Book Hertz hire cars in Durham

Reviews for Hertz in Durham

Recent reviews

Traveller rating

Wonderful

5

Very Good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

5

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friendly staffrented a car

car availablegreat experience

car was cleanpick up and drop

pick up the car

4.0

72.00 too much for 1 day of an old Nissan. Drove loud and hard, like a small tank. Was so glad to get my Honda back!Reviewed Mar 6 2023

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8.0

The office felt under-staffed.Reviewed Feb 20 2023

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10.0

Staff was friendly and helpful. The car was very clean and in good condition. Staff was also helpful when I wanted to extend the rental.Reviewed Jul 8 2022

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1.9

We rented a commercial van weeks prior to the pick up date, but the night before Hertz called and said they gave our van to Amazon and they did not have one available. We had to SCRAMBLE at the last minute to find something for the next day (we were hauling things to our son in SC from NC). We had already gotten time off work, got a pet sitter, and made all arrangements. This was a HUGE inconvenience!! We went with Penske truck, which was more room than we needed but we were stuck. I will NEVER use Hertz again!Reviewed Sep 20 2021

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3.9

when drop off place was closed? no one gave instructions what to do. had to call and wait 25 minutes to speak with someoneReviewed Aug 16 2021

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6.0

Pros:The staff was kind, efficient, and apologetic. The customer service reps were excellent.Cons:I reserved a minivan and didn’t get a minivan. This made our beach weekend drive horrendous with two car seats and three adults. They gave us a Yukon, so they meant well, but if you have two car seats, you know what I mean. It was unbearably uncomfortable.Reviewed Jun 15 2021

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6.0

Pros:OkayCons:Registered for a medium size car but got a small size carReviewed May 27 2021

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2.0

Pros:Nothing. No rental happened.Cons:I came to get my rental and they had given my car (the last car on the lot) away! I was within the hour. There was NO notice that the timing would be any issue (they waited 30m and i was there 40m after the hour). I could not get my rental in a time I needed. I am extremely angry and disappointed at their behavior and the fact that none of that information was shared. Unacceptable on multiple fronts. This place should not be allowed to give out reservations that they cannot back up.Reviewed May 15 2021

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8.0

Pros:Car controls, seat heating, steering wheel heating, and CarPlayCons:Sanitizing, washing the car from the outsideReviewed Mar 19 2021

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10.0

Pros:YesCons:It was fine.Reviewed Mar 15 2021

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2.0

Pros:N/aCons:Horrendous customer serviceReviewed Mar 1 2021

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10.0

Pros:The staff was so kind, patient, fast, and helpful. I was ao stressed today and my brain felt like it was moving so much slower than usual, but the staff member who helped me really changed my day for the better.Reviewed Oct 20 2020

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• What is the most popular car hire from Hertz in Durham?

  Mini (Chrysler Voyager or similar) is the most frequently booked car hire type from Hertz in Durham.

• How many car hire locations does Hertz have in Durham?

  Hertz has 3 hire locations in Durham. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes