Guest reviews
Overall rating
8,5
Excellent
Based on 6 reviews
Cleanliness
8,7
Comfort
8,3
Pickup/dropoff
8,3
Value for money
8,3
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
credit card
car was clean
pick up and drop
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
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10,0
Reasonable Rates
Pros: Excellent service, clean car, good explanation of contract rental terms, and good location. Special thanks to Al for attention to detail and his help in locating something we left in car after drop off.
Cons: Nothing
review from
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10,0
Pros: convenient, courteous, nicer vehicle than expected
review from
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4,0
Day after charges
Pros: Getting the car was great, easy process, nice staff, free upgrade.
Cons: An unexplained $25 charge to my CC the day after I dropped it off, and it's a Sunday and they're closed so I can't get an explanation until tomorrow. Fuel was more than what I got so it couldn't be that. I dropped it off after hours, with-in the time I said I would drop it off, and left my rental agreement in the car like the instructions said so now I can't look in that and see if a reason is stated in it.
review from
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10,0
Totally satisfied. I would definitely rent from Hertz again.
Pros: Excellent customer service. Expedited car retrieval during check in. Price for one way travel was great !
review from
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6,8
Competitive
Pros: Fairly affordable. Car got good gas mileage.
Cons: Even with a credit card, you are charged a deposit on top of your rental ($200). Car needed an alignment (would pull to the right at times if road wasn't really smooth)
review from
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10,0
Reasonable Rates
Pros: Excellent service, clean car, good explanation of contract rental terms, and good location. Special thanks to Al for attention to detail and his help in locating something we left in car after drop off.
Cons: Nothing
review from
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10,0
Pros: convenient, courteous, nicer vehicle than expected
review from
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10,0
Totally satisfied. I would definitely rent from Hertz again.
Pros: Excellent customer service. Expedited car retrieval during check in. Price for one way travel was great !
review from
Other suppliers in Rock Hill scored
Where can I find Hertz hire cars in Rock Hill?
699 North Anderson Road, Hertz car hire
Address
699 North Anderson RoadPhone
+1 803 328 6414FAQs about hiring a car from Hertz in Rock Hill
How many car hire locations does Hertz have in Rock Hill?
Hertz has 1 car hire location in Rock Hill. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Douglas Airport (CLT)?
Yes
Does Hertz offer shuttle or airport pick-up services from Douglas Airport (CLT)?
Yes
