North car hire information
North car hire reviews and directory
Rated no. 1
2,0 Mediocre (1 review)
2 locations in North
Car hire locations
Locations in North
7311 Hull Street Rd
+1 804 205 9000
9401 Midlothian Tpke
+1 804 560 9494
Jul 3 2017
Worst customer service ever!
Pros: Nothing...they didn't honor the contract!
Cons: The confirmation states that the rental agency is "on airport" but in fact was not. The Enterprise location that is on the airport wouldn't honor the contract, but would rent me a vehicle for hundreds more than the agreed upon price. After a $60 cab ride across town to the [not really] "on airport" rental agency, we arrived to find their office closed at 2:00 pm on Saturday afternoon. Really? Who does that? Found a car available through Budget for the weekend (another $160 I hadn't planned to spend) and then called Enterprise the first thing Monday morning and they no longer had a car for me. This was by far the most frustrating car rental experience of my life, and I hope Enterprise and Kayak will respond to try to address this.
One traveller who hired a car in North gave the car agency they used an average rating of 2,0
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