Book Hertz hire cars in New Haven

New Haven, CT, United States
Sep 26 — Oct 3
New Haven, CT, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in New Haven

Overall rating6.4 GoodBased on 32 reviews
Cleanliness
6.9
Comfort
7.1
Overall
6.2
Pick-up/Drop-off
5.9
Value for money
5.9

Recent reviews

Traveller rating
5
1
1
2
0
Find reviews that mention:
6.0
Cons:I bought insurance and the rental car through Kayak, and after I made the purchase I received two emails, telling me that the insurance was not through the car rental company (Hertz) but through a third party (Allianz). When I got to Hertz, I was told that the insurance did not cover liability (only collision) so I had to pay an extra $17/d for full coverage. Essentially, the Allianz insurance that I paid for was a) not what was advertised and b) useless in Hertz's view. Coupled with the snowstorm (no one's fault of course) it pretty much ruined my trip.Reviewed Mar 19 2017
review fromkayak
2.0
Pros:Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experienceReviewed Jun 30 2020
review fromkayak
2.0
Cons:The Hertz rental spot closed at 1pm therefore I had no chance at renting since I was running a bit late. I then called customer service to find the nearest hertz rental and they continued to recommend stores that were also closed around the area. After 15 min of back and forth, i decided to cancel the reservation and demanded a refund. I repeated my email address multiple times to the representative, and she assured me that I will be receiving it shortly. I was in a rush, therefore I assumed the email would be coming shortly. It has been 2 days now and I have yet to receive anything via email.Reviewed Oct 30 2017
review fromkayak
8.0
Pros:Customer service was pleasantReviewed May 31 2021
review fromkayak
8.0
Pros:YesReviewed Jun 6 2021
review fromkayak
5.6
Pros:it was a clean car. the staff was so kind and gave me good explaination. Thank you.Cons:Brake system was almost out of order, when I was on the way of my traveling. It was dangerous situation. So, I had to return toward Hertz. rent car. after all, my schdule was so mixed up. I wish that Hertz have to repair and ready all mechanic issue well including brake system.Reviewed Oct 10 2016
review fromkayak
10.0
Pros:Employees at this location are fantastic!Reviewed Jun 3 2018
review fromkayak
2.0
HORRIBLE EXPERIENCECons:They gave wrong pick up location 58 miles away. Customer service kept transferring my call without helpingReviewed Sep 24 2017
review fromkayak
9.6
Thank you, Nancy in New Haven!Pros:Excellent customer service, both picking up and returning. Easy to walk to from New Haven Amtrak. Car had excellent gas mileage. Clean.Cons:Branch has limited hours. Was not able to extend the rental a few more days without bringing the car back to New Haven. Could have done that if hadn't finalized the booking in advance.Reviewed Oct 15 2017
review fromkayak
8.0
Pros:Car was an upgrade. Service was friendly. Return was easy.Cons:Herz computer sysrem was playing up. Herz would not sell me public liability insurance separately from CDW and premium assistance, contrary to what Herz website had suggested. I had wasted $$$ buying CDW insurance separately earlier in the transaction. Herz now only offers $1 million public liability cover. (I think it used to be $8 million). This is still better than most other rental compabies.Reviewed Aug 25 2018
review fromkayak
4.8
Pros:Staff was polite.Cons:Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the carReviewed Jul 8 2019
review fromkayak
7.6
Pros:Friendly staff. Professional and helpful. Easy in, easy out.Cons:I had reserved an economy car (Chevy Spark, or similar). I was given a Kia Soul. It was nice to have the extra room, though i didn't need it. The problem is the Kia Soul doesn't get as good gas mileage as the Spark. I think these things should be taken into consideration when renting out cars. I didn't realize it, until i was in the car, and saw the gas gauge dropping faster than i imagined it would. The reading told me it was getting around 27 mpg, whereas the Spark gets around 35-38 mpg (highway). This make a difference.Reviewed Apr 1 2017
review fromkayak

Where can I find Hertz hire cars in New Haven?

1 George Street, Hertz car hires

Address

1 George Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00

Phone

+1 203 777 6861

Good to know

Most popular location

1 George Street

Most popular car type

Mini

Top tips for hiring a car from Hertz in New Haven

  • Mini car hires from Hertz in New Haven are around 34% cheaper than other car types, on average

FAQs about hiring a car from Hertz in New Haven

  • Mini (Fiat 500 or similar) is the most frequently booked car hire type from Hertz in New Haven.

  • Hertz has 1 car hire location in New Haven. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes