Guest reviews
Overall rating
7,4
Good
Based on 3 845 reviews
Cleanliness
8,3
Comfort
8,8
Pickup/dropoff
8,2
Value for money
8,3
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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8,8
Beautiful car for a long drive!
Pros: Ease of driving, seat comfort, tech
Cons: Trunk space
review from
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5,2
Was rented a car with expired plates
Pros: Toyota Corolla is a great vehicle
Cons: We noticed that the licence plate sticker on our vehicle had expired already in February 2018, when we started renting the vehicle March 2018. The hertz employee didn’t notice this and it could have been a ticket for me personally if I had been pulled over. Car was also given to us with a 3/4 filled tank. We pointed this out and were assured that it would be noted. However, when returning the vehicle, hertz told us we got it at a full tank. Lastly, although no inconvenience really, our vehicle was listed as having 26,000 miles on it when we took it out. When we returned it, we had 44,000 miles on it. Obviously we only drove a few hundred miles and this was the mistake of the employee at hertz. Overall, vehicle was great but organization was very poor and the expired licence plate makes the vehicle not road worthy.
review from
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3,6
Pros: Car smelled terribly of smoke.
review from
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10,0
Pros: the vendor was great! the car very comfortable. the price affordable.
review from
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7,6
Pros: Busy office at pick up meant longer wait, though staff very polite and helpful.
review from
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5,2
Was rented a car with expired plates
Pros: Toyota Corolla is a great vehicle
Cons: We noticed that the licence plate sticker on our vehicle had expired already in February 2018, when we started renting the vehicle March 2018. The hertz employee didn’t notice this and it could have been a ticket for me personally if I had been pulled over. Car was also given to us with a 3/4 filled tank. We pointed this out and were assured that it would be noted. However, when returning the vehicle, hertz told us we got it at a full tank. Lastly, although no inconvenience really, our vehicle was listed as having 26,000 miles on it when we took it out. When we returned it, we had 44,000 miles on it. Obviously we only drove a few hundred miles and this was the mistake of the employee at hertz. Overall, vehicle was great but organization was very poor and the expired licence plate makes the vehicle not road worthy.
review from
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3,6
Pros: Car smelled terribly of smoke.
review from
Other suppliers in Beverly Hills scored
Where can I find Hertz hire cars in Beverly Hills?
1177 S. Beverly Drive, Hertz car hire
Address
1177 S. Beverly DrivePhone
+1 310 553 5128FAQs about hiring a car from Hertz in Beverly Hills
How many car hire locations does Hertz have in Beverly Hills?
Hertz has 1 car hire location in Beverly Hills. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes
