Book Hertz hire cars in Salisbury

Reviews for Hertz in Salisbury

Recent reviews

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Good

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Okay

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Mediocre

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pick up the carwrong location

car availablecustomer service

car was cleangreat experience

rented a carnever rent

friendly staffpick up and drop

location was closed

2.0

Worst car rent experience EVER!!!Cons:I made my reservation online for a 12noon pickup and arrived 10 minutes late due to weather conditions related to Hurricane Hermine. The front door was locked and a note said the attendant was cleaning/refueling a car and would return soon. Another customer was standing outside the front door and stated she had already been waiting 5 minutes. I went around to the back door and knocked. The Hertz employee came to the door and stated he closed at noon on Saturdays. He refused to help either myself or the other customer, who was returning a car. IF THEY CLOSE AND LOCK THE DOOR EXACTLY AT 12NOON ON SATURDAYS, THEN WHY DID THEY GIVE ME A 12NOON RESERVATION???? Doesn't it make sense to make the last reservation at 11:30am??? Bottom line is the Hertz employee was rude and 100% unsympathetic to 2 customers during inclement weather. I will NEVER use Hertz again. There are too many other car rental agencies that offer much better service.Reviewed Sep 5 2016

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8.0

Pros:Staff helped us get the vehicle we neededCons:Seats were uncomfortable in center of vanReviewed Oct 22 2020

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3.2

Pros:NothingCons:The overall experienceReviewed Oct 30 2020

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10.0

They took care of mePros:I was given a car that had a lot of noise, like it needed servicing. I went back and the right away gave me a very good and newer car in it's place. So They took care of meCons:There is nothing that I did not like except that I had to return a care due to noise. Maybe they should take a little more time to check the cars before renting them. But I was not bothered,and they made it more then right quickly.Reviewed Jan 31 2018

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7.2

Pros:YesCons:Bigger cars I am big guyReviewed Aug 25 2019

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4.8

Pros:Cost was decent compared to other rental.Cons:We waited over a half hour to pick up the car. It was outside the building and I don't believe it was cleaned at all. The rental agent did clean a very obvious large pink spot on the inside of the back door after I pointed it out to him but that was it. There was a spot on the front seat that does not appear in the pictures because they are black and white. I also noticed in the report emailed to me that I completed a survey which didn't happen.Reviewed Sep 4 2017

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6.0

Pros:The agent in Salisbury was very friendly and helpful.Cons:The car did not have cruise control. The agent in Syracuse needs better Customer Service skills. I called in Saturday morning, and got left on hold for 10 mins 3 times. O I called back and she asked if she could put me on hold, I said no and she said she was helping a customer. I was a customer.Reviewed Sep 1 2019

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6.8

Okay Rental for your moneyPros:The car we rented had very nice features.Cons:Pickup we felt very hurried. They only have one employee working there so they have to do it all. The cleanliness of the car left a lot to be desired.Reviewed May 7 2017

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8.8

Different drop off tripPros:Great price and service, both airports staff members were extremely friendly and helpfullCons:There was nothing i was unsatisfiedReviewed Nov 14 2017

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4.0

Cons:Their office was closed before 6 PM when I got there 10 minutes earlier.Reviewed Nov 21 2015

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10.0

Best rental ever!Pros:The Salisbury,MD airport is small but the lady who was working the Hertz desk was most personable, kind and helpful She upgraded our vehicle so we could be comfortable! We are now sold on Heryz and Kayak!!Cons:NothingReviewed Oct 6 2017

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10.0

good servicePros:Helpful rep.Cons:Charges were higher than I had expected.Reviewed Jul 30 2017

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More

• 8,4 /10Avis Hire Cars at Salisbury

• How many car hire locations does Hertz have in Salisbury?

  Hertz has 2 car hire locations in Salisbury. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Salisbury-Ocean City airport (SBY)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Salisbury-Ocean City airport (SBY)?

  Yes