Upland car hire

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Upland, CA, United States
Oct 24 — Oct 31
Same drop-off
Upland, CA, United States
Sun 24/10
Noon
Sun 31/10
Noon
Driver's age:

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Upland car hire information

Pick-up locationUpland
Hire locations3

Upland car hire reviews and directory

Rated no. 1
Dollar
Best rated
7.7 Good (55 reviews)
1 location in Upland
Dollar
Locations in Upland
  • 7.9
  • 7.8
  • 7.6
  • 7.6
  • 7.5
Recent reviews
8.0 ExcellentJul 4 2021
The staff was very friendly!The smell of the car was really bad, especially when first turning on the AC.
8.0 ExcellentMay 4 2021
The process, and light traffic of people at the airport, made it a breeze.Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.
2.0 MediocreApr 3 2021
The manager at the chino hills location for Avis ‏was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not ‏cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.
10.0 ExcellentNov 26 2020
Helping me with accommodations to drop off the car at different location
8.0 ExcellentOct 8 2020
Friendly staff, easy entry sequence and faststill need a receipt for my employer.
10.0 ExcellentOct 5 2020
The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.
2.0 MediocreOct 5 2020
The staff was friendly when they told me I could not pick up the rental because according to them the bank I have used for the last 5 years is not a "real bank" to them. Then I tried to add my second driver which I was told was free on the website and they wouldn't let me do that. So I never received my rental car.Communicate that Chime bank cards are Not accepted so then I know to have a second driver registered who has another bank card.
9.2 ExcellentAug 6 2019
Loved the suburbanThe pickup could’ve been a little more smooth. The gal wasn’t very responsive and a of mind friend got another car for our group which wasn’t clean and had a broken chair. She didn't communicate very well and left us to wonder what was going on before she cane back 15-20 minutes later.
7.6 GoodJul 5 2019
The vehicleCustomer service. Very dry and didn't explain more details on what could happen if I dropped off the car at a later time .
10.0 ExcellentMay 7 2019
Staff very friendly and helpful , love the service.N/A
Rated no. 2
Enterprise
7 Good (44 reviews)
2 locations in Upland
Enterprise
Locations in Upland
  • 6.9
  • 7.1
  • 7
  • 6.7
  • 6.9
Recent reviews
10.0 ExcellentOct 12 2021
Enterprise switches my reservation from Ontario downtown to the airport which was helpful.
7.9 GoodOct 5 2021
When I got to the site to pick up the car, the agent asked me what kind of car I'd wanted and almost made me think that they didn't have the car I ordered. It was just a bit odd. Once I got in the car, I noticed that the gas tank was just over half full and that the windshield washer fluid light was on. I've never gotten a rental car with less than a full tank of gas. I took a photo of this and called the office. I was told that it "should" be noted that the tank was only half full and that I didn't need to worry about low windshield washer fluid - he thought he'd had water added earlier. When I went to use it, it wasn't low, it was empty. We filled the gas tank before dropping it off and let the drop off agent know that the windshield washer fluid was empty. Overall, it was not a bad experience, but it was not stellar.
1.9 HorribleAug 4 2021
Racist manger @ enterprise they took my deposit and accused me and my family of smoking in there rental with our new born baby and called the police on us
1.9 HorribleJul 20 2021
they called last minute to inform me that the car was not available. :(
1.9 HorribleJul 11 2021
NEVER, EVER AGAIN. After a hell of a travel day with my 9 month old and 3 year old, Enterprise were unwilling to help me out after finding out that apparently Priceline booked me a car at the wrong "Ontario, California location". I was told "Good luck" getting to this location from where I was taken by the airport shuttle. I had NO WAY of getting to the "correct" location. I called the "correct location" and got hung up on THREE TIMES until finally someone answered and THEN suggested that I get myself a Lyft over there. How the hell was I supposed to do that with two children?! Complete strangers renting from the Airport Drive location overheard me and had enough kindness, empathy, and compassion to offer me a ride to the other location, and yet the Enterprise employees here did NOTHING. I am beyond furious! Not to mention, I couldn't cancel because their policy stated that it was non-transferable and non-refundable. So I basically would have been out over $500 if I just decided to say, "Screw it." The cherry on top when I finally arrived at the "correct location" was that I was given a car with an empty gas tank! UNBELIEVABLE! DO NOT RENT FROM THIS LOCATION, NOR THIS COMPANY. NEVER AGAIN.
2.0 MediocreJun 8 2021
NothingThe overall experience. It was a nightmare and will never be going through this again.
2.0 MediocreMay 26 2021
I did appreciate the ease of this rental. To be be honest I didn’t get a chance to really evaluate this .There was confusion , possibly my lack of understanding on how these work. My confirmation said date of pickup and 12 pm. Then it said fate of drop off 12pm I incorrectly assumed this was a predesignated time to pick up. I was wrong in that this time was time of closure. Very frustrating. Did say this anywhere time of closure. Maybe this needs to be clearer for those of us who don’t use these sites on a regular basis.
2.0 MediocreMay 25 2021
They could’ve actually had a car that I reserved instead of calling me an hour before pickup saying they don’t have ANY cars available all day.
6.0 GoodMay 18 2021
The staff appears to be shorthanded and overwhelmed, Their service feels rushed.
10.0 ExcellentDec 27 2020
Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.
Rated no. 3
Hertz
6.2 Good (41 reviews)
2 locations in Upland
Hertz
Locations in Upland
  • 6.3
  • 6.5
  • 6.1
  • 5.9
  • 6.3
Recent reviews
1.9 HorribleJul 26 2021
The office was closed by the time I came to pick up the van. I was there 5 minutes late due to traffic. I went to another rental place and got there vehicle. I will NOT rent from Hertz again....
2.0 MediocreApr 14 2021
I called HERTZ the morning of my rental asking if they had a pick up service and I was told yes. I asked if I could schedule my pick up by 3:30 since my rental pick was at 4:00pm and was told there was no need to schedule my pick up to call back when I was ready. At 3:15pm I called and when I was asked my address I was told that I was out of the 5 miles radius by now it was 3:30pm. Then I was told that I could call Lift or Uber that they would pay for my trip. I requested a pick up from Uber which my trip cost me $52.79. Once I was helped I asked for my credit for the Uber ride and was told that they can only give me $15.00 however, they couldn't even give me the $15.00 credit since I booked utilizing a 3rd party. So bottom line they didn't give me the credit of $15.00 nor paid for the Uber ride. I also had to wait for them to go get the car washed.BETTER COMMUNICATION AND BETTER CUSTOMER SERVICE
2.0 MediocreApr 13 2021
No key drop off box. Got charged two extra days because they are not open Sundays.
9.6 ExcellentSep 16 2020
Even though the Google said that they close at 6:00, we arrived a little after 4:00 not knowing they close at 4:00. After frantically trying to decide what to do, they opened their office up for us. Thank you!The interior of the car was a bit dirty, but other than that, it was a great experience!
6.4 GoodSep 24 2019
CarStaff and clear explanation of policies regarding pre-payments.
2.0 MediocreApr 30 2019
The wait was long. I did not get the car that I already reserved and paid for. Had to call their 800 number myself to request a refund because the Hertz at this location would not do it.What is the point of having a car reserved and paid for if Hertz just gave it to someone else because I was not there to pick it up on time? What worse. The lady came back to tell me there is another car, but I would need to pay more.
10.0 ExcellentMar 25 2019
Love the Lyft pick-up and drop-off feature.Nothing. The experience went off without a hitch.
2.0 MediocreJan 6 2019
I had to pickup the car at 12:00pm,I got there at 11:55am and they sa.NOTHINGEVERYTHING,THE SERVICE THE PEOPLE WORKING THERE....THE PERSON THAT ANSWERED THE PHONE WENT I COMPLAINED (COSTUME SERVICE).THEY ALL WERE LAUGHING AT ME........EVERYTHING
2.0 MediocreSep 16 2018
The rental never happened.We could not rent a car from Hertz because we had temporary enhanced CDLs from WA state that were in paper form. WA confiscated our old plastic CDLs and left us with only paper ones. Hertz in CA doesn't consider that suitable for renting a car unless we have an accompanying plastic state ID or passport. Even though we were assured by the state of WA that our temporaries would be sufficient for everything we need short of crossing the US border. The gal at Hertz wouldn't budge and we had to make several expensive Uber trips to get around that day. We lost a LOT of money and valuable time due to this setback. Next time we will just rent an uncomfortable pickup truck from U-Haul. That way we won't have to put up with rental agency corporate BS.
6.8 GoodJan 1 2018
Forever to pick up the carSeems to be very disorganized. It took about 2 hours to pick up the car.
Rated no. 4
Budget
7.7 Good (6 reviews)
2 locations in Upland
Budget
Locations in Upland
  • 7.6
  • 7.6
  • 7.6
  • 8
  • 7.6
Recent reviews
8.0 ExcellentJan 4 2020
Staff friendlyN/A
Rated no. 5
Airport Van
7.2 Good (29 reviews)
1 location in Upland
Airport Van
Locations in Upland
  • 7
  • 7.3
  • 7.3
  • 7.1
  • 7.5
Recent reviews
7.6 GoodJul 20 2020
The rental price was very reasonable.Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.
2.8 MediocreJun 30 2020
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.
2.0 MediocreJun 23 2020
Horrible experience will never use AVR.For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.
2.0 MediocreJun 22 2020
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.
2.0 MediocreJun 19 2020
Absolutely nothing.This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!
10.0 ExcellentJun 7 2020
Super easy super friendly great galThe cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future
3.6 MediocreJun 7 2020
Wasn’t given instructions in after hours drop off.Could not get a hold of the location by phone. Out of 16 tries, they answered once.
4.4 OkayMay 27 2020
The price was goodThe staff was not available upon pickup or drop off. The van was old and not clean.
2.0 MediocreMar 29 2020
Should make booking ability unavailable or write on Yelp “Temporarily Closed”. Did not inform customer until the day of the booking that they’re closed. Caused much inconvenience!
10.0 ExcellentMar 17 2020
Staff was very helpful. I had a dilemma and I needed to pick up the vehicle earlier than scheduled, Erika was able to make this happen. Upon return, Alicia was very personable and professional. I left my gate card in the rental vehicle and when I returned to pick it up she came curbside to give me the card. I was impressed with her all around customer service. In fact I was very impressed with the two ladies courtesy and professionalism in making this an excellent car rental experience. I will certainly use them again.
Rated no. 6
Avis
6.9 Good (14 reviews)
2 locations in Upland
Avis
Locations in Upland
  • 6.4
  • 7.2
  • 6.8
  • 7.1
  • 7.1
Recent reviews
3.9 MediocreAug 24 2021
The lady was working when pike up the car was not nice and give me attitude
4.0 OkayJun 11 2021
The staff was OK but the car dirty and a half day after they fully cleaned it the cigarette smell kick in. I guess the person who had it before smoked in it.
2.0 MediocreSep 8 2020
Staff unfriendly and not helpful. They didn't call me letting me know that they were going to rent my vehicle so when I arrived they had no rental car available.They should have called me to let me know that they were going to rent my vehicle to someone else. Better communication.
8.8 ExcellentJun 29 2019
Easy pick up, friendly staff, easy check out
9.6 ExcellentOct 23 2018
I like AvisThey ran out of the full size sedans we reserved so they gave us a free upgrade to a compact suv.
8.4 ExcellentSep 1 2017
Four stars due to lack of workers.I was able to get it on the day expected.I had to wait 1 hour because only one attendant serving customers. And returning the car the only attendant was out to lunch and waited 35 minutes for her to come back.
4.4 OkayApr 13 2017
Dishonest Business PracticesDon't.They tell you their insurance is $42 vs Kayak's $72. The difference is Avis is per day, that you need to read the small print to know, and Kayak is per week. The only thing they tell you it's only $42 never the total. So, if you can't read the small print you are screwed.
6.8 GoodMar 16 2017
Veichle w/safety concern front windows been smallOpen Sunday A+Front windows has small "star" cracked (hit by rock) as we were driving the crack expended to 3 inch or more...Unable to drive comfortably with family during our children's school visit up north to Bay Area. Was given a 10% off when we returned the cracked front windows rental car. Plus promise to fix the problem asap.
8.4 ExcellentJan 24 2016
excellent service from the guy and the girl at the countercar dirty
192 travellers who hired a car in Upland gave the car agency they used an average rating of 7,1

Car hire locations in or near Upland

Good to know

Most popular car type

Standard

When to book a car hire in Upland

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Upland

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Upland car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Upland.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Upland car rental.

Top tips for hiring a car in Upland

  • Book your car hire in Upland at least 1 day before your trip in order to get a below-average price
  • Standard car hires in Upland are around 30% cheaper than other car types, on average

FAQs about hiring a car in Upland

  • The average price of fuel in Upland is R51,87 per litre over the past 30 days. Filling up a tank of fuel costs between R622 and R830, depending on the car size.

  • Standard (Toyota Corolla or similar) is the most frequently booked car hire type in Upland.

  • Car hire companies onsite at Los Angeles airport include Sixt, Dollar, Europcar and Thrifty.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Sixt, Dollar, Europcar and Thrifty.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Standard car hire in Upland costs R468 per day, on average.

  • A Economy car hire in Upland costs R416 per day, on average.

  • A Mini car hire in Upland costs R1 025 per day, on average.