Durham Car Hire

Durham Car Hire

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Pick-up
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Drop-off
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Durham car hire information

Pick-up location Durham
Hire locations 7

Durham car hire reviews and directory

Rated no. 1
Avis
Best rated
6,8 Good (4 reviews)
1 location in Durham
Avis
Locations in Durham
1720 Guess Road, Suite 60
+1 919 286 0173
  • 5.5
  • 7.0
  • 7.5
  • 5.5
  • 8.5
Recent reviews
4,8 Okay
Oct 13 2016
Time to use a better company
Cons: This was also the second and at a different location that the employee was taking a personal call and made customers wait 30 min. It is time to use a different company.
5,6 Okay
Sep 11 2017
Pros: Great rental price- comfortable vehicle.
Cons: I made reservation online for a SUV that was accepted and available but when I got to the location the manager stated that they didn't have any SUV available on site, yet when I check the parking lot their were several. I was truly upset and told him that it was poor business practice and very deceptive. I also stated that I had called the reservation office before I came to verify and they said one was available. He stated to come back in later and he would have one. (mind you my meeting had to be delayed because of this/and I was out of town) after coming back he did have one but the day was (that I had paid for was half way over (after 3:00) before one was given. I paid for 2 days and really only enjoyed 1 day of usage. He didn't apologize or offer a discount of any sort (Poor Management INDEED)!!!! This location /staff needs "customer service" training.
7,6 Good
Sep 14 2017
Pros: Everything about the car was great.
Cons: Customer service was rude. When they saw we had kids they said, "Be sure you clean the car before you return the car.".
9,2 Excellent
Sep 12 2019
Pros: The staff were excellent and did a fine job. Avis was wonderful. The Nissan Versa I rented ran great. The only issue was that the seat was uncomfortable (6-hour drive).
Cons: The vehicle (Nissan Versa) was scratched in several places with minor dents apparent. It didn't bother me and was well documented. I am very pleased with Avis and plan on using them again.
Rated no. 2
Hertz
6,3 Good (11 reviews)
1 location in Durham
Hertz
Locations in Durham
3601 Hillsborough Road
+1 919 309 0577
  • 6.2
  • 6.9
  • 6.5
  • 5.8
  • 6.2
Recent reviews
4,0 Okay
Dec 19 2016
Cons: I asked the guy when I picked the car up that it had cruise control and he said yes. I got in it started down the road and behold NO cruise. I drove over 1000 miles. I have used your service three times now and two of the three trips I have not been happy with. I have returned the cars all three times to the location in Quincy, IL. They seem to be nice people to work with and gave me a ride to pick up my car. I also paid for mid size car thinking it would have the cruse they gave me a Prius I do not think this is a mid size car. I will have to think if it is worth another car rental from you or not.
6,8 Good
May 17 2017
the good and bad
Pros: The person I worked with was nice.
Cons: The car was not ready at my scheduled time, which was frustrating; I had to wait about 30-45mins for my car to be ready. The waiting area was not very nice.
6,0 Good
Jul 19 2017
Cons: It took about 35' to get the car. There is also no drop box for off hours drop off.
10,0 Excellent
Oct 17 2017
Great Rental Experience
Pros: The staff at the location were very friendly and knowledgeable.
Cons: Nothing negative to report.
6,0 Good
Oct 23 2017
Fine car, but slow takeout
Pros: Fine car and online system was easy. Return was fine.
Cons: The pickup was quite complicated and took a while, though, as the guys there somehow didn't manage to deal with my European IDs. Worked fine in the end, but took a while...
8,0 Excellent
Dec 23 2017
Tried To Stick Me With Other Fees
Pros: Price was great and the pickup was extremely quick.
Cons: After paying for the reservation through Kayak, the sales associate told me that because Kayak is a 3rd Party, the don’t include all the fees that you have to pay. That made no sense. Come to find out they were trying to charge an underage fee when I clearly wasn’t underage. The associate told me he couldn’t remove the charge, but his manager will reduce the amount that I have to pay. I told them that if I’m of age, that there is no way I’m paying an underage fee, even if it was added by accident. I ended up talking to another associate and he understood my situation and started removing the charge right away. I didn’t pay anthything extra. I just didn’t like the amount of time I wasted trying to convince them that I wasn’t going to pay a charge that didn’t apply to me. I’ll still continue to rent from them.
4,8 Okay
Jun 1 2018
Long wait for car, hard attempt to upsell, a week for receipt
Pros: Car was great.
Cons: Long wait to get the car and a lot of attempt to upsell with add-ons and upgrades. Also took 7 days to be able to get my receipt from website. Never did get by email even after calling to ensure correct email on file. Was told this would be ready by Tuesday and wasn't until Thursday when I could get via website. Drop off was previous Friday.
10,0 Excellent
Oct 8 2018
Great service
Pros: Quick service, friendly and what I asked for.
Cons: Nothing
10,0 Excellent
Feb 11 2019
Pros: Service at Penn State was exceptional. They were helpful and supportive!
Cons: The address for the location in Durham was hard to find. The GPS took us to a parking lot a quarter of a mile away that had the same address.
2,0 Mediocre
Apr 8 2019
Pros: The Hertz location was NOT open at scheduled pick-up -- I was unable to obtain the car.
Rated no. 3
Budget
6,2 Good (5 reviews)
1 location in Durham
Budget
Locations in Durham
1720 Guess Road Suite 60
+1 919 383 8240
  • 6.4
  • 6.0
  • 5.6
  • 7.2
  • 6.0
Recent reviews
4,0 Okay
Nov 28 2016
Car smelled horrible
Pros: Quick check-in
Cons: Car smelled horrible with cigarette smoke. We tried to switch cars but no other cars were available so we were stuck with a miserable 4 hour drive. There is no way that someone didn't notice this when they were inspecting the car.
2,0 Mediocre
Jul 2 2017
Cons: There was no rental car available and we had to cancel our reservation.
6,0 Good
Jul 9 2017
Good service, crappy car.
Pros: Nice people, quick and easy pickup and drop off.
Cons: The car needed alignment. It was shuddering on the highway during the entire 4 hour drive.
10,0 Excellent
Nov 25 2017
Fast & friendly
Pros: They didn’t have the car we wanted so they upgraded us at no charge
9,2 Excellent
Aug 28 2019
Pros: Super friendly staff at both locations
Rated no. 4
Enterprise
6,2 Good (5 reviews)
4 locations in Durham
Enterprise
Locations in Durham
1606 Page Road Ext
+1 919 682 8720
3143 Hillsborough Rd
+1 919 309 1030
3648 Durham Chapel Hill Blvd
+1 919 490 6057
4504 N Roxboro St Ste A
+1 919 620 1810
  • 6.0
  • 5.6
  • 6.4
  • 6.4
  • 6.4
Recent reviews
2,0 Mediocre
Dec 29 2016
This particular Enterprise has poor customer servi
Pros: Nothing. Poor customer service and I had to cancel the reservation.
Cons: Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.
2,0 Mediocre
Feb 28 2017
The car that wasn't there
Pros: Nothing
Cons: I got no car after reserving it. The branch claimed they had no cars at all that morning.
8,0 Excellent
Aug 27 2016
Durham enterprise
Pros: Relatively easy to work with, able to drop off car overnight.
Cons: Had to take a pickup truck due to no compact cars in stock
8,8 Excellent
Feb 10 2017
Pretty Good
Pros: The size and type of car was good, the price was good.
Cons: The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.
10,0 Excellent
Mar 8 2017
I enjoyed the opportunity to use enterprise they w
Pros: Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.
Cons: That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.
25 travellers who hired a car in Durham gave the car agency they used an average rating of 6,4

Car hire locations in Durham

When to book a hire car in Durham

Average daily price per month
Car hire prices as pick-up date approaches
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Top tips for hiring a car in Durham

  • Book your car hire in Durham at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Durham

What is the best car hire agency in Durham?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Durham are Alamo (8,7, 6472 reviews), Enterprise (8,5, 12819 reviews), and Avis (7,6, 2254 reviews).

How can I find a car hire near me in Durham?

Take a look at our extensive car hire location map to find the best car hire deals near you.