Best Gatlinburg hotels near Ripley's Aquarium of the Smokies
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9,2 Excellent
Based on 596 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
9,6
Pros: The property was great because of the location.
Excellent
10,0
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Excellent
9,6
Pros: Loved that it had a jet stream tub.
Excellent
10,0
Good
7,5
Pros: Friendly staff and very nice breakfast. Location is a little ways off of the main road. Had a small maintenance problem that was fixed the same day I reported it.
Good
7,5
Pros: Very clean and great location
Excellent
10,0
Pros: The location made it easy to walk to most resaurants and stores.
Good
7,1
Pros: Comfy bed, maid service excellent, friendly staff
Excellent
10,0
Pros: Most of all the customer service was exceptional! In addition the facility is immaculately clean. Loved the outdoor fire pit!
Excellent
8,3
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Excellent
10,0
Pros: clean, great location,
Details
Reviews
Overall 9,2 Excellent
Based on 596 reviews
Food
9,6
Location
9,6
Service
9,4
Cleanliness
9,1
Amenities
8,7
Room
8,6
Breakfast
6,9
Location
9,6
Service
9,0
10,0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
9,6 Excellent
Pros: The property was great because of the location.
Cons: I didn’t like the fact that our room was on the first floor, right beside of the elevator, and next to an exit door. Also, the parking lot noise was a problem. I feel that we were placed in that room because we booked through booking.com and not straight through them.
10,0 Excellent
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Cons: I cant think of anything at this time.
9,6 Excellent
Pros: Loved that it had a jet stream tub.
Cons: The bed could have been more comfortable. They may need a new mattress
10,0 Excellent
Pros:
Cons: No breakfast, Fridge not cooling
7,5 Good
Pros: Friendly staff and very nice breakfast. Location is a little ways off of the main road. Had a small maintenance problem that was fixed the same day I reported it.
Cons: The noise level wasn't the best. Our room was next to the elevators and parking lot access. Could hear all of the people leaving. Also didn't appreciate people smoking right outside the door. The smoke and noise were the biggest down side to our stay.
7,5 Good
Pros: Very clean and great location
Cons: The room was small for the family. Very tight . The bathroom door had to be propped with the garbage can to keep from closing. No big deal except for those who have a toddler and trying to get ready while watching their kid. A
10,0 Excellent
Pros: The location made it easy to walk to most resaurants and stores.
Cons: Do to the fact that we had a door to an adjoining room, we could hear neighbors next door.
7,1 Good
Pros: Comfy bed, maid service excellent, friendly staff
Cons: Priced too much for outdated. No free brkfast.
10,0 Excellent
Pros: Most of all the customer service was exceptional! In addition the facility is immaculately clean. Loved the outdoor fire pit!
Cons: Would prefer full-service breakfast or self serve. As it is you serve yourself, server brings your coffee or water. Otherwise getting your own juice. Even though the cost of the breakfast equates to $13+ and is included in your overnight cost if you choose, you’re expected to tip your server even though they actually didn’t serve me. Frustrated and therefore I skipped the breakfast day 3,4 and 5 of my 5 night stay.
8,3 Excellent
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Cons: Received two phone calls regarding a staff error on booking the room to another guest. They worked it out but the calls and n addition to two texts seemed unnecessary. Also, A friendly suggestion: consider removing floor buzzers from the elevator. They aren’t necessary and the tones are annoying. During my stay, I heard two other guests comment about them. Otherwise, great hotel!
10,0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8,9 Excellent
Based on 320 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Pros: loved the look...very clean
Excellent
8,3
Pros: Location
Excellent
8,3
Pros: good variety to please anyone
Excellent
8,0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10,0
Pros: How friendly the staff was
Good
6,7
Pros: The pool ,convenience to the area ,parking
Excellent
10,0
Pros: Location
Excellent
10,0
Pros: The spacious shower!
Mediocre
3,0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Good
6,7
Pros: Had a bit of everything and was good.
Good
7,9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10,0
Pros: great location
Details
Reviews
Overall 8,9 Excellent
Based on 320 reviews
Service
9,9
Cleanliness
9,4
Food
9,2
Breakfast
9,2
Location
9,1
Pool
8,9
Room
8,4
Wellness
7,4
Amenities
6,7
Service
9,9
Location
9,1
Room
7,7
10,0 Excellent
Pros: loved the look...very clean
Cons:
8,3 Excellent
Pros: Location
Cons: I had a room with no river view
8,3 Excellent
Pros: good variety to please anyone
Cons: when I booked the room I had a creek side room when we checked in and went to room it wasn't.going to argue.we stayed there numerous time it was a great stay close to everything
8,0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10,0 Excellent
Pros: How friendly the staff was
Cons: Shower head could of been more updated
6,7 Good
Pros: The pool ,convenience to the area ,parking
Cons: No view, was put in a room when on balcony everyone was walking by so no privacy ,no smoking poles in parking lot where we had to smoke ,went to the pool and there was no towels,
10,0 Excellent
Pros: Location
Cons: No
10,0 Excellent
Pros: The spacious shower!
Cons: Not enough parking for all of the guest. Wish there had been a sink outside the bathroom.
3,0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
6,7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7,9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10,0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8,7 Excellent
Based on 1 626 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Breakfast was good. The room was clean.
Okay
4,0
Pros: The location
Excellent
10,0
Pros: Pillow on bed
Excellent
10,0
Pros: Lv location, very nice friendly, needed to out some umbrellas up at pool when it's so hot,sit under,plus it was Quiet that was nice
Excellent
10,0
Pros: Location was great! Walk to everything in town. Breakfast was ok, and room was cleaned up each day. I would stay there again if we went to the Smoky Mountains.
Excellent
10,0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Excellent
9,6
Pros: The breakfast was ok, not a whole lot to choose from. Location was good, short walk to the main street, with all of the shops.
Excellent
10,0
Pros: Location and the breakfast was good also
Excellent
8,0
Pros: Location and price
Good
6,7
Pros: Great location And staff was great
Good
6,7
Pros: Comfy bed!!
Excellent
10,0
Pros: Close to things: shops, Walgreens etc.
Details
Reviews
Overall 8,7 Excellent
Based on 1 626 reviews
Value
9,3
Service
9,3
Location
8,9
Cleanliness
8,0
Room
7,6
Vibe
7,5
Pool
7,3
WiFi
6,4
Breakfast
5,7
Service
9,5
Value
9,3
Location
9,0
Cleanliness
8,3
Room
7,9
Breakfast
6,0
Service
9,2
Location
9,2
Pool
7,8
Room
7,4
Breakfast
5,7
10,0 Excellent
Pros: Breakfast was good. The room was clean.
Cons:
4,0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10,0 Excellent
Pros: Pillow on bed
Cons: Tv didn’t work when we got there front desk person came to room to fix it
10,0 Excellent
Pros: Lv location, very nice friendly, needed to out some umbrellas up at pool when it's so hot,sit under,plus it was Quiet that was nice
Cons: Breakfast items could be better selection, waffles good sausage good needed to add fruits & eggs would have been nice,
10,0 Excellent
Pros: Location was great! Walk to everything in town. Breakfast was ok, and room was cleaned up each day. I would stay there again if we went to the Smoky Mountains.
Cons:
10,0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
9,6 Excellent
Pros: The breakfast was ok, not a whole lot to choose from. Location was good, short walk to the main street, with all of the shops.
Cons: When parking your car, if you didn't get a middle spot, you were not able to open one of your car doors. We had to pull out of the parking space to be able to put things in our back seat.
10,0 Excellent
Pros: Location and the breakfast was good also
Cons:
8,0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
6,7 Good
Pros: Great location And staff was great
Cons: Needed upgrading and carpet in the hallway had an odor that was not pleasant
6,7 Good
Pros: Comfy bed!!
Cons: Parking!! Room size and ease of room krys! Could not get in first time! We're not told to not put key card next to magnet which I had as purse latch.
10,0 Excellent
Pros: Close to things: shops, Walgreens etc.
Cons: Not a thing. The lady at front desk was great. My mother got sick before we arrived and they did their best to get the room ready. I very much appreciated the information that we were close to Maypops and could rent a wheelchair to use in room.
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8,6 Excellent
Based on 3 395 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: We like the view from the hotel the most. Very clean and nice!
Good
6,7
Excellent
9,6
Pros: Hotel was very well maintained and the beds were comfy. The hotel had a super nice pool and area for pets. We were on the 5th floor, and enjoyed the view of downtown Gatlinburg and the mountains. Will definitely stay here again!
Excellent
10,0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Excellent
8,0
Pros: Red head at front desk was amazing , best wings in the world
Okay
5,8
Pros: Large room with a nice view.
Excellent
10,0
Pros: We absolutely love staying at this property! The rooms are spacious and clean and the pool area is wonderful for our kids!
Excellent
10,0
Pros: Everything
Excellent
8,8
Pros: The view of the mountains from the balcony was beautiful. Be prepared for the steep mountain driveway! Overall, great place to stay.
Excellent
9,0
Pros: Great staff and great location
Excellent
9,6
Pros: The view and quietness
Mediocre
2,0
Pros: Had plumbing problem with the shower no one came to check unit until the morning we checked out and offered no compensation for the problem!!
Details
Reviews
Overall 8,6 Excellent
Based on 3 395 reviews
Pool
8,3
Service
8,1
Location
7,9
Room
7,8
Comfort
7,0
Breakfast
6,4
Amenities
6,3
Vibe
6,1
Cleanliness
5,7
WiFi
1,4
Service
8,4
Pool
8,1
Location
7,9
Room
7,8
Breakfast
6,7
Amenities
6,1
Cleanliness
5,6
Value
5,2
Vibe
4,9
Room
8,3
Location
8,0
Service
7,7
Breakfast
6,3
Cleanliness
6,0
Vibe
5,8
Room
7,2
10,0 Excellent
Pros: We like the view from the hotel the most. Very clean and nice!
Cons: Nothing to complain about
6,7 Good
Pros:
Cons: Didn’t get the Mountain View we reserved
9,6 Excellent
Pros: Hotel was very well maintained and the beds were comfy. The hotel had a super nice pool and area for pets. We were on the 5th floor, and enjoyed the view of downtown Gatlinburg and the mountains. Will definitely stay here again!
Cons: I wish there was a microwave in the room.
10,0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
8,0 Excellent
Pros: Red head at front desk was amazing , best wings in the world
Cons:
5,8 Okay
Pros: Large room with a nice view.
Cons: A very old building, old furnitures and carpets, interior and exterior needs immediate renovation!!!!! Noisy and not effective air condition, slow old fashion elevator etc.....
10,0 Excellent
Pros: We absolutely love staying at this property! The rooms are spacious and clean and the pool area is wonderful for our kids!
Cons:
10,0 Excellent
Pros: Everything
Cons:
8,8 Excellent
Pros: The view of the mountains from the balcony was beautiful. Be prepared for the steep mountain driveway! Overall, great place to stay.
Cons: The bathroom could have been cleaner, along with the balcony. Cobwebs all over made it difficult to enjoy the sunrises.
9,0 Excellent
Pros: Great staff and great location
Cons:
9,6 Excellent
Pros: The view and quietness
Cons: For me, it had too many dogs staying there. I wasn't aware it was a pet hotel too.
2,0 Mediocre
Pros: Had plumbing problem with the shower no one came to check unit until the morning we checked out and offered no compensation for the problem!!
Cons: The staff wasn’t helpful or didn’t help the problems
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
With a stay at Westgate Smoky Mountain Resort & Spa in Gatlinburg, you'll be within a 10-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,2 Excellent
Based on 3 796 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Location was great
Good
6,0
Pros: Greeting when arrived, complimentary water park tickets for our entire stay, and the marketplace was really convenient
Excellent
9,6
Pros: The room was extremely nice ! Quiet and gorgeous views
Mediocre
3,3
Excellent
10,0
Pros: Great place, would definitely go back!
Excellent
10,0
Pros: Beautiful property still being built from a fire three years ago. Staff were so helpful! Wish we had planned more than a night to take advantage of the apartment amenities and spend more time gazing off our balcony, where we saw 4 Blackbears our first night!
Poor
1,0
Excellent
10,0
Pros: It was beautiful, comfortable, and in a great spot.
Excellent
10,0
Pros: We love the Wesgate in Gatlingburg. This was our 3rd stay, but our first after the 2016 fires. The resort itself is lovely and if you don't like to be in the middle of the 'herd' but still close to whatever you want to do. The convenience of the location can't be beat, about 5-10 either direction to Gatlinburg or Pigeon Forge. Don't bother with the trolley, even with traffic you can still drive into either Gatlinburg (now offering public parking garages for about $8) or Pigeon Forge quicker and easily find parking. The resort itself is still being rebuilt, so currently it is missing a lot of the peace and ambiance that it had before the fires. You can overlook this understanding the devastation that was once there.
Okay
4,5
Good
6,3
Pros: Amazing location for Dollywood and Gatlinburg as well as the smoky mountains etc
Excellent
10,0
Pros: Property is well maintained and the staff are very courteous. Plenty of onsite activities every day to keep you busy. Minutes away from Gaylinburg and Pidgeon Forge
Details
Reviews
Overall 8,2 Excellent
Based on 3 796 reviews
Vibe
8,4
Pool
8,3
Room
7,9
Service
7,4
Amenities
6,9
Location
6,4
Breakfast
6,2
Value
5,1
Comfort
4,9
Food
4,5
WiFi
3,1
Vibe
8,3
Room
7,6
Service
7,3
Amenities
6,3
Location
6,1
Comfort
4,9
Value
4,6
Pool
8,3
Service
7,8
Room
7,6
Amenities
6,6
Location
6,3
Comfort
5,2
Value
4,8
8,0 Excellent
Pros: Location was great
Cons: Rooms felt a little cramped in space
6,0 Good
Pros: Greeting when arrived, complimentary water park tickets for our entire stay, and the marketplace was really convenient
Cons: The dryer was broken, the stove top was broken, there “Starbucks†is run by people who have no idea what they eta doing. Mold in shower, parking lots are really tight if you have any kind of truck.
9,6 Excellent
Pros: The room was extremely nice ! Quiet and gorgeous views
Cons: Check in/out time: Check in is at 4pm and check out is at 10am if you are staying 1 night it doesn't allow you time to relax or enjoy the stay
3,3 Mediocre
Pros:
Cons: The first room they sent us to was not cleaned from the last guests (this was 6pm- not checking in early) the second room they upgraded us to was nice at first but nothing worked. Turned on the shower and the whole bathroom flooded. Coffee pot was full of mold, oven didn’t work, etc. We left after 1 night. Also there’s not nearly enough room parking which means parking and walking to your room. That’s fine except they have bears on the property and tell you to avoid going outside after dark.
10,0 Excellent
Pros: Great place, would definitely go back!
Cons:
10,0 Excellent
Pros: Beautiful property still being built from a fire three years ago. Staff were so helpful! Wish we had planned more than a night to take advantage of the apartment amenities and spend more time gazing off our balcony, where we saw 4 Blackbears our first night!
Cons: Wish we had more time to explore!
1,0 Poor
Pros:
Cons: I did not appreciate being lied to and scammed about a time share presentation it was not clearly stated the expectations of the hotel when booking and the free breakfast was not explained as a marketing presentation. I will never stay there again.
10,0 Excellent
Pros: It was beautiful, comfortable, and in a great spot.
Cons: Nothing
10,0 Excellent
Pros: We love the Wesgate in Gatlingburg. This was our 3rd stay, but our first after the 2016 fires. The resort itself is lovely and if you don't like to be in the middle of the 'herd' but still close to whatever you want to do. The convenience of the location can't be beat, about 5-10 either direction to Gatlinburg or Pigeon Forge. Don't bother with the trolley, even with traffic you can still drive into either Gatlinburg (now offering public parking garages for about $8) or Pigeon Forge quicker and easily find parking. The resort itself is still being rebuilt, so currently it is missing a lot of the peace and ambiance that it had before the fires. You can overlook this understanding the devastation that was once there.
Cons: The biggest disappointment was their 'pushing' their time shares and vacation packages, I would not recommend being enticed into partaking in their 1.5hr 'presentation' as it is a high pressured sales pitch that in total lasts nearly 3 hours. For us this wasn't worth the 'incentive' that they gave us for our time. We had much better things to do. We will stay at Westgate again as this doesn't reflect on the facility or services.
4,5 Okay
Pros:
Cons: Mattress very uncomfortable very small pillows bartender at pool SUCKED no snacks or food at upper pool toilet ran if didnt play with handle forgot a item in room called to go back and get item was not found by housekeeping and it was a large body pillow alot of noise above us in other room after midnight like children running jumping alot of construction on property check out 10 am too early in my opinion for price we paid will not EVER GO BACK !!!!!!
6,3 Good
Pros: Amazing location for Dollywood and Gatlinburg as well as the smoky mountains etc
Cons: My view was rubbish even though we booked a balcony suite ( best on offer ). View was a hillside of about 50ft high and really really poor. Staff didn’t know what they were doing, some were rude. Told 4 different times for the trolley to town, room wasn’t ready for over an extra hour without apology, couldn’t got to infinity pool while we waited as they wouldn’t give us a permit until we had a key even though we’d paid, no hot water for a bath and maintenance took over 30 mins so gave up and went to bed, infinity pool is absolutely rubbish and should really be advertised as such. In short a real disappointment and a bad start to what appears to be a good holiday. Some staff were rude, others couldn’t do enough. Will never be back and recommend you avoid. There are better places for a lot less money that also want to please you not treat you like a number.
10,0 Excellent
Pros: Property is well maintained and the staff are very courteous. Plenty of onsite activities every day to keep you busy. Minutes away from Gaylinburg and Pidgeon Forge
Cons:
With a stay at Westgate Smoky Mountain Resort & Spa in Gatlinburg, you'll be within a 10-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8,2 Excellent
Based on 3 220 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,1
Pros: Loved the view from the room.
Excellent
9,0
Pros: Breakfast Very Good
Mediocre
3,0
Pros: balcony over the river
Mediocre
3,0
Pros: The bed was comfortable
Excellent
10,0
Pros: It was right on the river, beautiful view and had a nice fire pit
Good
7,1
Pros: Location, balcony and terrace. Bed was comfortable.
Excellent
9,2
Pros: Breakfast was excellent and the lady who did the breakfast was very friendly and nice.
Excellent
10,0
Good
7,1
Pros: The river location was terrific and relaxing
Mediocre
3,0
Pros: Good location and inexpensive
Good
7,9
Pros: The staff was pleasant, helpful. Particularly the lady who manages, cooks and cleans at the breakfast room! I appreciate her!
Good
7,1
Pros: The breakfast is great!!! Location is right on the road so all you hear all night is traffic. Also the pool wasn’t as fancy or nice as it appeared in the pics online. Nor was the furniture pictured around the fire pit set. Not a huge deal but just thought it wasn’t as upscale as the pictures lead on. But the staff was friendly and it was clean!
Details
Reviews
Overall 8,2 Excellent
Based on 3 220 reviews
Service
8,0
Breakfast
7,6
Location
7,6
Room
7,2
WiFi
3,4
Room
7,6
Breakfast
7,4
Service
7,2
Location
6,8
Value
6,6
Amenities
3,4
Location
8,0
Service
7,6
Breakfast
7,5
Room
6,2
Comfort
4,2
Cleanliness
3,8
Vibe
2,7
7,1 Good
Pros: Loved the view from the room.
Cons: When we were checking in we were told that we could not split the bill that she had to use the credit card that was used to secure the reservation. We had to do some financial rearranging to accommodate this. When we checked out we were told we could split the bill. We would have enjoyed more of the area if we had been told this at check in !!!!
9,0 Excellent
Pros: Breakfast Very Good
Cons:
3,0 Mediocre
Pros: balcony over the river
Cons: you can hear every car all night long and if it is truck forget about it!!! it seems like it drives right through the room. Bathroom is very tiny, 2 people can not fit in it at all.
3,0 Mediocre
Pros: The bed was comfortable
Cons: The floor was dirty. I spilled something n when i wiped it up the paper I used was dirty. The shower grout was very discolored n the shelf was dusty. I used the dry cleaning bag n it wasn’t replaced. Also there is a rust stain by the shower bar in the shower. In my opinion the room needs to be vastly updated. Breakfast was below par.
10,0 Excellent
Pros: It was right on the river, beautiful view and had a nice fire pit
Cons:
7,1 Good
Pros: Location, balcony and terrace. Bed was comfortable.
Cons: Fireplace didn’t work. Breakfast was cold. Tried to clean the room before we’d even checked out.
9,2 Excellent
Pros: Breakfast was excellent and the lady who did the breakfast was very friendly and nice.
Cons: The noise of all the sports cars going up and down the streets until at least 11pm. I wish our room had a table and chair.
10,0 Excellent
Pros:
Cons: Stay here. The center of town has a lot of dinghy hotels for the same price. Alcon views with lovely upright Adirondack chairs.
7,1 Good
Pros: The river location was terrific and relaxing
Cons: The location was ok couple of blocks away from town. The room was clean and comfortable but the building needs some love. A little exterior painting would do wonders, the property being trully on the river was great and relaxing, price was fair compared to other properties. I would definitely go back.
3,0 Mediocre
Pros: Good location and inexpensive
Cons: Lots of dust in the room and not so clean floor. Found lots of spider webs outside balcony.
7,9 Good
Pros: The staff was pleasant, helpful. Particularly the lady who manages, cooks and cleans at the breakfast room! I appreciate her!
Cons: There was a stench of old, carpet/flooring that needed deep cleaning or steaming. It would be best if the old carpet/flooring could be replaced. It needed attention a long time ago.
7,1 Good
Pros: The breakfast is great!!! Location is right on the road so all you hear all night is traffic. Also the pool wasn’t as fancy or nice as it appeared in the pics online. Nor was the furniture pictured around the fire pit set. Not a huge deal but just thought it wasn’t as upscale as the pictures lead on. But the staff was friendly and it was clean!
Cons:
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7,9 Good
Based on 3 938 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5,0
Pros: Location
Excellent
9,6
Pros: We liked that the hotel was close to downtown and many attractions.
Good
7,5
Pros: The bed and pillows were very comfortable.
Okay
5,4
Pros: Location
Excellent
10,0
Pros: Proximity to everything
Good
7,5
Pros: Location was great.
Excellent
9,6
Pros: The pillows were the best I have ever used, so much so that all of us are going to order them for home! The rooms were spacious, clean and easily accessible.
Excellent
10,0
Pros: Very clean ! Spacious, location was excellent !
Good
7,1
Pros: Bed was comfortable with plenty of pillows. Good location. Staff very friendly.
Mediocre
3,3
Pros: Need to be updated
Okay
5,0
Pros: The check out process.
Excellent
10,0
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Details
Reviews
Overall 7,9 Good
Based on 3 938 reviews
Service
8,5
Location
8,5
Room
6,3
Amenities
3,9
Breakfast
3,2
Vibe
3,0
WiFi
2,5
Location
8,3
Service
8,1
Room
6,0
Amenities
4,2
Breakfast
3,3
Vibe
2,3
WiFi
1,6
Service
9,1
Location
8,4
Value
6,3
Room
6,3
Amenities
3,7
Breakfast
3,7
Vibe
3,4
WiFi
0,9
Service
8,7
Location
8,7
Room
5,7
5,0 Okay
Pros: Location
Cons: Place needs some updating!
9,6 Excellent
Pros: We liked that the hotel was close to downtown and many attractions.
Cons: We felt the bed could have been more comfortable. Also, the shower could of had more pressure.
7,5 Good
Pros: The bed and pillows were very comfortable.
Cons: The room needed a dresser and there were a few general maintenance issues.
5,4 Okay
Pros: Location
Cons: Everything was old, and needed a complete renovation
10,0 Excellent
Pros: Proximity to everything
Cons: Ice machine did not work very well
7,5 Good
Pros: Location was great.
Cons: Room needs to be updated.
9,6 Excellent
Pros: The pillows were the best I have ever used, so much so that all of us are going to order them for home! The rooms were spacious, clean and easily accessible.
Cons: The wi-fi was in again, out again, we had to continually, reconnect as our connection was lost frequently.
10,0 Excellent
Pros: Very clean ! Spacious, location was excellent !
Cons: TV. Had a big screen but had a box picture that was only two thirds of the screen. Also, the TV channel would cut out and after a few minutes it would come back on again. This would happen on many different channels. Very frustrating. Also if you get to your room after 7 pm,. Parking might not be available near your room.
7,1 Good
Pros: Bed was comfortable with plenty of pillows. Good location. Staff very friendly.
Cons: They need to upgrade their communication. Phone was older type and there was no way to call for the front desk as there were no numbers on the phone or in the room.
3,3 Mediocre
Pros: Need to be updated
Cons:
5,0 Okay
Pros: The check out process.
Cons: On our second day, we returned to the room and had no towels or soap. 5 waters were also missing from the refrigerator. Reported all to hotel. They provided towels and soap, but offered no compensation or replacement of the missing waters.
10,0 Excellent
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Cons:
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7,7 Good
Based on 3 855 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,2
Pros: The location was great, Its very close to the center of town but not so close that you can hear all the noise.
Mediocre
3,3
Pros: Front desk person who checked me in was nice.
Mediocre
2,9
Pros: It was located away from the chaos of town. To answer the bonus question it was very old and dated.
Okay
5,8
Pros: Pillow was soft and adequate for me.
Good
7,0
Pros: The pool was amazing
Okay
5,0
Pros: Bed and balcony
Excellent
10,0
Pros: The room exceeded our expectations, privacy was great as was the the atmosphere of the room
Excellent
9,6
Pros: The rooms were a little out dated but it was fine beds were super comfortable and the room was clean. We were on the 4th floor creek side. Awesome view and the black bear that came by every evening was a bonus
Excellent
10,0
Pros: The pools were great.
Excellent
8,0
Pros: Quiet. Laundry worked well.
Good
6,3
Pros: Pool area
Good
6,7
Pros: Good beds, hot water, quiet
Details
Reviews
Overall 7,7 Good
Based on 3 855 reviews
Pool
8,7
Service
8,6
Location
8,1
Wellness
7,8
Room
5,0
Cleanliness
4,5
Comfort
4,5
Breakfast
4,0
Amenities
3,8
Vibe
3,1
WiFi
1,6
Bar
1,1
Service
8,8
Pool
8,3
Wellness
8,1
Location
7,6
Room
4,5
Breakfast
4,4
Comfort
4,3
Cleanliness
3,4
Amenities
2,9
Vibe
2,6
Pool
9,0
Wellness
8,4
Service
8,2
Location
8,1
Cleanliness
4,8
Room
4,5
Amenities
4,4
Comfort
4,2
Breakfast
3,3
Vibe
1,8
9,2 Excellent
Pros: The location was great, Its very close to the center of town but not so close that you can hear all the noise.
Cons: hotel is older could use fresh paint and updated fixtures
3,3 Mediocre
Pros: Front desk person who checked me in was nice.
Cons: Try everything! The odor in the room, especially the urine smell around the toilet. Mold in bathroom. Trash/litter on floor. Dirty smears all over walls. The peeling tub. Should have just cut my losses and left but it was late. Needed a shower...wore my flip flops in there. Had trouble falling asleep as I was so grossed out. And the chairs...stained with holes in them.
2,9 Mediocre
Pros: It was located away from the chaos of town. To answer the bonus question it was very old and dated.
Cons: Nothing
5,8 Okay
Pros: Pillow was soft and adequate for me.
Cons: Facility very run down for the price I paid. The room was a ‘half the price’ room.
7,0 Good
Pros: The pool was amazing
Cons: The out dated furniture and wasnt very comfy
5,0 Okay
Pros: Bed and balcony
Cons: Cockroach in the bathroom and smell of cigarette smoke from neighboring balcony
10,0 Excellent
Pros: The room exceeded our expectations, privacy was great as was the the atmosphere of the room
Cons: A little pricey for 3 nights, wish I could’ve gotten a little better deal financially
9,6 Excellent
Pros: The rooms were a little out dated but it was fine beds were super comfortable and the room was clean. We were on the 4th floor creek side. Awesome view and the black bear that came by every evening was a bonus
Cons: No microwave, needs much attention this has to be fixed. I have traveled to many states and this is a first to not have a microwave.
10,0 Excellent
Pros: The pools were great.
Cons: Not at all.
8,0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
6,3 Good
Pros: Pool area
Cons: Advertised spa but was told key was lost so we couldn’t use it. Claimed fire pit but no firewood
6,7 Good
Pros: Good beds, hot water, quiet
Cons: Non smoking room reeked to smoke!! No microwave ... no kettle. Coffee makers cannot make hot tea Old decor
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7,7 Good
Based on 1 642 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Our balcony over looked the river. The Days in is in a perfect spot.
Good
7,0
Pros: siting on the balcony looking and listing to the creek below .
Excellent
10,0
Pros: The bed was so comfortable.
Good
7,0
Pros: Not too far from the main strip.
Mediocre
2,0
Pros: location
Excellent
10,0
Pros: Friendly staff!!!! Great breakfast!!!
Excellent
8,8
Pros: We got a newly renovated room and it was nice, beds comfortable, etc. My only complaint is that when I tried to turn the heat on it had a HORRIBLE smell and it made the smoke alarm go off. Also, the view from an upper level room isn’t as expected. You can see the main highway and the river is down below. There is a trolley stop out front though. All in all, we had a great experience and would come back.
Okay
5,8
Pros: The staff was helpful and knowledgeable of area.
Excellent
10,0
Pros: The view from our room The pool and hot tub The free breakfast The friendliness of the staff The fact that you are updating rooms with electric fire places. Convenient trolly stop
Mediocre
3,8
Excellent
9,2
Pros: The location of the hotel in regards to downtown Gatlinburg is great if one is looking for a place to stay without being in the downtown area, it is an easy walking distance for those who do not have issues with walking. The staff was very friendly, everyone we came across always spoke and had a smile. The rooms were very clean, clean bathrooms and linens. The pool area and hotel areas were very clean. We did not have any of the breakfast that was offered but it looked very tempting, a nice variety of breakfast items were offered. The parking areas are nicely located, we felt safe walking to our car.
Good
6,3
Pros: The pillows and bed were fairly comfortable. Check in and out was smooth and the staff was friendly. It was quite a walk to downtown Gatlinburg, but there was a trolley stop right out front. The view of the river was nice.
Details
Reviews
Overall 7,7 Good
Based on 1 642 reviews
Location
8,7
Service
8,6
Breakfast
7,1
Room
6,0
WiFi
2,8
Amenities
2,6
Location
8,5
Service
8,0
Breakfast
6,7
Room
5,6
Service
9,1
Location
8,5
Breakfast
7,1
Room
6,4
Cleanliness
4,1
Vibe
3,0
Amenities
2,5
10,0 Excellent
Pros: Our balcony over looked the river. The Days in is in a perfect spot.
Cons:
7,0 Good
Pros: siting on the balcony looking and listing to the creek below .
Cons:
10,0 Excellent
Pros: The bed was so comfortable.
Cons: Hard to pull out and turn left onto highway.
7,0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2,0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
10,0 Excellent
Pros: Friendly staff!!!! Great breakfast!!!
Cons:
8,8 Excellent
Pros: We got a newly renovated room and it was nice, beds comfortable, etc. My only complaint is that when I tried to turn the heat on it had a HORRIBLE smell and it made the smoke alarm go off. Also, the view from an upper level room isn’t as expected. You can see the main highway and the river is down below. There is a trolley stop out front though. All in all, we had a great experience and would come back.
Cons: Bathroom could be bigger. Heating needs to be worked on.
5,8 Okay
Pros: The staff was helpful and knowledgeable of area.
Cons: We expected better quality from a Wyndham, it needs painted, updated, and pool area is in poor condition.
10,0 Excellent
Pros: The view from our room The pool and hot tub The free breakfast The friendliness of the staff The fact that you are updating rooms with electric fire places. Convenient trolly stop
Cons: That it's not pet friendly
3,8 Mediocre
Pros:
Cons: Bed was very noisy, with every turn it made a clunky noise, when using hair dryer electrical would go out in bathroom, vending machine out of water for 2 days, didn’t return change. Pool are had bad odor outside .
9,2 Excellent
Pros: The location of the hotel in regards to downtown Gatlinburg is great if one is looking for a place to stay without being in the downtown area, it is an easy walking distance for those who do not have issues with walking. The staff was very friendly, everyone we came across always spoke and had a smile. The rooms were very clean, clean bathrooms and linens. The pool area and hotel areas were very clean. We did not have any of the breakfast that was offered but it looked very tempting, a nice variety of breakfast items were offered. The parking areas are nicely located, we felt safe walking to our car.
Cons: My only negatives are: the balcony areas are very cobwebby and could use a good cleaning. Both chairs in both rooms were heavily stained, the inside of our balcony door was damaged and looked bad. There was a wasps nest on the 3rd floor stairway with about 6 wasps on it just outside our rooms. The guest parking areas were heavily littered with cigarette butts. Overall, the outside of the structure is very drab and could use a good cleaning.
6,3 Good
Pros: The pillows and bed were fairly comfortable. Check in and out was smooth and the staff was friendly. It was quite a walk to downtown Gatlinburg, but there was a trolley stop right out front. The view of the river was nice.
Cons: We thought it was ok at first, but by the next morning we had changed our minds. It was fairly dirty like the room hadn't been cleaned properly. I walked around barefoot while getting dressed (about 30-45 minutes) aand bybthe time I went to put my shoes on my feet were black! Pictures of the rag i washed my feet off with are available in this review. The mattress moved around on top of their bases. If I had wanted to push it off in the floor I could have. The AC unit was noisy and dirty as well.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7,6 Good
Based on 1 492 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,0
Excellent
9,2
Pros: Great location. Super friendly staff!
Excellent
8,0
Pros: Clean, well maintained facility - beautiful indoor pool! Nice location off of main business street in Gatlinburg, TN - walkable to all shopping and attractions.
Poor
1,0
Good
6,7
Pros: The room was clean
Good
7,0
Pros: Updated rooms, friendly staff. The only negative thing was the loud road noise - we were on the roadside and heard loud motorcycles and cars a lot during the night.
Excellent
9,5
Pros: Indoor pool & location to the parkway. Trolley stop right at entrance.
Excellent
8,8
Pros: It was a nice quiet location.The pool and hot tub was nice.The staff was friendly.The fridge and microwave worked great.The room was clean.The beds and pillows were great and we slept well.
Excellent
10,0
Pros: Everything there good location and I love the mountains good place like bit noise there that weekend but overall Me and my wife had a great we will do it again next year.
Mediocre
3,8
Pros: Nothing!
Okay
4,6
Pros: Not a lot. Location I guess.
Poor
1,0
Pros: Location was great...parking was not
Details
Reviews
Overall 7,6 Good
Based on 1 492 reviews
Location
8,5
Service
8,3
Pool
7,1
WiFi
6,1
Room
5,6
Cleanliness
5,5
Breakfast
4,6
Food
4,0
Comfort
3,9
Vibe
3,8
Wellness
3,7
Amenities
3,1
Bar
0,0
Service
8,5
Location
8,4
Pool
7,5
Room
5,3
Breakfast
4,1
Wellness
3,8
Food
3,6
Vibe
3,5
Comfort
3,4
Amenities
3,1
Service
8,6
Location
8,4
Pool
7,2
Value
6,1
Room
5,8
Breakfast
4,5
Comfort
4,5
Food
3,8
Vibe
3,0
Amenities
2,7
9,0 Excellent
Pros:
Cons: Bed was too hard. AC did not work well. Extremely noisy on the street side. No view even from the balcony. Restaurant under construction. Really hot in the hallways.
9,2 Excellent
Pros: Great location. Super friendly staff!
Cons:
8,0 Excellent
Pros: Clean, well maintained facility - beautiful indoor pool! Nice location off of main business street in Gatlinburg, TN - walkable to all shopping and attractions.
Cons: The restaurant was closed for renovation but not a big problem as places to eat were within an easy walk.
1,0 Poor
Pros:
Cons: Hotel is not worth the price. Our room was in back by the dumpster and the staff continually smoked outside our room after we complained three different times. The maids were talking across the rooms so loudly we couldnt sleep.Rude clerks..worse stay ever
6,7 Good
Pros: The room was clean
Cons: The hallways were dated and appeared dirty. The restaurant was closed due to remodeling. This caused the lobby and our hallway to be very warm. The chlorine from the pool was very strong. The desk clerk who checked me inwas a bit surly. However when speaking with my husband he answered him without the attitude. However the night shift desk clerk at checkout was genuinely nice no attitude just professional.
7,0 Good
Pros: Updated rooms, friendly staff. The only negative thing was the loud road noise - we were on the roadside and heard loud motorcycles and cars a lot during the night.
Cons: See above
9,5 Excellent
Pros: Indoor pool & location to the parkway. Trolley stop right at entrance.
Cons: Cafe was closed for renovations. Disappointed, but it didn’t ruin our trip. Just would have been nice to have a quicker option for breakfast.
8,8 Excellent
Pros: It was a nice quiet location.The pool and hot tub was nice.The staff was friendly.The fridge and microwave worked great.The room was clean.The beds and pillows were great and we slept well.
Cons: Could not get internet to hook up the entire time.The walk to the main strip was too far.The phone to the main desk did not work.One of the bedside lamps or the wall plug did not work.
10,0 Excellent
Pros: Everything there good location and I love the mountains good place like bit noise there that weekend but overall Me and my wife had a great we will do it again next year.
Cons: the noise for the car show going on that weekend. To much walking but it was good.
3,8 Mediocre
Pros: Nothing!
Cons: We were put in the back part of the hotel with a big, almost empty, parking lot. Beside our car and a couple of others there were a lot of motorcycles that left early in the morning and just sat there running, there was a party in the parking lot and the people were really loud and I don’t know what time that got over, the worst was there was a window over the door and the security light from outside shined in that window like a spotlight all night long. It was never dark enough to sleep, it felt like it was daylight all night! A miserable night for both myself and my husband! Never again will I stay here!
4,6 Okay
Pros: Not a lot. Location I guess.
Cons: This promised a restaurant with breakfast and dinner. Not when we got there it didn’t. Closed for refurb but mysteriously that never rated a mention on the website. The room looked like it hadn’t been decorated since the 80s and for some reason the room door didn’t fit. Disappointing.
1,0 Poor
Pros: Location was great...parking was not
Cons: One of the worst experiences ever!Room like a Motel6 -only 1 working elevator. Hallway by room was a sauna...opened onto an atrium over indoor pool was hot and muggy. Ice maker broken. Parking sucked. Restaurant being renovated so no food service on site.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7,4 Good
Based on 1 638 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3,0
Pros: Location to downtown
Excellent
8,0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
10,0
Pros: Loads of information, leaflets etc in reception - all of which have really good coupon discounts - so be sure to collate loads and check before you eat out etc. The room we stayed in was so so lovely No.305 - it had been newly renovated and had views over back of hotels but mountains too :-), lovely window seat to sit and look out - said to hubby that I wished we were staying there for longer than one night ..... and I think it was the cheapest of all the 8x places that we stayed in on our 3wk road trip. Bed and linen was super comfy - shower was hot and powerful - bedside tables and sockets were perfect as well as new fridge and dressing table ! Also free parking within walking distance to the central strip made it perfect - thank you for a wonderful stay :-)
Excellent
10,0
Pros: Location
Good
7,9
Pros: The breakfast was not a hot breakfast. Cereal, toast, juice. The coffee, no matter what time you got it was very strong. Almost black.
Good
7,9
Pros: We always enjoy staying at Microtel, the convenience to everything in walking distance was great.
Excellent
9,2
Pros: Loved the window sitting area in both rooms. We got the one bedroom conjoining room for one night, and two bathrooms.
Good
7,9
Pros: Location was great. Price was fair. Breakfast was nothing to right home about.
Okay
5,0
Excellent
8,8
Pros: The property was an easy walk to the Main Street.
Excellent
10,0
Pros: Convenient to all Gatlinburg attractions, cost, free parking
Okay
5,4
Pros: Location
Details
Reviews
Overall 7,4 Good
Based on 1 638 reviews
Location
9,3
Value
9,1
Service
7,7
Room
4,9
Cleanliness
4,0
Comfort
3,8
Amenities
2,3
Food
2,1
Breakfast
2,0
Location
9,5
Value
9,3
Service
7,7
Room
5,0
Comfort
4,4
Cleanliness
3,6
Amenities
2,5
Food
1,9
Breakfast
1,7
Location
9,4
Value
9,2
Service
7,8
Room
5,2
Cleanliness
4,2
Comfort
4,0
Amenities
2,6
Vibe
2,4
Breakfast
1,9
Value
9,3
Location
8,8
Room
4,6
Comfort
3,8
Cleanliness
3,7
Breakfast
2,3
3,0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8,0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
10,0 Excellent
Pros: Loads of information, leaflets etc in reception - all of which have really good coupon discounts - so be sure to collate loads and check before you eat out etc. The room we stayed in was so so lovely No.305 - it had been newly renovated and had views over back of hotels but mountains too :-), lovely window seat to sit and look out - said to hubby that I wished we were staying there for longer than one night ..... and I think it was the cheapest of all the 8x places that we stayed in on our 3wk road trip. Bed and linen was super comfy - shower was hot and powerful - bedside tables and sockets were perfect as well as new fridge and dressing table ! Also free parking within walking distance to the central strip made it perfect - thank you for a wonderful stay :-)
Cons: Nothing
10,0 Excellent
Pros: Location
Cons: The Breakfast was not good.
7,9 Good
Pros: The breakfast was not a hot breakfast. Cereal, toast, juice. The coffee, no matter what time you got it was very strong. Almost black.
Cons: People were gathered outside next to the elevator partying. Made it awkward when trying to get to your room from outside.
7,9 Good
Pros: We always enjoy staying at Microtel, the convenience to everything in walking distance was great.
Cons: The continual breakfast , may some hot food.
9,2 Excellent
Pros: Loved the window sitting area in both rooms. We got the one bedroom conjoining room for one night, and two bathrooms.
Cons: The breakfast selection was a bit poor. We skipped breakfast and got juice instead.
7,9 Good
Pros: Location was great. Price was fair. Breakfast was nothing to right home about.
Cons: Rooms are small but comfortable.
5,0 Okay
Pros:
Cons: The rooms were extremely small and the beds were horribly uncomfortable.
8,8 Excellent
Pros: The property was an easy walk to the Main Street.
Cons: Micro lived up to its name—small room, no hair conditioner or lotion, thin towels.
10,0 Excellent
Pros: Convenient to all Gatlinburg attractions, cost, free parking
Cons: Parking. Parking on an incline with mobility scooters was difficult getting unloaded from car. Handicap spaces all taken
5,4 Okay
Pros: Location
Cons: Run down
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7,3 Good
Based on 1 844 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: Room was clean. Great location. Friendly staff. Decent price. All in all, except for parking, it's a was good. This year was our 4th year we've stayed here.
Okay
4,0
Pros: The beds were comfortable. Location was pretty good.
Okay
4,6
Pros: Beds were comfortable
Good
6,0
Pros: Nice updated rooms with a great location.
Excellent
8,0
Pros: The hotel was the perfect location, room was clean and spacious
Good
7,0
Pros: Yes
Good
6,3
Excellent
10,0
Pros: Clean, walking distance to everything.
Excellent
9,2
Pros: Nice friendly staff, wonderful location and comfortable beds
Okay
4,2
Pros: Location was nice
Excellent
9,2
Pros: The room was great, as well as the view of the creek. The majority of the staff were super friendly.
Mediocre
3,8
Pros: The beds were comfortable.
Details
Reviews
Overall 7,3 Good
Based on 1 844 reviews
Location
8,1
Service
7,2
Breakfast
5,9
Room
5,6
Cleanliness
3,6
Amenities
2,3
WiFi
0,5
Bar
0,0
Location
8,1
Service
7,1
Value
6,5
Breakfast
6,2
Room
4,6
Pool
3,5
Cleanliness
2,2
Amenities
2,0
WiFi
0,2
Location
8,0
Comfort
7,3
Service
7,2
Room
6,0
Breakfast
5,4
Cleanliness
3,9
Vibe
2,8
Amenities
2,1
Room
5,0
10,0 Excellent
Pros: Room was clean. Great location. Friendly staff. Decent price. All in all, except for parking, it's a was good. This year was our 4th year we've stayed here.
Cons: Parking. It's terrible. If your not back by 6:30, you won't find a parking space. At least close to your room.. You shouldn't have to drag you luggage 100 ft. or so to your room. Need reserved parking for your room.
4,0 Okay
Pros: The beds were comfortable. Location was pretty good.
Cons: Not very clean at all. Blinds were broken in room, outlets didn’t work. Our view of the small wooded area was very littered. We also had no idea that the property was so scattered. The breakfast was also very disappointing.
4,6 Okay
Pros: Beds were comfortable
Cons: Upon arrival we had to wait almost 15 minutes to have a customer service worker to come to the counter to check us in. When she got to the counter there were 3 others waiting as well. Parking is absolutely horrible. Each room needs a numbered parking spot. They recommend us (2 ladies) park in another location (hill top rooms which was a decent ways away from our room and it was dark). We hung the do not disturb sign on the door when we left Saturday morning only to come back that night to find someone has been in our room, made beds, etc.. Didn’t like that at all. Ants where everywhere. Woke up to take a drink of my bottled drink to have ants crawling all over me. Mold was in the ceiling of the closet. We didn’t notice the mold until I was grabbing my clothes to pack back up. Very disappointed All the photos are interior. Wish there were room for more.
6,0 Good
Pros: Nice updated rooms with a great location.
Cons: Outside was old and run down. Pool was under repair but no mention of that on their website.
8,0 Excellent
Pros: The hotel was the perfect location, room was clean and spacious
Cons: Our bed didnt get made the entire stay (3 nights) they did take out the trash and bring towels.
7,0 Good
Pros: Yes
Cons: I would have cleaned the pool. It was green and like algae on it. May be had a temporary problem but really was no right
6,3 Good
Pros:
Cons: cockroaches in room. We had a poolside room, pool was disgusting green.
10,0 Excellent
Pros: Clean, walking distance to everything.
Cons:
9,2 Excellent
Pros: Nice friendly staff, wonderful location and comfortable beds
Cons: There were spider webs on the balcony and parking was awful!
4,2 Okay
Pros: Location was nice
Cons: AC was making clicking on and off for hours finally got up at 3am and unplugged it. Sink in bathroom drained very slowly. When we arrived host was not friendly at all and you could tell she didn’t want to be there. Room key stopped working had to get it reprinted. Front entrance door was hard to open and bathroom door was too. Whole room needed work.
9,2 Excellent
Pros: The room was great, as well as the view of the creek. The majority of the staff were super friendly.
Cons: There were spiderwebs and spiders everywhere. You couldn't go down the stairs or on the balcony without going through a spiderweb. Parking was terrible, especially in the "parking garage". The pool was closed for maintenance our entire stay, which was super disappointing since we were told it would be open until October 1st.
3,8 Mediocre
Pros: The beds were comfortable.
Cons: My stay started out standing for 30 minutes just to get checked in. There was only one person at the check in counter. The breakfast was terrible as we had to wait for coffee and food. Parking was terrible!!! I will not go back.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 6,3 Good
Based on 270 reviews
Mediocre
2,0
Pros: The view.
Excellent
10,0
Pros: I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
Mediocre
3,7
Okay
4,0
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Mediocre
2,0
Pros: pool
Okay
5,7
Pros: Location
Excellent
8,8
Pros: Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown to eat with no issues
Excellent
10,0
Pros: These guys just recovered from a natural disaster. The city had just burned down a month before our stay, and all things concidered they had done a bang up job getting things back to order. Only thing that got over looked was a problem with the cable box.
Excellent
10,0
Pros: Within walking distance of all the major attractions.
Excellent
8,0
Pros: This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Mediocre
2,2
Pros: 1/4 mile walk to mall
Excellent
9,7
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Details
Reviews
Overall 6,3 Good
Based on 270 reviews
2,0 Mediocre
Pros: The view.
Cons: There was mold in the bath room the staff was insulting the TV picture was crappy had bed bugs asked for my money back we spent 103 on one night and it was awful I will never stay there again and I am trying to get my money back.
10,0 Excellent
Pros: I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
Cons: Nothing
3,7 Mediocre
Pros:
Cons: Room had damp smell
4,0 Okay
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Cons: Tv didn’t work. Baseboard coming off. No tub stopper. Sketchy lamp shade. AC cover fell off. No signage on the unit, just knobs. Had to guess what was what. Bed sagged toward the middle.
2,0 Mediocre
Pros: pool
Cons: management, room was not clean, dirty pillow cases , tub didn't drain. overall experience was awefull
5,7 Okay
Pros: Location
Cons: We’ve stayed here before and it’s always good for location and price can’t really be beat.
We put in for a king bed and when we got there had two double beds. Not a huge deal but not what we wanted.
The TV didn’t work either which would have been aggravating if we stayed more than one night.
We didn’t say anything to management about this during our stay because we got there and quickly went downtown and didn’t find out about the tv until late that night.
When we contacted our booking place (hotels.com) they contacted the hotel and were told nothing could be done since it wasn’t mentioned during our stay.
For the price and a quick stay it’s not bad. Might check out somewhere else next time.
8,8 Excellent
Pros: Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown to eat with no issues
Cons: Carpet worn but that's expected with the volume of people that stay in Gatlinburg, and small issue with shower head leaking from crack in screw on connection
10,0 Excellent
Pros: These guys just recovered from a natural disaster. The city had just burned down a month before our stay, and all things concidered they had done a bang up job getting things back to order. Only thing that got over looked was a problem with the cable box.
Cons:
10,0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
8,0 Excellent
Pros: This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Cons:
2,2 Mediocre
Pros: 1/4 mile walk to mall
Cons: Where to start! Rooms need updating bad! Hard beds, Old tv, lights over the sink wouldn't come on. Shower head spraying in every direction. Water stain in roof tiles, tolite handle broken, bathroom heater switch was turned side ways. Not good not good at all
9,7 Excellent
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Cons:
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6,6 Good
Based on 1 017 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5,0
Mediocre
2,5
Pros: Nothing
Good
7,5
Pros: It was a nice comfortable place to sleep. We really didn't spend much time in the room
Okay
5,0
Pros: It was just okay
Okay
4,6
Pros: N/A
Okay
5,0
Pros: Value
Poor
1,0
Okay
4,6
Pros: We needed more towels but the office said housekeeping had taken them all to go to corridor at room 119 to find housekeeping and I could get from them. When I went there I saw people checking out of rooms but never saw housekeeping so never received any more towels. Our floor in room was really dirty and I told the office and they gave us a five dollar discount.
Mediocre
2,0
Pros: Nothing
Good
7,5
Pros: Price was good. The only dislike is having to put a $100 deposit on credit card for room.
Excellent
8,0
Pros: Location and cleanliness
Excellent
8,8
Pros: I love this motel!!! We travel to Gatlinburg several times a year-we only live about 11/2 hrs away-but because of the elevation difference between us and Gatlinburg, is just enough that it doesn't feel like we are too close and yet too far. Have seen a few times a black bear- that is in love with dumpsters and he is GORGEOUS!! but remember- dude is BIG AND FAST-he si not a pet and will KILL IF PROVOKED- so watch and enjoy but PLEASE LET HIM DO HIS THING AND EVERYONE-INCLUDING THE BEAR-WILL HAVE A GREAT EXPERIENCE!! NOT INTO THE BEAR THING? Well- you are within walking distance of several great food restaurants-ribs and steaks places, great selection menu places, Old Dad's convenience store as well as moon shine tasting and purchase stores, a gas station, and Ober Gatlinburg is right up the hill from Motel 6. Did I mention the quiet? IT IS SOOO PEACEFUL AND QUIET AND VERY RELAXING-NICE!!!
Details
Reviews
Overall 6,6 Good
Based on 1 017 reviews
Service
7,3
Location
6,8
Room
4,4
Comfort
4,0
Vibe
3,7
Cleanliness
3,1
Food
3,1
WiFi
3,1
Amenities
1,3
Service
6,9
Location
6,8
Room
5,2
Comfort
4,4
Cleanliness
3,7
Vibe
2,8
WiFi
2,8
Amenities
1,0
Service
7,6
Location
7,3
Vibe
3,8
Comfort
3,5
Cleanliness
3,0
Room
2,9
WiFi
1,9
Amenities
1,3
Room
3,7
5,0 Okay
Pros:
Cons: It needs to be updated.
2,5 Mediocre
Pros: Nothing
Cons:
7,5 Good
Pros: It was a nice comfortable place to sleep. We really didn't spend much time in the room
Cons: The coffee could have been a little more fresh.
5,0 Okay
Pros: It was just okay
Cons: Coffee was horrible...we were stuck on back side only one way in or out....hopefully no fire there. Long walk to town...
4,6 Okay
Pros: N/A
Cons: Upon Check in they demanded a $100.00 damage deposit!
5,0 Okay
Pros: Value
Cons:
1,0 Poor
Pros:
Cons: UnCleanliness and bugs
4,6 Okay
Pros: We needed more towels but the office said housekeeping had taken them all to go to corridor at room 119 to find housekeeping and I could get from them. When I went there I saw people checking out of rooms but never saw housekeeping so never received any more towels. Our floor in room was really dirty and I told the office and they gave us a five dollar discount.
Cons: Oh I just saw the heading and got it backwards. The pillows were amazing and I loved having the microwave and fridge in room
2,0 Mediocre
Pros: Nothing
Cons: TV and wifi didn’t work, pool was empty, a musty smell in the room.
7,5 Good
Pros: Price was good. The only dislike is having to put a $100 deposit on credit card for room.
Cons:
8,0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
8,8 Excellent
Pros: I love this motel!!! We travel to Gatlinburg several times a year-we only live about 11/2 hrs away-but because of the elevation difference between us and Gatlinburg, is just enough that it doesn't feel like we are too close and yet too far. Have seen a few times a black bear- that is in love with dumpsters and he is GORGEOUS!! but remember- dude is BIG AND FAST-he si not a pet and will KILL IF PROVOKED- so watch and enjoy but PLEASE LET HIM DO HIS THING AND EVERYONE-INCLUDING THE BEAR-WILL HAVE A GREAT EXPERIENCE!! NOT INTO THE BEAR THING? Well- you are within walking distance of several great food restaurants-ribs and steaks places, great selection menu places, Old Dad's convenience store as well as moon shine tasting and purchase stores, a gas station, and Ober Gatlinburg is right up the hill from Motel 6. Did I mention the quiet? IT IS SOOO PEACEFUL AND QUIET AND VERY RELAXING-NICE!!!
Cons: A larger parking lot would be nice, but there really not a lot of available land if you want the quiet and beauty.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5,8 Okay
Based on 2 102 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6,3
Pros: Location was great
Poor
1,0
Pros: Nothing it sucked we only stayed.one night we played for two I would like a refund for one night I want to see what kind of people you are ron.sellers
Mediocre
3,3
Pros: Nothing
Okay
5,8
Pros: Good
Mediocre
3,8
Pros: Location
Mediocre
3,3
Pros: Nothing!!!
Poor
1,0
Pros: The bed was comfortable
Okay
4,6
Pros: Shower and sink stopped up. Air conditioning not working and loud noise. Plugs didn’t work. Bathroom fan and light not working. Lamp didn’t work. New light bulb didn’t fix it. Drawer broken on nightstand
Excellent
10,0
Pros: Room was very spacious and beds where every comfortable Hotel was conveniently located to all kinds of attractions and restaurants looking forward to staying there again staff was very helpful and friendly...
Mediocre
3,0
Pros: Location. Parking appeared adequate.
Okay
5,0
Pros: Did not participate in breakfast --appearance was not tasteful -- overall the site needs to be refurbished -- or better yet torn down and rebuilt -- location is the only thing this property has going for it.
Poor
1,0
Pros: Location
Details
Reviews
Overall 5,8 Okay
Based on 2 102 reviews
Location
8,7
Value
6,9
Service
6,2
Comfort
4,0
WiFi
3,3
Room
3,1
Vibe
2,7
Breakfast
2,7
Cleanliness
2,5
Food
2,3
Wellness
2,2
Amenities
1,8
Location
8,2
Service
6,8
Comfort
3,6
Breakfast
3,0
Room
2,8
Cleanliness
2,4
WiFi
2,4
Food
2,2
Vibe
1,8
Amenities
1,7
Location
9,2
Service
6,7
Comfort
3,7
Room
2,8
Vibe
2,6
WiFi
2,5
Breakfast
2,5
Wellness
2,2
Cleanliness
2,1
Amenities
1,9
Room
2,8
6,3 Good
Pros: Location was great
Cons: Was being renovated lobby men restroom was smelly and not clean during my stay. Breakfast was just ok. Had better in other stays
1,0 Poor
Pros: Nothing it sucked we only stayed.one night we played for two I would like a refund for one night I want to see what kind of people you are ron.sellers
Cons: It was nothing like the phots
3,3 Mediocre
Pros: Nothing
Cons: I did not like the fact that they said they could give us our money back and then they didn’t. The pictures were not what the place in person was like. Staff was rude. Would not recommend this place
5,8 Okay
Pros: Good
Cons: Location
3,8 Mediocre
Pros: Location
Cons: The room was called a deluxe king suite it was so small I ask to be change to a double standard room just so you could use the toilet without having your leg right up against the vanity my husband hated this hotel and the room said he would never stay there again and no they did not change our room do not be fooled by the pictures online they are not that good
3,3 Mediocre
Pros: Nothing!!!
Cons: Just about everything.
1,0 Poor
Pros: The bed was comfortable
Cons: The hotel needs updates
4,6 Okay
Pros: Shower and sink stopped up. Air conditioning not working and loud noise. Plugs didn’t work. Bathroom fan and light not working. Lamp didn’t work. New light bulb didn’t fix it. Drawer broken on nightstand
Cons: See above. Typed in wrong spot. Location was good
10,0 Excellent
Pros: Room was very spacious and beds where every comfortable Hotel was conveniently located to all kinds of attractions and restaurants looking forward to staying there again staff was very helpful and friendly...
Cons: Toilet ran but that was the only problem with our room.
3,0 Mediocre
Pros: Location. Parking appeared adequate.
Cons: Hotel was in need of major repair. Pool was nasty. We didn’t let our kids swim. Old and outdated. Looked like a hotel you would see on cops. Website shows false pictures.
5,0 Okay
Pros: Did not participate in breakfast --appearance was not tasteful -- overall the site needs to be refurbished -- or better yet torn down and rebuilt -- location is the only thing this property has going for it.
Cons: The city of Gatlinburg deserves a better showing from Days Inn. I would not recommend it to anyone. Need I say more ???
1,0 Poor
Pros: Location
Cons: Deplorable, filthy, black mold in shower, toilet did not work, breakfast area was so discussing we walked down the street to a local restaurant. The worst motel I have ever stayed in in 50 years.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
Our Heatmaps tool will help you find the perfect place to stay in Gatlinburg by showing you how close hotel options are to major activities
Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
- Guinness World Records Museum
