New Haven car hire

New Haven car hire

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New Haven, CT, United States
Dec 4 — Dec 11
Same drop-off
New Haven, CT, United States
Sat 4/12
Noon
Sat 11/12
Noon
Driver's age:

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New Haven car hire information

Pick-up locationNew Haven
Hire locations17
Airport locations6

New Haven car hire reviews and directory

Rated no. 1
Budget
Best rated
7.3 Good (71 reviews)
3 locations in New Haven
Budget
Locations in New Haven
  • 7.4
  • 7.5
  • 7.2
  • 6.9
  • 7.2
Recent reviews
1.9 HorribleSep 7 2021
They were out of cars but Kayak let me reserve one anyway
10.0 ExcellentAug 31 2021
The service agent at the counter was awesome!! Great service and very nice
1.9 HorribleAug 9 2021
Car was not cleaned, smelled, and had damages all over! Rear view mirror came off while driving
1.9 HorribleJul 24 2021
My flight was delayed due to weather. Even though Budget had my flight information, when I arrived they were closed and I had to order a taxi. It took so long that by time I arrived at where I was staying, all of the restaurants had closed their kitchens and I didn't eat anything for dinner on a long day of travel.
10.0 ExcellentApr 3 2021
Car speakers didn’t work
10.0 ExcellentMar 27 2021
Nothing
10.0 ExcellentMar 13 2021
Everyone was very helpful and polite. The little Ford suv drove perfectly thanks guys😁Nothing
4.0 OkayJan 6 2021
They could not find my car after dropping it off after hours. The car was not as clean as it could be and the price was way too high.
5.6 OkaySep 9 2020
Car was a good option, clean and pretty new. No issues with the car.Pick up and drop-off were rough. Both took nearly an hour due to short staffing. The one staffer at pickup wasn't wearing a mask even as he cleaned the car, which he only did after we showed up to pick it up. At drop-off, waited 45 minutes just to hand over the agreement slip after exiting the vehicle.
10.0 ExcellentAug 20 2019
Everything was great, picking up and dropping off were very easy. The car was in excellent condition and cleanliness was great.Not sure why I had to pay 22 on kayak and then the whole rental amount at the rental agency. I was under the impression I was paying some “due now” and would pay the rest at pick up. Kayak, please explain?
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Rated no. 2
Hertz
7.3 Good (58 reviews)
1 location in New Haven
Hertz
Locations in New Haven
  • 7.6
  • 7.7
  • 7.1
  • 7
  • 6.9
Recent reviews
10.0 ExcellentJul 9 2021
Lower price for rental.
8.0 ExcellentJun 6 2021
Yes
8.0 ExcellentMay 31 2021
Customer service was pleasant
2.0 MediocreJun 30 2020
Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortEverything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experience
10.0 ExcellentJan 31 2020
The staff was very helpful. Car was clean and ready.The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lol
4.8 OkayJul 8 2019
Staff was polite.Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the car
6.8 GoodJun 11 2019
Car was excellent, clean, drove very wellAt the time of pickup the attendant took every opportunity to upcharge me on extra features as if they were standard or required. Was confusing and dishonest, had me sign off before even seeing an itemized list. Did not even realize she enrolled me for expensive add-ons until it was done
9.2 ExcellentMay 25 2019
It was convenient that Hertz picked us up from our home for the rental pick-up.The drop-off time was quite long (20+ minutes), which seemed excessive. We also didn't get dropped off the same way we were picked up before our rental.
9.6 ExcellentJan 31 2019
Staff was super friendlySpace is a little cramped, and the lot itself is very packed in
2.0 MediocreJan 7 2019
Misinformation and additional fees!KAYAK does not take in account the additional fees applied by Hertz when under the age of 25 in the United States. I had specified my age correctly on the website and was under the impression that everything had been paid. Once I had arrived at Hertz the day of pick up another $500 plus fee was required. Ended up cancelling the rental and will be asking for a refund.
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Rated no. 3
Avis
6 Good (32 reviews)
3 locations in New Haven
Avis
Locations in New Haven
  • 6.2
  • 6.6
  • 5.7
  • 5.7
  • 6.2
Recent reviews
2.0 MediocreNov 23 2021
Avis did not have a car available. Customer service did not bother to call to let us know. So we wasted an hour going to pick up a nonexistent rental car
10.0 ExcellentOct 25 2021
Avis in New Haven was excellent. We rented two 12 passenger vans and they were very clean and well maintained. The staff at Avis were also very friendly and helpful. I would definitely rent a car from them again!
1.9 HorribleSep 21 2021
Charged >$200 more than than the advertised price
1.9 HorribleSep 21 2021
I was able to schedule a rental online. Pick up is at 4pm. They CLOSE AT 4!
1.9 HorribleSep 6 2021
I went to pick up the rental at Avis and they did not have any cars. They canceled online but I hadn't seen it before I showed up. Very disappointing.
7.9 GoodAug 20 2021
The two gentleman worked with n my cc to getting the best value n service thank you will use again
8.0 ExcellentJun 28 2021
Pick up and drop off was easy. Staff was courteous and helpful.My overall experience was good
4.0 OkayMay 24 2021
Pick up took to long. Didn't have my car. Car they gave me was filthy.Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.
8.0 ExcellentMay 13 2021
Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.
10.0 ExcellentJun 30 2020
Great choice of cars--thank you!
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Rated no. 4
National
8.6 Excellent (9 reviews)
2 locations in New Haven
National
Locations in New Haven
  • 8.8
  • 8.6
  • 8.6
  • 8.2
  • 8.6
Recent reviews
10.0 ExcellentAug 20 2016
Convenient, good price for dropping car at different location
Rated no. 5
Enterprise
7 Good (18 reviews)
3 locations in New Haven
Enterprise
Locations in New Haven
  • 7.2
  • 7.3
  • 6.8
  • 6.6
  • 7
Recent reviews
6.0 GoodOct 27 2020
Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.
3.2 MediocreAug 15 2020
Staff was friendly and helpfulCar was dirty, gas tank was empty, no one there when car returned during business hours
9.6 ExcellentOct 12 2019
Drop of super easy and close by. Staff were friendly and efficientNo one was at the return counter when I returned the car, I don't like doing this because if there is an additional charge it is hard to argue
6.8 GoodJun 21 2019
Drop off was very fast.The car we reserved was not there and they had no others like it. Had to give us a smaller vehicle.
2.0 MediocreMar 6 2019
A Service with a smile in the nicest wayNothing
10.0 ExcellentApr 11 2017
Great service nice people.Quick and efficient notingNothing.
4.4 OkayMar 15 2017
I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...
2.0 MediocreNov 19 2016
Terrible ServiceThe cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.
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Sunnycars
2 locations in New Haven
Sunnycars
Locations in New Haven
Recent reviews
Thrifty
2 locations in New Haven
Thrifty
Locations in New Haven
Recent reviews
Easirent
1 location in New Haven
Easirent
Locations in New Haven
Recent reviews
188 travellers who hired a car in New Haven gave the car agency they used an average rating of 7,1

Car hire locations in or near New Haven

Good to know

Most popular car type

Economy

When to book a car hire in New Haven

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in New Haven

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some New Haven car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in New Haven.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your New Haven car rental.

Top tips for hiring a car in New Haven

  • It is highly recommended that visitors of New Haven rent a car, as the city is much more easily navigated in your vehicle than via public transportation. This is partly because public transportation is fairly limited, plus because the city was designed primarily with private vehicles in mind. For example, say you want to visit West Rock Ridge State Park. It is just a 12-minute drive of 3.4 miles from central New Haven, but with public transport it can take up to 30 minutes to get there.
  • Travelers arriving at Tweed New Haven Airport can find the hire car desks in Tweed Terminal’s Arrivals Lobby.
  • Beware using your phone while driving in New Haven, as it is illegal throughout the state of Connecticut to call, text, or use cell phones when driving unless it is hands-free. This also includes using your phone as a GPS device. It is advised that drivers make sure to have their passengers handle the phone duties when driving, otherwise you risk incurring a fine.
  • Drivers will be happy to hear that, while New Haven does experience its share of rush hour traffic, it is by no means severe. Drivers can expect the morning rush hour to start up at around 7:00 a.m. and to last until 9:00 a.m., while the afternoon rush hour starts at around 4:00 p.m. and finishes up by about 6:30 p.m. most weekdays. During the peak times, College Street and Howard Avenue are two of the main roads that drivers avoid to escape the worst traffic.
  • Book your car hire in New Haven at least 2 weeks before your trip in order to get a below-average price
  • Economy car hires in New Haven are around 48% cheaper than other car types, on average

FAQs about hiring a car in New Haven