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Rental qualifications apply to all renters at the time of picking up the cars. To avoid misunderstandings, have your ID or passport, credit card, and license matching the name on the reservation. If any doubts arise, the administrators may ask you to cancel and re-book a rental. Make sure your driver’s license is in your name, and the driving record is safe. For most companies, the minimum age for renters and their additional drivers is 21 and 25 years, respectively.
Sometimes you want to ride in a specific convertible, minivan, or SUV when heading to certain locations. At the point of booking, check for cars that have been highlighted for guaranteed reservation. Such bookings are usually secured with a credit card. If you change your mind, follow the cancellation policy of your preferred car rental at Pensacola Airport.
Review the T&C concerning credit card acceptance at PNS car rentals. You must meet all the requirements at the rental desk regardless of the prepayment method. Credit cards are the most preferred form of payment. Find out from your rental supplier the specific type of credit cards they accept. Avoid gift cards and prepaid debit cards during pick-up. The provider might evaluate your creditworthiness depending on the rental policy if you present a debit card (only at locations accepting this card). They will also request another form of identification. It is best to offer the same mode of payment you used during your online reservation for identification reasons. Confirm whether you need to give proof of return flight ticket at the airport location.
Based on ratings and reviews from real users on KAYAK, the best car hire company at Pensacola airport is Budget (6,9, 66 reviews).
Car hire companies that offer shuttle or pick-up services from Pensacola airport to off-airport locations include Ace, Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Thrifty.
One location in Pensacola Airport
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Reviews
2,0 Poor
Oct 2023
2,0 Poor
Sep 2022
6,0 Okay
May 2022
10,0 Wonderful
Jun 2021
6,0 Okay
May 2021
Pros:
Service was polite, and professional.Cons:
Price4,0 Mediocre
May 2021
Pros:
Car itself was great, clean, new, and the vehicle we reserved was the one we received.Cons:
Pickup was extremely slow. It was understaffed both at the desk and in the lot. It took over an hour to complete and that was with our reservation already done days before online. We paid an exorbitant price for the car. Same car was cheaper at other airports.One location in Pensacola Airport
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9,2 Wonderful
Oct 2018
Pros:
I picked up the car at off-peak time and the rental was a breeze. I don’t think it took 5 minutes, from counter to driving away. Rental car was clean and got great gas mileage which saved money on top of the Kayak/Payless savings. All good!9,6 Wonderful
Jul 2018
Pros:
Vehicle was clean and very comfortable. Drop-off was a breeze.Cons:
Local taxes are unbelieva10,0 Wonderful
Jun 2018
Pros:
I liked how fast the service was getting me in and out at the counter. No pressure to purchase extras. Just yes or no and go.Cons:
Nothing at all. Smooth sailing10,0 Wonderful
Apr 2018
Cons:
Was told I would be reimbursed on unused gas if I pre paid which was false10,0 Wonderful
Mar 2018
Pros:
Check in and check out was fast and efficient.10,0 Wonderful
Nov 2017
Pros:
The price, the car, the service...everythingOne location in Pensacola Airport
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8,0 Very Good
Aug 2017
Pros:
The fully loaded Pacifica I started with was terrific, except it had a bad rear tire that kept deflating. I called roadside assistance and they very kindly directed me to an Enterprise only 5 miles away to exchange vehicles with minimal hassle.Cons:
I wish Alamo could have just replaced the tire, because the van I got in exchange from Enterprise was an ancient, dirty Grand Caravan with absolutely no modern features such as a backup camera, Bluetooth, or even USB. Not Alamo's fault but man that was a buzzkill for the rest of the week. Also, the line at the airport was just ridiculous.4,0 Mediocre
Jul 2017
Cons:
Long lines and waiting !!! Pré rental damage they are hassling me about. Then turn it over to independent DRU. For mysterious reason could not charge my current credit card - more inconvenience7,6 Good
May 2017
Pros:
it was a nearly new unit!Cons:
Booked a SUV about a month in advance got to Pensacola and no SUV they first tried to put me in a mini van or a car (I said no way I already had prepaid $700) then they went to all the other rentals to find a SUV finally they decided to go clean up a return we waited for 45-60 minutes for this all to take place then they had the nerve to charge me $80 for a car seat rental by that time I was not to happy with the whole situation our kids were hungry and unhappy we was needing to get on the road. Also I don't believe that the unit was ever cleaned up from factory delivery it only had 349 miles on when we rented it but there was still film and residue on the inside of the windshield.9,2 Wonderful
Apr 2017
Pros:
Fast service at the start and return.Cons:
Inside of the windshield could've been cleaner.10,0 Wonderful
Apr 2017
Pros:
The pickup process was simple and easy! The agent was awesome and very helpful! Thank you guys!4,0 Mediocre
Apr 2017
Cons:
Had trouble with headlightsOne location in Pensacola Airport
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Reviews
6,0 Okay
Oct 2021
10,0 Wonderful
May 2021
Pros:
EverythingCons:
The Mustang convertible was excellent only way to make it better would have been to stay longer8,0 Very Good
May 2021
Pros:
Great staffCons:
Better rates10,0 Wonderful
Dec 2020
Pros:
Quick and easy pick up and drop offCons:
All expectations were met. The return lot is a little tricky to find but there is a green line on the road to follow to the return lot that makes it much easier.2,0 Poor
Mar 2020
Cons:
Our trip was canceled because of travel restrictions and the Covid 19 virus. we gave Hertz over a 48 hour notice but they still charged us $100. Customer service soo bad, it Hertz.10,0 Wonderful
Jul 2019
Pros:
Very easy for everything.One location in Pensacola Airport
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8,0 Very Good
Nov 2023
6,0 Okay
Sep 2023
6,0 Okay
May 2021
Pros:
Drop off easy.Cons:
Dollar window was closed so we had to go to Hertz who took their customers first. Car was very stinky and the key fob went dead half way through our trip and we had to stop and replace it as we were afraid the car wouldn't start or we wouldn't be able to lock or unlock it at a stop4,0 Mediocre
Apr 2021
Pros:
Not Much, the prepaid rate was a joke. I still had to pay 391$ after I picked up the car.Cons:
Everything, misleading information from KAYAK and Dollar10,0 Wonderful
Apr 2021
Cons:
Both pick up and drop off were slow. The staff was great but there were too many customers for the single staff member.10,0 Wonderful
Mar 2021
Pros:
Fast check out.One location in Pensacola Airport
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10,0 Wonderful
Oct 2023
2,0 Poor
Feb 2021
Pros:
Nothing. No cars available.Cons:
Dont let me reserve a car if none are available.8,0 Very Good
Oct 2020
Pros:
Yes, very easy pickup and drop off and person checking me out was very friendly and sfraightfoward.4,4 Mediocre
Jun 2020
Cons:
We booked an SUV online but were told they didn’t have any available. In fact they didn’t have any cars at all. We had to wait about 3 hours (there were several other who we’re waiting as well) for a car to be returned and cleaned. This put us off schedule and we missed our appointment.3,6 Poor
Nov 2019
Pros:
NothingCons:
Despite having a reservation, had to wait in line at counter for over 45 minutes, as three agents were handling all rentals for Avis, Budget, and Payless, and none of the three seemed to have cars ready. After finally making it out to the garage, had to wait another 30 minutes because the car assigned to me was not ready—over an hour after my scheduled (reserved?) pick up time. Received a hybrid vehicle and did not appreciate the engine cutting off at every stop and the lack of power on the road. On return, only one guy was on duty trying to check in all the cars being returned. This operation is a joke; avoid it at all costs!4,8 Mediocre
Jul 2017
Cons:
Had to walk inside airport terminal to complete dropoffOne location in Pensacola Airport
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7,2 Good
Sep 2020
Pros:
Our rental ended up being through hertz since i guess they all share a counter down there. So not really any interaction with Thrifty.Cons:
JUST DON'T USE PRICELINE. HORRIBLE HORRIBLE COMPANY TO WORK WITH. Especially during covid.9,2 Wonderful
Jul 2020
Pros:
Staff very friendly. drop off simple as a man in the garage was able to accept the key.Cons:
didnt like that I was told, after charged, that the option I chose for gas meant thst I had to pay for a full tank of gar regardless of how much gas I left in the tank, and that I had to pay for the priveledge.10,0 Wonderful
Mar 2020
Pros:
Yes the staff was extremely helpful and friendly, I definitely would come back in the future. The whole process went smoothly and I am extremely satisfied.8,0 Very Good
Feb 2020
Cons:
No windshield wiper fluid7,2 Good
Jan 2020
Pros:
Drop off was very easy.Cons:
My reservation has for 1600, but they had no cars available and I, along with several others, waited an hour before they started being able to give people cars.10,0 Wonderful
Jan 2020
Pros:
The staff was very friendly and helpful both during car pickup and dropoff. Top rate people! Even when our plane was delayed the person on the phone was very helpful in keeping our car for another day. It was a great experience.Cons:
Honestly, the experience was a 10+ all around.One location in Pensacola Airport
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10,0 Wonderful
Mar 2017
Pros:
The staff was friendly and very helpful.-easy process from start to finish.10,0 Wonderful
Feb 2017
Pros:
Everything was perfect10,0 Wonderful
Oct 2016
Pros:
Great people behind the counter and at the return lane. All were very friendly.7,2 Good
Jul 2016
Pros:
They upgraded my car and made pick up and drop off easyCons:
The trip was expensive. I've paid a third of what I did for the same length of time.One location in Pensacola Airport
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Reviews
2,0 Poor
Jan 2023
2,0 Poor
Oct 2022
6,0 Okay
Jun 2022
10,0 Wonderful
Jun 2022
One location in Pensacola Airport
One location in Pensacola Airport
One location in Pensacola Airport
One location in Pensacola Airport
Locations in Pensacola Airport
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One location in Pensacola Airport
Locations in Pensacola Airport
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One location in Pensacola Airport
Locations in Pensacola Airport
2430 Airport Blvd, Pensacola, , USA Florida
+1 914 368 0091
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Most popular car type | Mini |
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