Book Enterprise hire cars in Providence

Providence, RI, United States
Oct 4 — Oct 11
Providence, RI, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Providence

Overall rating7.2 GoodBased on 28 reviews
Cleanliness
7.4
Comfort
7.6
Overall
7.1
Pick-up/Drop-off
6.8
Value for money
6.9

Recent reviews

Traveller rating
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Find reviews that mention:
6.0
Pros:The agent who greeted us was friendly.Cons:i booked at the providence downtown location which was walkable from Amtrak. When Enterprise called to confirm my reservation, they said " ok we'll see you tomorrow at our North Providence location." I informed them that that was a mistake, at which point they told me that the downtown location was closed. (even though Kayak allowed me to select that location.) The NP location was 20 minutes in the opposite direction of where i was going, so i had to rebook to another location. This added to my travel time and added $40 in uber expenses. When i arrived at the location to pick up the car, I was told they were out of the size of cars i selected and i would be charged more per day for a larger car.....even though i called the day before to verify. The car also smelled like smoke that had been sprayed over with air freshener. All in all, I ended up with a smelly car that i didn't want at a higher price i didn't want from a place I didn't want to go.Reviewed Sep 28 2020
review fromkayak
10.0
Enterprise is the best!Pros:We worked with very professional gentlemen named Tony. Enterprise has always created a pleasant, stress-free experience and this was no exception.Reviewed Jun 17 2017
review fromkayak
9.2
Cons:Our pickup was unexpected because we were at the wrong location. If you fly into Providence, RI, you won't pickup your car at the Providence, RI location. There is a separate location in Warwick, RI that is attached to the airport.Reviewed Oct 15 2016
review fromkayak
4.8
Never thought renting a car would be such a hasslePros:The location of car rental office was conveniently located in downtown Providence. Unfortunately, this is the only positive thing I can say about the experience.Cons:This will definitely be the last time I rent from Enterprise. I was visiting family and friends for thanksgiving. The first problem was that I didn't live in RI so they questioned my MA license and asked me to explain why I didn't rent locally. Apparently they're not aware the prices to rent from Boston were 2X - 3X higher. Fair enough. Then they told me they would not rent the car unless I could send them proof of my return itinerary which had to be on the same day I wanted to return the vehicle. I've rented cars dozens of times in other states and never heard of such a thing. Since I hadn't bought tickets for the return trip yet they watch me purchase tickets for the commuter rail. When I show them the confirmation they said it's not good enough because the confirmation doesn't specify that I'm leaving on a specific day, as commuter rail tickets are good for any train in the next 180 days. So in order to get the vehicle I had to buy a more expensive on the Amtrak train just so the confirmation would state I was leaving on a certain day. This is where they went overboard and I became uncertain whether they simply have ridiculous policies or whether I was being treated unfairly because I was a minority. Normally I would have left without jumping through these hoops but it was the only car rental place in downtown Providence that was open the day after thanksgiving so I had no choice if I wanted to be able to see my family and friends for the holiday. Never again.Reviewed Dec 1 2015
review fromkayak
10.0
Great customer servicePros:The employees at both ends of the rental were great to work with. We were traveling with my 87 year old mother in law who needs help getting around. On the check in, the young lady pulled our suit case so that we could give an arm to my mother in law. On the check out, they rushed to get a wheel chair, and wheeled her up to where we met the airport tram.Reviewed Jun 26 2016
review fromkayak
4.8
Pros:The vehicleCons:The communication between your locations .. was told deposit was 28 dollars that was a lie and then they told me i could use my husbands card because it was a military friendly area...that was a lie as well .. i called two days before my trip to verify the details and was still told incorrect information and you guys made me not be prepared and i felt overwhelmed .. and i felt like they didnt care about me at allReviewed Feb 16 2020
review fromkayak
2.0
Pros:The worst customer service ever . Never again .Reviewed Dec 15 2015
review fromkayak
5.2
Truck smelt with a bunch of insects insidePros:ValueCons:Overall experience was bad , wait time , truck not clean or washedReviewed Jul 6 2018
review fromkayak
10.0
A great experiencePros:Problem free.Clean and reliable vehicle.Fast and courteous service.Will rent from Enterprise again.Reviewed Oct 24 2016
review fromkayak
10.0
FeedbackPros:The customer survive was amazing. Very friendly staff with great professional engagement. The only area of improvement was in car presentation. The vehicle was not externally cleaned well. The detail staff left the entice bottom half of the vehicle dirty. You could actually see where they stopped cleaning. Looked very bad.Reviewed Jan 16 2017
review fromkayak
3.6
Cons:Was charged more than $200 over what I was quoted. I will avoid Enterprise and carrentals.com in the futureReviewed Sep 27 2016
review fromkayak
9.6
Clean, comfortable, resonable pricePros:All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.Reviewed Apr 24 2017
review fromkayak

Where can I find Enterprise hire cars in Providence?

1 Sabin St, Enterprise car hires

Address

1 Sabin St

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00

Phone

+1 401 232 2056

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Enterprise in Providence

  • Intermediate car hires from Enterprise in Providence are around 13% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Providence

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Enterprise in Providence.

  • Enterprise has 1 car hire location in Providence. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes