Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661, United States
+1 312 829 5000

rate per night


based on 903 reviews
Crowne Plaza Chicago West Loop - Chicago, IL, United States
Wed 7/28
Thu 7/29
Compare vs KAYAK |

Provider Nightly total
Expedia R1 413
Expedia R1 720 R1 762

Good to know

Value for money


Distance to city centre

1,7 km

Location rating


Nearest airport

Chicago All airports

Distance to airport

1,4 km

Rooms available at Crowne Plaza Chicago West Loop

Wed 7/28
Thu 7/29

Executive rooms

R4 215+

Bed type
Nightly + local taxes & fees
King bed
R4 215 per night
King bed
R4 371 per night

King rooms

R1 720+

Bed type
Nightly + local taxes & fees
King bed
R1 720 per night
King bed
R1 763 per night
King bed
R1 770 per night
R1 770 per night
King bed
R1 897 per night
King bed
R1 905 per night
R2 069 per night
King bed
R2 133 per night
King bed
R2 178 per night
R2 281 per night
King bed
R2 364 per night
R2 499 per night
King bed
R2 512 per night
King bed
R3 220 per night
King bed
R3 255 per night
R3 312 per night
King bed
R3 532 per night
King bed
R3 774 per night

Double rooms

R1 960+

Bed type
Nightly + local taxes & fees
R1 960 per night
R1 960 per night
R2 069 per night
Double bed
R2 193 per night
R2 259 per night
Double bed
R2 342 per night
Double bed
R2 728 per night
R2 755 per night
Double bed
R2 784 per night
Double bed
R2 810 per night
Double bed
R3 036 per night
Double bed
R3 110 per night
Double bed
R3 240 per night
Double bed
R3 483 per night
Double bed
R4 144 per night
Double bed
R4 475 per night

Standard rooms

R1 762+

Bed type
Nightly + local taxes & fees
R1 762 per night
R1 770 per night
R2 069 per night
R2 160 per night
R2 387 per night
R2 524 per night
R2 759 per night
R2 759 per night
R2 804 per night
R3 274 per night
R3 499 per night
Twin bed
R3 540 per night

Reviews of Crowne Plaza Chicago West Loop



Traveller rating


Time of year

Traveller type

Show reviews that mention

great location in 233 reviews
room was clean in 217 reviews
staff was friendly in 209 reviews
valet parking in 180 reviews
parking night in 172 reviews
comfortable and the hotel in 106 reviews
free breakfast in 103 reviews
front desk in 73 reviews
hotel was under construction in 73 reviews
bed was very comfortable in 65 reviews
room service in 51 reviews
fridge in the room in 34 reviews
chicago in 24 reviews
parking lot in 15 reviews
across the street in 14 reviews
united center in 13 reviews
clean rooms in 11 reviews
sink was clogged in 9 reviews
union station in 9 reviews
willis tower in 5 reviews
  • Good
    Oct 2018

    Nice for business. Expensive for ammenities provided.

    Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.

    No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.

  • Good
    Dec 2017


    Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure

  • Okay
    Sep 2017

    Charged for Parking.

    I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.

  • Good
    Apr 2017


    Close to United Center, Greektown and Randolph St.restaurants.

    There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.

  • Excellent
    Sep 2016

    Wonderful night in Chicago

    My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service

    Couldn't stay longer

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About Crowne Plaza Chicago West Loop


Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.

Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.

The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.

Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.

Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

8,0 Excellent

based on 903 reviews









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Policies vary by room type and provider.

Amenities at Crowne Plaza Chicago West Loop

Conference rooms
Wedding services
ATM on-site
Free Wi-Fi
Ticket service
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Daily housekeeping
Disabled access
Family rooms
Concierge service
Safety deposit box
Seating area
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Room service
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Snack bar
Alarm clock
No smoking
Soundproof rooms
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check-out
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Tea/coffee maker
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
CD player
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Thermometers for guests provided by property
Pay-per-view channels
Delivered food is securely covered
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Valet parking
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available

FAQs when booking at Crowne Plaza Chicago West Loop

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Photos of Crowne Plaza Chicago West Loop

Crowne Plaza Chicago West Loop - Chicago - Building
All photos (22)
Crowne Plaza Chicago West Loop - Chicago - Building
Building (2)
Crowne Plaza Chicago West Loop - Chicago - Bedroom
Bedroom (4)
Crowne Plaza Chicago West Loop - Chicago - Lobby
Lobby (1)
Crowne Plaza Chicago West Loop - Chicago - Restaurant
Restaurant (2)

Property safety measures

Crowne Plaza Chicago West Loop has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Most popular landmarks

  • Willis Tower1 km
  • Chicago Theater1.7 km
  • Chicago Cultural Center1.9 km
  • Symphony Center1.9 km
  • Art Institute of Chicago2 km
  • Cloud Gate2 km
Hotels North America United States Illinois Chicago Crowne Plaza Chicago West Loop