Book Dollar hire cars in Louisville

Louisville, KY, United States
Sep 28 — Oct 5
Louisville, KY, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Louisville

Overall rating5.6 OkayBased on 76 reviews
Cleanliness
6.1
Comfort
6.3
Overall
5.3
Pick-up/Drop-off
5.2
Value for money
5.3

Recent reviews

Traveller rating
4
1
3
3
0
Find reviews that mention:
4.4
Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed Jul 14 2020
review fromkayak
2.0
thought I had a reservation with the car rental buCons:The lady at the Dollar rental told me that they didn't honor any transaction with this third party and that because of that they had to make a new reservation again. By the time they try to use my credit card and because international charges my bank block the card, so there I was with no car couldnt contact my bank for authorization and left it. Very inconvenient for a customer not to be advised ahead of time for this so i would have been prepared. I will look for a reimbursement of all charges you did to my credit card thru this web site.Reviewed Dec 12 2016
review fromkayak
2.0
Pros:I can't say anything positive about dollar.Cons:I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.Reviewed Mar 16 2021
review fromkayak
10.0
Pros:Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:Keep up the warm and enthusiastic service approachability.Reviewed Nov 9 2020
review fromkayak
7.2
Pros:Good priceCons:Terrible outside uncovered location for car. Had to walk outside during a rain storm to lactate car. And the car was on the farthest point in the lot. Got soaked. I was told at drop off that an indoor garage is under construction.Reviewed Apr 16 2020
review fromkayak
2.0
Pros:Car was clean, drop off was easy.Cons:When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.Reviewed May 11 2021
review fromkayak
2.0
Cons:If they actually had cars available. Why take a reservation if you have no cars?Reviewed May 18 2021
review fromkayak
2.0
Poor customer ServiceCons:Dollar customer service is extremely poor. They spent 20 minutes trying to sell/upgrade me on every item possible, and even after I declined all upgrades, they still charged me. I disputed the charge, and everyone I have talked to so far claims that they are unable to change the system the remove the charge. I would never rent from Dollar again.Reviewed Nov 15 2016
review fromkayak
10.0
Great rental at a great pricePros:The ride was very niceCons:The car was perfectReviewed Jun 18 2017
review fromkayak
6.4
Be sure to check your billPros:The car was new and very clean. I had a Chrysler 300.Cons:The quoted rental was $327, i was charged 1,899.00. I checked my receipt prior to leaving and brought it to the rental stand to have corrected. $30 minutes later they agreed to adjust the bill to the qioted amount. Very poor service.Reviewed Mar 17 2018
review fromkayak
8.0
clerk at the airport.Pros:I liked the price for the rental and the accessibility at the airport.Cons:The customer service I recieved from the clerks at both picking up and dropping off.Reviewed Apr 28 2016
review fromkayak
4.8
Nothing like Hertz or AvisPros:Price was less than other companiesCons:Check-in was nothing but an "upsell." Said they had no cars, but they had plenty. Talked about potential $5-6,000 damages if you don't buy the insurance protection. Offered a "discount" for a higher class car which was still too much. Pretty sad experience!Reviewed Aug 3 2016
review fromkayak

Where can I find Dollar hire cars in Louisville?

600 Terminal Drive, Dollar car hires

Address

600 Terminal Drive

Hours

Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00

Phone

+1 502 375 0681

Good to know

Most popular location

600 Terminal Drive

Most popular car type

Compact

Top tips for hiring a car from Dollar in Louisville

  • Compact car hires from Dollar in Louisville are around 43% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Louisville

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Dollar in Louisville.

  • Dollar has 1 car hire location in Louisville. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes