SureStay Plus by Best Western Gatlinburg

3 stars
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
7,8
Good
based on 2339 reviews
2 339 reviews
Fri 9/1
-
Sat 10/1
1 room, 2 guests
Deals from
R781
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
R781
King room
R793
Double room
R859
36 more SureStay Plus by Best Western Gatlinburg deals
36 more SureStay Plus by Best Western Gatlinburg deals
Photos of SureStay Plus by Best Western Gatlinburg
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

7,8
Good rating
Based on 2 339 verified guest reviews

Latest deals for SureStay Plus by Best Western Gatlinburg

Fri 9/1
Sat 10/1
Double room
2 queen beds
R859
nightly with fees
Standard Room
bed type unknown
R924
nightly with fees
1 king bed
R991
nightly with fees
2 queen beds
R991
nightly with fees
King room
1 king bed
R793
nightly with fees
bed type unknown
R1 008
nightly with fees
1 king bed
R1 411
nightly with fees
Queen room
2 queen beds
R781
nightly with fees
2 queen beds
R1 242
nightly with fees
2 queen beds
R1 348
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Plus by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Designated smoking area

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Microwave

General

  • River view
  • Family rooms
  • Telephone
  • Interconnected room(s) available

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • 24-hour front desk

Health and safety

  • CCTV outside property
  • First-aid kit
  • CCTV in common areas

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Balcony
  • Beach chairs

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Pool

  • Outdoor pool

Reviews of SureStay Plus by Best Western Gatlinburg

7,8
Good
2339 verified ratings
Wonderful
959
Very good
386
Good
356
Okay
150
Fair
180
Mediocre
86
Poor
222

Summary of reviews

Guests say
Guests appreciated the great location and river views, but many were disappointed with the cleanliness of the rooms, reporting dirty sheets and unpleasant odors. The service was also criticized, with some staff appearing unhelpful. Overall, while some enjoyed their stay, the cleanliness and service issues left a negative impression on many guests.
AI-generated from customer reviews
Location9 out of 10
Service2 out of 10
Cleanliness0 out of 10
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All reviews

6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
10
Wonderful
Anonymous, Feb 2016
Pros (+) Great location for shops or mountains
10
Wonderful
Anonymous, Feb 2016
Pros (+) Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons (-) Nothing
9.7
Wonderful
Gokhan, Jan 2016
Pros (+) Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons (-) The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery188 m
  • Ober Gatlinburg316 m
  • Gatlinburg Convention Center0.6 km
  • Ole Smoky Distillery0.6 km
  • Gatlinburg Space Needle and Family Fun Center0.6 km
  • Gatlinburg Sky Lift0.7 km
  • First Methodist Church0.8 km
  • World of Illusions0.9 km
  • Treasure Quest Miniature Golf1 km
  • Guinness World Records Museum1.1 km
  • Ripley's Aquarium of the Smokies1.3 km
  • Wild Bear Falls Water Park2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay Plus by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay Plus by Best Western Gatlinburg

  • Where is SureStay Plus by Best Western Gatlinburg located?

    SureStay Plus by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1,4 km from the centre of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus by Best Western Gatlinburg?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus by Best Western Gatlinburg.

  • Does SureStay Plus by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus by Best Western Gatlinburg from the airport?

    SureStay Plus by Best Western Gatlinburg is 43,5 km from Knoxville McGhee Tyson. SureStay Plus by Best Western Gatlinburg is 94 km from Asheville Regional.

  • Does SureStay Plus by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus by Best Western Gatlinburg has a pool on-site.

  • How does KAYAK find such great SureStay Plus by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus by Best Western Gatlinburg.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Ski Mountain Lodge
7.6 Good (192 reviews)0,06 kmWi-Fi, Coffee machine, Free parkingR1 010+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1 228 reviews)0,11 kmOutdoor pool, Fitness centre, Free Wi-FiR2 119+
2-star hotel
Motel 6 Gatlinburg Smoky Mountains6.9 Good (2 086 reviews)0,13 kmOutdoor pool, Room service, Free Wi-FiR828+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1 514 reviews)0,22 kmAdults only, Free Wi-Fi, Coffee machineR977+

Cheapest

See cheapest stays in Gatlinburg
2-star hotel
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.4 Good (3 191 reviews)0,23 kmIndoor pool, Free Wi-Fi, Tea/coffee makerR762+
2-star hotel
River Edge Inn8.3 Excellent (2 617 reviews)0,37 kmOutdoor pool, Room service, Free Wi-FiR795+
2-star hotel
Motel 6 Gatlinburg Smoky Mountains6.9 Good (2 086 reviews)0,13 kmOutdoor pool, Room service, Free Wi-FiR828+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1 514 reviews)0,22 kmAdults only, Free Wi-Fi, Coffee machineR977+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
The Timber at Holly Branch
10 Excellent (7 reviews)0,23 kmRestaurant, Bar/Lounge, Free Wi-FiR1 788+
3-star hotel
Old Creek Lodge9.2 Excellent (850 reviews)0,32 kmOutdoor pool, Free Wi-Fi, Coffee machineR2 152+
3-star hotel
Hilton Garden Inn Gatlinburg8.8 Excellent (799 reviews)0,41 kmIndoor pool, Fitness centre, RestaurantR1 506+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1 228 reviews)0,11 kmOutdoor pool, Fitness centre, Free Wi-FiR2 119+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
1,4 km
Knoxville McGhee Tyson
43,5 km

Everything you need to know for your stay in Gatlinburg

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