Book Enterprise hire cars in Buffalo

Buffalo, NY, United States
Oct 2 — Oct 9
Buffalo, NY, United States
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Buffalo

Overall rating7.7 GoodBased on 58 reviews
Cleanliness
8.0
Comfort
7.9
Overall
7.5
Pick-up/Drop-off
7.4
Value for money
7.4

Recent reviews

Traveller rating
2
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2
3
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Find reviews that mention:
2.0
Pros:The whole experience was unhappy. The least they could have done, was call me to let me know that the car I rented, was not available. I had to find a ride all the way to the car rental agency, only to find that they did not have the car that I booked.Cons:The whole experience was unhappy. The least they could have done, was call me to let me know that the car I rented, was not available. I had to find a ride all the way to the car rental agency, only to find that they did not have the car that I booked.Reviewed Jan 8 2021
review fromkayak
7.2
Don't believe the price quotedPros:Nice new car, friendly service, easy in general.Cons:The price quoted was very different to the final price we paid. I know this was down to the insurance but really, when will someone start giving a full price quote including collision damage waiver etc - a quote that anyone would pay rather than these low quotes that then get totally inflated by around 40% of the original quote. It is misleading and very disappointing to always have to pay so much more when it comes down to the nitty gritty.Reviewed Feb 24 2017
review fromkayak
4.0
Cons:EverythingReviewed Sep 30 2020
review fromkayak
8.4
Good overallPros:Car was perfect for what we needed; every conceivable extra fitted apart from Sat nav; return was painless.Cons:Pick up took an age and staff were a bit abrupt.Reviewed Aug 5 2016
review fromkayak
2.0
Pros:Horrible staff. My reservation was not available.Cons:Holding a reservationReviewed Dec 9 2020
review fromkayak
8.0
Pros:Great car, excellent customer service, car in good shapeCons:Car was filthy inside, food under seats, windows had to be cleaned multiple times to get grease and grime off.Reviewed Sep 15 2020
review fromkayak
10.0
Pros:Very friendly staff, nice car, and got a really good rate.Reviewed Jun 17 2020
review fromkayak
10.0
Excellent Customer ServicePros:The manager at this location (Adam) was amazing. He was able to switch my rental from the airport location, and offer me the same price, which actually turned out to be cheaper because I didn't have to pay the "extra charge" for picking up at the airport. When we returned the minivan, he even took a little more money off because we had found some garbage from previous renter under the seat. I also want to mention that it is such a better experience when the vehicle has such low mileage. I felt like I had a brand new vehicle for a couple of days! When we go on road trips, we always rent, and we will definitely come to this particular location again in the very near future. Thank you so much, Adam!Cons:The only thing we didn't like was finding a small amount of garbage from previous renter. But since it was under the seat, I guess it could be easily missed. And the manager (Adam) more than made up for that. Because of the low mileage, the car was clean regardless.Reviewed Aug 30 2018
review fromkayak
4.8
Horrible Customer ServicePros:New CarsCons:The managers/assistant managers behavior. The fact that I, being 19 years old, can't drive when my car is in servicing. I need to have a valid credit card under my name, I need to pay 23$ per day for being "underage". The car is being rented for 2-4 months making the total underage cost to be: $1,380-$2,760. I am covered under insurance and have a valid driver license with no fine or accidents on record. If I am leaving a car for servicing, the dealership pays for the rental vehicle ONLY. What's the point of having a rental vehicle when I can't drive it.Reviewed Mar 25 2016
review fromkayak
2.0
It was terrible! Enterprise did not have a car for me.Pros:Absolutely Nothing!!!!!Cons:Enterprise did not have a car for me when I arrived. They said it would take over an hour to get a car transferred from another location....and then told me the price would double, since they would have to bring a car from another location...and the prices were different at the other location. I was so upset, I walked out and got a taxi. The Enterprise rep told me I should never rent s. At from a third party site like Kayak....because often times Enterprise can really honor that price. I'm so upset at Kayak and Enterprise!!Reviewed Jun 7 2017
review fromkayak
6.0
Disappointed in Kayak and EnterpriseCons:I booked online and booked a one way. Pick up Buffalo, drop off Syracuse, NY. The agent at the airport informed me my rental was for their downtown location. I spent $35 for a taxi ride to get my vehicle. I was never given an option to choose a location. Once there I was asked if I wanted to upgrade for a couple of dollars more per day for a Tahoe. Since a nor'easter was coming I agreed. I had to wait a while while they cleaned the vehicle but was told to bring it back empty on fuel to make up for my wait. Once driving with the heat on I smelled a strong nasty odor that never went away for the whole rental. The snow was combining down hard within a few hours and I was looking to put it in all wheel drive only to find out it was a two wheel drive Tahoe. I had reserved a smaller class SUV 4wheel drive to begin with. This vehicle was not good for traction in the inclement weather I was involved in. The icing on the cake was when I got to Syracuse and called to find out what time the airport location opened, I was told that my return was for another location and I would be charged $25 to drop at the airport. I'm very disappointed in Kayak not making clear pick up and drop off locations and on the vehicle I received.Reviewed Mar 21 2017
review fromkayak
9.2
Great and convenient service!Pros:The ease of finding the place and fast serviceCons:By the time they added all the tax (26%) it was a bit pricey.Reviewed Oct 13 2016
review fromkayak

Where can I find Enterprise hire cars in Buffalo?

2643 Delaware Ave, Enterprise car hires

Address

2643 Delaware Ave

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 716 873 0100

Address

1312 Main Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday10:00 - 14:00

Phone

+1 716 884 6666

Address

4200 Genesee St-buffalo Airprt

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 833 813 5266

Good to know

Most popular location

4200 Genesee St-buffalo Airprt

Most popular car type

Full-size

Top tips for hiring a car from Enterprise in Buffalo

  • Full-size car hires from Enterprise in Buffalo are around 79% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Buffalo

  • Full-size (Nissan Altima or similar) is the most frequently booked car hire type from Enterprise in Buffalo.

  • Enterprise has 3 car hire locations in Buffalo. Take a look at our Enterprise hire location map to find the best car hires near you.

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