Guest reviews
Overall rating
8,5
Excellent
Based on 13 038 reviews
Cleanliness
8,7
Comfort
8,8
Pick-up/Drop-off
8,6
Value for money
8,5
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
108
30
24
5
12
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
10,0
Pros: Very friendly helpful and professional.
review from
-
6,0
Cons: The car that I got needed oil change they told me that I can go get the oil change myself but it would be free I felt like I didn’t have to do that the car had problems I had to change to another car but I couldn’t do that for about five days because they kept telling me they didn’t have any cars available once I got the other car I was satisfied after that but it took me almost 2 weeks better communication
review from
-
10,0
Cons: Smooth transaction start to finish.
review from
-
8,0
Cons: They “upgraded” me to a CUV with worse gas mileage. It’d be nice if they had the car I reserved.
review from
-
10,0
Pros: The staff was friendly and quick. I had to extend the rental to another week and the staff was helpful to assist.
Cons: Nothing.
review from
-
2,0
Pros: I may have something to say but they overbooked and didn't even have a rental car for me
Cons: Enterprise overbooked cars and didn't even have one for me and corporate never called me back either so over the holidays and traveling it's not a good time to say oh I don't have a car for you
review from
-
10,0
Pros: The staff was overly welcoming, friendly, helpful, and efficient at both pick up and drop off. No issues with vehicle at all.
Cons: This was an exceptional experience, it couldn’t have gone any better.
review from
-
10,0
Pros: Staff was super easy. Process was quick and friendly.
review from
-
10,0
Pros: Easy in, easy out
Cons: N/A
review from
-
9,6
Pros: The convenience of pick up and drop off Quickly moving thru the process of each activity
Cons: Everything worked as it should... I would have like a little lower rate but it worked out
review from
-
8,0
Pros: Customer service was great. The first vehicle I was given (a Hyundai) had a funny noise as I left the airport so I returned and they gave me a Jag SUV.
Cons: I purchased insurance when I rented from Kayak. Enterprise told me that policy was worthless and was not through them.
review from
-
9,6
Pros: Easy pickup great vehicle.
Cons: Kind of pricy per day rate.
review from
Other suppliers in Indianapolis scored
- 9.0/10 Avis car hire in Indianapolis
- 8.0/10 Ace car hire in Indianapolis
- 8.6/10 Sixt car hire in Indianapolis
- 6.1/10 Payless car hire in Indianapolis
- 8.0/10 Budget car hire in Indianapolis
- 7.9/10 Dollar car hire in Indianapolis
- 7.2/10 Hertz car hire in Indianapolis
- 7.9/10 Airport Van car hire in Indianapolis
- 7.9/10 Thrifty car hire in Indianapolis
- 8.9/10 Alamo car hire in Indianapolis
Where can I find Enterprise hire cars in Indianapolis?
5110 Lafayette Road, Enterprise car hire
Address
5110 Lafayette RoadHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |