Palm Coast Car Hire

Pros: The car was smooth. No noise

Cons: The service at Miami airport was not the best. Waited more than 45 mins to pick up car. I noticed how the employees took their sweet time with clients. Kept calling different employees for help. After an older lady came, forgot her name. She was spanish, then she called and I could not believe how the person in front of me and myself finished so quick. The airport or I should say there were only 3 people on the line at airport. Even though they said it’s the busies airport I think it’s the employees that are not trained properly or just take their sweet time. I had to pick up my daughter from hospital and I was not very happy. Thank you

Refund

Pros: Everything except the pricing. Especially the prepay for fuel option

Cons: I feel that I should have gotten some of my payment back after bringing the car back 3 days early

Pros: Pleasant staff.

Cons: Value for the money was good, cheap car, cheap price.

Pros: The people at the Hertz rental were very friendly and pleasant. I had a nice experience with them.

Cons: I did not like the fact that I prepaid with a debit card and thank goodness I called to confirm my reservation because I would not have had a vehicle for that day. You can't prepay with a debit card. You had to use a credit card and pay when picking up the car. I had to get on the phone 3 or 4 times to get everything squared away. This was a few days before I was leaving to go on vacation. That is what needs to be changed.