Book Hertz hire cars in Round Rock

Reviews for Hertz in Round Rock

Recent reviews

Traveller rating

Excellent

6

Good

2

Okay

1

Mediocre

3

Poor

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car was cleancredit card

pick up the carcustomer service

car availablegreat experience

pick up and droplocation was closed

rented a carwrong location

friendly staff

10.0

Pros:Staff was terrificCons:A private driver 😁Reviewed Dec 1 2020

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2.0

Cons:Double charged for two cars and only picked up one. Manager at Round Rock location said we can only work through Priceline.Reviewed Feb 17 2021

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2.0

Cons:I canceled before 15 days and still I am not getting money in my accountReviewed Apr 17 2020

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10.0

Pros:Easy reservation, quick and easy pickup and same for return.Reviewed Oct 9 2018

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4.0

Pros:The car we received was great on gas, and had lots of "bells and whistles" like sensors and a back up camera (which is nice when you're in an unfamiliar car or in unfamiliar places)Cons:The car wasn't fully detailed when we received it (leaves in the truck and dirt was still on the floor mats) The attendant tried to rush us along while we were inspecting scratches and gauges on the car. There wasn't much selection when we arrived and we were clearly given the lowest quality car available. The associates were also a bit rude and unfriendly and didn't try to assist us when we had questions. I felt a bit profiled. It all seemed very rushed with lots of unexpected charges even though we had prepared beforehand. I felt a little taken advantage of and was not treated with the same courtesy I gave to them. Their card reader didn't work for my credit card and I had to end up using my debit card which made my traveling a little annoying. The car was horribly cramped and uncomfortable. It was VERY compact and was not fair that Hertz classified it as "Economy". I left my road trip with severe neck pain and back cramping. Overall it was an okay experience but it could have been much nicer with better customer service and an honest car selection.Reviewed Jan 3 2017

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7.2

Pros:ConvenienceCons:Drop off fee is a little high.Reviewed Jun 12 2017

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2.0

Pros:Made a reservation and Hertz had zero cars available upon my arrival and basically said I was out of luck and offered no help or compensation.Cons:Made a reservation and Hertz had zero cars available upon my arrival and basically said I was out of luck and offered no help or compensation.Reviewed Sep 27 2020

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10.0

FastPros:Fast and easy service. No hassle.Reviewed Jul 4 2017

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10.0

Pros:Staff was friendly and easy and drop off was very convenient.Cons:I was pleased with everything. The car was clean and fairly new and drove well.Reviewed Nov 28 2020

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6.0

Slow counter personPros:The same guy was there for pickup and drop off. He is in desperate need for training. Always he tried to do things that took him aling time and could not do it, then he asks someone else.Reviewed Nov 15 2017

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10.0

Great servicePros:The service I received when I picked up the car was excellent and speedy. My car was ready and out front for me before I arrived.Cons:Oil change notification came on within the first 30 miles and ran out of washer fluid before the end of my trip. My trip was over 2200 miles.Reviewed Mar 11 2019

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8.0

Cons:The KIA that I rented didn't have cruise control which has been standard equipment on every rental I've had since 1978. Hertz economized a bit too much on this one! This Hertz location is quite difficult to find, especially since Google gives its location as at a car dealer 3 blocks away.Reviewed Feb 9 2017

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• How many car hire locations does Hertz have in Round Rock?

  Hertz has 1 car hire location in Round Rock. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes