Guest reviews
Overall rating
8,1
Excellent
Based on 21 reviews
Cleanliness
8,0
Comfort
8,4
Pick-up/Drop-off
8,0
Value for money
8,0
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Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
2
2
1
1
1
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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8,0
Cons: Unfortunately the car smelled like smoke.
review from
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2,0
Cons: The car was not available!
review from
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8,8
Beautiful car for a long drive!
Pros: Ease of driving, seat comfort, tech
Cons: Trunk space
review from
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5,2
Was rented a car with expired plates
Pros: Toyota Corolla is a great vehicle
Cons: We noticed that the licence plate sticker on our vehicle had expired already in February 2018, when we started renting the vehicle March 2018. The hertz employee didn’t notice this and it could have been a ticket for me personally if I had been pulled over. Car was also given to us with a 3/4 filled tank. We pointed this out and were assured that it would be noted. However, when returning the vehicle, hertz told us we got it at a full tank. Lastly, although no inconvenience really, our vehicle was listed as having 26,000 miles on it when we took it out. When we returned it, we had 44,000 miles on it. Obviously we only drove a few hundred miles and this was the mistake of the employee at hertz. Overall, vehicle was great but organization was very poor and the expired licence plate makes the vehicle not road worthy.
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3,6
Pros: Car smelled terribly of smoke.
review from
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10,0
Pros: the vendor was great! the car very comfortable. the price affordable.
review from
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7,6
Pros: Busy office at pick up meant longer wait, though staff very polite and helpful.
review from
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