Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN 37738, United States
+1 865 430 4800

Cheapest
rate per night

8,2

Excellent
based on 3 796 reviews
Westgate Smoky Mountain Resort & Spa - Gatlinburg, TN, United States
Check-in
-
Check-out
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Provider Nightly total
Vrbo R1 597
HomeAway R1 613
Agoda.com R1 684
Vrbo
HomeAway
Agoda.com

Good to know

Distance to city centre 2,1 km
Location rating 6,4
Nearest airport Knoxville McGhee Tyson
Distance to airport 43,4 km

Rooms

Check-in
Check-out

Deluxe rooms

R3 140+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 140 per night
IMAGE
Unknown
R3 140 per night

Reviews

Pros

Traveller rating

152
54
35
13
4

Time of year

Traveller type

Show reviews that mention

+
blanket or pillow in 1 review
great view in 23 reviews
hot tub in 21 reviews
nice and the location in 21 reviews
parking was horrible in 3 reviews
pigeon forge in 17 reviews
room was nice in 59 reviews
sell you a timeshare in 2 reviews
staff very friendly in 46 reviews
water park in 25 reviews
young children in 8 reviews
  • Excellent
    Oct 2019
    10,0

    Beautiful property still being built from a fire three years ago. Staff were so helpful! Wish we had planned more than a night to take advantage of the apartment amenities and spend more time gazing off our balcony, where we saw 4 Blackbears our first night!

    Wish we had more time to explore!

  • Good
    Oct 2019
    8,0

    Location was great

    Rooms felt a little cramped in space

  • Excellent
    Oct 2019
    9,6

    The room was extremely nice ! Quiet and gorgeous views

    Check in/out time: Check in is at 4pm and check out is at 10am if you are staying 1 night it doesn't allow you time to relax or enjoy the stay

  • Excellent
    Oct 2019
    10,0

    Great place, would definitely go back!

  • Mediocre
    Oct 2019
    3,3

    The first room they sent us to was not cleaned from the last guests (this was 6pm- not checking in early) the second room they upgraded us to was nice at first but nothing worked. Turned on the shower and the whole bathroom flooded. Coffee pot was full of mold, oven didn’t work, etc. We left after 1 night. Also there’s not nearly enough room parking which means parking and walking to your room. That’s fine except they have bears on the property and tell you to avoid going outside after dark.

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About

Overview

The Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee provides a beautiful setting for a getaway in the Great Smoky Mountains. Guests will be just minutes from the National Park area, Dollywood, and historic downtown Gatlinburg, which is bustling with sights to see and things to do. The guest rooms available all feature clean, modern designs with a touch of rustic mountain charm and plenty of amenities. Villas come with a full kitchenette or kitchen space, creating a home away from home for guests, with up to 5 bedroom suites available for families and large groups.

This resort and spa is full of onsite amenities and attractions, including an indoor/outdoor waterpark that is great for families and people of all ages. Admission to the park is included with a stay at the Westgate Smoky Mountain Resort & Spa. Known as Wild Bear Falls, the waterpark occupies 60,000 square feet of space on the property, including multiple water slides, a lazy river, treehouse playground area, and a retractable roof for seasonal enjoyment.

Adventurous guests can try out the Flying Bear zipline, which is kid-friendly and safe for all levels of experience. Those looking for a little more relaxation can head to the top-rated spa onsite for a little rest and relaxation, or to the heated outdoor pool and spa tub area. There is even a 9-hole forest-themed mini golf excursion at this resort, offering great views of the mountainside. Multiple restaurants and bars are on the resort grounds, providing plenty of fine dining experiences and places to unwind at the end of the day.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 3 796 reviews

8,4

Vibe

8,3

Pool

4,5

Food

3,1

WiFi

Things to know

  • Friendly service
  • Great view
  • Pleasant hotel grounds

Check in

16:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Internet
Concierge service
Gift shop
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
No smoking
Bar/Lounge
Air-conditioned
24-hour front desk
Free parking
Playground
Pets allowed on request. Charges may apply.
Lift
Express check out
Storage available
Grill
Laundry facilities
Cable or satellite TV
Kitchen/kitchenette
Sauna
Linens
Towels
Fireplace
Terrace/Patio
Laundry service
Meeting/Banquet facilities
Room service
Restaurant
Safe
Pool table

FAQs when booking at Westgate Smoky Mountain Resort & Spa

Where should I dine at Westgate Smoky Mountain Resort Spa?
All of the accommodation at Westgate Smoky Mountain includes a kitchenette or full kitchen, so guests can prepare their own meals in the comfort of their villas. The Smoky Mountain Marketplace, located opposite Wild Bear Falls water park, has a wide range of groceries and freshly-baked goods for sale. Guests can also order groceries from the Smoky Mountain Marketplace and have it delivered directly to their villas or cabins. This can even be done in advance so your villa is stocked when you arrive. A variety of lunch specials, sandwiches, snacks and souvenirs can be purchased at the marketplace, which also serves Starbucks coffee. If you’re not in the mood for cooking, the Roaring Fork serves friendly-family meals including burgers, pizzas, and salads.
Does the spa at Westgate Smoky Mountain Resort Spa have any signature treatments?
The Serenity Spa at Westgate Smoky Mountain offers over 50 different treatments and a number of special spa packages. The Signature Escape features 5h of spa treatments, including a signature massage, facial, manicure, and pedicure. The Fountain of Youth package includes a Swedish massage, oxygen facial, and paraffin treatment to leave your hands and feet soft and smooth. If you want to book a massage for two, the Time Together package includes two Swedish massages, a European facial, and a gentleman’s facial. The spa also offers a range of manicures, pedicures, and facials for children and teenagers.
What kind of activities are possible at Westgate Smoky Mountain Resort Spa?
A wide range of activities for children and adults are possible at Westgate Smoky Mountain Resort Spa. The Activities Center is located on the first floor of the Wild Bear Falls water park, which is open from 10:00 am to 5:00 pm. Activities range from arts and crafts and scavenger hunts to water aerobics, movie nights, bingo, and tribute bands in the evenings.
What kind of accessible amenities are available at Westgate Smoky Mountain Resort Spa?
Westgate Smoky Mountain Resort Spa has a number of accessible suites to accommodate guests with mobility issues or in wheelchairs. Guests can select the accessible Studio Villa that sleeps four and has its own kitchenette or a one-bedroom villa, which has a full kitchen, separate living area, king bed and queen sleeper sofa, and 546 sq ft of space. Accessible amenities include a walk-in shower or a shower/tub with handrails, adjustable shower head, as well as a lowered countertop and sink for easy access.
Are there any special packages or discounts at Westgate Smoky Mountain Resort Spa?
If you're traveling with a group or family, make your stay even more memorable with the special offers KAYAK provides for the Westgate Smoky Mountain Resort & Spa. Some of these deals include free self parking and discounts on villas that sleep 4 people with queen and double sofa beds.

Photos

Westgate Smoky Mountain Resort & Spa - Gatlinburg - Bedroom All photos (35)
Westgate Smoky Mountain Resort & Spa - Gatlinburg - Bathroom Bathroom (2)
Westgate Smoky Mountain Resort & Spa - Gatlinburg - Bedroom Bedroom (5)
Westgate Smoky Mountain Resort & Spa - Gatlinburg - Dining room Dining room (1)
Westgate Smoky Mountain Resort & Spa - Gatlinburg - Gym Gym (2)

Location

Most popular landmarks

  • Hillbilly Golf 1,6 km
  • Sweet Fanny Adams Theatre 2 km
  • Ripley's Aquarium of the Smokies 2,1 km
  • Mysterious Mansion 2,1 km
  • Cooter's Place 2,2 km
  • Guinness World Records Museum 2,2 km

Getting around

Knoxville McGhee Tyson 43,4 km
Asheville Regional 94,4 km
Toccoa, Georgia 129,4 km
Clemson 131,4 km