Car hire companies that offer shuttle or pick-up services from Nanaimo Arpt airport to off-airport locations include Budget, Hertz, and National.
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8,4 Very Good
Cons:The Kia really is a horrible car to drive
8,0 Very Good
Pros:The car was great
Cons:Staff should come out and explain the starter, lights, wipers, how to open gas cap, etc. A 5 min review would be helpful. Every rental car is different. I frankly found the guide not that good. Hard to find what you are looking for. Its safety to check all those things before driving. Not everyone can read english and french.
8,8 Very Good
Pros:Staff was friendly and professional
Cons:No one there for drop off. Sign instructing to leave keys in envelope with time of drop off. No envelopes.
Pros:Great mileage Friendly staff who were very helpful
Cons:We onlly had 1200 km and Vancouver Island is a big island which we did not realize. We were unable to get more km without paying what would have been an exorbitant amount of money so had to take it back and get another contract. In spite of paying much more for the car why are you penalized if you take it back at a different location?
Pros:The location at the airport was nice and price seemed fair.
Cons:Nowhere did it say I needed to have a non GDL license to rent from this location so I book it for the weekend only to show up after getting off the plane and was told i could not rent from them. Lucky for us Hertz was right beside and accommodated us so we weren't stranded. The employees at national were very nice but the policy was dumb. They should make that very clear right when you book.
Pros:fast and easy
Cons:I didn't know that there was a shuttle service from the airport, Kayak should have included this information in the booking confirmation
Pros:Very Friendly Helpful Staff. Rental Vehicles was clean and ready when I arrived.
Pros:We paid $50 for a cab from the ferry to the "location" at 90 Front. It's not an actual location. Get a shuttle (and save the cab fare) to the Terminal street location. Really annoying.
Cons:The location doesn't exist.
Cons:No one was there to get the car; had to book from a different counter.
Pros:Staff were very friendly and service was fairly quick.
Cons:I called Hertz to let them know my flight was cancelled and that I would be arriving a day late. Unfortunately, they failed to notify the location where I was picking up the car and, as a result, they rented out my car to someone else. They found another car for me but not what I had wanted.
Pros:Kirk at HERTZ Nanaimo Airport, BC--Great Service! Car was mechanically sound My final email bill was exactly what I expected in CAD (I dropped off the car using their dropbox at 4:30am and got my final bill via email soon after they opened at 8am--no problems)
Cons:Corolla Touchscreen--many problems, Often would not respond to touch...completely blacked out for three hours--then rebooted on its own...changed radio stations at its own whim...and could not be turned off. I worked with it over the week I had the car-- so I did not have to waste time returning it.
Pros:did not like the cvt transmission in the sentra
Pros:Friendly, fast service, clean car, easy drop off.
Pros:Personal fast service at pick up
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