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With their national appeal, Avis and Hertz top the list as some of the easiest companies to use at the airport as both companies have fantastic customer care service. After making a reservation, they put your name on the information board showing which car is yours, making it easy for you to identify it when you reach the parking lot. This means that you don’t have to wait in line or deal with any car rental attendants. You simply walk to your car and drive away.
One of the main requirements to rent a car at Indianapolis Airport is a valid United States issued driver’s license bearing the name and the photograph of the driver. You must have a valid license from your country of origin for visitors coming outside the United States. Additionally, it would help if you had your passport before renting a car at this facility.
Renting a car at an airport such as this comes with numerous advantages for you to enjoy. Timeliness is the convenience that the rental car center offers. Located away from the main airport property, they save you the agony of maneuvering through the heavy airport traffic when exiting the facility. Also, at the airport car center are vending machines for snacks and drinks and clean restrooms for travelers.
Based on ratings and reviews from real users on KAYAK, the best car hire company at Indianapolis Airport is Alamo (8,6, 81 reviews).
Car hire companies that offer shuttle or pick-up services from Indianapolis Airport to off-airport locations include Ace, Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Sixt.
One location in Indianapolis Airport
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6,0 Okay
May 2021
Pros:
Drop off was easyCons:
Did not have car requested. Daily charge was more than reservation.10,0 Wonderful
May 2021
Pros:
We were able to upgrade for the same price.Cons:
NA2,0 Poor
Mar 2021
Cons:
Car was dirty, smoked in 3/4 tank of gas and the smart screen kept shutting off randomly (Nissan Armada)8,0 Very Good
Jul 2020
Pros:
The pick-up area was severely understaffed, but the guys who were there were extra courteous and worked hard to help me quickly.Cons:
It seemed the guy at the front desk didn't know what kind of van I would be offered. I don't know why the actual rental make/model has to be a mystery right up to the point of getting the keys. Also, the pick-up area was way understaffed.10,0 Wonderful
Jul 2020
Pros:
When they didn't have the car we requested they have us something better at a lower cost!Cons:
They didn't check over the vehicle and document scratches.10,0 Wonderful
Dec 2019
Pros:
Check in and check out was super easy, staff was friendlyCons:
Not gouging car rental prices to almost triple on holidaysOne location in Indianapolis Airport
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2,0 Poor
Apr 2021
Pros:
Nothing you stole my moneyCons:
Not stealing $177.008,0 Very Good
Apr 2021
Cons:
Windshield wipers were worn out and I had to replace the battery in my key fob.2,0 Poor
Nov 2020
Pros:
Staff not helpful-no one was there when I dropped off the car. I couldn’t get a receipt and they charged me $65 and given that I already paid Kayak, I don’t know why I was billed.Cons:
Communication10,0 Wonderful
Nov 2020
Pros:
The staff at the Dollar Rental in Queens were very friendly.Cons:
I noticed that the car had not been cleaned.2,8 Poor
Oct 2020
Pros:
NothingCons:
The flight to the airport was shorter than the line to pick up the car.8,8 Very Good
May 2020
Cons:
No one was manning the exit area to leave. Same for car return. The button on key fob for the trunk did not work.One location in Indianapolis Airport
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2,0 Poor
Apr 2021
Cons:
Had to wait 30 minutes in line. The clerk looked for my reservation on Hertz instead of Thrifty. The did t tell me the car was in the Hertz parking lot instead of Thrifty. Will never rent with them again.10,0 Wonderful
Mar 2021
Cons:
Need an additional person at rental counter, She was very efficient, but one is not enough for 3 rental agencies.2,0 Poor
Dec 2021
Cons:
That when i rent the car it was not the car that i rent and i have to pay more for a bigger7,2 Good
Oct 2020
Cons:
The airport pick up was confusing2,0 Poor
Sep 2020
Cons:
I reserved through you guys and got my receipt for 171.00. I was charged 1086.009,6 Wonderful
Sep 2020
Pros:
Easy and friendlyCons:
More agents on dutyOne location in Indianapolis Airport
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4,0 Mediocre
Oct 2022
2,0 Poor
Aug 2022
1,9 Poor
Jul 2021
8,0 Very Good
May 2021
Pros:
There is a national shortage of rental cars, even so, the staff was friendly. The car I requested was not available, but the replacement worked out even better and they honored the same price.4,0 Mediocre
Apr 2021
Pros:
drop off easyCons:
there was one guy checking us in there was a line of 15 people guy was slow a lady showed up she was much faster at getting people done.6,0 Okay
Apr 2021
Cons:
The car smelled like smoke and I went back to the counter to exchange it but they had a long line and I couldnt wait. It game me a headache every time I drove it. I know Budget has a fine for smoking should be a deterrent but make sure that the Budget employees who clean and check-in/out the car aren’t making it smell like smoke. A headache is miserable and was not appreciated especially for the steep price. Other than the smell, the car was very clean as fas as vacuuming, etc.One location in Indianapolis Airport
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10,0 Wonderful
Jan 2022
10,0 Wonderful
Jan 2022
6,0 Okay
Nov 2021
8,0 Very Good
Nov 2021
1,9 Poor
Jul 2021
2,0 Poor
May 2021
Cons:
The kiosk screwed up my reservation which ends up with my being seriously overcharged for the vehicle. Would like to speak to somebody over the phone about this matter. Please reply with a name and contact information of someone that I can call. Thank you, Allan ThompsonOne location in Indianapolis Airport
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10,0 Wonderful
May 2021
Pros:
Staff, vehicle, ease of pick up/drop offCons:
Price and fees6,0 Okay
Apr 2021
Pros:
We had to wait in a long line to pick up the car because there were only 2 people at the check out counter but other than that no problem.4,4 Mediocre
Jul 2020
Pros:
Staff was great Pickup and drop off was easyCons:
The car was extremely dirty. It seemed as if it was not washed or cleaned for the past couple rentals. The car was damaged in various areas. The car should be decommissioned until it gets fixed.10,0 Wonderful
Jun 2020
Pros:
Great...courteous, convenient, quality Jeep provided! Great experience!Cons:
No problems!10,0 Wonderful
Sep 2019
Pros:
yes, all went great and will for sure do it againCons:
nothing6,8 Okay
Jul 2019
Pros:
Staff was friendly and helpfulCons:
Car wash not washed or vacuumed prior to my pick up. It had bird poop on hood, windshield, and other places.One location in Indianapolis Airport
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10,0 Wonderful
Oct 2020
Pros:
Staff was very friendly and helpful. Drop off was very fast and friendly.10,0 Wonderful
Oct 2020
Pros:
everything was smooth and quickCons:
none10,0 Wonderful
Sep 2020
Pros:
Staff friendly and helpfulCons:
The selection of cars.10,0 Wonderful
Jun 2020
Pros:
John in Peoria made our drop-off experience super easy and pleasant.8,0 Very Good
Aug 2019
Pros:
Customer service was great. The first vehicle I was given (a Hyundai) had a funny noise as I left the airport so I returned and they gave me a Jag SUV.Cons:
I purchased insurance when I rented from Kayak. Enterprise told me that policy was worthless and was not through them.9,6 Wonderful
Jul 2019
Pros:
Easy pickup great vehicle.Cons:
Kind of pricy per day rate.One location in Indianapolis Airport
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4,0 Mediocre
Sep 2022
8,0 Very Good
Apr 2021
Pros:
No staff at the counter when we arrived, a card said to use the kiosk and no kiosk to be seen. When we brought the car back there was no staff around and this was at 4:30 PM.Cons:
Get anybody to be at your place of business or close down. And by the way we noticed that there was a big plug in the right rear tire. That is very dangerous in my opinion, and no spare along with no staff.2,0 Poor
Apr 2021
Pros:
Staff was friendly getting the rental and something happened to their computer. Claimed my reservation was flagged and they wouldn’t be able to rent to me for the night.Cons:
I rent from sixt regularly. There was no code or reason for the reservation being flagged. The agent couldn’t explain why.6,0 Okay
Feb 2021
Pros:
No issues with staff friendlinessCons:
They didn’t do the walk around the vehicle when I took it out and since I was in a hurry with lots of luggage, I forgot to do it. They just handed me the keys at the desk and pointed where the car is. But they walked around when I brought it back and claimed that a pebble off the street has chipped the paint off the hood.8,0 Very Good
Nov 2020
Pros:
Our flight was changed to a later flight and SIXT was to be closed at that time. When I called ahead the agent went out of her way to set up a rental with Alamo, who would be available. She was so diligent, that I did not mind for the disruption. They earn big points for follow through in making sure we were taken care of.Cons:
We would have liked to have rented from SIXT...2,8 Poor
Nov 2020
Pros:
There was no one at the desk. Walked out to the garage instead of the person helping me they sent me back inside. Moreover I didn’t get the size car I requested and the car has low tire pressure and need and oil change. Because we kept getting notifications on the dash.One location in Indianapolis Airport
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6,0 Okay
May 2021
Cons:
Car was damaged and in rough shape.8,0 Very Good
Oct 2020
Cons:
Was 2 yrs ago. Don't remember.4,4 Mediocre
Aug 2020
Cons:
Avis tried to sell me on almost $1K worth of car insurance despite purchasing with Allianz via Kayak. They said they didn't see I had any coverage - I had an email saying otherwise. Extremely confusing and terrifying not understanding if I was covered or not. There was also only 1 person and a giant line started forming (it was 4pm...seem like a high traffic time so felt odd), so I didn't feel like I could even take a moment to better understand what I was paying for and waiving because I was with the ONLY person available. I was also sent to the wrong space number. And I wasn't told how to open the trunk of the car, which sounds stupid, but this one was hidden under one of the backlights (??? horrible design) so I stood at the car for 20 minutes pushing random areas of the trunk like a moron trying to open it. This is the 2nd terrible experience I've had with both Avis and Kayak. Last time ever - others beware. Check out other rental dealers8,0 Very Good
Jan 2020
Pros:
The car itself was a wonderful ride.Cons:
The pick up was a nightmare and it was all over me using a debit card. The first person I spoke to refused to help me because I didn't have a Major credit card even though it stated online you can use a debit card with a return flight. Finally, after an hour a nice lady helped me and got me out the door with my car.5,2 Fair
May 2018
Pros:
The Indianapolis airport rental car experience is always easy. No bus, no shuttle, no hassle. It's arguably the best big airport rental car experience in the country.Cons:
We rented an Avis 12-person passenger van. It was filthy and had two major dents on the outside. I was embarrassed to put my guests in this van and was told I had no alternative van to choose from. For the price ($500+) for three days, I was extremely disappointed. Avis is better than this.10,0 Wonderful
Apr 2018
Pros:
Very efficient.Cons:
NothingOne location in Indianapolis Airport
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1,9 Poor
Sep 2021
10,0 Wonderful
Aug 2021
One location in Indianapolis Airport
2 locations in Indianapolis Airport
One location in Indianapolis Airport
Locations in Indianapolis Airport
8639 West Washington St.
+1 877 826 4680
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10,0 Wonderful
Apr 2017
Pros:
Great price, very nice and clean new dodge caravan, and quick/easy pickup.6,4 Okay
Oct 2016
Pros:
Price was good until I realized I had to pay extra for multiple drivers.Cons:
I specificallly asked for a smoke free van and it was not. Smelled horrible3,6 Poor
Oct 2016
Pros:
The price was reasonableCons:
You get what you pay for. The van did not have a TV, power doors, the rear windows did not let down, and no rear back up camera. The staff was also unkind.8,0 Very Good
Sep 2016
Pros:
The friendly service.Cons:
Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.10,0 Wonderful
Aug 2016
Pros:
Nice people, easy process. We were renting a van for a road trip and they let us our car there for a week while we took our trip in the rental. It's close to where the airport used to be, not so much to where the airport is now, but we weren't flying into town so that didn't bother us any.10,0 Wonderful
Jun 2016
Pros:
I liked the price, unlimited mileage, easy access to location near airportCons:
I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.One location in Indianapolis Airport
Locations in Indianapolis Airport
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One location in Indianapolis Airport
Locations in Indianapolis Airport
7801 Colonel H. Weir Cook Memo, Indianapolis, , USA Indiana
+1 914 368 0091
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Most popular car type | Economy |
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