Book Europcar hire cars in Playa del Carmen

Playa del Carmen, QR, Mexico
Sep 29 — Oct 6
Playa del Carmen, QR, Mexico
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Playa del Carmen

Overall rating3.6 MediocreBased on 12 reviews
Cleanliness
3.5
Comfort
3.6
Overall
3.8
Pick-up/Drop-off
3.6
Value for money
3.6

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Pros:NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.Cons:Honoring the reservation!Reviewed Jan 2 2021
review fromkayak
2.0
Pros:The people working at the agency were very nice.Cons:They didn’t have the car we had reserved. It was so much more expensive—like three times more! It took over two hours to figure it out. We ended up paying triple and driving a tiny car we didn’t reserve! It was a frustrating part if our trip. I would never rent a car from there again. However we heard that many companies are similar.Reviewed Dec 31 2020
review fromkayak
2.0
Pros:NothingCons:STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!Reviewed Mar 17 2021
review fromkayak
2.0
Pros:Super rude staff (young guy)Cons:Staff was so rude that we decided not to rent there and go somewhere else.Reviewed May 29 2021
review fromkayak
2.0
Cons:The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.Reviewed May 31 2021
review fromkayak
8.4
Cons:Forced insurance premiumsReviewed Feb 26 2018
review fromkayak
8.0
Pros:CarCons:Slow, $27 for 1/8 tank gasReviewed Jan 22 2018
review fromkayak
2.0
Poor servicePros:Location in the resort I was staying was convenient.Cons:Service was poor. Representatives were deceptive about pricing. Prices changed rapidly day to day and were much different than the posted prices. Really bad insurance coverage options (unable to decline damage waiver). Seemed very unorganized.Reviewed Dec 16 2018
review fromkayak
2.0
Cons:Don't book! Having a reservation means nothing they won't hold a car for you.Reviewed Jan 8 2018
review fromkayak
4.0
Be careful and do take pictures of the carCons:The pick up was quite easy. Although we booked the car for 8 am and it was only ready for us at 10am (they were finishing cleaning it and then we reviewed the contract/car state etc). My issue was at drop off. They tried to make us liable for a scratch that was already there before pick up. We were very lucky to have pictures of the car we took on pick up day to prove it wan't us. But even with that it was a struggle to prove it was the same scratch. I am used to car rental companies so I expect those types of issues (hence the pictures) but still, this is a stressful and unpleasant experience for anyone who doesn't want to be charged hundreds randomly.Reviewed Jan 2 2019
review fromkayak

Where can I find Europcar hire cars in Playa del Carmen?

Playa Del Carmen, Quintana Roo, Europcar car hires

Address

Playa Del Carmen, Quintana Roo

Phone

+52 984 873 2820

Address

Ctra Cancun Chetumal Km 300

Phone

+52 984 179 9252

Address

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Address

Carr Federal Chetumal

Phone

+52 998 877 2100

Good to know

Most popular location

Playa Del Carmen, Quintana Roo

Most popular car type

Economy

Top tips for hiring a car from Europcar in Playa del Carmen

  • Economy car hires from Europcar in Playa del Carmen are around 47% cheaper than other car types, on average

FAQs about hiring a car from Europcar in Playa del Carmen

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Europcar in Playa del Carmen.

  • Europcar has 4 car hire locations in Playa del Carmen. Take a look at our Europcar hire location map to find the best car hires near you.

  • Yes

  • Yes