Durham car hire

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Durham, NC, United States
Jul 1 — Jul 8
Same drop-off
Durham, NC, United States
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:

Durham car hire information

Pick-up locationDurham
Hire locations7

Durham car hire reviews and directory

Rated no. 1
Budget
Best rated
7 Good (41 reviews)
2 locations in Durham
Budget
Locations in Durham
1720 Guess Road Suite 60+1 919 383 8240
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
233 S Elliott Road+1 919 951 7548
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
  • 7
  • 7
  • 7
  • 7.1
  • 6.9
Recent reviews
10.0 ExcellentOct 7 2020
Pros: The Chapel Hill desk employee was very courteous and friendly. He was careful about checking the car over before I left. The car's electronics included Android Auto, which allowed my phone's functions, including navigation, to be displayed on the car's entertainment screen. Great!!
2.0 MediocreNov 8 2019
Cons: They called and CANCELLED my reservation. Said he had ABSOLUTELY NO VEHICLES to rent to me. I went immediately back on kayak (and other websites) and saw NUMEROUS listings for vehicles at this EXACT LOCATION
9.2 ExcellentAug 28 2019
Pros: Super friendly staff at both locations
10.0 ExcellentMay 15 2019
Pros: Staff at pick up and delivery were awesome. It was very quick on both ends too. The car was great and the perfect size. Loved the Jeep Compass. Drove very smoothly and gas mileage was great. I highly recommend Budget!Cons: I wouldn't change a thing about this rental!
3.2 MediocreOct 7 2018
Pros: The woman at the front desk was kind but very new and clearly overwhelmed - there were no cars at all. I did receive a car but it took forever
2.0 MediocreJun 13 2018
Cons: We got there and were informed they couldn’t confirm same day rentals and there was no car for us. We had to book a different car using a different platform from a different location. It was a waste of our time and energy.
2.0 MediocreDec 27 2017
RUDE All Around! No customer servicePros: Nothing except I decided never to attempt securing a rental car there again.Cons: The was no customer service at all and they only offered me a different location at twice the rate I was originally confirmed for.
10.0 ExcellentDec 8 2017
Pros: Professionalism
7.6 GoodDec 2 2017
Pros: The man at the counter was friendly.Cons: Difficult to actually find. It is located in the Sheraton. Would have been much easier if that was denoted on the address. The car was in great condition and easy to drive but it was dirty and had a bad smell. Had to drive 12 hours with the window cracked for fresh air.
2.0 MediocreNov 26 2017
Pros: N/ACons: Reserved car 2 weeks in advance. Get a call 4 hours before pickup time to tell me there are no cars. Had to scramble to find a car at another company.
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Rated no. 2
Hertz
6.6 Good (34 reviews)
1 location in Durham
Hertz
Locations in Durham
3601 Hillsborough Road+1 919 309 0577
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
  • 6.7
  • 6.9
  • 6.6
  • 6.6
  • 6.7
Recent reviews
6.0 GoodJun 15 2021
Pros: The staff was kind, efficient, and apologetic. The customer service reps were excellent.Cons: I reserved a minivan and didn’t get a minivan. This made our beach weekend drive horrendous with two car seats and three adults. They gave us a Yukon, so they meant well, but if you have two car seats, you know what I mean. It was unbearably uncomfortable.
6.0 GoodMay 27 2021
Pros: OkayCons: Registered for a medium size car but got a small size car
2.0 MediocreMay 15 2021
Pros: Nothing. No rental happened.Cons: I came to get my rental and they had given my car (the last car on the lot) away! I was within the hour. There was NO notice that the timing would be any issue (they waited 30m and i was there 40m after the hour). I could not get my rental in a time I needed. I am extremely angry and disappointed at their behavior and the fact that none of that information was shared. Unacceptable on multiple fronts. This place should not be allowed to give out reservations that they cannot back up.
8.0 ExcellentMar 19 2021
Pros: Car controls, seat heating, steering wheel heating, and CarPlayCons: Sanitizing, washing the car from the outside
10.0 ExcellentMar 15 2021
Pros: YesCons: It was fine.
2.0 MediocreMar 1 2021
Pros: N/aCons: Horrendous customer service
10.0 ExcellentOct 20 2020
Pros: The staff was so kind, patient, fast, and helpful. I was ao stressed today and my brain felt like it was moving so much slower than usual, but the staff member who helped me really changed my day for the better.
2.0 MediocreAug 16 2020
Pros: When I got to the rental office I was the only costumer there. Two staff were on their computers either helping someone online or playing games. I could not tell because there was no communication. Ten minutes went by and finally one asked if he could help me. Come to find out he couldn't. I had reserved and paid in advance for a full-size pick-up. What I was offered was a mid-size pick-up. This would not work as I was moving across State and needed to pack and move my things in one trip (280 miles each way). I called costumer service who also offered no resolution, only read from a scrip, and repeated how sorry they were that they left me without a vehicle which I reserved and paid for in advance. The "off-shore" as she called herself also informed me that it would take 7 business days to get a refund. Both for the pre-paid rental and the $200 security deposit which they had just ran. I was forced to use my own car as no other rental trucks were available according to the off-shore service rep. This meant I had to leave valuable things behind when I moved. I will not rent from Hertz again and have serious reservations about using web-sites such as yours who promote/allow this type behavior from your vendors. Matthew Ketchum Durham, NCCons: Tell Hertz to live up to their rental agreement and ensure Kayak puts pressure on them or boot them from your web-site. This lack of commitment affects peoples lives and well-being.
8.8 ExcellentJul 13 2020
Cons: The commercial van I rented wasn't really clean inside. Especially during the pandemic, you would think they'd at least try to make it look like it had been conscientiously wiped down. But at least the vehicle was actually there as promised, which has been a problem lately at multiple places.
10.0 ExcellentJul 8 2020
Pros: The staff were okay picking up the vehicle was faster than I thought it would be. Drop off was simple. I would recommend!
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Rated no. 3
Avis
7.8 Good (23 reviews)
2 locations in Durham
Avis
Locations in Durham
1720 Guess Road - Suite 60+1 919 286 0173
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
233 South Elliott Road+1 919 951 7546
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
  • 8
  • 8.3
  • 7.4
  • 7.4
  • 8.1
Recent reviews
8.0 ExcellentApr 8 2021
Pros: It was easy.Cons: Being able to get Satellite Radio.
10.0 ExcellentJan 1 2021
Pros: Easy pick up and drop offCons: Nothing
7.6 GoodJun 8 2020
Pros: Staff was friendly.Cons: Staff should have considered the delays I incurred in returning the car because of multiple protests in Virginia and NYC, as well as a curfew, all of which were out of my control.
9.2 ExcellentSep 12 2019
Pros: The staff were excellent and did a fine job. Avis was wonderful. The Nissan Versa I rented ran great. The only issue was that the seat was uncomfortable (6-hour drive).Cons: The vehicle (Nissan Versa) was scratched in several places with minor dents apparent. It didn't bother me and was well documented. I am very pleased with Avis and plan on using them again.
10.0 ExcellentFeb 25 2018
Pros: Personnel was very friendly
7.6 GoodSep 14 2017
Pros: Everything about the car was great.Cons: Customer service was rude. When they saw we had kids they said, "Be sure you clean the car before you return the car.".
5.6 OkaySep 11 2017
Pros: Great rental price- comfortable vehicle.Cons: I made reservation online for a SUV that was accepted and available but when I got to the location the manager stated that they didn't have any SUV available on site, yet when I check the parking lot their were several. I was truly upset and told him that it was poor business practice and very deceptive. I also stated that I had called the reservation office before I came to verify and they said one was available. He stated to come back in later and he would have one. (mind you my meeting had to be delayed because of this/and I was out of town) after coming back he did have one but the day was (that I had paid for was half way over (after 3:00) before one was given. I paid for 2 days and really only enjoyed 1 day of usage. He didn't apologize or offer a discount of any sort (Poor Management INDEED)!!!! This location /staff needs "customer service" training.
6.8 GoodMay 3 2017
SUVPros: Heated seats and comfortable driveCons: Car wasnt clean and had sand everywhere
4.8 OkayOct 13 2016
Time to use a better companyCons: This was also the second and at a different location that the employee was taking a personal call and made customers wait 30 min. It is time to use a different company.
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Rated no. 4
Enterprise
7 Good (15 reviews)
5 locations in Durham
Enterprise
Locations in Durham
1606 Page Road Ext+1 919 682 8720
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
1705 Legion Rd+1 919 240 5141
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
3143 Hillsborough Rd+1 919 309 1030
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00
3648 Durham Chapel Hill Blvd+1 919 490 6057
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00
4504 N Roxboro St Ste A+1 919 309 1030
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 6.6
  • 7
  • 7
  • 7.4
  • 6.9
Recent reviews
2.0 MediocreMay 15 2021
Cons: They didn't have cars available. I was on a wait list but was never contacted either way after that.
2.0 MediocreJul 28 2020
Pros: Nothing - I showed up to pick up the truck and none was available. Enterprise did not attempt to contact me to let me know there were no vehicles available and did nothing to remedy the situation. I had to cancel me plans and reschedule for the following weekend with Alamo. I will never rent from Enterprise again from your site or any other site.Cons: Live up to their obligations and communicate and not leave their customers hanging.
2.8 MediocreJul 6 2020
Cons: The car was filthy and smelled of smoke even though it was a nine smoking car. The seats were super uncomfortable and there was a terrible squeak. The car needed to be retired as a rental.
10.0 ExcellentMar 8 2017
I enjoyed the opportunity to use enterprise they wPros: Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.Cons: That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.
2.0 MediocreFeb 28 2017
The car that wasn't therePros: NothingCons: I got no car after reserving it. The branch claimed they had no cars at all that morning.
8.8 ExcellentFeb 10 2017
Pretty GoodPros: The size and type of car was good, the price was good.Cons: The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.
2.0 MediocreDec 29 2016
This particular Enterprise has poor customer serviPros: Nothing. Poor customer service and I had to cancel the reservation.Cons: Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.
8.0 ExcellentAug 27 2016
Durham enterprisePros: Relatively easy to work with, able to drop off car overnight.Cons: Had to take a pickup truck due to no compact cars in stock
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113 travellers who hired a car in Durham gave the car agency they used an average rating of 7,0

Car hire locations in or near Durham

When to book a car hire in Durham

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Durham

  • Book your car hire in Durham at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Durham

  • The average price of fuel in Durham is R48,38 per litre over the past 30 days. Filling up a tank of fuel costs between R580 and R774, depending on the car size.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.