Car Hire at Pensacola Airport

1 location at Pensacola Airport

╳

Enterprise reviews

Car hire locations

Enterprise

Locations at Pensacola Airport

2430 Airport Blvd

+1 850 432 0110

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Enterprise reviews at Pensacola Airport

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pick up and drop

friendly staff

car was great

great car

picked up the car

drop the car

10,0

Pros: The staff was friendly and very helpful.-easy process from start to finish.

Reviewed Mar 2017

review from
10,0

Pros: Everything was perfect

Reviewed Feb 2017

review from
10,0

Pros: Great people behind the counter and at the return lane. All were very friendly.

Reviewed Oct 2016

review from
7,2

Expensive

Pros: They upgraded my car and made pick up and drop off easy

Cons: The trip was expensive. I've paid a third of what I did for the same length of time.

Reviewed Jul 2016

review from

10,0

Pros: The staff was friendly and very helpful.-easy process from start to finish.

Reviewed Mar 2017

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10,0

Pros: Everything was perfect

Reviewed Feb 2017

review from
10,0

Pros: Great people behind the counter and at the return lane. All were very friendly.

Reviewed Oct 2016

review from

7,2

Expensive

Pros: They upgraded my car and made pick up and drop off easy

Cons: The trip was expensive. I've paid a third of what I did for the same length of time.

Reviewed Jul 2016

review from

Rated no. 2

Alamo

8,9 Excellent (40 reviews)

1 location at Pensacola Airport

╳

Alamo reviews

Car hire locations

Alamo

Locations at Pensacola Airport

2430 Airport Blvd

+1 844 370 3977

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Alamo reviews at Pensacola Airport

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customer service

great car

great service

great price

car was great

car available

drop off the car

picked up the car

8,0

Long line at airport, nice car, good service

Pros: The fully loaded Pacifica I started with was terrific, except it had a bad rear tire that kept deflating. I called roadside assistance and they very kindly directed me to an Enterprise only 5 miles away to exchange vehicles with minimal hassle.

Cons: I wish Alamo could have just replaced the tire, because the van I got in exchange from Enterprise was an ancient, dirty Grand Caravan with absolutely no modern features such as a backup camera, Bluetooth, or even USB. Not Alamo's fault but man that was a buzzkill for the rest of the week. Also, the line at the airport was just ridiculous.

Reviewed Aug 2017

review from
4,0

Prerental damage

Cons: Long lines and waiting !!! Pré rental damage they are hassling me about. Then turn it over to independent DRU. For mysterious reason could not charge my current credit card - more inconvenience

Reviewed Jul 2017

review from
7,6

Pros: it was a nearly new unit!

Cons: Booked a SUV about a month in advance got to Pensacola and no SUV they first tried to put me in a mini van or a car (I said no way I already had prepaid $700) then they went to all the other rentals to find a SUV finally they decided to go clean up a return we waited for 45-60 minutes for this all to take place then they had the nerve to charge me $80 for a car seat rental by that time I was not to happy with the whole situation our kids were hungry and unhappy we was needing to get on the road. Also I don't believe that the unit was ever cleaned up from factory delivery it only had 349 miles on when we rented it but there was still film and residue on the inside of the windshield.

Reviewed May 2017

review from
9,2

Pros: Fast service at the start and return.

Cons: Inside of the windshield could've been cleaner.

Reviewed Apr 2017

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10,0

Excellent and fast service

Pros: The pickup process was simple and easy! The agent was awesome and very helpful! Thank you guys!

Reviewed Apr 2017

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4,0

Cons: Had trouble with headlights

Reviewed Apr 2017

review from
10,0

Pros: Nice clean car

Cons: N/a

Reviewed Apr 2017

review from
10,0

car phone charger

Cons: The car phone charger did not work... I even bought a new cords and a cigarette lighter charger...they didn't work.. but the cords worked in the house.

Reviewed Mar 2017

review from
5,6

Cons: Asked for an SUV and place did not have one.... Bummer

Reviewed Feb 2017

review from
10,0

Great experience

Pros: I rented in PNS and the counter was literally steps from baggage claim. The process to rent and return was quick and the car was parked right across the street. The price for an SUV was way less than any others I compared. The gentleman who checked me in upon my return was awesome - very friendly and customer service oriented. He should be commended for his great attitude toward consumers.

Reviewed Feb 2017

review from
10,0

Return was easy

Pros: Returning the car was very easy.

Reviewed Jan 2017

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2,0

Bad experience

Cons: Many unexpected charges and late fees that were not disclosed. I will never use Alamo again. Agents unwilling to refund or discontinue extra charges.

Reviewed Jan 2017

review from

9,2

Pros: Fast service at the start and return.

Cons: Inside of the windshield could've been cleaner.

Reviewed Apr 2017

review from
10,0

Excellent and fast service

Pros: The pickup process was simple and easy! The agent was awesome and very helpful! Thank you guys!

Reviewed Apr 2017

review from
10,0

Pros: Nice clean car

Cons: N/a

Reviewed Apr 2017

review from
10,0

car phone charger

Cons: The car phone charger did not work... I even bought a new cords and a cigarette lighter charger...they didn't work.. but the cords worked in the house.

Reviewed Mar 2017

review from
10,0

Great experience

Pros: I rented in PNS and the counter was literally steps from baggage claim. The process to rent and return was quick and the car was parked right across the street. The price for an SUV was way less than any others I compared. The gentleman who checked me in upon my return was awesome - very friendly and customer service oriented. He should be commended for his great attitude toward consumers.

Reviewed Feb 2017

review from
10,0

Return was easy

Pros: Returning the car was very easy.

Reviewed Jan 2017

review from

8,0

Long line at airport, nice car, good service

Pros: The fully loaded Pacifica I started with was terrific, except it had a bad rear tire that kept deflating. I called roadside assistance and they very kindly directed me to an Enterprise only 5 miles away to exchange vehicles with minimal hassle.

Cons: I wish Alamo could have just replaced the tire, because the van I got in exchange from Enterprise was an ancient, dirty Grand Caravan with absolutely no modern features such as a backup camera, Bluetooth, or even USB. Not Alamo's fault but man that was a buzzkill for the rest of the week. Also, the line at the airport was just ridiculous.

Reviewed Aug 2017

review from
7,6

Pros: it was a nearly new unit!

Cons: Booked a SUV about a month in advance got to Pensacola and no SUV they first tried to put me in a mini van or a car (I said no way I already had prepaid $700) then they went to all the other rentals to find a SUV finally they decided to go clean up a return we waited for 45-60 minutes for this all to take place then they had the nerve to charge me $80 for a car seat rental by that time I was not to happy with the whole situation our kids were hungry and unhappy we was needing to get on the road. Also I don't believe that the unit was ever cleaned up from factory delivery it only had 349 miles on when we rented it but there was still film and residue on the inside of the windshield.

Reviewed May 2017

review from

4,0

Prerental damage

Cons: Long lines and waiting !!! Pré rental damage they are hassling me about. Then turn it over to independent DRU. For mysterious reason could not charge my current credit card - more inconvenience

Reviewed Jul 2017

review from
4,0

Cons: Had trouble with headlights

Reviewed Apr 2017

review from
5,6

Cons: Asked for an SUV and place did not have one.... Bummer

Reviewed Feb 2017

review from
2,0

Bad experience

Cons: Many unexpected charges and late fees that were not disclosed. I will never use Alamo again. Agents unwilling to refund or discontinue extra charges.

Reviewed Jan 2017

review from

Rated no. 3

Payless

8,9 Excellent (42 reviews)

1 location at Pensacola Airport

╳

Payless reviews

Car hire locations

Payless

Locations at Pensacola Airport

2430 Airport Boulevard

+1 850 434 7908

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Payless reviews at Pensacola Airport

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car was clean

car was great

car smelled

picked up the car

great car

great price

friendly staff

took about five minutes

9,2

Pros: I picked up the car at off-peak time and the rental was a breeze. I don’t think it took 5 minutes, from counter to driving away. Rental car was clean and got great gas mileage which saved money on top of the Kayak/Payless savings. All good!

Reviewed Oct 2018

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9,6

Reliable rental

Pros: Vehicle was clean and very comfortable. Drop-off was a breeze.

Cons: Local taxes are unbelieva

Reviewed Jul 2018

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10,0

No issues . Will rent again and recommend

Pros: I liked how fast the service was getting me in and out at the counter. No pressure to purchase extras. Just yes or no and go.

Cons: Nothing at all. Smooth sailing

Reviewed Jun 2018

review from
10,0

Great car, clean, easy

Cons: Was told I would be reimbursed on unused gas if I pre paid which was false

Reviewed Apr 2018

review from
10,0

Pros: Check in and check out was fast and efficient.

Reviewed Mar 2018

review from
10,0

Pros: The price, the car, the service...everything

Reviewed Nov 2017

review from
10,0

Great Service

Pros: Quick to get me in a car and quick to take the car back when I returned.

Reviewed Oct 2017

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5,2

Pros: Pick-up was pleasant.

Cons: Upon pickup of the vehicle, I noticed it had not been serviced from the previous rental. They would not let me return the car at the drop off location. They made me go back inside the airport to return the car.

Reviewed Aug 2017

review from
10,0

Great value

Pros: We got a Nissan Sentra this time and it was great! Much better than the crappy Kia Rio we had last time. Pick up and drop off were fast and simple! And the folks at the desk are great.

Cons: Nothing

Reviewed Jul 2017

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10,0

Couldn't be happier

Pros: Everything went smooth from start to finish.

Reviewed Jun 2017

review from
9,6

Just what I needed!!!

Pros: Seamless pick up and drop off. Staff courteous, polite, and professional. I will definitely use them and again and would recommend to close friends. Well done Team Payless. Most respectfully, Kurt B Duncan

Reviewed Apr 2017

review from
7,2

Pros: Car was clean and ready to go

Cons: Definitely an effort to upsell at the desk and ended up costing about $50 more than quoted for some reason, but very friendly and quick.

Reviewed Apr 2017

review from

9,2

Pros: I picked up the car at off-peak time and the rental was a breeze. I don’t think it took 5 minutes, from counter to driving away. Rental car was clean and got great gas mileage which saved money on top of the Kayak/Payless savings. All good!

Reviewed Oct 2018

review from
9,6

Reliable rental

Pros: Vehicle was clean and very comfortable. Drop-off was a breeze.

Cons: Local taxes are unbelieva

Reviewed Jul 2018

review from
10,0

No issues . Will rent again and recommend

Pros: I liked how fast the service was getting me in and out at the counter. No pressure to purchase extras. Just yes or no and go.

Cons: Nothing at all. Smooth sailing

Reviewed Jun 2018

review from
10,0

Great car, clean, easy

Cons: Was told I would be reimbursed on unused gas if I pre paid which was false

Reviewed Apr 2018

review from
10,0

Pros: Check in and check out was fast and efficient.

Reviewed Mar 2018

review from
10,0

Pros: The price, the car, the service...everything

Reviewed Nov 2017

review from
10,0

Great Service

Pros: Quick to get me in a car and quick to take the car back when I returned.

Reviewed Oct 2017

review from
10,0

Great value

Pros: We got a Nissan Sentra this time and it was great! Much better than the crappy Kia Rio we had last time. Pick up and drop off were fast and simple! And the folks at the desk are great.

Cons: Nothing

Reviewed Jul 2017

review from
10,0

Couldn't be happier

Pros: Everything went smooth from start to finish.

Reviewed Jun 2017

review from
9,6

Just what I needed!!!

Pros: Seamless pick up and drop off. Staff courteous, polite, and professional. I will definitely use them and again and would recommend to close friends. Well done Team Payless. Most respectfully, Kurt B Duncan

Reviewed Apr 2017

review from

7,2

Pros: Car was clean and ready to go

Cons: Definitely an effort to upsell at the desk and ended up costing about $50 more than quoted for some reason, but very friendly and quick.

Reviewed Apr 2017

review from

5,2

Pros: Pick-up was pleasant.

Cons: Upon pickup of the vehicle, I noticed it had not been serviced from the previous rental. They would not let me return the car at the drop off location. They made me go back inside the airport to return the car.

Reviewed Aug 2017

review from

Rated no. 4

Dollar

8,3 Excellent (35 reviews)

1 location at Pensacola Airport

╳

Dollar reviews

Car hire locations

Dollar

Locations at Pensacola Airport

2430 Ap Blvd

+1 866 434 2226

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Dollar reviews at Pensacola Airport

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customer service

pick up the car

car was clean

pick up and drop

great car

car i reserved

car was great

car available

picked up the car

drop the car

10,0

Excellent Service

Pros: The agent at the counter was very nice and efficient. The attendant at the garage was very nice and pleasant. The return process was simple along with the 3rd attendant was also very courteous and welcoming.

Cons: Nothing

Reviewed Aug 2018

review from
10,0

Pros: Convenient, everything went quickly, pickup and return.

Reviewed Jul 2018

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10,0

Easy to rent a car

Pros: Customer service was on point. Cars are nice and clean.

Cons: N/A

Reviewed Apr 2018

review from
8,8

Pros: Excellent customer service in PNS.

Cons: Car had minor body issues - multiple scratches, windshield pits, door dents & air-dam damage. There was no attendant in the car area, so had to note the damage & return to the rental counter to report the condition of the car. Also, the driver side windshield wiper very much needed to be replaced. Windshield needed cleaning on the inside.

Reviewed Nov 2017

review from
2,0

Bald tires and rain

Pros: Nothing

Cons: The rental had bald tires to the point of dangerous when it rained

Reviewed Sep 2017

review from
6,4

Pros: Customer service inside the airport was amazing!

Cons: Because of how awful the customer service was via the 800 number I chose to go with a different company. There was no local person to talk to, and the 800 number representative was not helpful and extremely frustrating to talk to.

Reviewed Sep 2017

review from
2,0

Cons: Reserve it for $126.00 and go pickup the car $244.00 oh this add on and this charge. Not even counting insurance. Check it out before reserve though kayak

Reviewed Apr 2017

review from
10,0

Pros: Service was great, associate at the counter was very nice, professional and helpful. Car was nice and clean as well.

Reviewed Dec 2016

review from
2,0

NO CAR!!!

Pros: Not applicable.

Cons: I reserved my car through Kayak. When I got to the rental counter at the airport, the agent told me there were no cars available! I had even called Dollar a couple of hours earlier to see if I could pick the car up at 11:45 instead of 1:00 which was stated on my reservation. She said "no problem!" The agent said this happens all the time when the reservation is made through a third party like Kayak.

Reviewed Oct 2016

review from
10,0

Cons: The ability to drop it off at a different location than what I picked it up Pat with no charge extra

Reviewed Jul 2016

review from
6,0

Pros: The vehicle was comfy and fairly easy to navigate for pickup.

Cons: The customer service desk while checking in was not as customer friendly I would have liked. The questioning was a little invasive for a 4 day car rental. I'm sure it's procedure but the approach could use some grooming.

Reviewed Jan 2016

review from
6,0

Canceled my reservation.

Pros: Easy cancellation.

Cons: I canceled after reading many negative reviews about their terrible customer service and went with a different company.

Reviewed Nov 2015

review from

10,0

Excellent Service

Pros: The agent at the counter was very nice and efficient. The attendant at the garage was very nice and pleasant. The return process was simple along with the 3rd attendant was also very courteous and welcoming.

Cons: Nothing

Reviewed Aug 2018

review from
10,0

Pros: Convenient, everything went quickly, pickup and return.

Reviewed Jul 2018

review from
10,0

Easy to rent a car

Pros: Customer service was on point. Cars are nice and clean.

Cons: N/A

Reviewed Apr 2018

review from
8,8

Pros: Excellent customer service in PNS.

Cons: Car had minor body issues - multiple scratches, windshield pits, door dents & air-dam damage. There was no attendant in the car area, so had to note the damage & return to the rental counter to report the condition of the car. Also, the driver side windshield wiper very much needed to be replaced. Windshield needed cleaning on the inside.

Reviewed Nov 2017

review from
10,0

Pros: Service was great, associate at the counter was very nice, professional and helpful. Car was nice and clean as well.

Reviewed Dec 2016

review from
10,0

Cons: The ability to drop it off at a different location than what I picked it up Pat with no charge extra

Reviewed Jul 2016

review from

2,0

Bald tires and rain

Pros: Nothing

Cons: The rental had bald tires to the point of dangerous when it rained

Reviewed Sep 2017

review from
6,4

Pros: Customer service inside the airport was amazing!

Cons: Because of how awful the customer service was via the 800 number I chose to go with a different company. There was no local person to talk to, and the 800 number representative was not helpful and extremely frustrating to talk to.

Reviewed Sep 2017

review from
2,0

Cons: Reserve it for $126.00 and go pickup the car $244.00 oh this add on and this charge. Not even counting insurance. Check it out before reserve though kayak

Reviewed Apr 2017

review from
2,0

NO CAR!!!

Pros: Not applicable.

Cons: I reserved my car through Kayak. When I got to the rental counter at the airport, the agent told me there were no cars available! I had even called Dollar a couple of hours earlier to see if I could pick the car up at 11:45 instead of 1:00 which was stated on my reservation. She said "no problem!" The agent said this happens all the time when the reservation is made through a third party like Kayak.

Reviewed Oct 2016

review from
6,0

Pros: The vehicle was comfy and fairly easy to navigate for pickup.

Cons: The customer service desk while checking in was not as customer friendly I would have liked. The questioning was a little invasive for a 4 day car rental. I'm sure it's procedure but the approach could use some grooming.

Reviewed Jan 2016

review from
6,0

Canceled my reservation.

Pros: Easy cancellation.

Cons: I canceled after reading many negative reviews about their terrible customer service and went with a different company.

Reviewed Nov 2015

review from

Rated no. 5

Thrifty

8,3 Excellent (10 reviews)

1 location at Pensacola Airport

╳

Thrifty reviews

Car hire locations

Thrifty

Locations at Pensacola Airport

2430 Ap Blvd

+1 850 477 5553

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Thrifty reviews at Pensacola Airport

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car was clean

pick up and drop

great car

car was great

picked up the car

compact car

drop off the car

long line

6,0

No flexibility with drop off locations

Cons: I needed to drop off the car at another airport close by where they have a Dollar office but not a Trifty office and they didn’t let me switch to that location. They said ‘go and try your luck’. Still don’t undeetand why they couldn’t accommodate for this customer need. Never again with this mis company.

Reviewed Aug 2018

review from
10,0

Unlike some of the other rentals we actually received what we wanted

Pros: Service and the car

Cons: Everything Great usually not at PNS

Reviewed Mar 2018

review from
10,0

Pros: Easy to set up the rental online. Decided to upgade. No problem there either.

Cons: Had a slight problem on the return. The gentleman at the return booth didn't quite check me out correctly. Charged me for gas when the tank was full. This was quickly corrected inside at the main counter with no problem.

Reviewed Feb 2017

review from
2,0

Didn't have car for reservation

Pros: Absolutely nothing

Cons: Reserved minivan to drive family around for my husband's funeral. Waited 10-15 minutes in line to be told, "we don't have a car for your reservation, try Enterprise". No apology, no nothing. Will never reserve from Thrifty again.

Reviewed Dec 2016

review from

10,0

Unlike some of the other rentals we actually received what we wanted

Pros: Service and the car

Cons: Everything Great usually not at PNS

Reviewed Mar 2018

review from
10,0

Pros: Easy to set up the rental online. Decided to upgade. No problem there either.

Cons: Had a slight problem on the return. The gentleman at the return booth didn't quite check me out correctly. Charged me for gas when the tank was full. This was quickly corrected inside at the main counter with no problem.

Reviewed Feb 2017

review from

6,0

No flexibility with drop off locations

Cons: I needed to drop off the car at another airport close by where they have a Dollar office but not a Trifty office and they didn’t let me switch to that location. They said ‘go and try your luck’. Still don’t undeetand why they couldn’t accommodate for this customer need. Never again with this mis company.

Reviewed Aug 2018

review from
2,0

Didn't have car for reservation

Pros: Absolutely nothing

Cons: Reserved minivan to drive family around for my husband's funeral. Waited 10-15 minutes in line to be told, "we don't have a car for your reservation, try Enterprise". No apology, no nothing. Will never reserve from Thrifty again.

Reviewed Dec 2016

review from

Rated no. 6

Budget

8,2 Excellent (86 reviews)

1 location at Pensacola Airport

╳

Budget reviews

Car hire locations

Budget

Locations at Pensacola Airport

2430 Airport Boulevard

+1 850 432 5499

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Budget reviews at Pensacola Airport

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pick up the car

car was clean

great car

car available

car was great

drop off the car

easy drop

picked up the car

long line

took a few minutes

great service

car smelled

friendly staff

5,2

Pros: The car ran well.

Cons: I had to wait in line to get the car for 30 minutes because only one employee was present. After I received the paperwork I walked outside to pickup the car and had to wait another 20 minutes.

Reviewed Jul 2019

review from
10,0

Pros: The staff was great, the whole process was quick and without incident.

Cons: Nothing at this time, the service and the car was great.

Reviewed May 2019

review from
5,6

Cons: AFTER counter check in, which was not particularly fast (computer problems) and he had to make a couple calls to select my car, I went to the garage and waited over 20 minutes to get my car brought up. I mean, you’re doing “reservations” wrong. And car must’ve had a tire going bad since was whining.

Reviewed Apr 2019

review from
9,2

Pros: Drop off was easy.

Cons: Pick up was terrible. It took almost an hour to get the rental.

Reviewed Mar 2019

review from
9,6

Pros: The guy inside the airport was very friendly and helpful.

Cons: The guy outside wasn't paying attention to the fact that our vehicle was sitting there ready to go and he told us that it was going to be "5-15 minutes". After 20 minutes he apologized for not paying attention and our vehicle was ready the whole time.

Reviewed Mar 2019

review from
8,0

Pros: drop off very easy and even pick up fairly quick compared to other rental car agencies

Reviewed Mar 2019

review from
10,0

Pros: Pick up and drop off was smooth and easy.

Reviewed Feb 2019

review from
8,0

Pros: Staff was friendly at both ends - pickup and return

Reviewed Feb 2019

review from
10,0

Easy and reasonably priced!

Pros: Great car- new Subaru Outback- great gas mileage. Easy drop off

Cons: N/A

Reviewed Sep 2018

review from
10,0

Pros: everything was great

Cons: nothing was bad

Reviewed Sep 2018

review from
3,6

Pros: They were fast and very nice. Made it super easy for us.

Reviewed Jul 2018

review from
10,0

Easy

Pros: Easy pick up. No line

Cons: Nothing so far

Reviewed Jun 2018

review from

10,0

Pros: The staff was great, the whole process was quick and without incident.

Cons: Nothing at this time, the service and the car was great.

Reviewed May 2019

review from
9,2

Pros: Drop off was easy.

Cons: Pick up was terrible. It took almost an hour to get the rental.

Reviewed Mar 2019

review from
9,6

Pros: The guy inside the airport was very friendly and helpful.

Cons: The guy outside wasn't paying attention to the fact that our vehicle was sitting there ready to go and he told us that it was going to be "5-15 minutes". After 20 minutes he apologized for not paying attention and our vehicle was ready the whole time.

Reviewed Mar 2019

review from
10,0

Pros: Pick up and drop off was smooth and easy.

Reviewed Feb 2019

review from
10,0

Easy and reasonably priced!

Pros: Great car- new Subaru Outback- great gas mileage. Easy drop off

Cons: N/A

Reviewed Sep 2018

review from
10,0

Pros: everything was great

Cons: nothing was bad

Reviewed Sep 2018

review from
10,0

Easy

Pros: Easy pick up. No line

Cons: Nothing so far

Reviewed Jun 2018

review from

8,0

Pros: drop off very easy and even pick up fairly quick compared to other rental car agencies

Reviewed Mar 2019

review from
8,0

Pros: Staff was friendly at both ends - pickup and return

Reviewed Feb 2019

review from

5,2

Pros: The car ran well.

Cons: I had to wait in line to get the car for 30 minutes because only one employee was present. After I received the paperwork I walked outside to pickup the car and had to wait another 20 minutes.

Reviewed Jul 2019

review from
5,6

Cons: AFTER counter check in, which was not particularly fast (computer problems) and he had to make a couple calls to select my car, I went to the garage and waited over 20 minutes to get my car brought up. I mean, you’re doing “reservations” wrong. And car must’ve had a tire going bad since was whining.

Reviewed Apr 2019

review from
3,6

Pros: They were fast and very nice. Made it super easy for us.

Reviewed Jul 2018

review from

Rated no. 7

Avis

8,0 Excellent (13 reviews)

1 location at Pensacola Airport

╳

Avis reviews

Car hire locations

Avis

Locations at Pensacola Airport

2430 Airport Boulevard

+1 850 433 5614

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Avis reviews at Pensacola Airport

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customer service

car was clean

great car

great service

easy drop

car was great

returned the car

4,8

Inconvenient dropoff

Cons: Had to walk inside airport terminal to complete dropoff

Reviewed Jul 2017

review from
5,6

Greg Z

Cons: I was sold on this car by the agent because it had Sirius XM radio but the subscription expired. It was also a mid size car lesser then the SUV I was supposed to have. I found out that they had very low inventory on SUV's. So I feel I was swindled.

Reviewed Jun 2017

review from
9,6

Nice car, clean, good price.

Pros: Everything was smooth - beginning to end from pickup to dropoff. No complaints. Nice, new, clean car.

Cons: One annoying thing was the repeated attempts at upselling me from the vehicle class I reserved.

Reviewed Jun 2017

review from
8,0

Pros: price and quality of the vehicle

Cons: 25 minutes to prepare the car when I had made the reservation weeks before.

Reviewed May 2017

review from
6,4

Pros: Nice Car

Cons: Not being able to understand the AVIS rep due to accent, had to call back and get another customer service # and rep to resolve extending rental car

Reviewed Apr 2017

review from

9,6

Nice car, clean, good price.

Pros: Everything was smooth - beginning to end from pickup to dropoff. No complaints. Nice, new, clean car.

Cons: One annoying thing was the repeated attempts at upselling me from the vehicle class I reserved.

Reviewed Jun 2017

review from

8,0

Pros: price and quality of the vehicle

Cons: 25 minutes to prepare the car when I had made the reservation weeks before.

Reviewed May 2017

review from

4,8

Inconvenient dropoff

Cons: Had to walk inside airport terminal to complete dropoff

Reviewed Jul 2017

review from
5,6

Greg Z

Cons: I was sold on this car by the agent because it had Sirius XM radio but the subscription expired. It was also a mid size car lesser then the SUV I was supposed to have. I found out that they had very low inventory on SUV's. So I feel I was swindled.

Reviewed Jun 2017

review from
6,4

Pros: Nice Car

Cons: Not being able to understand the AVIS rep due to accent, had to call back and get another customer service # and rep to resolve extending rental car

Reviewed Apr 2017

review from

Rated no. 8

Hertz

8,0 Excellent (20 reviews)

1 location at Pensacola Airport

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Hertz reviews

Car hire locations

Hertz

Locations at Pensacola Airport

2430 Airport Blvd

+1 850 432 2345

All Hertz reviews

Hertz reviews at Pensacola Airport

Recent reviews

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Find reviews that mention:

customer service

great service

10,0

Pros: Very easy for everything.

Reviewed Jul 2019

review from
7,2

Cons: Desk clerk spent more time talking less working. Reservation info did not flow over to car rental company.

Reviewed Jun 2019

review from
6,8

Pros: Great customer service

Reviewed Apr 2017

review from
10,0

Chevy Suburban

Pros: The veh. was very nice. The roominess, the gas mileage, the Sirius radio, the comfortable leather seats, the acceleration. Overall awesome veh. for an awesome price. Thanks

Cons: Does not apply

Reviewed Mar 2017

review from
6,4

Hidden fees

Pros: Cheap upgrade

Cons: Add on at the door more than doubled my online reservation.

Reviewed Dec 2016

review from
10,0

Pros: I liked the vehicle we rented. It was comfortable, rode well and was good on gas.

Cons: Nothing.

Reviewed Oct 2016

review from
5,6

Extra chg for spouse; unfriendly clerk

Cons: In all rentals I've done in the past, there has been no charge for spouse to be included as a driver. Clerk was not friendly, and was not helpful -- seemed to just want to finish the transaction.

Reviewed Oct 2016

review from

10,0

Pros: Very easy for everything.

Reviewed Jul 2019

review from
10,0

Chevy Suburban

Pros: The veh. was very nice. The roominess, the gas mileage, the Sirius radio, the comfortable leather seats, the acceleration. Overall awesome veh. for an awesome price. Thanks

Cons: Does not apply

Reviewed Mar 2017

review from
10,0

Pros: I liked the vehicle we rented. It was comfortable, rode well and was good on gas.

Cons: Nothing.

Reviewed Oct 2016

review from

7,2

Cons: Desk clerk spent more time talking less working. Reservation info did not flow over to car rental company.

Reviewed Jun 2019

review from
6,8

Pros: Great customer service

Reviewed Apr 2017

review from

6,4

Hidden fees

Pros: Cheap upgrade

Cons: Add on at the door more than doubled my online reservation.

Reviewed Dec 2016

review from
5,6

Extra chg for spouse; unfriendly clerk

Cons: In all rentals I've done in the past, there has been no charge for spouse to be included as a driver. Clerk was not friendly, and was not helpful -- seemed to just want to finish the transaction.

Reviewed Oct 2016

review from

Ace

1 location at Pensacola Airport

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Car hire locations

Ace

Locations at Pensacola Airport

101 S Warrington Road

+1 850 607 7000

National

1 location at Pensacola Airport

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Car hire locations

National

Locations at Pensacola Airport

2430 Airport Blvd

+1 844 370 3976

Sunnycars

1 location at Pensacola Airport