Best Hangzhou hotels near Wulin Square
With a stay at The Dragon Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 9,6 Excellent
Based on 4 630 reviews
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- Business
- Families
- Couples
- Solo
Excellent
9,6
Pros: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Excellent
9,6
Pros: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
Excellent
9,6
Excellent
9,2
Pros: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Okay
5,0
Pros: Location
Excellent
8,8
Pros: Good spread of breakfast. Not included in our room but we paid for it. One of the reason is there isn’t any nearby food places.
Excellent
10,0
Pros: Amazing service at the desk. Friendly and efficient.
Excellent
9,6
Pros: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Details
Reviews
Overall 9,6 Excellent
Based on 4 630 reviews
Location
9,6
Vibe
9,4
Service
9,4
Breakfast
9,3
Cleanliness
9,0
Amenities
8,8
Wellness
8,7
Room
8,4
Pool
8,3
WiFi
7,9
Location
9,8
Vibe
9,7
Service
9,7
Breakfast
9,6
Cleanliness
9,4
Amenities
9,2
Food
8,9
Wellness
8,7
Room
8,7
Location
9,3
Breakfast
9,2
Service
9,1
Vibe
9,0
Amenities
8,6
Room
8,3
Pool
8,1
Location
9,5
Vibe
9,4
Service
9,3
Cleanliness
9,2
Breakfast
9,0
Amenities
9,0
Food
8,4
Room
7,8
Service
9,6
Location
9,6
Breakfast
9,4
Vibe
9,3
Amenities
8,8
Room
8,1
9,6 Excellent
Pros: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Cons: A bit pricy with food and drinks in the lobby lounge area.
9,6 Excellent
Pros: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
Cons:
9,6 Excellent
Pros:
Cons: Only minus was the breakfast!! Not too many choices of European and Western food
9,2 Excellent
Pros: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Cons: Food options inside the hotel are a bit limited for Europeans and pricy. Receptionists did not speak English very well and very quietly. I hoped they would have rather used Chinese instead.
5,0 Okay
Pros: Location
Cons: Location
8,8 Excellent
Pros: Good spread of breakfast. Not included in our room but we paid for it. One of the reason is there isn’t any nearby food places.
Cons: Location is far off the west lake and he fang street. Taxi is not easily access without getting the hotel staff to book one for us
10,0 Excellent
Pros: Amazing service at the desk. Friendly and efficient.
Cons:
9,6 Excellent
Pros: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Cons: Location was not on the West Lake itself, but the scenic spot can be reached in a short walk from the hotel
With a stay at The Dragon Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Property LocationWith a stay at Zhejiang Hotel - Hangzhou in Hangzhou, you"ll be within a 15-minute walk of West Lake and Wushan Night Market. This 5-star hotel is 0.7 mi (1.2 km) from Former Residence of Sha Menghai and 0.9 mi (1.4 km) from Zhejiang University First Affiliated Hospital.AmenitiesTake advantage of recreation opportunities such as a sauna, or other amenities including concierge services and an arcade/game room.DiningAt Zhejiang Hotel - Hangzhou, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Overall 9,5 Excellent
Based on 5 562 reviews
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- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Easy foyer services, no hunting for the lift, very clean and good amenities.
Excellent
9,6
Pros: Coffee/tea service and a kettle are available. high-class bed wide room (2 rooms) close to Metro station a supermarket" Carrefour" is 1.5km south of the hotel no deposit
Excellent
8,8
Pros: Bed is comfortable and toiletries are of good quality. Fresh fruits are provided free of charge everyday in the room.
Excellent
10,0
Pros: The room was very spacious and the location of the hotel was close to Fengqi subway station which was perfect for all our travels . The area was full of great shops and restaurants and a quick 10 minute walk to the beautiful West Lake. The zoo coffee shop was great in the lobby , staff were very attentive and friendly. Would stay here again . My stay in Hangzhou was great
Excellent
10,0
Pros: Great location, welcoming and attentive staff, spacious room.
Good
7,5
Pros: Very good location, close to the West Lake. They are friendly and nice towards the guest.
Good
7,9
Pros: Convenient right next to Fengqi station.
Excellent
8,3
Pros: Friendly cleaning staff
Excellent
10,0
Pros: Good location, clean and spacious room, convient transportation.
Excellent
10,0
Pros: Design of room, lots of mirrors and space for extra person
Details
Reviews
Overall 9,5 Excellent
Based on 5 562 reviews
Location
9,7
Breakfast
9,6
Service
9,5
Cleanliness
9,4
Food
9,2
Room
8,0
Beach
6,8
WiFi
3,2
Wellness
2,3
Cleanliness
9,7
Service
9,7
Breakfast
9,7
Location
9,6
Food
9,3
Value
9,0
Room
8,1
WiFi
3,1
Location
9,8
Breakfast
9,7
Food
9,6
Service
9,6
Cleanliness
9,4
Value
8,8
Room
8,1
Location
9,8
Breakfast
9,6
Service
9,6
Food
9,2
Cleanliness
9,0
Value
8,8
Room
7,8
Location
9,7
Breakfast
9,6
Service
9,6
Cleanliness
9,4
Food
9,1
Room
7,7
10,0 Excellent
Pros: Easy foyer services, no hunting for the lift, very clean and good amenities.
Cons: I can't think of anything we didn't like about this hotel.
9,6 Excellent
Pros: Coffee/tea service and a kettle are available. high-class bed wide room (2 rooms) close to Metro station a supermarket" Carrefour" is 1.5km south of the hotel no deposit
Cons: TV has only Chinese programs. only shower
8,8 Excellent
Pros: Bed is comfortable and toiletries are of good quality. Fresh fruits are provided free of charge everyday in the room.
Cons:
10,0 Excellent
Pros: The room was very spacious and the location of the hotel was close to Fengqi subway station which was perfect for all our travels . The area was full of great shops and restaurants and a quick 10 minute walk to the beautiful West Lake. The zoo coffee shop was great in the lobby , staff were very attentive and friendly. Would stay here again . My stay in Hangzhou was great
Cons:
10,0 Excellent
Pros: Great location, welcoming and attentive staff, spacious room.
Cons: No pool.
7,5 Good
Pros: Very good location, close to the West Lake. They are friendly and nice towards the guest.
Cons: The rooms could be cleaner and bigger, for a 5-star hotel. Also the lighting is not so nice or bright. This is certainly not the level equal to well-known chain hotels. Also no wellness, swimming pool, gym, etc. The staff does not speak English (except perhaps 1 or 2 members).
7,9 Good
Pros: Convenient right next to Fengqi station.
Cons:
8,3 Excellent
Pros: Friendly cleaning staff
Cons: Lighting in the room could be improved, one bedside lamp did not go
10,0 Excellent
Pros: Good location, clean and spacious room, convient transportation.
Cons:
10,0 Excellent
Pros: Design of room, lots of mirrors and space for extra person
Cons:
Property LocationWith a stay at Zhejiang Hotel - Hangzhou in Hangzhou, you"ll be within a 15-minute walk of West Lake and Wushan Night Market. This 5-star hotel is 0.7 mi (1.2 km) from Former Residence of Sha Menghai and 0.9 mi (1.4 km) from Zhejiang University First Affiliated Hospital.AmenitiesTake advantage of recreation opportunities such as a sauna, or other amenities including concierge services and an arcade/game room.DiningAt Zhejiang Hotel - Hangzhou, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9,5 Excellent
Based on 253 reviews
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- Families
- Couples
- Business
Okay
5,4
Pros: I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
Excellent
10,0
Pros: Amazing location next to west lake, and much quieter than other hotels in the area. Good for families and couples looking for a more romantic getaway.
Details
Reviews
Overall 9,5 Excellent
Based on 253 reviews
Location
9,6
Vibe
9,0
Service
9,0
Comfort
8,6
Room
8,5
Food
6,0
Breakfast
4,9
Location
9,7
Comfort
8,9
Service
8,9
Room
8,1
Cleanliness
6,3
Food
5,9
Breakfast
4,7
Location
9,6
Service
8,9
Room
8,3
Comfort
8,3
Value
7,0
Food
6,4
Breakfast
4,8
Location
9,5
Service
9,0
Vibe
8,8
Room
8,2
Breakfast
5,5
5,4 Okay
Pros: I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
Cons: No one can speak English
10,0 Excellent
Pros: Amazing location next to west lake, and much quieter than other hotels in the area. Good for families and couples looking for a more romantic getaway.
Cons:
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
With a stay at Zhejiang Narada Grand Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9,4 Excellent
Based on 3 635 reviews
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- Families
- Business
- Couples
- Solo
Excellent
9,6
Pros: The selection at breakfast was amazing! The staff at the lobby cafe are great!
Okay
5,4
Pros: Friendly staff.
Excellent
8,3
Pros: Closeness to the West Lake - a nice walking area
Excellent
9,6
Pros: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
Excellent
10,0
Pros: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!
Details
Reviews
Overall 9,4 Excellent
Based on 3 635 reviews
Breakfast
9,7
Pool
9,4
Location
9,4
Service
9,3
Food
9,3
Cleanliness
9,2
Wellness
9,2
Value
9,0
Room
7,9
Comfort
4,8
Breakfast
9,8
Food
9,4
Location
9,4
Value
9,3
Wellness
9,3
Pool
9,3
Service
9,3
Cleanliness
9,2
Room
7,8
Breakfast
9,8
Pool
9,6
Cleanliness
9,6
Food
9,5
Location
9,5
Service
9,4
Value
9,1
Room
8,5
Breakfast
9,7
Pool
9,5
Location
9,3
Value
9,2
Cleanliness
9,1
Food
9,1
Service
9,1
Room
7,5
Breakfast
9,7
Location
9,6
Food
9,4
Service
9,4
Cleanliness
9,3
Value
9,2
Room
7,8
9,6 Excellent
Pros: The selection at breakfast was amazing! The staff at the lobby cafe are great!
Cons: There was occasional smell of cigarette smoke through the ventillation system, very irritating, even nobody was smoking in the corridor. One of the coffe machines at breakfast was broken or out for servicing
5,4 Okay
Pros: Friendly staff.
Cons: Lots of dust below bed (apparently never cleaned below the bed). Reception could not (would not) help to find a SPA area, and then saw later at check out some signs in the hotel room even mentioning some SPA in the hotel itself. Rooms are not quiet, one can hear the people in the hallway too clearly.
8,3 Excellent
Pros: Closeness to the West Lake - a nice walking area
Cons: Not all staff speak sufficient English
9,6 Excellent
Pros: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
Cons:
10,0 Excellent
Pros: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!
Cons:
With a stay at Zhejiang Narada Grand Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
JW Marriott Hotel Hangzhou welcomes you to China with a prime location in the heart of the city center. Brimming with luxury amenities, every hotel room is designed for comfort and convenience; a variety of room and suite layouts are available to meet your needs. Overlooking iconic West Lake, our stylish Executive Lounge boasts spectacular city views of downtown Hangzhou, China and serves a full breakfast, snacks and refreshments throughout the day and cocktails and light meals in the evenings. Our four restaurants, including a signature steakhouse, allow you to savor unforgettable cuisine without leaving our luxury hotel. We also provide a heated pool and an advanced fitness center. Thanks to almost 20,000 square feet of versatile venue space and a stately grand ballroom, we're an ideal destination for business meetings and social events in downtown Hangzhou. No matter your reason for visiting China, JW Marriott Hotel Hangzhou will provide you with a distinctive luxury experience.
Overall 9,3 Excellent
Based on 2 857 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
8,3
Pros: I like the bath tub!
Excellent
10,0
Pros: Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
Excellent
10,0
Pros: Well trained staff Awesome food Great location Awesome ambience Superior room quality
Okay
5,8
Pros: THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
Excellent
9,6
Pros: Execitive lounge
Excellent
9,6
Pros: Great location. Walkable to many places we wanted to visit in Hangzhou. The hotel itself is very nice and comfortable.
Excellent
8,8
Pros: Cru Steak house meal was fantastic. I highly recommend. For such good steak i was suprised it was not busier. Cindy there was amazing. Thankyou Cindy
Excellent
9,6
Pros: Was been greeted warmly upon arrival by both the bellboy and hall manager. All the staffs go extra miles in making me feels at home.
Good
7,1
Pros: Clean room and comfortable bed
Excellent
9,6
Pros: Very poor service and food no good at all, it looks very dirty of the display for the surrounding
Details
Reviews
Overall 9,3 Excellent
Based on 2 857 reviews
Wellness
9,4
Breakfast
9,3
Location
8,9
WiFi
8,9
Service
8,8
Pool
8,6
Room
8,2
Food
7,9
Bar
7,6
Service
9,3
Breakfast
9,1
Location
9,0
Room
8,8
Pool
8,5
Food
8,3
Bar
7,5
Breakfast
9,3
Location
9,3
Service
8,6
Room
8,3
Value
6,1
Breakfast
9,4
Service
8,8
Location
8,6
Food
8,1
Room
7,9
Comfort
6,7
Breakfast
9,4
Location
9,1
Service
9,0
Cleanliness
8,8
Room
7,8
Amenities
6,8
8,3 Excellent
Pros: I like the bath tub!
Cons: There was water on the floor at the main lobby and I sprained my right ankle on 16 Jun 2019. I have informed the staff at the lobby lounge and I really hope the hotel can improve on this.
10,0 Excellent
Pros: Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
Cons:
10,0 Excellent
Pros: Well trained staff Awesome food Great location Awesome ambience Superior room quality
Cons: Checking out so soon ;-)
5,8 Okay
Pros: THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
Cons: THE HOTEL ROOM CLEANLINESS.
9,6 Excellent
Pros: Execitive lounge
Cons: Need to improve bell boy servive.
9,6 Excellent
Pros: Great location. Walkable to many places we wanted to visit in Hangzhou. The hotel itself is very nice and comfortable.
Cons: I wasn't sure about it but I wish Booking.com offered more breakfast deals with JW Marriot Hangzhou.
8,8 Excellent
Pros: Cru Steak house meal was fantastic. I highly recommend. For such good steak i was suprised it was not busier. Cindy there was amazing. Thankyou Cindy
Cons: I was disappointed that the Velocity Bar is now shut, but photos and co. are still showing it is open.
9,6 Excellent
Pros: Was been greeted warmly upon arrival by both the bellboy and hall manager. All the staffs go extra miles in making me feels at home.
Cons: The bed of which I would much preferred to have them change daily as per most hotel I stayed instead of every 3 days when I strike a conversation with the cleaning auntie. In fact due to it, I developed some allergic reaction on my 2nd nights but the problem was solve quickly by the on duty hall manager when I do a feedback by arranging for the bed comforter etc taken to be wash and sanities. So in general, would still gives it a go but the stay would have been most enjoyable with the cleanliness pick up.
7,1 Good
Pros: Clean room and comfortable bed
Cons: Food price is very high
9,6 Excellent
Pros: Very poor service and food no good at all, it looks very dirty of the display for the surrounding
Cons: Should have more staff can speak English
JW Marriott Hotel Hangzhou welcomes you to China with a prime location in the heart of the city center. Brimming with luxury amenities, every hotel room is designed for comfort and convenience; a variety of room and suite layouts are available to meet your needs. Overlooking iconic West Lake, our stylish Executive Lounge boasts spectacular city views of downtown Hangzhou, China and serves a full breakfast, snacks and refreshments throughout the day and cocktails and light meals in the evenings. Our four restaurants, including a signature steakhouse, allow you to savor unforgettable cuisine without leaving our luxury hotel. We also provide a heated pool and an advanced fitness center. Thanks to almost 20,000 square feet of versatile venue space and a stately grand ballroom, we're an ideal destination for business meetings and social events in downtown Hangzhou. No matter your reason for visiting China, JW Marriott Hotel Hangzhou will provide you with a distinctive luxury experience.
Discover this full-service Hangzhou hotel and experience one of the most beautiful cities in China! Best Western Plus® Hangzhou Meiyuan Hotel is centrally located in Hangzhou, close to many local attractions and easy access to West Lake, Wulinmen Business Center and several Chinese government buildings. Hotel hosts 198 well-appointed guest rooms and suites. Each room features a refrigerator, cable satellite television with HBO and Internet access. Hotel amenities include a complimentary full breakfast, fitness center, a cocktail lounge, mini-golf practice green, foreign currency exchange and a meeting room to accommodate up to 280 people. Guests traveling on business will find a variety of amenities to conduct business on the road such as conference facilities, secretarial services and computer access. Guests will be less than one and a half kilometers from the Zhejiang Natural Museum, the Cuiyuan Movie World and the Dragon Sports and Tour Center. The Xi'xi National Wetlands Park is situated just a short distance from the hotel. The hotel provides close accommodations for guests visiting Hangzhou for the annual Expo of West Lake Hangzhou and the World Leisure Expo, held every five years. The friendly multi-lingual staff at the Best Western Plus® Hangzhou Meiyuan Hotel is ready to ensure a comfortable stay for both regional and international travelers. Make a reservation today and save at the Best Western Plus® Hangzhou Meiyuan Hotel! Enjoy your stay!
Overall 9,3 Excellent
Based on 1 246 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9,6
Pros: First time there... But will do my best to book this hotel each time I will go to Hangzhou! Friendly staff, decent breakfast and buffet dinner for 98¥…definitely one of the best price/facilities ratio in town!
Excellent
9,6
Pros: Extreme comfortable room with elegant bath. Nice buffet at breakfast and dinner.
Excellent
9,6
Pros: Good location. Clean. Good service. Easy access to buses.
Excellent
10,0
Pros: Everything is perfect
Okay
5,8
Pros: price & location were great.
Excellent
8,8
Pros: Excellent breakfast. Cleanliness. Nice room.
Okay
5,4
Pros: The bathroom The walk in shower was excellent
Excellent
10,0
Pros: The beds were particularly comfy, and surprisingly I slept better than at home. The hotel is close to the Grand Canal which is superb in the evening, as all the trees are covered with small white lights, and subdued green spotlights. Some of the many barges and passenger vessels are also illuminated. There are shops of all description close by and a very reasonable restaurant, but the hotel buffet is also excellent for the price. The staff are always smiling and are very helpful.
Excellent
10,0
Pros: manage very good and friendly
Excellent
9,2
Pros: Very helpful and English speaking front desk personnel
Details
Reviews
Overall 9,3 Excellent
Based on 1 246 reviews
Service
9,8
Breakfast
9,7
Value
9,6
Food
9,5
Cleanliness
9,2
Wellness
9,1
Location
8,8
Room
8,1
Amenities
7,9
WiFi
4,6
Comfort
4,5
Service
9,8
Breakfast
9,7
Value
9,7
Food
9,6
Location
9,3
Cleanliness
9,2
Wellness
9,0
Room
8,3
Amenities
8,2
Comfort
4,4
Service
9,8
Breakfast
9,7
Value
9,6
Food
9,6
Cleanliness
9,3
Location
8,5
Room
8,0
Amenities
7,6
Comfort
4,4
Service
9,8
Breakfast
9,7
Value
9,6
Cleanliness
9,2
Location
8,5
Amenities
8,2
Room
8,0
Service
9,8
Breakfast
9,7
Location
8,5
Amenities
7,8
Room
7,7
9,6 Excellent
Pros: First time there... But will do my best to book this hotel each time I will go to Hangzhou! Friendly staff, decent breakfast and buffet dinner for 98¥…definitely one of the best price/facilities ratio in town!
Cons: Sound proofing can be better... But it's already decent for the price
9,6 Excellent
Pros: Extreme comfortable room with elegant bath. Nice buffet at breakfast and dinner.
Cons: Not huge room but unimportant
9,6 Excellent
Pros: Good location. Clean. Good service. Easy access to buses.
Cons: Nothing
10,0 Excellent
Pros: Everything is perfect
Cons: I spent 8 nights and it's every shade of awesomeness
5,8 Okay
Pros: price & location were great.
Cons:
8,8 Excellent
Pros: Excellent breakfast. Cleanliness. Nice room.
Cons: Location. Too far from metro.
5,4 Okay
Pros: The bathroom The walk in shower was excellent
Cons: The table mats at breakfast were sometimes downright disgusting because not changed after each guest. The tables were not often tootally clean. downright disgusting because not changed after each guest. Why d
10,0 Excellent
Pros: The beds were particularly comfy, and surprisingly I slept better than at home. The hotel is close to the Grand Canal which is superb in the evening, as all the trees are covered with small white lights, and subdued green spotlights. Some of the many barges and passenger vessels are also illuminated. There are shops of all description close by and a very reasonable restaurant, but the hotel buffet is also excellent for the price. The staff are always smiling and are very helpful.
Cons: They are learning to speak English better, but very few can really understand if you ask for something, and this can be quite fun at times. The television was a little awkward to manipulate through the programmes, but we managed well after an initial demonstration.
10,0 Excellent
Pros: manage very good and friendly
Cons:
9,2 Excellent
Pros: Very helpful and English speaking front desk personnel
Cons:
Discover this full-service Hangzhou hotel and experience one of the most beautiful cities in China! Best Western Plus® Hangzhou Meiyuan Hotel is centrally located in Hangzhou, close to many local attractions and easy access to West Lake, Wulinmen Business Center and several Chinese government buildings. Hotel hosts 198 well-appointed guest rooms and suites. Each room features a refrigerator, cable satellite television with HBO and Internet access. Hotel amenities include a complimentary full breakfast, fitness center, a cocktail lounge, mini-golf practice green, foreign currency exchange and a meeting room to accommodate up to 280 people. Guests traveling on business will find a variety of amenities to conduct business on the road such as conference facilities, secretarial services and computer access. Guests will be less than one and a half kilometers from the Zhejiang Natural Museum, the Cuiyuan Movie World and the Dragon Sports and Tour Center. The Xi'xi National Wetlands Park is situated just a short distance from the hotel. The hotel provides close accommodations for guests visiting Hangzhou for the annual Expo of West Lake Hangzhou and the World Leisure Expo, held every five years. The friendly multi-lingual staff at the Best Western Plus® Hangzhou Meiyuan Hotel is ready to ensure a comfortable stay for both regional and international travelers. Make a reservation today and save at the Best Western Plus® Hangzhou Meiyuan Hotel! Enjoy your stay!
Overall 9,2 Excellent
Based on 1 581 reviews
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Reviews
Overall 9,2 Excellent
Based on 1 581 reviews
Location
9,5
Breakfast
8,7
Food
8,7
Service
8,7
Room
6,5
Amenities
5,7
Location
9,5
Food
8,7
Breakfast
8,5
Service
8,5
Room
6,2
Vibe
5,2
Location
9,6
Service
9,2
Breakfast
8,9
Food
8,9
Room
7,0
Amenities
5,9
Location
9,6
Service
8,9
Breakfast
8,6
Room
5,9
Amenities
5,6
Vibe
5,0
Location
9,6
Service
9,0
Room
6,0
Amenities
5,5
Vibe
5,1
With a stay at Hangzhou Tower Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free valet parking is available onsite.
Overall 9,2 Excellent
Based on 1 405 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9,6
Pros: Bath is perfect!!! Room size very large with comfortable bed.
Excellent
8,8
Pros: I planned a four-day cycling trip around Hangzhou and brought my full-sized road bike (not one of those tiny folding bikes). I booked the hotel based on location and price not realizing that the hotel is in the middle of a high-end shopping mall with no dedicated underground parking. Staff was accommodating in allowing me to ride the elevators with my bicycle and to keep the bike in my room in the evenings. Comfortable bed, good sleep, not much noise 17 floors up and I frankly never saw or heard anyone on my floor apart from the cleaning staff. Room was stocked with the usual amenities, some of which were available only at additional charge (like imported bottled water and condoms). Cleanliness was good, linens were fresh, plenty of hot water. Convenient location for shopping -- you're in the middle of a mall, which also includes a basement supermarket, should you prefer to self-cater meals. Bicycle or taxi to the West Lake area in 5-10 minutes.
Good
7,5
Pros: Very good condition, the price are acceptable. Location is SUPER convience, close to shopping mall, churches and also MTR station. Pleasant stay for business and also for leisure. Will containly visit this hotel again *(at this price point : under RMB 800 per night.)
Good
7,1
Pros: pretty location, close the CBD, a room with view, nice staff, price is fair enough,
Good
7,9
Pros: The most fantastic location for the people shopping and traveling. Could catch the bus to shanghai directly. The nice shopping mall just next door. The staff were very professional and lovely.
Excellent
9,6
Pros: Great location. Very easy to get around the city.
Good
7,9
Pros: Convenient location, good sleep, decent breakfast options, amenable staff, quick elevators.
Good
7,9
Pros: Stafe was very excellent and cooperative . I no have any problem there
Details
Reviews
Overall 9,2 Excellent
Based on 1 405 reviews
Location
9,6
Service
7,9
Room
7,6
WiFi
5,3
Breakfast
5,0
Wellness
3,3
Location
9,6
Service
8,1
Room
7,5
Breakfast
5,3
WiFi
4,8
Location
9,4
Service
7,8
Room
7,3
Breakfast
4,7
Location
9,7
Service
8,1
Room
7,0
Breakfast
5,1
Location
9,5
Food
8,5
Service
8,2
Room
7,1
Breakfast
4,7
9,6 Excellent
Pros: Bath is perfect!!! Room size very large with comfortable bed.
Cons: There's no gym in Hotel.
8,8 Excellent
Pros: I planned a four-day cycling trip around Hangzhou and brought my full-sized road bike (not one of those tiny folding bikes). I booked the hotel based on location and price not realizing that the hotel is in the middle of a high-end shopping mall with no dedicated underground parking. Staff was accommodating in allowing me to ride the elevators with my bicycle and to keep the bike in my room in the evenings. Comfortable bed, good sleep, not much noise 17 floors up and I frankly never saw or heard anyone on my floor apart from the cleaning staff. Room was stocked with the usual amenities, some of which were available only at additional charge (like imported bottled water and condoms). Cleanliness was good, linens were fresh, plenty of hot water. Convenient location for shopping -- you're in the middle of a mall, which also includes a basement supermarket, should you prefer to self-cater meals. Bicycle or taxi to the West Lake area in 5-10 minutes.
Cons: Staff has difficulty communicating in English. Internet was slow. Lots of buffering when streaming video, for example. Television channels for non-Chinese speakers are less than a dozen. Room carpet appears a bit worn.
7,5 Good
Pros: Very good condition, the price are acceptable. Location is SUPER convience, close to shopping mall, churches and also MTR station. Pleasant stay for business and also for leisure. Will containly visit this hotel again *(at this price point : under RMB 800 per night.)
Cons:
7,1 Good
Pros: pretty location, close the CBD, a room with view, nice staff, price is fair enough,
Cons: the room is a little out of the time, things looked a little bit worn, need upgrade the internal decor. it was looked there is nothing changed for the past 7 years.
7,9 Good
Pros: The most fantastic location for the people shopping and traveling. Could catch the bus to shanghai directly. The nice shopping mall just next door. The staff were very professional and lovely.
Cons: It was Nov 2012, my first time been that hotel. The lasttime I checked in was Nov 2015. This time the whole facility became a little , how to say, lots of broken wallpaper, the watermark on the carpet, everything looked quite old??? Time flies, things changed.
9,6 Excellent
Pros: Great location. Very easy to get around the city.
Cons:
7,9 Good
Pros: Convenient location, good sleep, decent breakfast options, amenable staff, quick elevators.
Cons: Inconvenient internet log-in protocol, weak internet connection, limited number of staff with English ability.
7,9 Good
Pros: Stafe was very excellent and cooperative . I no have any problem there
Cons: Parking of car not enough
With a stay at Hangzhou Tower Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free valet parking is available onsite.
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
Overall 9,0 Excellent
Based on 3 098 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: The breakfast and the team
Excellent
9,2
Pros: We like the location and facilities of the hotel. You can view the west lake light show from the hotel roof deck. It is located on west lake but so close to all the shopping and restaurant. Room is new and clean. Although the breakfast is pricey $40 per person but it is one of the best I ever had during our two weeks tour of China. I'd stay here again.
Excellent
10,0
Pros: closed to the lake
Excellent
9,6
Pros: everything
Excellent
8,8
Pros: Great location beside the west lake.
Good
7,5
Excellent
10,0
Pros: Wverything
Okay
5,4
Pros: The staff had lack of English. I booked the room for 3 Adults and was given a room with one king bed. When an extra bed was placed, there was barely any room to move. We had to leave early and was told that lunch will be packed. We received 1 roll, 1 croissant and 1 mandarin each.
Excellent
9,6
Pros: The room service and breakfast buffet were excellent. The staff were friendly and the location was beautiful.
Details
Reviews
Overall 9,0 Excellent
Based on 3 098 reviews
Location
9,7
Bar
8,2
Pool
7,8
Service
7,6
Breakfast
7,2
Room
6,7
Amenities
4,9
Comfort
4,4
Value
4,2
Location
9,5
Pool
7,9
Breakfast
7,2
Service
7,0
Room
6,6
Amenities
4,7
Value
4,4
Comfort
4,1
Location
9,8
Breakfast
7,7
Service
7,3
Room
6,7
Amenities
5,1
Value
4,3
Comfort
4,2
Location
9,7
Food
8,2
Service
8,0
Breakfast
7,5
Room
6,3
Amenities
5,0
Comfort
4,2
Value
3,9
Location
9,6
Service
7,9
Breakfast
6,7
Room
5,4
Amenities
5,2
Value
4,4
Comfort
4,2
10,0 Excellent
Pros: The breakfast and the team
Cons: Hotel entrance as in car drive in area. Have to walk a big round
9,2 Excellent
Pros: We like the location and facilities of the hotel. You can view the west lake light show from the hotel roof deck. It is located on west lake but so close to all the shopping and restaurant. Room is new and clean. Although the breakfast is pricey $40 per person but it is one of the best I ever had during our two weeks tour of China. I'd stay here again.
Cons: Price but it is worth for the extra $ for it's location.
10,0 Excellent
Pros: closed to the lake
Cons: improved in serving of halal food
9,6 Excellent
Pros: everything
Cons: Need more option at breakfast
8,8 Excellent
Pros: Great location beside the west lake.
Cons: The face and hand washing place is so tiny that most of the time water comes out from there.
7,5 Good
Pros:
Cons: Three people for twinroom?
10,0 Excellent
Pros: Wverything
Cons: Nothing
5,4 Okay
Pros: The staff had lack of English. I booked the room for 3 Adults and was given a room with one king bed. When an extra bed was placed, there was barely any room to move. We had to leave early and was told that lunch will be packed. We received 1 roll, 1 croissant and 1 mandarin each.
Cons:
9,6 Excellent
Pros: The room service and breakfast buffet were excellent. The staff were friendly and the location was beautiful.
Cons: It’s pricy, but worth it.
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
With a stay at The East Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 9,0 Excellent
Based on 784 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9,6
Pros: Location and room design
Excellent
9,6
Pros: The room is big and clean ,the people were very friendly
Excellent
9,6
Pros: Extremely helpful staff especially Gordon and Tammy. Amazing service! Great for those who don’t speak local language as the staff was very helpful and fluent in English.
Excellent
8,3
Pros: We loved the comfy beds and the beautiful bathroom!
Excellent
9,6
Pros: Staffs are very nice and helpful
Excellent
10,0
Pros: Great location, excellent and very friendly staff., fantastic breakfast. Highly recommended.
Excellent
10,0
Pros: We had a great time there thanks to the staff and the manager Christ. The birthday surprise was successful and very decorative. We loved it.
Excellent
8,8
Pros: Very clean spacious luxurious
Excellent
9,2
Pros: Great
Details
Reviews
Overall 9,0 Excellent
Based on 784 reviews
Value
9,7
Vibe
9,3
Service
8,9
Amenities
8,6
Breakfast
8,4
Cleanliness
8,3
Comfort
8,3
Room
8,3
WiFi
7,1
Location
7,0
Wellness
2,5
Vibe
9,2
Service
9,1
Breakfast
8,6
Comfort
8,2
Room
8,0
Food
6,7
Location
6,4
Service
9,2
Comfort
8,6
Breakfast
8,5
Room
7,9
Location
7,5
Service
9,1
Room
8,3
9,6 Excellent
Pros: Location and room design
Cons: Not enough local food
9,6 Excellent
Pros: The room is big and clean ,the people were very friendly
Cons:
9,6 Excellent
Pros: Extremely helpful staff especially Gordon and Tammy. Amazing service! Great for those who don’t speak local language as the staff was very helpful and fluent in English.
Cons: Location isn’t perfect but still close to touristy area by 5-10 mins taxi ride. I would stay there again.
8,3 Excellent
Pros: We loved the comfy beds and the beautiful bathroom!
Cons: The lady on reception was quite abrupt, unclear and short tempered. The man serving in the restaurant on the evening that we ate was unable to understand our requests easily and did very little to try and be helpful.
9,6 Excellent
Pros: Staffs are very nice and helpful
Cons:
10,0 Excellent
Pros: Great location, excellent and very friendly staff., fantastic breakfast. Highly recommended.
Cons:
10,0 Excellent
Pros: We had a great time there thanks to the staff and the manager Christ. The birthday surprise was successful and very decorative. We loved it.
Cons:
8,8 Excellent
Pros: Very clean spacious luxurious
Cons: Not near any public transport
9,2 Excellent
Pros: Great
Cons:
With a stay at The East Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Zhejiang International Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8,9 Excellent
Based on 1 309 reviews
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- Families
- Couples
- Solo
Details
Reviews
Overall 8,9 Excellent
Based on 1 309 reviews
Location
9,2
Service
7,6
Breakfast
7,1
Room
6,1
Vibe
5,4
WiFi
5,3
Comfort
4,1
Location
9,3
Cleanliness
9,0
Value
8,8
Service
7,7
Breakfast
6,9
Room
6,4
Vibe
5,0
Amenities
4,8
Comfort
4,3
Location
9,0
Service
7,5
Breakfast
7,2
Room
4,9
Vibe
4,8
Comfort
3,9
Pool
2,4
Location
9,3
Cleanliness
8,9
Service
7,7
Breakfast
7,0
Room
5,5
Vibe
5,0
Location
9,2
Service
7,4
Amenities
5,3
Vibe
4,4
With a stay at Zhejiang International Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel's guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin.
Overall 8,9 Excellent
Based on 1 012 reviews
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- Business
- Families
- Couples
- Solo
Good
7,1
Pros: It is a nice hotel for short weekend break The lounge was clean and comfortable but the food is average
Excellent
10,0
Pros: Good and friendly and helpfull staff , good breakfast , good internet, room cleaniness . . . acceptable. Pretty Good swimming pool and GYM Take away coffee is available at breakfast.
Excellent
10,0
Pros: Check in doc was prepared in advance. Very friendly service.
Excellent
9,6
Pros: Location
Excellent
9,6
Pros: Great Hotel for a stay in Hangzhou. The facilities are very clean, gym is great and the standard rooms have a good size. Nice breakfast and in total very good and helpful staff. The location is also good, not directly in the center but just a 10-15 minutes bike ride to the West Lake for example.
Excellent
9,6
Pros: 1KM walking distance to subway station. Near to Wulin square. Very good noodles in Breakfast. Hotel room is okay.
Excellent
9,6
Pros: The best shower in China. Very comfortable bed. Good a/c. Nice fitness center. Walk to West Lake.
Good
7,1
Excellent
8,3
Pros: The breakfast was awesome! The location is very good as well. Walking distance to the west lake and a good location for the use of the Hangzhou Dong Train station. There are quite a few restaurants around the area. The Wulin Restaurant for us is a bit overrated. The food is so so and is not justified by the long lines /wait. The staff is helpful.
Good
7,1
Pros: Good enough
Excellent
9,6
Pros: Friendly prompt service.
Details
Reviews
Overall 8,9 Excellent
Based on 1 012 reviews
Cleanliness
9,5
Pool
9,3
Wellness
9,2
Location
9,2
Service
8,8
WiFi
8,3
Breakfast
8,0
Room
7,6
Cleanliness
9,5
Location
9,3
Service
8,9
Breakfast
7,9
Value
7,6
Room
7,3
Amenities
6,9
Cleanliness
9,6
Pool
9,4
Location
9,3
Service
8,7
Breakfast
8,1
Room
6,9
Location
9,3
Service
8,7
Breakfast
7,5
Room
6,9
Service
8,7
7,1 Good
Pros: It is a nice hotel for short weekend break The lounge was clean and comfortable but the food is average
Cons: The executive lounge did not have Coke Cola products
10,0 Excellent
Pros: Good and friendly and helpfull staff , good breakfast , good internet, room cleaniness . . . acceptable. Pretty Good swimming pool and GYM Take away coffee is available at breakfast.
Cons: No coffee machine in the room. In next door "rich people area" - JW Marriot Hotel one cup of ( B A D ) coffee TO GO costs RMB 68 ( around US$ 10 ) while in Starbucks, the same size or bigger cup of Starbucks coffee is less than half the price . . . So if you have visitors or want a after lunch coffee, get your take away coffee cup at breakfast or go to Starbucks nearby . . .
10,0 Excellent
Pros: Check in doc was prepared in advance. Very friendly service.
Cons: Decoration is bit aging and might renew.
9,6 Excellent
Pros: Location
Cons: Room cleaning
9,6 Excellent
Pros: Great Hotel for a stay in Hangzhou. The facilities are very clean, gym is great and the standard rooms have a good size. Nice breakfast and in total very good and helpful staff. The location is also good, not directly in the center but just a 10-15 minutes bike ride to the West Lake for example.
Cons: -
9,6 Excellent
Pros: 1KM walking distance to subway station. Near to Wulin square. Very good noodles in Breakfast. Hotel room is okay.
Cons: N/A
9,6 Excellent
Pros: The best shower in China. Very comfortable bed. Good a/c. Nice fitness center. Walk to West Lake.
Cons:
7,1 Good
Pros:
Cons: you should teach the staff an common language that is english
8,3 Excellent
Pros: The breakfast was awesome! The location is very good as well. Walking distance to the west lake and a good location for the use of the Hangzhou Dong Train station. There are quite a few restaurants around the area. The Wulin Restaurant for us is a bit overrated. The food is so so and is not justified by the long lines /wait. The staff is helpful.
Cons: Overall, our stay was good. If you are staying as a group, the bathroom does not give you a good privacy. We oftentimes turn off the lights while we are bathing because the curtain is kinda see through. The internet as well is very slow. I hope they can improve that. View-wise, not much of a good view.
7,1 Good
Pros: Good enough
Cons: Was just good enough
9,6 Excellent
Pros: Friendly prompt service.
Cons:
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel's guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin.
With a stay at Grand Metropark Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.
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Overall 8,8 Excellent
Based on 2 297 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Okay
5,0
Pros: The staff were nice
Excellent
9,6
Pros: Good location, helpful staff, Europinian restaurant on the first floor.
Okay
5,0
Pros: Access: TAXI fee from the international airport 125 RMB. Subway station 10 minutes by walk. Shopping: Convenient! Brand shops are near. Brand new area "WAKE TOWN" is close. Sightseeing: Ten minutes walk to West Lake Meals: There are many restaurants nearby.
Excellent
8,8
Pros: Location and room (free upgrade to upper floor with bigger size room)
Excellent
8,3
Pros: Close to the West Lake - just walk to there
Excellent
10,0
Pros: Location ... cleanliness
Excellent
8,8
Pros: Clean, location was great and the food was good. I also liked the gym.
Good
7,5
Pros: Larger space
Okay
5,4
Pros: The location is around the core of the city which is why I chose it for my traveling needs. The staff are really friendly and took extra time to help when my room key card failed and it turns out the issue was the key reader on my door.
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Details
Reviews
Overall 8,8 Excellent
Based on 2 297 reviews
Location
9,4
Service
8,4
Food
8,2
Breakfast
7,8
Room
6,3
Vibe
4,8
WiFi
4,4
Amenities
4,0
Comfort
3,3
Location
9,0
Service
8,9
Breakfast
7,7
Room
6,4
Vibe
4,3
Amenities
4,0
Comfort
3,4
Location
9,7
Service
8,6
Breakfast
7,9
Room
6,4
Vibe
5,2
Amenities
3,9
Comfort
3,1
Location
9,5
Service
8,7
Breakfast
7,6
Room
5,4
Vibe
4,5
Amenities
4,1
Comfort
2,9
Location
9,6
Service
8,6
Room
5,8
Vibe
4,4
Comfort
3,5
5,0 Okay
Pros: The staff were nice
Cons: Honestly the images online make it seem much more extravagant than it really is. Once you arrive you can tell it's an aging facility. On my recent stay, my room was musty and smelled like smoke, the hallway clearly smelled like cigarettes even though it's clearly marked no smoking. Then I noticed what looks strangley like pubic hair in my bathtub before I had even used it, it was short and semi curly and obviously not head hair. The towels felt very worn, flat and smelled.
9,6 Excellent
Pros: Good location, helpful staff, Europinian restaurant on the first floor.
Cons:
5,0 Okay
Pros: Access: TAXI fee from the international airport 125 RMB. Subway station 10 minutes by walk. Shopping: Convenient! Brand shops are near. Brand new area "WAKE TOWN" is close. Sightseeing: Ten minutes walk to West Lake Meals: There are many restaurants nearby.
Cons: Staff: They were speak English. Polite but not friendly. I felt like a business. Breakfast: N/A, because of expensive. Room: Everything was old. But not dirty. Others: There was no refrigerator Room lights are dark WIFI was slow and Connection of WIFI was troublesome. Comment: About ten years ago, I stayed many times ast this hotel because it was a hotel designated by the company. , I felt good at the time, I do not feel good now. The facilities have become old. Hotels in the surrounding area were clean after trying to renew, but this hotel is as it was in the past. I do not think that I will use it anymore.
8,8 Excellent
Pros: Location and room (free upgrade to upper floor with bigger size room)
Cons:
8,3 Excellent
Pros: Close to the West Lake - just walk to there
Cons:
10,0 Excellent
Pros: Location ... cleanliness
Cons:
8,8 Excellent
Pros: Clean, location was great and the food was good. I also liked the gym.
Cons: A bit of unpleasant smell in the corridors but it could have been from dampness. King room was great but the bathroom was too small. Toilet area tiny and attached to the shower which makes the whole area very small.
7,5 Good
Pros: Larger space
Cons: It is ok
5,4 Okay
Pros: The location is around the core of the city which is why I chose it for my traveling needs. The staff are really friendly and took extra time to help when my room key card failed and it turns out the issue was the key reader on my door.
Cons: The hotel looks more modern in the pictures, not so much in real life. The room floors smell and my room smelled like stale cigarette smoke.
With a stay at Grand Metropark Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.
Located in Hangzhou, Hangzhou Hua Chen International is on the riverwalk, a 5-minute walk from West Lake and 10 minutes by foot from Wushan Night Market. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has facilities measuring 11 square feet (0 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,6 Excellent
Based on 5 336 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
7,9
Pros: Nice and helpful staffs from receptionists to bellboy to room cleaners. Love the buffet breakfast area and food selection. Lovely room . The lobby is very busy. I quite like the vibe of this hotel.
Excellent
8,3
Pros: Excellent location-walking distance to subway (Longxiangxiao-red line) and West Lake. Very good quality-price ratio. Helpful staff-ok English. Clean enough 4* hotel. Very good view from the hotel restaurant (although this is not a Western-type restaurant).
Excellent
9,2
Pros: The airport bus leaves you really near from the hotel, which was a nice suprise for us! Ypu are next to the lake and the main attractions of the city and the room is big and really comfortable. The staff of the hotel is nice and is really really clean.
Excellent
8,3
Pros: The breakfast was great. The massage chair was available in the room for relaxation.
Good
7,5
Pros: Warmth
Good
7,1
Pros: - clean - very cozy sheets & towels
Excellent
10,0
Pros: Great Location for sure and fine rooms and Staff. The Restaurant team didn't have a clue and the prices were crazy high. But I loved this classic Hotel for sure!
Excellent
9,6
Pros: Great location, friendly staff and clean room.
Good
7,9
Pros: Good location near shops and food mall. Close to West Lake.
Excellent
9,2
Pros: Public transport and shopping were just outside the hotel. The lake and pagodas were just a short bus ride away.
Details
Reviews
Overall 8,6 Excellent
Based on 5 336 reviews
Location
9,7
Breakfast
8,8
Service
8,5
Food
8,5
Cleanliness
7,9
Room
7,4
Comfort
4,9
WiFi
4,7
Location
9,6
Breakfast
9,0
Food
8,6
Service
8,3
Room
7,3
Comfort
4,4
WiFi
2,3
Location
9,8
Food
8,9
Service
8,9
Breakfast
8,7
Room
8,3
Location
9,4
Breakfast
9,2
Food
8,8
Service
8,4
Room
7,6
Vibe
4,9
Comfort
4,8
Location
10,0
Breakfast
9,0
Service
8,8
Room
7,4
7,9 Good
Pros: Nice and helpful staffs from receptionists to bellboy to room cleaners. Love the buffet breakfast area and food selection. Lovely room . The lobby is very busy. I quite like the vibe of this hotel.
Cons: The location is good but the lobby has 2 entrance which makes it abit confusing for cab or Didi drivers to pick us up.
8,3 Excellent
Pros: Excellent location-walking distance to subway (Longxiangxiao-red line) and West Lake. Very good quality-price ratio. Helpful staff-ok English. Clean enough 4* hotel. Very good view from the hotel restaurant (although this is not a Western-type restaurant).
Cons: Very bad WiFi signal. You have to pay up front an amount bigger than your reservation (and neither the hotel, nor booking has informed you about this earlier).
9,2 Excellent
Pros: The airport bus leaves you really near from the hotel, which was a nice suprise for us! Ypu are next to the lake and the main attractions of the city and the room is big and really comfortable. The staff of the hotel is nice and is really really clean.
Cons: Nothing, also check in and check ou were really fast
8,3 Excellent
Pros: The breakfast was great. The massage chair was available in the room for relaxation.
Cons: Room Air conditions didn't work properly.
7,5 Good
Pros: Warmth
Cons: Break fast selection
7,1 Good
Pros: - clean - very cozy sheets & towels
Cons: - payment process & deposit: we had to pay one night in advance (which would be ok), but when we arrived we had to pay the total amount of our stay plus another deposit. By the end we payed double the the price when we checked in. To pay back the deposit it took them more than a week (after check out)! - very bad smell (smoking is allowed almost everywhere)
10,0 Excellent
Pros: Great Location for sure and fine rooms and Staff. The Restaurant team didn't have a clue and the prices were crazy high. But I loved this classic Hotel for sure!
Cons:
9,6 Excellent
Pros: Great location, friendly staff and clean room.
Cons: Although the signs said no smoking, a lot of guests disregarded that in the public shared areas.
7,9 Good
Pros: Good location near shops and food mall. Close to West Lake.
Cons: Nothing
9,2 Excellent
Pros: Public transport and shopping were just outside the hotel. The lake and pagodas were just a short bus ride away.
Cons:
Located in Hangzhou, Hangzhou Hua Chen International is on the riverwalk, a 5-minute walk from West Lake and 10 minutes by foot from Wushan Night Market. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has facilities measuring 11 square feet (0 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Location The hotel is situated on the north-eastern shore of the famous West Lake and on the fringe of the city's commercial centre, an area that offers wonderful sightseeing, shopping and a wide variety of restaurants and bars. Facilities 241 rooms are located on 8 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a safe, a currency exchange service, a newspaper stand, a conference room and a business centre. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Bicycle storage is available to guests. There is a bike hire service as well. Rooms Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Sports/Entertainment The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Leisure options at the hotel include a gym and a spa. For a fee, guests can also enjoy cycling/mountain biking, a sauna, a steam bath and massage treatments. Entertainment options and leisure facilities include live music and a nightclub. Meals Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Payment The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Overall 8,5 Excellent
Based on 1 098 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
8,3
Pros: Location and hotel is excellent
Good
7,1
Pros: The only thing I like is the location - walkable distance to West Lake, and proximate to commercial centres like Kerry Centre and many restaurants nearby. It’s a good location if your primary intention is to explore West Lake.
Good
7,5
Pros: Great location
Good
7,5
Pros: location is good ,breakfast is okay but need some more variety of foods and fruits
Good
7,1
Pros: Bed comfy
Excellent
8,8
Pros: Location
Excellent
9,6
Pros: its close to the west lake. great location. kind and english speaking staffs. i'd say it was good overall, compared to the price. breakfast was way better than i had expected.
Excellent
10,0
Pros: Really good hotel close to the beautiful West Lake but also shopping streets, malls, the metro system. Very clean rooms and great staff. Nice breakfast. Walking distance to many restaurants, convenience stores etc.
Okay
4,6
Pros: Other than than the location nothing is worthwhile mentioning
Good
7,9
Pros: The breakfest was good and the location outstanding
Details
Reviews
Overall 8,5 Excellent
Based on 1 098 reviews
Location
9,6
Breakfast
8,9
Food
8,8
Service
8,1
Room
5,4
WiFi
4,5
Comfort
4,1
Vibe
4,1
Amenities
3,3
Location
9,5
Breakfast
8,7
Food
8,5
Service
7,6
Value
6,4
Room
4,5
Comfort
3,7
Vibe
3,5
Amenities
3,1
Location
9,8
Breakfast
9,0
Food
8,8
Service
8,6
Room
5,3
Comfort
4,2
Vibe
3,7
Amenities
3,1
Location
9,6
Breakfast
8,7
Service
8,0
Room
4,6
Vibe
3,8
Amenities
3,2
Location
9,7
Service
8,3
Cleanliness
8,1
Room
4,7
Vibe
3,5
Amenities
3,3
8,3 Excellent
Pros: Location and hotel is excellent
Cons: Parts of the breakfast which should be hot was cold
7,1 Good
Pros: The only thing I like is the location - walkable distance to West Lake, and proximate to commercial centres like Kerry Centre and many restaurants nearby. It’s a good location if your primary intention is to explore West Lake.
Cons: I stayed on the fifth floor, the floor has a weird moldy smell. My room has a weird smell too, it’s that kind of smell you find in an older building with bad ventilation and old uncleaned carpet. The ceiling of the bathroom has a large patch of mold growing, and the bath tub is not clean. I supposed this hotel is quite an old building and will need refurbishing. It’s a pity as the entrance and reception of the hotel seems quite nice but the condition in the room is not as good. The room lacks cleanliness.
7,5 Good
Pros: Great location
Cons: Hard bed
7,5 Good
Pros: location is good ,breakfast is okay but need some more variety of foods and fruits
Cons: internet connection not so good
7,1 Good
Pros: Bed comfy
Cons: Interior is old
8,8 Excellent
Pros: Location
Cons: Nothing
9,6 Excellent
Pros: its close to the west lake. great location. kind and english speaking staffs. i'd say it was good overall, compared to the price. breakfast was way better than i had expected.
Cons: the swimming pool was cold as hell and the lockers don't work so well
10,0 Excellent
Pros: Really good hotel close to the beautiful West Lake but also shopping streets, malls, the metro system. Very clean rooms and great staff. Nice breakfast. Walking distance to many restaurants, convenience stores etc.
Cons:
4,6 Okay
Pros: Other than than the location nothing is worthwhile mentioning
Cons: The hotel is quite old with poor maintenance ( i think ) . The rooms are outdated with the wall papers coming out. it was poorly lit also. The carpets were old and worn out. The room had the dampness smell. Overall, it was poor and i will not recommend this to anyone.
7,9 Good
Pros: The breakfest was good and the location outstanding
Cons: Whenever you wanted to go swim in the pool, there are 2 lifeguards (completely unnecessary in my opinion) just sitting there and watching your every move which does not give you a relaxed feeling. Also the temperature of the pool was way too low.
Location The hotel is situated on the north-eastern shore of the famous West Lake and on the fringe of the city's commercial centre, an area that offers wonderful sightseeing, shopping and a wide variety of restaurants and bars. Facilities 241 rooms are located on 8 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a cloakroom, a safe, a currency exchange service, a newspaper stand, a conference room and a business centre. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Bicycle storage is available to guests. There is a bike hire service as well. Rooms Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Sports/Entertainment The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Leisure options at the hotel include a gym and a spa. For a fee, guests can also enjoy cycling/mountain biking, a sauna, a steam bath and massage treatments. Entertainment options and leisure facilities include live music and a nightclub. Meals Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Payment The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
With a stay at Hangzhou Milan Garden Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
Overall 8,3 Excellent
Based on 1 677 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
7,9
Pros: Great location. The beds were comfortable and the room had everything we needed for the time we stayed.
Mediocre
3,3
Pros: Nothing
Good
7,5
Pros: Very close (30m) from subway (Fengqi Rd station). Excellent comfort and cleanliness.
Okay
5,0
Pros: Convenient located easy too get to and easy access to shops etc
Mediocre
2,9
Good
7,9
Pros: Location, staff were friendly and very helpful.
Good
7,9
Pros: Location! It’s literally next to fengqi station! The free breakfast buffet is delicious & has a variety of choices.
Details
Reviews
Overall 8,3 Excellent
Based on 1 677 reviews
Location
9,5
WiFi
7,5
Breakfast
6,9
Service
6,3
Food
5,7
Cleanliness
5,4
Room
4,5
Amenities
3,8
Comfort
2,2
Location
9,7
Breakfast
7,0
Service
6,4
Food
5,8
Vibe
5,5
Cleanliness
4,8
Room
3,9
Amenities
3,6
Comfort
1,9
Location
9,4
Breakfast
6,9
Service
6,0
Food
5,8
Cleanliness
5,5
Amenities
4,2
Room
3,9
Comfort
2,0
Location
9,7
Breakfast
6,7
Service
6,5
Cleanliness
5,5
Food
5,5
Vibe
5,4
Room
4,4
Amenities
3,8
Comfort
2,4
Location
9,4
Breakfast
6,9
Service
6,5
Cleanliness
5,5
Room
4,2
Comfort
2,5
7,9 Good
Pros: Great location. The beds were comfortable and the room had everything we needed for the time we stayed.
Cons: Good idea to have a translation app as no one speaks English which should be expected.
3,3 Mediocre
Pros: Nothing
Cons: All
7,5 Good
Pros: Very close (30m) from subway (Fengqi Rd station). Excellent comfort and cleanliness.
Cons: The staff didn't know English at all and were not eager to help us. I should have received a letter on the hotel's address (containing some train tickets) two days prior to my arrival and the staff refused to receive the letter on the grounds that I hadn't checked-in yet. After my check-in and the subsequent re-sending of the letter from the source, they didn't announce me when finally receiving it. Only after I asked them a few times and asked them to search for it, they finally acknowledged that they indeed had it in their possession. In conclusion, the staff was not professional at all. One member of the staff always burst into laughter when trying to communicate with them, instead of trying to help breach the language barrier.
5,0 Okay
Pros: Convenient located easy too get to and easy access to shops etc
Cons: Staff at check in not friendly and or helpful. Breakfast was very poor. What was to be warm was cold and if you are a late riser and arrive half an hour before breakfast is over you are out of luck.
2,9 Mediocre
Pros:
Cons: Only private area for bathroom was a toilet closet. All else was there in the open for everyone in your room to see. Might as well put the shower stall out in the hallway. Carpet smelt like dirty socks.
7,9 Good
Pros: Location, staff were friendly and very helpful.
Cons:
7,9 Good
Pros: Location! It’s literally next to fengqi station! The free breakfast buffet is delicious & has a variety of choices.
Cons: Small bathroom & no hook to hang towels....
With a stay at Hangzhou Milan Garden Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.
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