Book Avis hire cars in Durham

Reviews for Avis in Durham

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Wonderful

2

Very Good

3

Good

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friendly staffcar was clean

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2.0

I couldn't rent because I didn't have a credit card.Reviewed Mar 19 2023

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8.0

Pre-Paid Toll Road Fee is an intentional rip off >>The only thing I was unhappy about with the Avis of Durham experience is that the Avis agents in this location successfully sold us on the $11.99/day fee to cover tolls that we'd encounter on our drive north to Philadelphia. They said that the alternative was to accumulate video-license-capture toll obligations that would be charged to our credit card as they came in - who knows when, how accurately, and how many $4/occurrence fees from Avis we would end up accumulating. It turned out that there were almost no toll roads between Durham, NC and Philadelphia, unless one elects to use the very overpriced express lanes, which I'm guessing that this prepaid toll service would not even have covered as these are optional "luxury" roadways. We ended up looking for tolls to pay, just to get some value from our $47.96 fee. With some effort, we found one $1.40 toll that, IF this prepaid toll paying system even works (I expect we'll be billed by the video system as well), may have been covered by our $47.96 expenditure.Reviewed Nov 3 2022

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8.0

Drop off in Charlotte Airport was awful. Attendants openly hostile and refusing to answer questions. Durham attendant was great.Reviewed Oct 12 2022

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10.0

Didn’t have to wait at all, but the car could have been clean on the outside.Reviewed Apr 30 2022

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2.0

Car was dirty and smelled like smoke. I changed to roundtrip but rate charged was still one-way.Reviewed Oct 24 2021

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8.0

Pros:It was easy.Cons:Being able to get Satellite Radio.Reviewed Apr 8 2021

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10.0

Pros:Easy pick up and drop offCons:NothingReviewed Jan 1 2021

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7.6

Pros:Staff was friendly.Cons:Staff should have considered the delays I incurred in returning the car because of multiple protests in Virginia and NYC, as well as a curfew, all of which were out of my control.Reviewed Jun 8 2020

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9.2

Pros:The staff were excellent and did a fine job. Avis was wonderful. The Nissan Versa I rented ran great. The only issue was that the seat was uncomfortable (6-hour drive).Cons:The vehicle (Nissan Versa) was scratched in several places with minor dents apparent. It didn't bother me and was well documented. I am very pleased with Avis and plan on using them again.Reviewed Sep 12 2019

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7.6

Pros:Everything about the car was great.Cons:Customer service was rude. When they saw we had kids they said, "Be sure you clean the car before you return the car.".Reviewed Sep 14 2017

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5.6

Pros:Great rental price- comfortable vehicle.Cons:I made reservation online for a SUV that was accepted and available but when I got to the location the manager stated that they didn't have any SUV available on site, yet when I check the parking lot their were several. I was truly upset and told him that it was poor business practice and very deceptive. I also stated that I had called the reservation office before I came to verify and they said one was available. He stated to come back in later and he would have one. (mind you my meeting had to be delayed because of this/and I was out of town) after coming back he did have one but the day was (that I had paid for was half way over (after 3:00) before one was given. I paid for 2 days and really only enjoyed 1 day of usage. He didn't apologize or offer a discount of any sort (Poor Management INDEED)!!!! This location /staff needs "customer service" training.Reviewed Sep 11 2017

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4.8

Time to use a better companyCons:This was also the second and at a different location that the employee was taking a personal call and made customers wait 30 min. It is time to use a different company.Reviewed Oct 13 2016

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• What is the most popular car hire from Avis in Durham?

  Mini (Chrysler Voyager or similar) is the most frequently booked car hire type from Avis in Durham.

• How many car hire locations does Avis have in Durham?

  Avis has 1 hire location in Durham. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Raleigh-Durham airport (RDU)?

  No (according to our data)

• Does Avis offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  No (according to our data)