|"The beds were very comfortable!"||(in 46 reviews)|
|"Convenient location and great staff."||(in 80 reviews)|
|""Shopping close, good food, great staff.""||(in 92 reviews)|
|""No mini fridge, no hair dryer.""||(in 16 reviews)|
|"Sink was clogged and water drained slowly"||(in 2 reviews)|
|"The room smelled like mildew."||(in 70 reviews)|
|great location||in 233 reviews|
|room was clean||in 217 reviews|
|staff was friendly||in 209 reviews|
|valet parking||in 180 reviews|
|parking night||in 172 reviews|
|comfortable and the hotel||in 106 reviews|
|free breakfast||in 103 reviews|
|front desk||in 73 reviews|
|hotel was under construction||in 73 reviews|
|bed was very comfortable||in 65 reviews|
|room service||in 51 reviews|
|fridge in the room||in 34 reviews|
|chicago||in 24 reviews|
|parking lot||in 15 reviews|
|across the street||in 14 reviews|
|united center||in 13 reviews|
|clean rooms||in 11 reviews|
|sink was clogged||in 9 reviews|
|union station||in 9 reviews|
|willis tower||in 5 reviews|
Nice for business. Expensive for ammenities provided.
Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.
Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
Charged for Parking.
I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.
Close to United Center, Greektown and Randolph St.restaurants.
There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
Wonderful night in Chicago
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service
Couldn't stay longer
Stay here every time we are in Chicago. Nice having a balcony.
Parking is $43 per night. Way too high when we walk everywhere we go.
The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads.
Having to pay to park in the lot of the hotel i was already paying to stay in.
Service and staff and proximity to grocery stores.
Noise from Interstate.
Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.
Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.
The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.
Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.
Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.
based on 903 reviews
Policies vary by room type and provider.
Crowne Plaza Chicago West Loop is located at 25 South Halsted Street in Near West Side, 1,7 km from the centre of Chicago. Willis Tower is the closest landmark to Crowne Plaza Chicago West Loop.
Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Chicago West Loop.
Yes, Crowne Plaza Chicago West Loop offers free Wi-Fi.
No, Crowne Plaza Chicago West Loop does not offer free parking.
No, Crowne Plaza Chicago West Loop does not offer free airport shuttle service.
Crowne Plaza Chicago West Loop is 13,3 km from Chicago Midway.
Yes, Crowne Plaza Chicago West Loop is a pet-friendly hotel.
No, Crowne Plaza Chicago West Loop does not have a pool on-site.
Crowne Plaza Chicago West Loop has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.