Hangzhou hotels

Hangzhou hotels

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Hangzhou, Zhejiang, China
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Low season October
High season September
  Average price (weeknight): R1 899
  Average price (weekend night): R4 025

cheapest month to stay

47%

expected price decrease

most expensive time to stay

20%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

Where to stay in Hangzhou?

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Best Hangzhou hotels

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Fuyang International Trade Center Hotel - Hangzhou - Building
1
9,8 Excellent (1 301 reviews)
R1 426+
Overview Reviews
A stay at Fuyang International Trade Center Hotel places you in the heart of Hangzhou, and within a 15-minute drive of Hangzhou Safari Park. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Hangzhou? This hotel has facilities measuring 13073 square feet (1215 square meters), including a conference center. Free self parking is available onsite.
4,6 Okay
Cons: We stayed in a suite on 23/F, the 2 control panels for air conditioning were totally a "joke". The hotel wanted to cut cost, they never turned on the compressor, the whole suite was so hot even at night. The worst thing was their staff pretended to be in good service and kept on telling the customers that they would report to the engineering department to switch on the system. But; of course, nothing happened and the suite was still so hot after quite a number of phone calls and actual site visits. When we called to the Front Desk to complain about the long time poor ventilation, they admitted that hotel didn't turn on the air conditioning system. It is absolutely ridiculous for a hotel which charge for such a high rate but not providing basic living environment to customers.
9,2 Excellent
Pros: Staff very friendly, and welcoming. Room kept in clean and tidy daily. Every evening treat left in room
Wuyang Hotel Hangzhou - Hangzhou - Building
2
9,7 Excellent (2 481 reviews)
R1 033+
Overview
With a stay at Wuyang Hotel Hangzhou in Hangzhou (Downtown Hangzhou), you'll be within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Grand Parkray Hangzhou - Hangzhou - Building
3
9,7 Excellent (2 372 reviews)
R1 703+
Overview Reviews
Visitors to Hangzhou will find that the Grand Parkray Hangzhou is a fantastic accommodation choice. For those who require internet access, the property features Free in-room Wi-Fi. The hotel is conveniently located just 11km from Hangzhou Railway Station and 19km from Xiaoshan International Airport. Transportation around the city is also convenient, with Jianshesan Road Metro Station within walking distance. After a long day of sightseeing, guests can retire to the comfort of the hotel. For guests' convenience, airport pickup can be arranged. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
8,3 Excellent
Pros: Clean
Cons: Stayed in non-smoking room but still can smell the smoke
9,6 Excellent
Pros: This Hotel went far, far past my expectations. It is an absolutely beautiful Hotel and it was lacking for nothing. I would definitely stay at this Hotel again and you couldn't ask for a better value.
Cons: I wish a few more people would speak English but that is pretty much consistent through-out China unless your in Hong Kong. That is the only thing I didn't like but that has nothing to do with the Hotel.
9,2 Excellent
Pros: Everything was great, as usual
Cons: Nothing
9,2 Excellent
Pros: Great hotel
Cons: It is a little problematic to order room service because of the language barrier
7,5 Good
Pros: Comfortable beds and room , good breakfast choices, close to subway, staff tried hard but language barrier still there.
Cons: No lunch menu and restaurant a bit expensive
9,2 Excellent
Pros: The breakfast service was of high quality. The staff were very responsive and professional.
9,6 Excellent
Pros: Clean surroundings and helpful staff. Very professional
Cons: Loved everything except for the weather which was too hot
10,0 Excellent
Pros: Good hotel. I'll be back.
Cons: Your english should be, or let's say, must get better. But not a big problem.
10,0 Excellent
Pros: new hotel . they try hard . reasonably english spoken.
Narada Resort & Spa Liangzhu - Hangzhou - Building
4
9,7 Excellent (2 352 reviews)
R1 747+
Overview
With a stay at NARADA Resort & Spa Liangzhu in Hangzhou (Yuhang District), you'll be 16.3 mi (26.2 km) from West Lake and 18 mi (28.9 km) from Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
Overview Reviews
With a stay at Hangzhou Guanghua Hotel Xiaoshan Airport in Hangzhou (Xiaoshan), you'll be 13.1 mi (21.2 km) from MIXC Mall and 15.3 mi (24.7 km) from Hangzhou Grand Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A shuttle from the airport to the hotel is complimentary (available 24 hours).
9,6 Excellent
Pros: i loved this hotel even though none of the staff spoke English, the room was massive and well equipped and the staff went out of their way to help
Cons: no staff spoke english but used translator app on phones to try to communicate with you
7,1 Good
Cons: Staff cannot speak any English. Poor breakfast but ok. I chose this hotel because I had a flight in the early morning and would like to avoid traffic jam. There are bus service to airport. So it is convenient if you’ll be im same situation. Room was ok but don’t expect to be rest in a high class hotel ‘cause it isn’t.
9,2 Excellent
Pros: The staff couldn't speak English, but were very friendly. The bed was very comfortable and the room was clean. There is also free airport shuttle
Cons: The carpet looked dirty because of the black stain
9,6 Excellent
Pros: The hotel lobby was warm and welcoming, with some elegant touches. The staff were ready to help us as best as they could with their limited English and even spoke to our taxi driver several times over the phone trying to direct us there. The room was a pleasant surprise, very big, clean, the softest bed, bathroom clean and all in order. Location tops,very close to airport.
Cons: It was a hassle to find the place, even for the taxi driver.
6,3 Good
Pros: Hotel is close to airport, price is fair
Cons: Foreign credit card (MasterCard) was not working, even after trying several different cards. Asked hotel staff to call a taxi to the city center but they called taxi without license to operate, and I had to pay 40% more than the price I paid on the way back to hotel with a legal taxi.
4,2 Okay
Pros: Free transport back to airport.
Cons: The hotel did not get my booking from Booking.com and did not respect booking confirmation which I got by email 2 days before stay. The Booking hotline agent apologizes for the inconvenience and suggests pay front desc price for the room (double price). After 30 min discusion (fight), I got the room which I booked in price which I booked. Hotel is next to airport runway. All night can hear airplanes, take off or landing
Liuying Hotel - Hangzhou - Bedroom
6
9,7 Excellent (912 reviews)
R3 552+
Overview Reviews
With a stay at Liuying Hotel, you'll be centrally located in Hangzhou, steps from West Lake and within a 5-minute drive of Broken Bridge. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Free self parking is available onsite.
9,2 Excellent
Pros: The location of the hotel on the shore of the lake is amazing and small pagodas and ponds at the hotel allow for very atmospheric moments. The pool is very nice as well as the restaurant no need to search further for good food!Beds are comfortable on european standards (i.e. Not chinese hard).
Cons: Staff didn’t speak nor understand any english at all. Come with a translator (e.g baidu translate)
7,1 Good
Pros: The view
Cons: Didn't have much time to enjoy the facility.
The Dragon Hotel Hangzhou - Hangzhou - Building
7
9,6 Excellent (4 630 reviews)
R2 314+
Overview Reviews
With a stay at The Dragon Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
9,6 Excellent
Pros: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Cons: A bit pricy with food and drinks in the lobby lounge area.
9,6 Excellent
Pros: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
9,6 Excellent
Cons: Only minus was the breakfast!! Not too many choices of European and Western food
9,2 Excellent
Pros: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Cons: Food options inside the hotel are a bit limited for Europeans and pricy. Receptionists did not speak English very well and very quietly. I hoped they would have rather used Chinese instead.
5,0 Okay
Pros: Location
Cons: Location
8,8 Excellent
Pros: Good spread of breakfast. Not included in our room but we paid for it. One of the reason is there isn’t any nearby food places.
Cons: Location is far off the west lake and he fang street. Taxi is not easily access without getting the hotel staff to book one for us
10,0 Excellent
Pros: Amazing service at the desk. Friendly and efficient.
9,6 Excellent
Pros: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Cons: Location was not on the West Lake itself, but the scenic spot can be reached in a short walk from the hotel
West Lake State Guest House - Hangzhou - Building
8
9,6 Excellent (1 872 reviews)
R2 911+
Overview Reviews
With a stay at West Lake State Guest House in Hangzhou (Xihu), you'll be a 4-minute drive from Zhejiang University and 7 minutes from Wushan Night Market. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
10,0 Excellent
Pros: lakefront hotel with one of the best restaurant
Cons: I wish the hotel could have bus to the city
10,0 Excellent
Pros: Excellent in each and every way! Staff, facility, food and the huge garden...It made our Guangzhou trip so memorable.
9,6 Excellent
Pros: It’s great. Very new facility and perfect location. Very friendly and helpful staff! Enjoyed so much! Definitely will go back!
Cons: Though overall very clean, it’s better if more attention paid to the details, such as the corner of bathroom.
9,6 Excellent
Pros: Stayed for 4 nights Gardens and surrounds were exceptional Loved the walks and the scenery Rooms were well appointed, quite big with a balcony, a real pleasure to come back to. Breakfasts were also a real treat plenty of variety and options. Evening meals same thing plenty of variety As with these hotels a little expensive, staff english and communicating challenging but not impossible . Don't let that deter you. Westlake is well worth a visit, this hotel one of the best absolutely recommend it.
Cons: Being picky communication at times challenging but understandable Would go back great Hotel
9,2 Excellent
Pros: Great location
Cons: Hard to communicate in English
10,0 Excellent
Pros: Perfect location, best view and experience with west lake
Cons: Traffic is not easy
10,0 Excellent
Pros: The property is very well maintained. We’re very impressed by its cleanness, beautifully designed landscape and friendly hotel staff. Overall it’s an enjoyable experience and we will stay here again next time when in Hangzhou.
Cons: None
10,0 Excellent
Pros: Breakfast was awesome, multiple choices of food and very considerate staff.
Cons: Nothing
7,9 Good
Pros: The location and heritage of the property
Cons: Bit out of the way to go out.
9,2 Excellent
Pros: Great location close to West Lake, very quiet, secure, excellent facilities. Can’t fault it. Great for couples wanting a relaxing time.
Zhejiang Hotel - Hangzhou - Building
9
9,5 Excellent (5 562 reviews)
R1 150+
Overview Reviews
Property LocationWith a stay at Zhejiang Hotel - Hangzhou in Hangzhou, you"ll be within a 15-minute walk of West Lake and Wushan Night Market. This 5-star hotel is 0.7 mi (1.2 km) from Former Residence of Sha Menghai and 0.9 mi (1.4 km) from Zhejiang University First Affiliated Hospital.AmenitiesTake advantage of recreation opportunities such as a sauna, or other amenities including concierge services and an arcade/game room.DiningAt Zhejiang Hotel - Hangzhou, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
10,0 Excellent
Pros: Easy foyer services, no hunting for the lift, very clean and good amenities.
Cons: I can't think of anything we didn't like about this hotel.
9,6 Excellent
Pros: Coffee/tea service and a kettle are available. high-class bed wide room (2 rooms) close to Metro station a supermarket" Carrefour" is 1.5km south of the hotel no deposit
Cons: TV has only Chinese programs. only shower
8,8 Excellent
Pros: Bed is comfortable and toiletries are of good quality. Fresh fruits are provided free of charge everyday in the room.
10,0 Excellent
Pros: The room was very spacious and the location of the hotel was close to Fengqi subway station which was perfect for all our travels . The area was full of great shops and restaurants and a quick 10 minute walk to the beautiful West Lake. The zoo coffee shop was great in the lobby , staff were very attentive and friendly. Would stay here again . My stay in Hangzhou was great
10,0 Excellent
Pros: Great location, welcoming and attentive staff, spacious room.
Cons: No pool.
7,5 Good
Pros: Very good location, close to the West Lake. They are friendly and nice towards the guest.
Cons: The rooms could be cleaner and bigger, for a 5-star hotel. Also the lighting is not so nice or bright. This is certainly not the level equal to well-known chain hotels. Also no wellness, swimming pool, gym, etc. The staff does not speak English (except perhaps 1 or 2 members).
7,9 Good
Pros: Convenient right next to Fengqi station.
8,3 Excellent
Pros: Friendly cleaning staff
Cons: Lighting in the room could be improved, one bedside lamp did not go
10,0 Excellent
Pros: Good location, clean and spacious room, convient transportation.
10,0 Excellent
Pros: Design of room, lots of mirrors and space for extra person
Sanli New Century Grand Hotel Zhejiang - Hangzhou - Building
10
9,5 Excellent (1 431 reviews)
R1 237+
Overview Reviews
With a stay at Zhejiang Sanli New Century Grand Hotel Hangzhou in Hangzhou (Gongshu), you'll be within a 10-minute drive of West Lake and Westlake Culture Plaza. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
5,5 Okay
Pros: clean room, showers and bath were excellent.
Cons: Food was repetitive. Rooms did not give Chinese gov't per diem rate of 400 yuan per night for the conference/meeting. Normally, when hotels host conferences, they offer a very basic room within the per diem rate. Guests can't get reimbursed the room rate of 578 yuan/night.
Overview Reviews
Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 2-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 5543 square feet (515 square meters), including conference space. Free self parking is available onsite.
9,2 Excellent
Pros: Excellent concierge Surprise us with a gift (photo of my mom and I taken in front of the Xmas tree at lobby) on Christmas eve
9,2 Excellent
Pros: Excellent service!! We are family w 2 kids. Hotel room is big enough to add extra bed for our kids. All hotels employees are very friendly and nice and very helpful. Many thanks Guest Relations Manager : Sisi. She help us to arrange hotel activities and recommended good restaurants at Hangzhou. Since we don't have app to call taxi, she help us to arrange taxi wherever we go. The chinese style restaurant at Four Seasons Hotel is highly recommend. Our family like the Hotel and will stay again in future.
Cons: No
9,6 Excellent
Pros: My daughter was celebrating a Birthday while enjoying our trip to China and the hotel staff went out of their way to make the experience even more special. They made a lovely fuss over her.
Cons: Nothing.
10,0 Excellent
Pros: Love their hotel staff and services. Very friendly and approachable, and will go the extra mile to make you feel welcomed. The hotel itself is very scenic. Really enjoyed my stay. Food at the Chinese restaurant is also great.
9,6 Excellent
Pros: We love the location and the boat trip to West Lake offered by the hotel. The boat trip started at the pier located within the hotel, sailing down a quiet and beautiful river connected to the West Lake. It’s a bit chilling in the Winter but the scene totally worth it. The hotel is very considerate as well. We booked two rooms and they arranged us two rooms that are within one suite without our previous request. Thank you so much for that! You made our stay more joyful and convenient. We highly recommend the West Lake Fish with Vinegar Sauce, which is more tasty than most of other restaurant in Hangzhou.
Cons: There seemed some problem with the sewer in the bathroom but the hotel managed to fix it while we’re out.
9,2 Excellent
Pros: GM is on the ground daily. All staff were very courteous and helpful.
Cons: No dressing table in the room.
10,0 Excellent
Pros: Ambience , service , the JinSha restaurant
10,0 Excellent
Pros: This is one of the most beautifully situated hotels I have ever stayed at. It is like being in the midst of a Chinese landscape painting! The ambience, the comfort and design of the rooms, the extremely lovely service, all put this in the top 10 if not the top 5 of all hotels I've stayed in during a lifetime of travel. And it was without any doubt the best 4 Seasons I have ever stayed at, since they are always really nice but often somewhat generic. This one is not. It is absolutely at the top. And, I might add, while expensive particularly for China, it is about half to two thirds what a similar property would be in the US, Asia or Japan.
Cons: Nothing. Well, OK, they could put some real milk or at least a better quality powdered creamer for use with the expresso machine! That is literally the only thing I found wanting.
10,0 Excellent
Pros: The scenery of this place is at legendary level. Every detail shows the mastery work of the architects that combines the artisanship with nature gave me the feeling of serenity, tranquility, and a peace of mind. The staff team made my stay a pleasurable one. Their genuineness and sincerity deserve a compliment and appreciation. A big thanks to each and everyone of them, especially the concierge and the driver, Mr.Forest. The Chinese restaurant has tasty food as well.
Cons: A little improvement in English comprehension skills for the staff will help. There was an incident which some important people arrived and we were rushed aside without knowing the situation and could have caused problem for either party. If that situation should ever happen anywhere, there should be a better solution, perhaps not shoving your guests in or yanking them out of the car would be nice. Regardless to who ever the person was, we also were guests of the hotel and should be treated nicely.
9,6 Excellent
Pros: The staff was very friendly and greet us personally. The manager offered us great advice on food and sight-seeing. The room was spacious and comfortable with nice view. We tried both restaurants and they were very both excellent.
Cons: The bar can be made more lively. We went there and it was quiet and boring. We can be offered more events or information about events in the hotel. There is a running map but it would be better if there can be a walking tour suggestions in the map also.
Hangzhou Kaihao Hotel - Hangzhou - Building
12
9,5 Excellent (571 reviews)
Overview
With a stay at Hangzhou Kaihao Hotel in Hangzhou (Xiaoshan), you'll be within a 5-minute drive of Crazy Appleland and Hangzhou Paradise Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Relais & Chateaux Chaptel Hangzhou - Hangzhou - Building
13
9,5 Excellent (253 reviews)
R4 352+
Overview Reviews
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
5,4 Okay
Pros: I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
Cons: No one can speak English
10,0 Excellent
Pros: Amazing location next to west lake, and much quieter than other hotels in the area. Good for families and couples looking for a more romantic getaway.
Zhejiang Narada Grand Hotel - Hangzhou - Building
14
9,4 Excellent (3 587 reviews)
R1 878+
Overview Reviews
With a stay at Zhejiang Narada Grand Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
9,6 Excellent
Pros: The selection at breakfast was amazing! The staff at the lobby cafe are great!
Cons: There was occasional smell of cigarette smoke through the ventillation system, very irritating, even nobody was smoking in the corridor. One of the coffe machines at breakfast was broken or out for servicing
5,4 Okay
Pros: Friendly staff.
Cons: Lots of dust below bed (apparently never cleaned below the bed). Reception could not (would not) help to find a SPA area, and then saw later at check out some signs in the hotel room even mentioning some SPA in the hotel itself. Rooms are not quiet, one can hear the people in the hallway too clearly.
9,6 Excellent
Pros: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
10,0 Excellent
Pros: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!
8,8 Excellent
Pros: nice and large hotel near a park and mountain to the lake
Cons: cannot access pool after checkout (usually allowed at other hotels/resorts) new subway under construction in the whole city and near hotel (interesting really)
Hangzhou West Lake Golden Plaza Hotel - Hangzhou - Building
15
9,4 Excellent (2 289 reviews)
Fuchun Resort - Hangzhou - Building
16
9,5 Excellent (204 reviews)
R5 415+
Overview Reviews
With a stay at Fuchun Resort Hangzhou in Hangzhou, you'll be 9.9 mi (15.9 km) from Hangzhou Safari Park and 11.4 mi (18.3 km) from Song Dynasty Town. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This resort has 5 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
9,2 Excellent
Pros: We like the , Atmosphere nd architecture of the resort. The facilities, food and the services provided by the hotel staffs, who were very warm, friendly, helpful .
Cons: Nothing
8,8 Excellent
Pros: Property was very well maintained given that it was more than 10 years old. Our last two visits were around 10 and 12 years ago, so we were expecting the place to be a bit run-down. Surprisingly, it was pretty well-maintained and the quality of the food, especially at the Chinese restaurant had improved. It was also good to see that the hotel is now offering more activities (like nature walks and bamboo shoot picking). We had proposed that they conduct more activities around 10 years ago, so we were happy to see them doing it this time. It was also kind of the hotel to give us an upgrade for two of the rooms. We were traveling in a group of 6 and had booked 3 rooms.
Cons: The tea picking activity was a utter rip-off. Before we signed up, we were told we would be taken to tea-picking on their plantation by someone experienced and taught how to dry the tea leaves after that etc. At RMB350 per person for a 1-hour program, we were expecting to at least learn a few things about Longjing tea and the picking and the processing of the tea. However, they just sent one of their SECURITY GUARDS (dressed in his security guard uniform!!) to bring us to the plantation to pick the tea and that was it! All the guard explained was that we needed to pick the ones with two leaves and one shoot. Nothing else was taught. When we brought the tea-pickings back to the hotel, we were just told to leave it with the guy who was drying the leaves at the machine. He said he was busy and asked us to come back later to get the dried leaves. There was no explanation whatsoever about the drying of the tea leaves. Given that we were inexperienced tea pickers, the amount of tea we were able to pick in that short span of time was obviously very little. We would have been able to purchase a much bigger, better quality and better packaged pack of tea leaves from their gift shop for just RMB190 per pack. We felt very cheated and this episode left a sour taste in an otherwise very pleasant stay. It would be better for the hotel to scrap this activity entirely if they cannot offer a decent service. This is totally unacceptable, disrespectful to guests and not in line with the image of Fuchun Resort.

Best Hangzhou hotels near Wulin Square

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JW Marriott Hotel Hangzhou - Hangzhou - Building
1
9,3 Excellent (2 857 reviews)
R2 620+
Overview Reviews
JW Marriott Hotel Hangzhou welcomes you to China with a prime location in the heart of the city center. Brimming with luxury amenities, every hotel room is designed for comfort and convenience; a variety of room and suite layouts are available to meet your needs. Overlooking iconic West Lake, our stylish Executive Lounge boasts spectacular city views of downtown Hangzhou, China and serves a full breakfast, snacks and refreshments throughout the day and cocktails and light meals in the evenings. Our four restaurants, including a signature steakhouse, allow you to savor unforgettable cuisine without leaving our luxury hotel. We also provide a heated pool and an advanced fitness center. Thanks to almost 20,000 square feet of versatile venue space and a stately grand ballroom, we're an ideal destination for business meetings and social events in downtown Hangzhou. No matter your reason for visiting China, JW Marriott Hotel Hangzhou will provide you with a distinctive luxury experience.
8,3 Excellent
Pros: I like the bath tub!
Cons: There was water on the floor at the main lobby and I sprained my right ankle on 16 Jun 2019. I have informed the staff at the lobby lounge and I really hope the hotel can improve on this.
10,0 Excellent
Pros: Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
10,0 Excellent
Pros: Well trained staff Awesome food Great location Awesome ambience Superior room quality
Cons: Checking out so soon ;-)
5,8 Okay
Pros: THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
Cons: THE HOTEL ROOM CLEANLINESS.
9,6 Excellent
Pros: Execitive lounge
Cons: Need to improve bell boy servive.
9,6 Excellent
Pros: Great location. Walkable to many places we wanted to visit in Hangzhou. The hotel itself is very nice and comfortable.
Cons: I wasn't sure about it but I wish Booking.com offered more breakfast deals with JW Marriot Hangzhou.
8,8 Excellent
Pros: Cru Steak house meal was fantastic. I highly recommend. For such good steak i was suprised it was not busier. Cindy there was amazing. Thankyou Cindy
Cons: I was disappointed that the Velocity Bar is now shut, but photos and co. are still showing it is open.
9,6 Excellent
Pros: Was been greeted warmly upon arrival by both the bellboy and hall manager. All the staffs go extra miles in making me feels at home.
Cons: The bed of which I would much preferred to have them change daily as per most hotel I stayed instead of every 3 days when I strike a conversation with the cleaning auntie. In fact due to it, I developed some allergic reaction on my 2nd nights but the problem was solve quickly by the on duty hall manager when I do a feedback by arranging for the bed comforter etc taken to be wash and sanities. So in general, would still gives it a go but the stay would have been most enjoyable with the cleanliness pick up.
7,1 Good
Pros: Clean room and comfortable bed
Cons: Food price is very high
9,6 Excellent
Pros: Very poor service and food no good at all, it looks very dirty of the display for the surrounding
Cons: Should have more staff can speak English
Landison Plaza Hotel - Hangzhou - Pool
2
9,2 Excellent (1 581 reviews)
R1 485+
Hangzhou Tower Hotel - Hangzhou - Bedroom
3
9,2 Excellent (1 405 reviews)
R1 543+
Overview Reviews
With a stay at Hangzhou Tower Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free valet parking is available onsite.
9,6 Excellent
Pros: Bath is perfect!!! Room size very large with comfortable bed.
Cons: There's no gym in Hotel.
8,8 Excellent
Pros: I planned a four-day cycling trip around Hangzhou and brought my full-sized road bike (not one of those tiny folding bikes). I booked the hotel based on location and price not realizing that the hotel is in the middle of a high-end shopping mall with no dedicated underground parking. Staff was accommodating in allowing me to ride the elevators with my bicycle and to keep the bike in my room in the evenings. Comfortable bed, good sleep, not much noise 17 floors up and I frankly never saw or heard anyone on my floor apart from the cleaning staff. Room was stocked with the usual amenities, some of which were available only at additional charge (like imported bottled water and condoms). Cleanliness was good, linens were fresh, plenty of hot water. Convenient location for shopping -- you're in the middle of a mall, which also includes a basement supermarket, should you prefer to self-cater meals. Bicycle or taxi to the West Lake area in 5-10 minutes.
Cons: Staff has difficulty communicating in English. Internet was slow. Lots of buffering when streaming video, for example. Television channels for non-Chinese speakers are less than a dozen. Room carpet appears a bit worn.
7,5 Good
Pros: Very good condition, the price are acceptable. Location is SUPER convience, close to shopping mall, churches and also MTR station. Pleasant stay for business and also for leisure. Will containly visit this hotel again *(at this price point : under RMB 800 per night.)
7,1 Good
Pros: pretty location, close the CBD, a room with view, nice staff, price is fair enough,
Cons: the room is a little out of the time, things looked a little bit worn, need upgrade the internal decor. it was looked there is nothing changed for the past 7 years.
7,9 Good
Pros: The most fantastic location for the people shopping and traveling. Could catch the bus to shanghai directly. The nice shopping mall just next door. The staff were very professional and lovely.
Cons: It was Nov 2012, my first time been that hotel. The lasttime I checked in was Nov 2015. This time the whole facility became a little , how to say, lots of broken wallpaper, the watermark on the carpet, everything looked quite old??? Time flies, things changed.
9,6 Excellent
Pros: Great location. Very easy to get around the city.
7,9 Good
Pros: Convenient location, good sleep, decent breakfast options, amenable staff, quick elevators.
Cons: Inconvenient internet log-in protocol, weak internet connection, limited number of staff with English ability.
Courtyard by Marriott Hangzhou Wulin - Hangzhou - Building
4
8,9 Excellent (1 012 reviews)
R1 790+
Overview Reviews
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel's guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin.
8,8 Excellent
Pros: The staff was very friendly and helpful. My room on the executive floor was spacious and nice. Gym was large and modern. Pool and sauna were very nice as well.
10,0 Excellent
Pros: Good and friendly and helpfull staff , good breakfast , good internet, room cleaniness . . . acceptable. Pretty Good swimming pool and GYM Take away coffee is available at breakfast.
Cons: No coffee machine in the room. In next door "rich people area" - JW Marriot Hotel one cup of ( B A D ) coffee TO GO costs RMB 68 ( around US$ 10 ) while in Starbucks, the same size or bigger cup of Starbucks coffee is less than half the price . . . So if you have visitors or want a after lunch coffee, get your take away coffee cup at breakfast or go to Starbucks nearby . . .
10,0 Excellent
Pros: Check in doc was prepared in advance. Very friendly service.
Cons: Decoration is bit aging and might renew.
9,6 Excellent
Pros: Location
Cons: Room cleaning
9,6 Excellent
Pros: Great Hotel for a stay in Hangzhou. The facilities are very clean, gym is great and the standard rooms have a good size. Nice breakfast and in total very good and helpful staff. The location is also good, not directly in the center but just a 10-15 minutes bike ride to the West Lake for example.
Cons: -
9,6 Excellent
Pros: 1KM walking distance to subway station. Near to Wulin square. Very good noodles in Breakfast. Hotel room is okay.
Cons: N/A
9,6 Excellent
Pros: The best shower in China. Very comfortable bed. Good a/c. Nice fitness center. Walk to West Lake.
7,1 Good
Cons: you should teach the staff an common language that is english
8,3 Excellent
Pros: The breakfast was awesome! The location is very good as well. Walking distance to the west lake and a good location for the use of the Hangzhou Dong Train station. There are quite a few restaurants around the area. The Wulin Restaurant for us is a bit overrated. The food is so so and is not justified by the long lines /wait. The staff is helpful.
Cons: Overall, our stay was good. If you are staying as a group, the bathroom does not give you a good privacy. We oftentimes turn off the lights while we are bathing because the curtain is kinda see through. The internet as well is very slow. I hope they can improve that. View-wise, not much of a good view.
7,1 Good
Pros: Good enough
Cons: Was just good enough
9,6 Excellent
Pros: Friendly prompt service.