|"Clean friendly staff great location"||(in 182 reviews)|
|"Staff was very friendly and helpful!"||(in 174 reviews)|
|""Breakfast good, will definitely stay again!""||(in 123 reviews)|
|"The room was very dirty."||(in 106 reviews)|
|"Ants in bed dirty windows."||(in 16 reviews)|
|""Mold, cockroaches, broken lamp, broken desk chair.""||(in 17 reviews)|
|room was clean||in 666 reviews|
|location was great||in 492 reviews|
|dirty room||in 429 reviews|
|friendly staff||in 397 reviews|
|good breakfast||in 360 reviews|
|balcony overlooking the river||in 155 reviews|
|front desk||in 129 reviews|
|walking distance||in 118 reviews|
|great view||in 97 reviews|
|downtown gatlinburg||in 89 reviews|
|bed was comfortable||in 64 reviews|
|main street||in 63 reviews|
|dirty windows||in 41 reviews|
|king suite||in 38 reviews|
|able to walk||in 30 reviews|
I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
Great location for shops or mountains
Great price and clean
Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Great Affordable Place to Stay in Gatlinburg
Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
The barking dog next door.
Clean and comfortable,. We will be back!
Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels
No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
I loved that all the rooms over looked the river. It was very clean and comfortable.
The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.
Good Value, Great Location
Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each room has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
based on 1 420 reviews
Policies vary by room type and provider.
SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1,4 km from the centre of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.
Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus Hotel by Best Western Gatlinburg.
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.
No, SureStay Plus Hotel by Best Western Gatlinburg does not offer free airport shuttle service.
SureStay Plus Hotel by Best Western Gatlinburg is 43,5 km from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 94 km from Asheville Regional.
Yes, SureStay Plus Hotel by Best Western Gatlinburg is a pet-friendly hotel.
Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool on-site.
SureStay Plus Hotel by Best Western Gatlinburg has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.