Pros: very friendly front desk employees very happy with the service
Had to pay twice. Still no refund.
Cons: I prepaid for my rental and was told they wouldn't accept it. I had to pay again plus an additional deposit. How do I get my initial payment refunded?
Pick up and drop-off were easy with very pleasant gentleman helping us
Pros: It was close to home, the agent was very pleasant and helpful. we got upgraded to a full size with GPS. Gas mileage was great.
Pros: Friendly, good customer service (in the store!)
Cons: Couldn't use debit card to pay (prepaid online with debit card). Arrived at store and they said they wouldn't take that card. Had to be charged again. Was refunded money, but not after a long phone call to Hertz, going back and forth between different people there. After over 1 week, the money appeared back in my account.
0 customer service
Cons: HIDDEN CHARGES (doubling the quote), no communication, rude employees. I do a lot of traveling and this is by far the worst car rental place I've dealt with. I highly recommend you go elsewhere.
Pros: Quick, pleasant pick-up and return of a brand new vehicle. Will rent again at same locations.
Other suppliers in Mission Viejo scored
Where can I find Hertz hire cars in Mission Viejo?
Address24001 Via Fabricante Ste 1001
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|