Recent reviews
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10,0
Pros: This quiz malfunctioned . I answered "Excellent" to each question , but it didn't register . I WAS satisfied ! Thank you .
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5,2
Truck smelt with a bunch of insects inside
Pros: Value
Cons: Overall experience was bad , wait time , truck not clean or washed
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10,0
slow processing
Cons: Car was turned in May 30 am. Because bill wasn't promptly processed, it wasn't processed on the credit card submitted ,,, which was 'compromised' June 1. While successfully paid on the replacement card, that wasn't processed until 6/11, causing some customer concern and research time.
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7,2
Cons: The vehicle was dirty even after they washed it for me. I had to wash it again large amount of baked on dead insects on front of vehicle and backsides of side mirrors. Vehicle is black so the insects really showed. Interior was also dirty where last person spilled something and it was dried on center console. I wiped down interior.
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8,8
Helpful and knowledgeable staff
Pros: They dealt with the damage I had done accidentally to the car with dispatch and courtesy. Then they helped me ship a package by advising me where we could ship it at an office nearby AND drove us to the train station to catch a train!
Cons: The drop off was a little hard to find, and the office was just a little booth in a parking garage. But the staff made up for everything!
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2,0
It was awful, start to finish
Pros: Convenience at airport
Cons: Could not get car at price I was quoted, paid for hotel overnight
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10,0
Courteous and efficient
Pros: Employees were friendly and courteous, well organized and efficient. Location in downtown Providence was ideal. Pick up service greatly appreciated.
Cons: N/A
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10,0
Enterprise is the best!
Pros: We worked with very professional gentlemen named Tony. Enterprise has always created a pleasant, stress-free experience and this was no exception.
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7,6
Decent rental, coverage very expensive.
Pros: Employees were very friendly. They got us in and out in great time. The car was a 2017 model, ran great, and was very clean (great gas mileage, too).
Cons: The insurance coverage was ridiculous and cost as much as renting the car for three days.
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9,6
Clean, comfortable, resonable price
Pros: All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.
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10,0
Feedback
Pros: The customer survive was amazing. Very friendly staff with great professional engagement. The only area of improvement was in car presentation. The vehicle was not externally cleaned well. The detail staff left the entice bottom half of the vehicle dirty. You could actually see where they stopped cleaning. Looked very bad.
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10,0
Pros: The service was amazing and the manger was great!
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10,0
Pros: This quiz malfunctioned . I answered "Excellent" to each question , but it didn't register . I WAS satisfied ! Thank you .
review from
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10,0
slow processing
Cons: Car was turned in May 30 am. Because bill wasn't promptly processed, it wasn't processed on the credit card submitted ,,, which was 'compromised' June 1. While successfully paid on the replacement card, that wasn't processed until 6/11, causing some customer concern and research time.
review from
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8,8
Helpful and knowledgeable staff
Pros: They dealt with the damage I had done accidentally to the car with dispatch and courtesy. Then they helped me ship a package by advising me where we could ship it at an office nearby AND drove us to the train station to catch a train!
Cons: The drop off was a little hard to find, and the office was just a little booth in a parking garage. But the staff made up for everything!
review from
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10,0
Courteous and efficient
Pros: Employees were friendly and courteous, well organized and efficient. Location in downtown Providence was ideal. Pick up service greatly appreciated.
Cons: N/A
review from
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10,0
Enterprise is the best!
Pros: We worked with very professional gentlemen named Tony. Enterprise has always created a pleasant, stress-free experience and this was no exception.
review from
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9,6
Clean, comfortable, resonable price
Pros: All around great experience. Brand new Dodge Grand Caravan. Ran great. Easy pick up and drop off.
review from
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10,0
Feedback
Pros: The customer survive was amazing. Very friendly staff with great professional engagement. The only area of improvement was in car presentation. The vehicle was not externally cleaned well. The detail staff left the entice bottom half of the vehicle dirty. You could actually see where they stopped cleaning. Looked very bad.
review from
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10,0
Pros: The service was amazing and the manger was great!
review from
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7,2
Cons: The vehicle was dirty even after they washed it for me. I had to wash it again large amount of baked on dead insects on front of vehicle and backsides of side mirrors. Vehicle is black so the insects really showed. Interior was also dirty where last person spilled something and it was dried on center console. I wiped down interior.
review from
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7,6
Decent rental, coverage very expensive.
Pros: Employees were very friendly. They got us in and out in great time. The car was a 2017 model, ran great, and was very clean (great gas mileage, too).
Cons: The insurance coverage was ridiculous and cost as much as renting the car for three days.
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