Book Avis hire cars in New Haven

Reviews for Avis in New Haven

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10.0

Pros:Great choice of cars--thank you!Reviewed Jun 30 2020

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10.0

Best car rental experience everPros:I chose Avis after I missed getting to New Haven in time to pick up my car from Hertz. Hertz told me I would have to pay $170 more if I picked up the car the next day, plus I would have had to Uber around until then. Avis had a car for almost the same price I had originally been paying with Hertz, their office was right in the train station, and they were open 2 hours later than Hertz! Reserved and picked up the car within minutes. It was a Toyota Corolla and worked great! Everything from checkin to checkout was smooth sailing. I’m going with Avis from now on whenever possible.Reviewed Oct 8 2018

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8.0

Cons:Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.Reviewed May 13 2021

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4.0

Pros:Pick up took to long. Didn't have my car. Car they gave me was filthy.Cons:Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.Reviewed May 24 2021

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8.0

Pros:Pick up and drop off was easy. Staff was courteous and helpful.Cons:My overall experience was goodReviewed Jun 28 2021

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4.0

Terrible customer service and no supportPros:The vehicle was nice.Cons:Check in took forever. I was given the wrong car, had to argue and show the receipt from my reservation to finally be given the right vehicle. When I went to return it there was no one there and had to wait for over an hour for them to come back. I was charged an extra day and when I told them about it they said they already put it through and I would have to talk to customer care to get it refunded. So I called customer service who then told me it sounded like a legit charge and didn’t believe me that the check in and check out was that bad, asked to talk to a manager and waited on the phone for 15 mins for the guy to come back on and tell me there wasn’t one available and they would call me back. I still haven’t heard back. Worst customer service of any company I have ever dealt with.Reviewed Jun 25 2018

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2.0

JohnPros:Despite having a resevervation and phoning ahead, no car was available. The representative behind the desk was both rude and worthless. Thankfully Budget had a kiosk next to the Avis, and we rented through them.Reviewed Dec 27 2016

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4.0

Didn't have car I reservedPros:The agent attempted to upgrade the vehicle type because they didn't have any standard size cars to an SUV. He also offered to let me go to another Avis and pick up the correct vehicle typeCons:They didn't have the type of car I reserved and they originally tried to give me an older compact vehicle. I didn't want an SUV because we were traveling a long distance.Reviewed Aug 29 2017

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2.0

Cons:I was only one hour late to return it because of the traffic jam. They charge me another day's fee!!!Reviewed Jul 20 2017

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7.6

Pros:Smooth transaction. Friendly helpful staff.Cons:Car was not clean when we received it. Windshield had dead bugs on it and interior needed a vacuum and wipe down from some drink spills.Reviewed Aug 24 2019

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2.0

The place is no longer there!Cons:The rental doesn't exist any more.. There is a construction site instead...Reviewed Sep 17 2017

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4.0

Inconsistent ChargesPros:The staff was nice and the manager refunded some of the charges.Cons:I rented a car for 3 months and had to battle every month because the receipt never matched up with what I was charged and no one could explain the extra charges. I was also charged an unexpected ~$350 in the last month. I spent an hour discussing charges with an agent when I returned the vehicle and my credit card was still charged more than my bill stated. Not worth the constant headache.Reviewed Sep 1 2017

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More

• 5,5 /10Enterprise Hire Cars at New Haven
• 7,2 /10Budget Hire Cars at New Haven
• 6,4 /10Hertz Hire Cars at New Haven

• What is the most popular car hire from Avis in New Haven?

  Mini (Fiat 500 or similar) is the most frequently booked car hire type from Avis in New Haven.

• How many car hire locations does Avis have in New Haven?

  Avis has 3 car hire locations in New Haven. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Avis offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes