Book Alamo hire cars in Pensacola

Reviews for Alamo in Pensacola

Recent reviews

Traveller rating

Excellent

23

Good

2

Okay

3

Mediocre

3

Poor

0

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car was cleanpick up and drop

get the cargreat price

car availablecustomer service

staff was friendlygreat experience

great service

10.0

Pros:Friendly staff both pickup and drop offCons:All went wellReviewed Apr 7 2021

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7.6

Pros:it was a nearly new unit!Cons:Booked a SUV about a month in advance got to Pensacola and no SUV they first tried to put me in a mini van or a car (I said no way I already had prepaid $700) then they went to all the other rentals to find a SUV finally they decided to go clean up a return we waited for 45-60 minutes for this all to take place then they had the nerve to charge me $80 for a car seat rental by that time I was not to happy with the whole situation our kids were hungry and unhappy we was needing to get on the road. Also I don't believe that the unit was ever cleaned up from factory delivery it only had 349 miles on when we rented it but there was still film and residue on the inside of the windshield.Reviewed May 14 2017

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10.0

Pros:Staff was very friendly at arrival and return.Reviewed Sep 29 2020

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4.0

Pros:Didn’t have a convertible like I ordered but did upgrade me.Cons:Car smelled horribly like smokeReviewed Jan 1 2021

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4.4

Cons:Could of sent me a confirmation email or booking reminder. Had more staff available for Alamo at pickup locationReviewed Aug 31 2020

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10.0

Cons:Nothing. Great all around.Reviewed Jun 9 2020

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9.2

Rental carPros:The car was wonderfulCons:The desk worker was not friendly the manager was nice but the worker seemed like she didn't want to be there. Also they said that there is a deposit fee of $200.00 ("which the manager waived") on my credit card which made no sense because it's a credit card and get there money up front. I asked when did this rule change to have a deposit fee and the lady had said in may of 2017 well I had just rented a rental car through this company in july of 2017 with no problem and was not charged a deposit fee. This is the reason why I am not going to rent from Alamo again. Desk worker terrible and deposit fee which they hide the fact until you arrive. Never again will I rent through this company.Reviewed Sep 16 2017

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2.0

Cons:Never stated no trailer ability during procurement. Nearly impossible to reach the branch. False information provided by retailer. Forced to cancel and find a new truck less than 24 hours out.Reviewed Jul 7 2020

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9.6

Pros:Staff was very busy, but courteous and took care of business efficiently.Cons:Rear window, outside mirrors and inside rear view mirror were not cleaned properly.Reviewed Jun 26 2020

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10.0

Pros:Friendly staff, easy way pickup and drop off.Reviewed Sep 4 2020

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10.0

Pros:Staff was friendly and quick in and out throughout the whole processReviewed Oct 7 2020

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2.0

Cons:Car stank of marijuana - the worst kind of smell ever in the fabric of the car It never went away the entire trip. And the kids couldn’t stand it. Horrible every single tome we used the car. Umbearable - why would Alamo rent a car like this to anyone? Big mistake especially with kidsReviewed Mar 9 2021

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• What is the most popular car hire from Alamo in Pensacola?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Alamo in Pensacola.

• How many car hire locations does Alamo have in Pensacola?

  Alamo has 1 car hire location in Pensacola. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: Pensacola airport (PNS)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Pensacola airport (PNS)?

  Yes