Pros: The car was clean on the inside and they made sure my phone was connected via Bluetooth before I left. Drop off was easy.
Cons: They rented the car I reserved to someone else. They only had larger cars, small SUV, available. I needed the gas mileage for an 800 mile trip to help take car of my dad after a week in the hospital and 3 surgeries. I had even called the facility directly to make sure I could get on the road asap. Very frustrating. Why make a reservation?! As I dropped off the vehicle, someone else was being told they only had small SUV's left, do they even have smaller cars?
Pros: Spacious vehicle, free upgrade as their options were limited, employees took extra time to make sure you were clear on what you were getting.
Cons: The location seemed a bit understaffed as many folks were waiting in line with only three employees checking people in, getting the cars, and making sure they were cleaned. They handled it well and professionally but seems like they could have used more help. The vehicle itself seemed to have a few internal issues, the far back left window would bounce around at times as if it weren't even connected to the car and then the gear shift had a loose part.
Great office and great rates!
Pros: I loved the people at enterprise. They worked with me and were so friendly.
Cons: Loved it al.
People at van nuys enterprise are hustlers
Pros: People at Portland enterprise are nicer and more helpful.
Pros: Customer service reps in Van Nuys, CA were excellent
Always use them
Pros: Courteous, clean, and willing to help. I always use Enterprise, I even bought my car from them. Best deal ever!
Cons: This particular location closed at 6pm and it didn't work for me. No matter, I got it the next morning and it was fine.
Good, fast, efficient
Pros: They gave us the cheapest car, like we wanted, and it was still good enough for our road trip.
Cons: They gave us only one key
Pros: There were very helpful, friendly, and with a very positive attitude. I would definitely rent again at that location.
Other suppliers in Van Nuys scored
Where can I find Enterprise hire cars in Van Nuys?
Address14436 Oxnard St.
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||09:00 - 12:00|
|Sunday||00:00 - 00:00|