Pros:From the moment I picked up the van at their location until drop-off, I was impressed with Enterprise. In particular, their team member at the location was friendly and informative. I would highly recommend them to others and will likely use them again in the future.
Pros:The service at Best Chevolet pick up was awesome. The agent was quick and attentive, polite and accurate. They hit it out of the park!!
Cons:No car available even after I confirmed it a day ahead and booked it 2.5mos in advance!!! Service agent was disrespectful, demeaning and rude not to mention told me no cars were available and loaded his own family into a vehicle of the size I requested as I watched in disbelief. Never again will I use Budget.
Cons:Personnel were very friendly and helpful. Easy going atmosphere that did not seem cold at check in. Would definitely rent from there agaib
Pros:The staff at Budget was courteous and professional.
Cons:No owner's manual
8,0 Very Good
Pros:The people were friendly. The car was great.
Cons:The gentleman assumed because I’m from Colorado that I smoke pot. There was a mention when he went over the no smoking in the car policy. don’t assume.
Pros:I personally located a vehicle at the Plymouth location by calling there. They were able to honor my reservation and were helpful. The whole experience took us Several hours out of our way and was a complete inconvenience.
Cons:Kayak should reconsider using hurts at this handover location. It is understaffed, staff is unqualified and there are no processes in place for improving customer services. Basically, The situation was there are no cars we can’t help you I have no way to get you one so forget it.
8,4 Very Good
Pros:Pickup and dropoff were SO easy! One of the most effortless I've experienced. If you want extra options, like the personal liability insurance, you have to ask, though. They don't upsell you like some other places.
Cons:The car drove a bit wonky.
Pros:Good on Gas.
Cons:uncomfortable & lots on tape marks on the car.
Pros:The people behind the counter were nice.
Cons:The car I was given was dirty and needed a wash badly. The inside also had a smell. I was offered a different car that had a strong smoke smell, two bad options. It took an hour to pickup my reserved car.
Pros:I had hoped to never drive a mini van again (been there, done that, I have 3 teens), but the mini van that we rented for our trip was GREAT! The people in the hertz store were wonderful! I had rented and paid ahead online, so I simply showed up, signed my name, and drove away. I will absolutely use them for our next trip.