Good to know
|Value for money||7,8|
|Distance to city centre||1,4 km|
|Nearest airport||Knoxville McGhee Tyson|
|Distance to airport||43,5 km|
|"Room was very large and clean."||(in 184 reviews)|
|"Staff was friendly & helpful."||(in 175 reviews)|
|"It has a great view."||(in 46 reviews)|
|"Nothing tub had bugs in it."||(in 13 reviews)|
|"old and dated"||(in 5 reviews)|
|"Lady at front desk was rude"||(in 9 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 42 reviews|
|desk clerk||in 45 reviews|
|desperate need||in 4 reviews|
|downtown gatlinburg||in 47 reviews|
|easy to walk||in 51 reviews|
|good breakfast||in 205 reviews|
|great view||in 57 reviews|
|location was great||in 231 reviews|
|main strip||in 12 reviews|
|old and dated||in 11 reviews|
|room was clean||in 342 reviews|
|shared balcony||in 33 reviews|
|spa tub||in 31 reviews|
|staff was friendly||in 240 reviews|
|view of the river||in 116 reviews|
Location was awesome!! We were able to walk most places for eating and entertainment! The room was spacious and the balcony worked really well with the creek outside made it so relaxing.
The elevator stopped working. We were on the 3rd floor.
Close enough to walk to town but far enough away to be quiet.
The breakfast wasn’t good.
Convenient location. Pleasant staff.
Elevator didn't work often and temp approval was expired in February. Room floors were dirty, debris behind refrigerator and cookies behind dresser. Floors were not cleaned during 9 night visit. Breakfast was good. Fresh pasteries and lots of choices.
The room was very dirty. The sofa had white stains all over it. That was very gross. We thought to cover it with the spare blanket, but the spare blanket was not washed and had hair all over it. We actually had to buy cleaner and sanitize the room ourselves the first night. We wrote a note to housekeeping and then room was cleaner the next two nights. However, the sofa remained stained.
Elevator sometimes work and sometimes didn’t
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
based on 892 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg
Where is SureStay Plus Hotel by Best Western Gatlinburg located?
SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1,4 km from the centre of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.
When is check-in time and check-out time at SureStay Plus Hotel by Best Western Gatlinburg?
Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus Hotel by Best Western Gatlinburg.
Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.
Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.
Does SureStay Plus Hotel by Best Western Gatlinburg offer free airport shuttle service?
No, SureStay Plus Hotel by Best Western Gatlinburg does not offer free airport shuttle service.
How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?
SureStay Plus Hotel by Best Western Gatlinburg is 43,5 km from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 94 km from Asheville Regional.
Can you bring pets to SureStay Plus Hotel by Best Western Gatlinburg?
No, pets are not allowed at SureStay Plus Hotel by Best Western Gatlinburg.
Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?
Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool on-site.
Reviews about SureStay Plus Hotel by Best Western Gatlinburg
Most popular landmarks
- Ober Gatlinburg 329 m
- Ripley's Haunted Adventure 0,5 km
- Amazing Mirror Maze 0,5 km
- Gatlinburg Convention Center 0,6 km
- Star Cars Museum 0,6 km
- Gatlinburg Space Needle and Family Fun Center 0,7 km
|Knoxville McGhee Tyson||43,5 km|
|Asheville Regional||94 km|