SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
+1 865 325 1516

Cheapest
rate per night

7,9

Good
based on 892 reviews
SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg, TN, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com R692
KAYAK R810
Priceline R810
Hotels.com
KAYAK
Priceline

Good to know

Value for money 7,8
Distance to city centre 1,4 km
Location rating 8,6
Nearest airport Knoxville McGhee Tyson
Distance to airport 43,5 km

Rooms

Check-in
Check-out

Queen rooms

R692+

Bed type
Provider
Nightly base price
Queen bed
R692 per night
Queen bed
R864 per night
Queen bed
R911 per night
Queen bed
R1 036 per night
Queen bed
R1 266 per night
Queen bed
R1 727 per night
Queen bed
R2 438 per night
Queen bed
R2 641 per night

Standard rooms

R813+

Bed type
Provider
Nightly base price
Unknown
R813 per night
Queen bed
R1 625 per night
Queen bed
R2 235 per night

King rooms

R810+

Bed type
Provider
Nightly base price
King bed
R810 per night
King bed
R810 per night
King bed
R813 per night
King bed
R821 per night
King bed
R993 per night
Unknown
R2 032 per night
King bed
R3 454 per night

Reviews

Pros

Cons

Traveller rating

381
235
117
56
8

Time of year

Traveller type

Show reviews that mention

+
bed was comfortable in 42 reviews
desk clerk in 45 reviews
desperate need in 4 reviews
downtown gatlinburg in 47 reviews
easy to walk in 51 reviews
good breakfast in 205 reviews
great view in 57 reviews
location was great in 231 reviews
main strip in 12 reviews
old and dated in 11 reviews
room was clean in 342 reviews
shared balcony in 33 reviews
spa tub in 31 reviews
staff was friendly in 240 reviews
view of the river in 116 reviews
  • Good
    Mar 2020
    8,0

    Location was awesome!! We were able to walk most places for eating and entertainment! The room was spacious and the balcony worked really well with the creek outside made it so relaxing.

    The elevator stopped working. We were on the 3rd floor.

  • Good
    Mar 2020
    7,0

    Close enough to walk to town but far enough away to be quiet.

    The breakfast wasn’t good.

  • Mediocre
    Mar 2020
    3,0

    Convenient location. Pleasant staff.

    Elevator didn't work often and temp approval was expired in February. Room floors were dirty, debris behind refrigerator and cookies behind dresser. Floors were not cleaned during 9 night visit. Breakfast was good. Fresh pasteries and lots of choices.

  • Mediocre
    Mar 2020
    4,0

    The room was very dirty. The sofa had white stains all over it. That was very gross. We thought to cover it with the spare blanket, but the spare blanket was not washed and had hair all over it. We actually had to buy cleaner and sanitize the room ourselves the first night. We wrote a note to housekeeping and then room was cleaner the next two nights. However, the sofa remained stained.

    Housekeeping

  • Okay
    Mar 2020
    6,0

    Elevator sometimes work and sometimes didn’t

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About

Overview

The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,9 Good

based on 892 reviews

7,6

Cleanliness

7,9

Comfort

8,3

Staff

7,8

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free breakfast
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Internet
Outdoor pool
Air-conditioned
24-hour front desk
Free parking
Designated smoking area
Non-smoking rooms available
Lift
Hiking
Hairdryer
Pets not allowed
Linens
Towels
Laundry facilities
Express check out
Cable or satellite TV

FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg

Where is SureStay Plus Hotel by Best Western Gatlinburg located?

SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1,4 km from the centre of Gatlinburg. Ober Gatlinburg is the closest landmark to SureStay Plus Hotel by Best Western Gatlinburg.

When is check-in time and check-out time at SureStay Plus Hotel by Best Western Gatlinburg?

Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus Hotel by Best Western Gatlinburg.

Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?

Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free Wi-Fi.

Does SureStay Plus Hotel by Best Western Gatlinburg offer free parking?

Yes, SureStay Plus Hotel by Best Western Gatlinburg offers free parking.

Does SureStay Plus Hotel by Best Western Gatlinburg offer free airport shuttle service?

No, SureStay Plus Hotel by Best Western Gatlinburg does not offer free airport shuttle service.

How far is SureStay Plus Hotel by Best Western Gatlinburg from the airport?

SureStay Plus Hotel by Best Western Gatlinburg is 43,5 km from Knoxville McGhee Tyson. SureStay Plus Hotel by Best Western Gatlinburg is 94 km from Asheville Regional.

Can you bring pets to SureStay Plus Hotel by Best Western Gatlinburg?

No, pets are not allowed at SureStay Plus Hotel by Best Western Gatlinburg.

Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool on-site.

Photos

All photos (23)
Building (4)
Bedroom (5)
Pool (2)
Lobby (2)

Location

Most popular landmarks

  • Ober Gatlinburg 329 m
  • Ripley's Haunted Adventure 0,5 km
  • Amazing Mirror Maze 0,5 km
  • Gatlinburg Convention Center 0,6 km
  • Star Cars Museum 0,6 km
  • Gatlinburg Space Needle and Family Fun Center 0,7 km

Getting around

Knoxville McGhee Tyson 43,5 km
Asheville Regional 94 km
Toccoa 126,7 km
Clemson 129,2 km

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