San Juan Capistrano Car Hire

Cons: I liked everything. This location and staff is really good!

Cons: no complaints others than it's far from the airport and I had to take an Uber...but that's the price you pay for paying less for a rental

Cons: I am convinced that they misread (benefit of the doubt) the gas level in because 5/8 of a tank should not take invoke a 40 mile range warning after 70 miles of driving. This is a 25 gallon tank! After adding 8.5 gallons to the tank, we were able to travel another 30 miles to our function and all the way back (over 100 miles) before the van was empty again. The van is suppose to get 14 mpg, I calculate less that is less than 11! My frustration is they don't listen. They appear like they could care less. I will never rent at this Enterprise again. And one final note, add more staff, one should be forced to wait 15 minutes in line to rent or return a vehicle.

Cons: The office was pretty dirty, leafs and dirt on the floor. It’s the first thing people see when they come so in my opinion it needs some work. Same for when I returned the car, garbage on the ground and stuff you could recycle in the garbage. Cmon people you can do better then that. Vero

Cons: Enterprise would not honor your rate. I had to find alternative.

Cons: Agent could resolve my reservation amount vs billed amount. I believe AVIS has always handled this if there's a problem.

Cons: They didn’t have the car I paid for