Book Hertz hire cars in Durham

Durham, NC, United States
Sep 27 — Oct 4
Durham, NC, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Durham

Overall rating6.5 GoodBased on 22 reviews
Cleanliness
6.9
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
6.6
Value for money
6.5

Recent reviews

Traveller rating
8
2
0
5
0
Find reviews that mention:
8.8
Cons:The commercial van I rented wasn't really clean inside. Especially during the pandemic, you would think they'd at least try to make it look like it had been conscientiously wiped down. But at least the vehicle was actually there as promised, which has been a problem lately at multiple places.Reviewed Jul 13 2020
review fromkayak
4.0
Cons:I asked the guy when I picked the car up that it had cruise control and he said yes. I got in it started down the road and behold NO cruise. I drove over 1000 miles. I have used your service three times now and two of the three trips I have not been happy with. I have returned the cars all three times to the location in Quincy, IL. They seem to be nice people to work with and gave me a ride to pick up my car. I also paid for mid size car thinking it would have the cruse they gave me a Prius I do not think this is a mid size car. I will have to think if it is worth another car rental from you or not.Reviewed Dec 19 2016
review fromkayak
10.0
Pros:YesCons:It was fine.Reviewed Mar 15 2021
review fromkayak
10.0
Pros:The staff were okay picking up the vehicle was faster than I thought it would be. Drop off was simple. I would recommend!Reviewed Jul 8 2020
review fromkayak
2.0
Pros:N/aCons:Horrendous customer serviceReviewed Mar 1 2021
review fromkayak
2.0
Pros:When I got to the rental office I was the only costumer there. Two staff were on their computers either helping someone online or playing games. I could not tell because there was no communication. Ten minutes went by and finally one asked if he could help me. Come to find out he couldn't. I had reserved and paid in advance for a full-size pick-up. What I was offered was a mid-size pick-up. This would not work as I was moving across State and needed to pack and move my things in one trip (280 miles each way). I called costumer service who also offered no resolution, only read from a scrip, and repeated how sorry they were that they left me without a vehicle which I reserved and paid for in advance. The "off-shore" as she called herself also informed me that it would take 7 business days to get a refund. Both for the pre-paid rental and the $200 security deposit which they had just ran. I was forced to use my own car as no other rental trucks were available according to the off-shore service rep. This meant I had to leave valuable things behind when I moved. I will not rent from Hertz again and have serious reservations about using web-sites such as yours who promote/allow this type behavior from your vendors. Matthew Ketchum Durham, NCCons:Tell Hertz to live up to their rental agreement and ensure Kayak puts pressure on them or boot them from your web-site. This lack of commitment affects peoples lives and well-being.Reviewed Aug 16 2020
review fromkayak
10.0
Pros:Staff was super friendly, car was immaculate. Honestly it was one of the best car rental experiences I’ve ever hadCons:Everything was fantasticReviewed Jun 6 2020
review fromkayak
10.0
Pros:The staff was so kind, patient, fast, and helpful. I was ao stressed today and my brain felt like it was moving so much slower than usual, but the staff member who helped me really changed my day for the better.Reviewed Oct 20 2020
review fromkayak
8.0
Pros:Car controls, seat heating, steering wheel heating, and CarPlayCons:Sanitizing, washing the car from the outsideReviewed Mar 19 2021
review fromkayak
2.0
Pros:Nothing. No rental happened.Cons:I came to get my rental and they had given my car (the last car on the lot) away! I was within the hour. There was NO notice that the timing would be any issue (they waited 30m and i was there 40m after the hour). I could not get my rental in a time I needed. I am extremely angry and disappointed at their behavior and the fact that none of that information was shared. Unacceptable on multiple fronts. This place should not be allowed to give out reservations that they cannot back up.Reviewed May 15 2021
review fromkayak
6.0
Pros:The staff was kind, efficient, and apologetic. The customer service reps were excellent.Cons:I reserved a minivan and didn’t get a minivan. This made our beach weekend drive horrendous with two car seats and three adults. They gave us a Yukon, so they meant well, but if you have two car seats, you know what I mean. It was unbearably uncomfortable.Reviewed Jun 15 2021
review fromkayak
6.0
Pros:OkayCons:Registered for a medium size car but got a small size carReviewed May 27 2021
review fromkayak

Where can I find Hertz hire cars in Durham?

3601 Hillsborough Road, Hertz car hires

Address

3601 Hillsborough Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 919 309 0577

Good to know

Most popular location

3601 Hillsborough Road

Most popular car type

Economy

Top tips for hiring a car from Hertz in Durham

  • Economy car hires from Hertz in Durham are around 16% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Durham

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Durham.

  • Hertz has 1 car hire location in Durham. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes