Guest reviews
Overall rating
8,7
Excellent
Based on 6 580 reviews
Cleanliness
9,1
Comfort
9,0
Pickup/dropoff
8,8
Value for money
8,5
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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10,0
Pros: Helpful, efficient, courteous
Cons: Nothing
review from
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5,2
Cons: The Nissan had a signal that showed not contact with the front car sensor. One of the keys didn’t work. I returned one day before with no discount and rent another that at the end was more expensive that estimated.
review from
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9,2
Pros: Friendly staff. Upgraded with no additional cost.
Cons: Better instructions in garage for drop off.
review from
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8,8
Cons: Needed windshield washer fluid when I picked it up.
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10,0
Pros: Girl was very friendly
Cons: There were computer problems that took a while for the attendant to complete the rental. Newer computer?
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10,0
Awesome
Pros: Great service. Excellent prices
review from
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9,6
Pros: Easy in/out
review from
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6,8
Rental car with 1 desk
Pros: The lady was very professional and answered all my questions
Cons: There was a long line and 1 customer service rep. So the line took awhile. They try to sell you up on insurance. If you drop off before a rental car check in staff is there a final receipt can take a few days. Still waiting on mine.
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10,0
Pros: Very polite and quickly completed the process.
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10,0
Pros: Great customer service.
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10,0
Easy, excellent and perfect.
Pros: Great customer service, very helpful and patient. Car was in great condition price wasn't to high in price for the spring break time.
Cons: Underage fee. I have never been in an accident and dont really like that I'm charged more just because I am categorized as underage and irresponsible. It would be nice if they took more into account other than age, because there are a lot of responsible peoole under the age of 21. I feel like that's why more people are turning towards uber and turo for cars because they allow under age with out an extreme extra charge. But overall i had an excellent experience with the people and car. It was only the underage fee that didn't sit well with me.
review from
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9,2
Great experience
Pros: Courteous staff. Very friendly.
Cons: I perceived elevated price because of Spring Break timeframe.
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10,0
Pros: Helpful, efficient, courteous
Cons: Nothing
review from
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9,2
Pros: Friendly staff. Upgraded with no additional cost.
Cons: Better instructions in garage for drop off.
review from
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8,8
Cons: Needed windshield washer fluid when I picked it up.
review from
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10,0
Pros: Girl was very friendly
Cons: There were computer problems that took a while for the attendant to complete the rental. Newer computer?
review from
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10,0
Awesome
Pros: Great service. Excellent prices
review from
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9,6
Pros: Easy in/out
review from
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10,0
Pros: Very polite and quickly completed the process.
review from
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10,0
Pros: Great customer service.
review from
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10,0
Easy, excellent and perfect.
Pros: Great customer service, very helpful and patient. Car was in great condition price wasn't to high in price for the spring break time.
Cons: Underage fee. I have never been in an accident and dont really like that I'm charged more just because I am categorized as underage and irresponsible. It would be nice if they took more into account other than age, because there are a lot of responsible peoole under the age of 21. I feel like that's why more people are turning towards uber and turo for cars because they allow under age with out an extreme extra charge. But overall i had an excellent experience with the people and car. It was only the underage fee that didn't sit well with me.
review from
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9,2
Great experience
Pros: Courteous staff. Very friendly.
Cons: I perceived elevated price because of Spring Break timeframe.
review from
Where can I find Alamo hire cars in Pensacola?
2430 Airport Blvd, Alamo car hire
Address
2430 Airport BlvdPhone
+1 844 370 3977FAQs about hiring a car from Alamo in Pensacola
How many car hire locations does Alamo have in Pensacola?
Alamo has 1 car hire location in Pensacola. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Pensacola Airport (PNS)?
Yes
Does Alamo offer shuttle or airport pick-up services from Pensacola Airport (PNS)?
Yes