Hangzhou resorts

Pros: From the moment we stepped into the hotel, our stay was nothing short of exceptional. The hotel is clean and very well kept, with good amenities. Reception and restaurant staff speak very good English. The rooms are spacious and modern, and the WiFi excellent. Breakfast and dinner were excellent, with both Chinese and Western options. We would not hesitate to return on our next visit to Hangzhou.

Cons: Nothing

Pros: This resort is more than amazing! Everything was beyond my expectations. We had a perfect stay from the very beginning till the end. The staff is exceptionally customer friendly, this stay was a birthay gift for my boyfriend and we found a great surprise (bottle of bubbles and creative towel decoration on our bed) in our beautiful, spacious and clean hotelroom, later they even brought us a birthday cake. In the restaurant ,where they both offer Chinese and Western dishes, they gave us a free dessert, because the dessert I wanted wasn't available anymore. If you want to escape from the city, go to the Millenium resort, which is surrounded by nature's beauty, you can enjoy the mountain view from your balcony (ask for it when you reserve a room), but if you'd like to be more active you could also go for a beautiful hike to the tea fields or swim in their swimming pool . Absolute recommendation! We were sad to leave and hope to come back soon again, then we will definitely stay longer in this oh so nice smelling resort.

Cons: Only the minigolf was not so impressive, all the courses seemed the same and the music room wasn't open, but I still think this resort is worth a 10!!

Pros: Breakfast buffet was very good.

Cons: Breakfast buffet was not available everyday.

Pros: Friendly staff and helpful and speaking good English. Perfect stay for a family weekends trip when you go there to walk and see tea fields

Pros: We enjoyed a relaxing and comfortable break.

Cons: I wish the spa had been open.

Pros: The room

Cons: They sent me emails requesting a medical tests the day before check in, which of course, I didn't have, and nearly caused me to cancel the booking. Then they told me to ignore such message. I requested to have a pet friendly room, which they claimed to have sold out, but to my surprise the hotel was practically empty during our stay. In general, it wasn't an experience that would match the cost of the nightly rate...i was a bit disappointed.

Pros: The hotel and staff were amazing. Sent them a message before going to Hangzhou asking for a room with a nice view because it was a very special trip for my girlfriend and I, and the hotel not only fulfilled my request but prepared some very special surprises in the room for us. Really happy to have chosen Millenium Resort!

Pros: I am touched by the stuff serves .sincere , kind . Friendly .only one night but the view and the serves are really nice . Special after I forgot the earring of mine. They called me to get it back . Quilt and nice environment . It’s really amazing hotel. Great for the people who loves the view etc

Cons: So far everything so good

Pros: We like the , Atmosphere nd architecture of the resort. The facilities, food and the services provided by the hotel staffs, who were very warm, friendly, helpful .

Cons: Nothing

Pros: Property was very well maintained given that it was more than 10 years old. Our last two visits were around 10 and 12 years ago, so we were expecting the place to be a bit run-down. Surprisingly, it was pretty well-maintained and the quality of the food, especially at the Chinese restaurant had improved. It was also good to see that the hotel is now offering more activities (like nature walks and bamboo shoot picking). We had proposed that they conduct more activities around 10 years ago, so we were happy to see them doing it this time. It was also kind of the hotel to give us an upgrade for two of the rooms. We were traveling in a group of 6 and had booked 3 rooms.

Cons: The tea picking activity was a utter rip-off. Before we signed up, we were told we would be taken to tea-picking on their plantation by someone experienced and taught how to dry the tea leaves after that etc. At RMB350 per person for a 1-hour program, we were expecting to at least learn a few things about Longjing tea and the picking and the processing of the tea. However, they just sent one of their SECURITY GUARDS (dressed in his security guard uniform!!) to bring us to the plantation to pick the tea and that was it! All the guard explained was that we needed to pick the ones with two leaves and one shoot. Nothing else was taught. When we brought the tea-pickings back to the hotel, we were just told to leave it with the guy who was drying the leaves at the machine. He said he was busy and asked us to come back later to get the dried leaves. There was no explanation whatsoever about the drying of the tea leaves. Given that we were inexperienced tea pickers, the amount of tea we were able to pick in that short span of time was obviously very little. We would have been able to purchase a much bigger, better quality and better packaged pack of tea leaves from their gift shop for just RMB190 per pack. We felt very cheated and this episode left a sour taste in an otherwise very pleasant stay. It would be better for the hotel to scrap this activity entirely if they cannot offer a decent service. This is totally unacceptable, disrespectful to guests and not in line with the image of Fuchun Resort.