Book Hertz hire cars in Des Moines

Reviews for Hertz in Des Moines

Recent reviews

Traveller rating

Wonderful

8

Very Good

0

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

6

10.0

The staff was friendly, and t the process to get in and out was quick.Reviewed Sep 5 2023

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4.0

The car was dirty and it needed new tires really bad.Reviewed Aug 30 2023

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2.0

We had a confirmed reservation #K49900528F4. Our flight from SFO landed in DSM at 8pm and we got the counter and it was closed. What kind of reputable company closes the airport counter at 6pm???? There was no way for us to pick up the keys. No alternatives and there was no prior alerts or updates that this was going to happen. We were to travel to Iowa City that night and ended up taking a Uber that cost us 170$+tip since we had no option inspite of a confirmed reservation. All the other car rental places were open in the airport and they did not have any cars either. They also emphasized that Hertz DSM was the only company that closes at 6pm each day. I will never book with them again. Disgraceful.Reviewed Jun 5 2023

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2.0

Car was dirty, went to exchange it in Davenport location they said they couldn’t help me and turned me away. The hertz inside the moline airport was wonderful.Reviewed May 3 2022

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6.0

Allow different type cars to drop off in different location than pickup locations.Reviewed Apr 17 2022

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10.0

ThanksReviewed Mar 28 2022

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10.0

The Herrtz representative took care of us when we picked up the vehicle. She upgraded us to an all wheel drive vehicle when she realized that we would be driving in a snow storm. No prompting from myself, she just offered the upgrade for no additional cost. The vehicle was very clean and suited our needs perfectly.Reviewed Jan 18 2022

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10.0

Service and ease of getting carReviewed Dec 19 2021

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10.0

Easy pick up & drop off. Customer service let me change my drop off location due to distance from my home. Friendly employees! It was an perfect experienceReviewed Oct 28 2021

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3.9

Office Staff were great. But no one to tell of imperfections of car. There was a loose floorboard that caught my shoe which caused a fall as I was getting out. Previous smoker in car left a broken cigarette in the seat. Ding in the windshield. No one around to tell these details.Reviewed Oct 14 2021

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5.9

No car manual In vehicle. Did have to ask where the key drop box was as the sign did not give directions. Otherwise I enjoyed the Hertz rental.Reviewed Sep 28 2021

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3.9

The employee who served us had not been adequately trained. He seemed to struggle with basic processes and displayed very limited interpersonal skills. When I came back later with my sister to add her as a driver, he said he didn’t know how to do that and we’d have to wait for the manager to come back (fortunately just a couple of minutes). Additionally, the Hertz counter in Des Moines closes at 5:30 p.m., inconvenient for the many passengers arriving on later flights.Reviewed Sep 13 2021

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• What is the most popular car hire from Hertz in Des Moines?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Hertz in Des Moines.

• How many car hire locations does Hertz have in Des Moines?

  Hertz has 1 hire location in Des Moines. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Des Moines airport (DSM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Des Moines airport (DSM)?

  Yes