Book Hertz hire cars in Pensacola

Reviews for Hertz in Pensacola

Recent reviews

Traveller rating

Wonderful

18

Very Good

1

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

21

10.0

Overall great experience will book again ! ThanksReviewed Apr 5 2024

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6.0

Car was some what cleaned. 60k plus miles. Seats stained. Cigarette smell in car. Could not take credit card. Debt card plus 500.00 dollar deposit.Reviewed Jan 26 2024

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2.0

I was never made aware that the rental site was not at the airport, so I had to pay extra for an Uber to pick up my car. Unacceptable!!!Reviewed Nov 13 2023

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4.0

The vehicle and hertz staff were all good. The location to pick up was terrible. There was no way to get there from the airport without a taxi service which costs an additional 50 dollars. The hertz vehicle rental in the airport was totally unwilling to assist and basically said tough luck, get a cab! I will never go this route again and go through a different service altogether to find my rentals. This was not explained well enough if at all that I can recall.Reviewed Jun 22 2022

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10.0

The customer service reps were over-the-top helpful ready to do whatever it took to make certain that my rental was right. They even took pictures of the vehicle that I pointed out as areas of concern. Great job!Reviewed Jan 6 2022

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2.0

I somehow accidentally selected an off- airport location and neither the desk at the airport, nor the off premise site were any help in trying to correct the situation. Because I had prepaid, all they did was apologize and send me on my way. The airport was 4 miles away, and they told me it would be an extra $150 if I wanted to drop it off there instead. This resulted in a lot of trouble with an early morning departure and a lot of extra money with 2 extra taxi rides. HORRIBLE customer service. If I select a company because they have a reputable name, I expect more than that.Reviewed Nov 13 2021

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6.0

My flight changed so I got there earlier. They didn't have the car I'd asked for, so had to pay a lot of upgrades, including an extra day because I was 2 hours early. Check in was very slow because salesman spent time trying to upgrade everyone in line. Other than that they were perfectReviewed Oct 19 2021

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10.0

Pros:The staff were awesome and the car was great, very helpful with a car seat and also with drop off.Cons:The only hindrance was that the actual rental building was away from the airport, so we had to Uber to and from the airport.Reviewed May 31 2021

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2.0

Pros:Nothing.Cons:They had no cars. They rented a package delivery van to a family. I was turned away with no solution offered. I had made my reservation more than 2 weeks out. Had to cancel and pay a premium at the airport through a different rental agency.Reviewed May 31 2021

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2.0

Pros:Nothing. Our car was not available for us, even after paying in advance. We were stranded without a car on our vacation. Had to find Uber or Lyft. Very disappointed.Cons:Could have had my car for me.Reviewed May 23 2021

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2.0

Cons:There was no car even though we pre-paid. Had to go with another company.Reviewed May 22 2021

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2.0

Pros:NothingCons:Our reservation was for 5pm. I had found out that they started closing at 5pm. I had attempted calling them several times after our flight landed from 4:30-5. When we arrived at the rental car location they wouldn’t rent us the car because, “they already clocked out.” We had tickets to universal studios. We also had a hotel that we had to pay for and didn’t get to use. I will NEVER give them business again.Reviewed May 22 2021

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• Where is/are the optimal pick-up location(s) for booking Hertz car rentals in Pensacola?

  For those journeying to the coastal gem of Pensacola, Hertz car rentals in Pensacola provides a conveniently located pick-up spot at 5500 Pensacola Blvd, near the city's major transit points, and another location by the airport. These thoughtful locations, in line with Pensacola's appeal as both a tourist destination and a business center, deliver notable ease for various types of visitors.

• What enduring benefits or amenities are offered by Hertz car rentals in Pensacola?

  Opting for Hertz car rentals in Pensacola opens a gateway to a diverse, contemporary fleet crafted to accommodate various travel requirements. For those with specific car preferences, this agency endeavors to meet such requests, and in instances where the exact model isn't immediately available, a similar quality vehicle is guaranteed. Additionally, Hertz enhances the rental experience with amenities like up-to-date GPS systems calibrated for Pensacola’s roads, child safety features, and the option to add extra drivers to the rental contract.

• Where are some prime locations to park Hertz vehicles in Pensacola?

  Pensacola, blending its beachside allure with an urban twist, provides a range of parking solutions. Particularly in downtown areas and near popular attractions, on-street parking is often an option, with some areas featuring metered spots. There are also various parking garages and lots, strategically located for both short-term and extended parking. Those visiting larger event spaces or tourist spots can usually find designated parking arrangements. Also, many hotels in Pensacola offer parking facilities, ensuring guest convenience. 

• What is the most popular car hire from Hertz in Pensacola?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Hertz in Pensacola.

• How many car hire locations does Hertz have in Pensacola?

  Hertz has 3 hire locations in Pensacola. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Pensacola airport (PNS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Pensacola airport (PNS)?

  Yes