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8.0
The representative working from 5:00 to 6:00 p.m. had to handle a difficult client in line ahead of me and he did a fantastic job de-escalating situation. It delayed my pickup a little bit but I was impressed by how cool a head he kept.Reviewed Mar 22 2023
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10.0
Hertz in North Attleboro is super helpful and friendly. Highly recommend them. I’ve used them twice while my car is getting fixed and they have helped me out of a few binds.Reviewed May 26 2022
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1.9
everythingReviewed Jul 26 2021
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8.0
Pros:Staff was friendly but seemed understaffed at first as too many people were waiting with only one guy there.Cons:More staff to help.Reviewed Jun 20 2021
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8.0
Pros:Staff was very goodCons:Rental was not ready for pick up at designated timeReviewed Jun 14 2021
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2.0
Pros:Unfriendly staffCons:Respect and courtesy.Reviewed Apr 23 2021
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3.6
Cons:The car had a very heavy smoke smell throughout. Should not have been rented in that condition.Reviewed Aug 26 2020
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2.0
Pros:They closed before we got there, we weren't made aware they closed at noon! We got there about 12:10 and were shocked to find them closed! Our rental was already paid for. It caused a huge inconvenience to our trip and your customer service was not willing to help at all!Reviewed Aug 14 2019
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5.6
Pros:This was my 1st time renting From Hertz. When I arrived to pick up my rental they didn't have the SUV I had rented. Brett the agent who tried his best to find another rental close by trying to avoid a pickup at TF Green Airport. That's where I picked up at 5:30 rush hour!Cons:The agents could have been better prepared a SUV should have been there. I had a fully paid reservation and had to drive an hour to airport for pickup. Drop off went smooth. Very apologetic.Reviewed Jun 18 2019
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8.0
Quick and easy!Pros:Staff were extremely friendly and very flexible. I called a day ahead and an hour before my pick up to inform them I'll be late. They received my message warmly and told me it was OK. I came at the time I told them I was going to arrive and received my car rental fast and easy. Dropping off my car was also a piece of cake. Another thing I liked about this place is the price. I live in Providence, RI. I didn't mind the extra 20-25 min drive to North Attleboro for the rental because its cheaper during the holidays than it is to rent a car from the airport.Cons:What I don't like is the small selection of cars.Reviewed Nov 29 2018
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9.6
Cons:Had to come back 2 hours later because my car wasnt availableReviewed Oct 25 2017
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5.2
Reserved a full size car, couldn't get onePros:Car was clean and maintained well. The local staff was polite and tried their best to right the situation.Cons:Rented and paid for a full sized car. When we arrived, they didn't have one. Called all hertz rental companies in a 50 mile radius (18+) and none of them had a full sized car on their lot. Complained to corporate, but they offered no help or solution. Had to take a road trip with two teens in the back of mid sized car.Reviewed Aug 10 2017
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