Pros: Friendly, fast service, clean car, easy drop off.
May 14 2018
Pros: did not like the cvt transmission in the sentra
Jun 15 2018
Problems with the Corolla TouchScreen
Pros: Kirk at HERTZ Nanaimo Airport, BC--Great Service!
Car was mechanically sound
My final email bill was exactly what I expected in CAD (I dropped off the car using their dropbox at 4:30am and got my final bill via email soon after they opened at 8am--no problems)
Cons: Corolla Touchscreen--many problems, Often would not respond to touch...completely blacked out for three hours--then rebooted on its own...changed radio stations at its own whim...and could not be turned off. I worked with it over the week I had the car-- so I did not have to waste time returning it.
Feb 24 2019
Pros: Staff were very friendly and service was fairly quick.
Cons: I called Hertz to let them know my flight was cancelled and that I would be arriving a day late. Unfortunately, they failed to notify the location where I was picking up the car and, as a result, they rented out my car to someone else. They found another car for me but not what I had wanted.
May 2 2019
Cons: No one was there to get the car; had to book from a different counter.
Cons: No one there for drop off. Sign instructing to leave keys in envelope with time of drop off. No envelopes.
Jul 23 2018
Pros: The location at the airport was nice and price seemed fair.
Cons: Nowhere did it say I needed to have a non GDL license to rent from this location so I book it for the weekend only to show up after getting off the plane and was told i could not rent from them. Lucky for us Hertz was right beside and accommodated us so we weren't stranded.
The employees at national were very nice but the policy was dumb. They should make that very clear right when you book.
Oct 3 2019
Pros: The car was great
Cons: Staff should come out and explain the starter, lights, wipers, how to open gas cap, etc. A 5 min review would be helpful. Every rental car is different. I frankly found the guide not that good. Hard to find what you are looking for. Its safety to check all those things before driving. Not everyone can read english and french.
9 travellers who hired a car in Cassidy gave the car agency they used an average rating of 7,6
Car hire locations in Cassidy
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What is the best car hire agency in Cassidy?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Cassidy are Hertz (7,4, 3839 reviews), National (8,0, 883 reviews), and Budget (10,0, 3 reviews).