksville!Pros:He sorted out a problem for us when our plans changed. He is the kind of person who will make us rely on Hertz in the future. Well done, young man.Reviewed Nov 10 2018
review fromkayak
9.6
had a great experience with HertzPros:First of all I would like to start our by telling u that your employee Marquita who works at the Winter Haven office was the best part of my whole experience with Hertz. She was so nice and so easy to deal with during my renting a car with Hertz. I hope Hertz knows this and keeps an employee like her. She made everything so easy. The car was clean at a level of good i wouldn't say excellent but good. the price was right and I hope it good just as smoothly the next time I rent from Hertz.Reviewed May 3 2017
review fromkayak
6.0
Pros:PriceCons:Slow service Employees chatting with customers despite line upReviewed Mar 10 2018
review fromkayak

Other suppliers in Winter Haven scored

Where can I find Hertz hire cars in Winter Haven?

460 Cypress Garden Blvd, Hertz car hires

Address

460 Cypress Garden Blvd

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 239 789 3293

Good to know

Most popular location

460 Cypress Garden Blvd

Most popular car type

Economy

Top tips for hiring a car from Hertz in Winter Haven

  • Economy car hires from Hertz in Winter Haven are around 15% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Winter Haven

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in Winter Haven.

  • Hertz has 1 car hire location in Winter Haven. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes