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2 locations in La Puente
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5,6 Fair
Nov 2016
Pros:
The vehicle was very comfortable with a smooth ride.Cons:
We waited for 2 hours for our vehicle. Our original vehicle was not available for whatever lie they told us. And we needed to upgrade to a more expensive car that was not in our budget but were forced to rent since we had Thanksgiving plans and were on a schedule. Personnel was friendly but we can see right threw there lies. Just be honest next time.10,0 Wonderful
Nov 2016
Cons:
GREAT SERVISE!10,0 Wonderful
Oct 2016
Pros:
I love that they pick me up and drop me off for free. And I've always been given an upgrade, so that's cool. I don't have a car so it's very easy to add liability coverage at a reasonable cost too.Cons:
nothing. Everything is easy.2 locations in La Puente
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10,0 Wonderful
Apr 2021
Pros:
The staff was very friendly, and more importantly they were punctual. I didn’t have to wait to get my vehicle and the car was a very nice 300S. Golda was a great representative and I was more than satisfied her customer service! I will definitely be back to rent cars at this location. Overall experience was excellent!9,2 Wonderful
Oct 2020
Pros:
The staff were extremely friendly and waited for me even though I was a few minutes behind.10,0 Wonderful
Jun 2018
Pros:
Great staff, absolutely no problems with car rental process.Cons:
May get busy at times.10,0 Wonderful
Dec 2018
Pros:
Our rep Maria was awesome! So helpful and kind!2,0 Poor
Mar 2017
Cons:
They didn't have the car that we reserved for. Instead of upgrading us for free, we had to pay more. Short handed, the poor guy was trying his best but he can do only so much. He has to help front counter, do the walk around, wash the car since they don't have any available. we had to wait 45 minutes. When I returned the car, same story. Same guy working alone. There were around 5 or 6 people ahead of me. My wife has a dental appointment so I had to drop my wife off to her dentist and went back to return the car..One location in La Puente
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2,0 Poor
Dec 2019
Pros:
This review has nothing to do with Avis and everything to do with Kayak.Cons:
How was I allowed to make a car rental reservation with Avis when Avis had no cars available? Not only were there no cats available, the car that Kayak quoted me didn’t even exist in their system. I spent $55 in Uber rides to get to Avis and back home, without a car. Not only did my Kayak reservation not exist, I actually lost money. I asked Avis how this could be possible and they said they communicate their inventory to Kayak so there’s no reason why I was able to make a reservation for a non-existent car.9,6 Wonderful
Apr 2018
Pros:
Very easy pick up and drop off. No lines!10,0 Wonderful
Jan 2018
Pros:
Did what it could to help. Considerate. Fair.One location in La Puente
One location in La Puente
One location in La Puente
Most popular car type | Mini |
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