Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
great price
Mobile Airport car hire reviews and directory
Rated no. 1
National
Best rated
10,0 Excellent (2 reviews)
1 location at Mobile Airport
╳
National reviews
Car hire locations
National
Locations at Mobile Airport
8400 Airport Blvd
+1 844 370 1078
All National reviews
National reviews at Mobile Airport
Rated no. 2
Avis
9,5 Excellent (5 reviews)
1 location at Mobile Airport
╳
Avis reviews
Car hire locations
Avis
Locations at Mobile Airport
8400 Airport Boulevard
+1 251 633 4743
All Avis reviews
Avis reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Rated no. 3
Alamo
8,4 Excellent (47 reviews)
1 location at Mobile Airport
╳
Alamo reviews
Car hire locations
Alamo
Locations at Mobile Airport
8400 Airport Blvd
+1 844 370 1079
All Alamo reviews
Alamo reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
great car
easy drop
friendly staff
car was great
car available
drop off the car
picked up the car
great value
-
10,0
Pros: friendly staff, easy drop
review from
-
8,8
Cons: Clean vehicle.
review from
-
10,0
Pros: The ease of pick-up and drop-off. The friendliness of the staff.
review from
-
10,0
Pros: Drop off was easy
review from
-
6,8
Cons: I reserved an SUV with Alamo, but when my plane came in at 6pm, their desk was closed and all their reservations were being serviced by National. My reservation was for an SUV, but I was given a Mom Van. I would have liked to know that I wouldn’t be renting with the company I contracted with.
review from
-
10,0
Pros: The suv was clean and drove well.
Cons: That I couldn’t keep the suv
review from
-
10,0
Pros: Lot right outside the baggage claim. Nice car.
review from
-
2,0
They gave me a Ford focus hatchback. And claimed it as a midsize
Cons: Two competitive car rental agencies claim the Ford focus is a compact. They claimed it is comparable to the Hyundai élantra that I ordered (midsize). One suitcase went in the back hatch back section and one had to go in the backseat. Due to the fact of the compact hatchback would accommodate both suitcases..
review from
-
2,0
No car
Pros: 0
Cons: Car was not available. I was 2 minutes from getting into an Uber when Alamo called and said they had no cars available, and hadn't had any for some time. Result was a 6hr ordeal of Uber, bus, and waiting on a transfer that should have been 3hrs tops......and I ended up paying double to boot.
review from
-
10,0
Nice clean car
Pros: Good handling and acceleration.
Cons: Gas mileage was average.
review from
-
10,0
Pros: REALLY GREAT, FRIENDLY
Cons: NOTHING
review from
-
7,2
Cons: The drop off signage/instructions need to be more clear. The staff member who helped me with the return wasn’t all that friendly.
review from
-
10,0
Pros: friendly staff, easy drop
review from
-
8,8
Cons: Clean vehicle.
review from
-
10,0
Pros: The ease of pick-up and drop-off. The friendliness of the staff.
review from
-
10,0
Pros: Drop off was easy
review from
-
10,0
Pros: The suv was clean and drove well.
Cons: That I couldn’t keep the suv
review from
-
10,0
Pros: Lot right outside the baggage claim. Nice car.
review from
-
10,0
Nice clean car
Pros: Good handling and acceleration.
Cons: Gas mileage was average.
review from
-
10,0
Pros: REALLY GREAT, FRIENDLY
Cons: NOTHING
review from
-
6,8
Cons: I reserved an SUV with Alamo, but when my plane came in at 6pm, their desk was closed and all their reservations were being serviced by National. My reservation was for an SUV, but I was given a Mom Van. I would have liked to know that I wouldn’t be renting with the company I contracted with.
review from
-
7,2
Cons: The drop off signage/instructions need to be more clear. The staff member who helped me with the return wasn’t all that friendly.
review from
-
2,0
They gave me a Ford focus hatchback. And claimed it as a midsize
Cons: Two competitive car rental agencies claim the Ford focus is a compact. They claimed it is comparable to the Hyundai élantra that I ordered (midsize). One suitcase went in the back hatch back section and one had to go in the backseat. Due to the fact of the compact hatchback would accommodate both suitcases..
review from
-
2,0
No car
Pros: 0
Cons: Car was not available. I was 2 minutes from getting into an Uber when Alamo called and said they had no cars available, and hadn't had any for some time. Result was a 6hr ordeal of Uber, bus, and waiting on a transfer that should have been 3hrs tops......and I ended up paying double to boot.
review from
Rated no. 4
Budget
8,4 Excellent (9 reviews)
1 location at Mobile Airport
╳
Budget reviews
Car hire locations
Budget
Locations at Mobile Airport
8400 Airport Boulevard
+1 251 639 2120
All Budget reviews
Budget reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
great car
car available
car was great
drop off the car
picked up the car
took a few minutes
great service
friendly staff
-
10,0
Fast, great xar, great price
Pros: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
Cons: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
review from
-
7,6
Pros: The fact that my work discount was applied at the counter during check out
Cons: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again
review from
-
5,2
Don't get a Yaris
Pros: clean, timely
Cons: uncomfortable seat and no cruise control - what car doesn't have cruise control?
review from
-
9,2
How to dropoff
Cons: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
review from
-
10,0
Fast, great xar, great price
Pros: Chech out took 5 minutes, forgot to fill out the form. Brought it back a week later with a full tank, perfunctory check on the vehicle took 3 or 4 minutes and I was on my way with receipt.
Cons: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...
review from
-
9,2
How to dropoff
Cons: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.
review from
Rated no. 5
Enterprise
8,3 Excellent (13 reviews)
1 location at Mobile Airport
╳
Enterprise reviews
Car hire locations
Enterprise
Locations at Mobile Airport
8400 Airport Blvd
+1 251 634 8639
All Enterprise reviews
Enterprise reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was great
great car
airport location
picked up the car
drop the car
-
8,8
Pros: The team was kind and quickly went through rental procedure.
Cons: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
review from
-
8,0
Cons: Cleanliness of the vehicle.
review from
-
8,0
Cons: The car smelled like smoke
review from
-
8,0
Pros: Employees at the Mobile airport location were very courteous and helpful.
review from
-
10,0
Easy
Pros: I dropped off at a different location because it was close to my house. Everything went smooth.
review from
-
7,2
Drop off process not intuitive
Pros: Curbside drop was convenient. Inside agent was friendly.
Cons: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
review from
-
8,4
Pros: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
Cons: WE HATED THE CAR - CHRYSLER 200.
review from
-
8,8
Pros: The team was kind and quickly went through rental procedure.
Cons: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.
review from
-
10,0
Easy
Pros: I dropped off at a different location because it was close to my house. Everything went smooth.
review from
-
8,0
Cons: Cleanliness of the vehicle.
review from
-
8,0
Cons: The car smelled like smoke
review from
-
8,0
Pros: Employees at the Mobile airport location were very courteous and helpful.
review from
-
7,2
Drop off process not intuitive
Pros: Curbside drop was convenient. Inside agent was friendly.
Cons: I dropped the car off a small regional airport, so the ability to drive to the terminal and drop off 100ft from the entrance was convenient. The signage got me close. The rep who was outside directing customers where to park, etc. wasn't very helpful. A bit snarky and felt like I was being "talked down to."
review from
-
8,4
Pros: WE LIKED THE FRIENDLINESS AND EFFICIENCY OF ENTERPRISE EMPLOYEES.
Cons: WE HATED THE CAR - CHRYSLER 200.
review from
Rated no. 6
Hertz
7,6 Good (17 reviews)
1 location at Mobile Airport
╳
Hertz reviews
Car hire locations
Hertz
Locations at Mobile Airport
8400 Airport Blvd.
+1 251 633 4000
All Hertz reviews
Hertz reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
credit card
car was clean
pick up and drop
drop the car
great car
picked up the car
car was great
great service
rented a car
-
7,2
Pros: Staff was friendly but not able to provide clear answers. Drop off was easy.
Cons: Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.
review from
-
10,0
A much better trip
Pros: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
Cons: No complaints with Hertz. The vehicle shifter could use a relocation.
review from
-
9,6
Quick & Easy
Pros: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
review from
-
4,0
Pros: A small car and easy to park.
Cons: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
review from
-
6,0
quoted price was not honored
Cons: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
review from
-
2,0
Pros: Nithing
Cons: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
review from
-
2,0
Cons: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
review from
-
10,0
A much better trip
Pros: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
Cons: No complaints with Hertz. The vehicle shifter could use a relocation.
review from
-
9,6
Quick & Easy
Pros: I rented at the Mobile, AL airport which is tiny so pick up and drop off was super easy and fast. Charge was about what was estimated via kayak, just $15 more. No issues with the car!
review from
-
4,0
Pros: A small car and easy to park.
Cons: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
review from
-
6,0
quoted price was not honored
Cons: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
review from
-
2,0
Pros: Nithing
Cons: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.
review from
-
2,0
Cons: Wouldnt rent me a car without major credit card. Couldnt use a debit card, which is crazy. My brother had to drive 8 hours to pick us up! These policies suck! I have plenty of money in the bank, but no credit built up due to paying cash for almost everything i own.
review from
Rated no. 7
Thrifty
6,9 Good (9 reviews)
1 location at Mobile Airport
╳
Thrifty reviews
Car hire locations
Thrifty
Locations at Mobile Airport
8400 Airport Blvd
+1 877 283 0898
All Thrifty reviews
Thrifty reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
great car
car was great
picked up the car
compact car
drop off the car
great price
car smelled
-
3,2
Cons: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
review from
-
6,8
Make sure your clients know where cars can be dropped
Pros: I liked the car and the price. The ease of ordering was nice too.
Cons: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental. It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
review from
-
10,0
Pros: Clean car, easy to find the rental desk, good rate
review from
-
4,0
Cons: It was an older van with 45K miles and not very nice..
review from
-
2,0
Pros: Nothing
Cons: Did not inform me what was needed for pickup.
review from
-
8,4
Quick and Easy
Pros: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
Cons: The car smelled faintly of cigarette smoke.
review from
-
10,0
Gave me the vehicle promised
Pros: No smoking vehicle. Clean. Easy check out and check in.
Cons: Did not like driving 30 minutes across town to pick up vehicle.
review from
-
6,8
Make sure your clients know where cars can be dropped
Pros: I liked the car and the price. The ease of ordering was nice too.
Cons: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental. It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.
review from
-
8,4
Quick and Easy
Pros: They were very helpful. Everything went smoothly with pick up and drop off. No problems with the car.
Cons: The car smelled faintly of cigarette smoke.
review from
-
3,2
Cons: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.
review from
-
4,0
Cons: It was an older van with 45K miles and not very nice..
review from
-
2,0
Pros: Nothing
Cons: Did not inform me what was needed for pickup.
review from
Rated no. 8
Dollar
6,6 Good (28 reviews)
1 location at Mobile Airport
╳
Dollar reviews
Car hire locations
Dollar
Locations at Mobile Airport
8400 Airport Blvd
+1 866 434 2226
All Dollar reviews
Dollar reviews at Mobile Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
picked up the car
great value
drop the car
great price
-
2,0
Pros: staff did not know what they were doing, they were not friendly
Cons: everything
review from
-
2,0
Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left. They offered me an apology. Unfortunately, that did very little to fix the fact that I was now stranded with no car.
review from
-
8,0
Cons: I had to pay extra at the counter for additional driver
review from
-
2,0
Unable to rent
Pros: Nothing
Cons: That I couldn’t rent the car and was not informed on having to have a credit card
review from
-
10,0
Pros: Great agent. Quick process to check-in the car & receive final billing.
review from
-
8,8
Overall good experience
Pros: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Cons: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
review from
-
2,0
I didn't get the car
Pros: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Cons: Terrible service
review from
-
2,0
Price Change
Cons: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
review from
-
6,8
Great car, but tried to rip me off
Pros: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Cons: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
review from
-
10,0
Pros: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
review from
-
10,0
Pros: The service person was excellent and the car was great.
review from
-
8,4
Easy trip
Pros: Easy pickup. Clean car. Easy drop off.
Cons: Maintenance required light came on while driving, but customer service was great.
review from
-
10,0
Pros: Great agent. Quick process to check-in the car & receive final billing.
review from
-
8,8
Overall good experience
Pros: The car was clean and a good value. I was able to do what I came to do. Agents were very nice checking out and checking in.
Cons: When trying to pick up, there was only one agent to handle everyone from our flight that got in around 6:30pm on Thursday. It took almost 25-30 minutes in line to get my car. She handled it well, but she should not have had to.
review from
-
10,0
Pros: Very fast and easy process! And the app makes it even simpler! Always a nice, newer, clean vehicle. If only BUYING a car was this easy ;)
review from
-
10,0
Pros: The service person was excellent and the car was great.
review from
-
8,0
Cons: I had to pay extra at the counter for additional driver
review from
-
6,8
Great car, but tried to rip me off
Pros: I got Nissan Altima which was a lot nicer car than the compact car I asked for.
Cons: I agreed to pay $100 through kayak. However the desk guy tried to charge me $215. I had to show him my email and then he finally gave me the agreed price. I shouldn't have to do that.
review from
-
8,4
Easy trip
Pros: Easy pickup. Clean car. Easy drop off.
Cons: Maintenance required light came on while driving, but customer service was great.
review from
-
2,0
Pros: staff did not know what they were doing, they were not friendly
Cons: everything
review from
-
2,0
Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left. They offered me an apology. Unfortunately, that did very little to fix the fact that I was now stranded with no car.
review from
-
2,0
Unable to rent
Pros: Nothing
Cons: That I couldn’t rent the car and was not informed on having to have a credit card
review from
-
2,0
I didn't get the car
Pros: The girl working at the register didn't have a car for me so I went to Avis and got a car because I was sick of waiting
Cons: Terrible service
review from
-
2,0
Price Change
Cons: I had reserved a car for about $200, I got there and the rental rate went up to about $550.
review from
╳
Car hire locations
Sunnycars
Locations at Mobile Airport
Airport Blvd 8400