GR Solaris Cancun

8,3
Excellent

Based on 3 413 reviews
 
Boulevard Kukulkan KM. 19.5, Cancún, Quintana Roo, Mexico
  +52 998 848 8400
GR Solaris Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
AMOMA.com R1 903
Cancelon R2 065
Prestigia R2 485
AMOMA.com
per night
Cancelon
per night
Prestigia
per night

Good to know

Distance to city centre 12,3 km
Location rating 8,4
Nearest airport Cancun
Distance to airport 10,1 km

Rooms

Check-in
Check-out

Standard rooms

R2 065+

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Bed type
Provider
Nightly base price
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Unknown
R2 065 per night
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R2 894 per night
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Unknown
R2 919 per night
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Unknown
R3 397 per night

Double rooms

R3 151+

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Nightly base price
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Unknown
R3 151 per night

Deluxe rooms

R2 485+

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Nightly base price
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Unknown
R2 485 per night
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Unknown
R2 521 per night
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Unknown
R2 584 per night
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Unknown
R2 751 per night
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Unknown
R2 975 per night
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Unknown
R3 279 per night
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Unknown
R3 308 per night
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Unknown
R3 323 per night
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Unknown
R3 330 per night
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Unknown
R3 330 per night
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Unknown
R3 412 per night
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Unknown
R3 414 per night
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Unknown
R3 463 per night
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Unknown
R3 584 per night
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Unknown
R3 584 per night
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Unknown
R3 616 per night
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Unknown
R3 786 per night
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Unknown
R4 075 per night
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Unknown
R4 370 per night
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Unknown
R4 371 per night
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Unknown
R4 460 per night

Reviews

Traveller rating

68
42
16
7
2

Time of year

Traveller type

Show reviews that mention

+
beach and pool in 53 reviews
day progressed in 14 reviews
food was good in 90 reviews
marco polo in 6 reviews
nightly shows in 4 reviews
ocean view in 31 reviews
passes for return in 2 reviews
room service in 22 reviews
room to a beautiful in 32 reviews
solaris in 3 reviews
staff was great in 73 reviews
tour desks in 3 reviews
unpleasant experience in 7 reviews
wifi free location in 14 reviews
  • Okay
    Sep 2016
    4,8

    Beware! Seems like it could be great, however....

    Some of the staff and the location were good

    I wasn't expecting high quality food, having been to a number of all inclusive resorts in the past. However, a large percentage of the items served here were bad. I don't mean they were not prepared well, rather they were at very stages of spoiled. Worst was the breakfast meat served for room service, which reeked when sliced into and was many days expired. We quickly got in the habit of first taking a small sample before consuming anything. This combined with indifference by the staff, particularly at the front desk, should cause you pause if you are considering staying at this location. Also, do not believe that your package includes everything described. WiFi is not included, and ocean view may require you to stand on a chair to see over the wall. Kayak should drop this location or appropriately update the descriptions to reflect reality.

  • Good
    Jun 2016
    8,0

    Good value,quick get away

    Staff stood out the most as tolerant helpful and nice. Loads of food and drink.

    All was fine but if you want to be in heart of cancun hotel nightlife then you are 10 minute plus drive away. Food was fine but obviously if you are in a more luxurious place the cuisine is of a different caliber.

  • Excellent
    Mar 2016
    10,0

    Great stay at GR Solaris

    Had a wonderful time at GR Solaris. There was always plenty to do, eat, and drink. The staff was wonderful! We were upgraded at check-in from a regular room to a beautiful Ocean-front with jacuzzi. I have no complaints about anything from the weekend! I would definitely go back!

  • Mediocre
    Feb 2016
    3,4

    Smelly gross food disgusting resort

    Nothing

    Everything

  • Good
    Jan 2016
    7,7

    Great bang for your buck!

    My sister and I travelled here. We had a great time!! Staff were nice, clean, and overall a great experience! 24 room service was a perk we really liked! And our room was ocean view, really nice.

    Good was decent. Wish they had more resturants to choose from

  • Good
    Jan 2016
    8,0

    A variety of foods were offered. The Marco Polo restaurant was excellent. We loved our server Señor Felix (feliciano) who went above and beyond to provide us excellent meal experiences at Marco Polo!!! He was always attentive.

    The wifi service was poor. While other hotels picked up on the beach the wifi at this hotel didn't even pick up in the rooms. It was a bit pricey for very spotty service.

  • Good
    Nov 2015
    7,4

    Overall our experience at the GR Solaris Cancun was good. The food was good limited from a restaurant perspective. The entertainment was fun, but not great. From talking with others, you can tell the staff has done an amazing job of making this a place people want to come back to time and time again. The patrons and staff, young and old, were friendly and made for an overall enjoyable experience.

    The biggest issue this this hotel was the poor internet service. You pay $37USD per device for 3 days and we had issues staying connected to it anywhere but in the lobby. When we complained, the manager told us there wasn't anything they could do but complain to the company. The food options were extremely limited, but the food they had was ok. The minibar in the rooms was also very limited. There were just a few beers, a few sodas and 3-4 bottles of water. More options or bars that were open later would have been helpful. The location on the beach was also not as nice as other places I've been. The water was very rough and the beach wasn't as nice as other locations I've been to in Cancun.

  • Okay
    Oct 2015
    6,0

    Not bad

    Not great. Just ok. You won't get the best service or food, but you also won't get sick. Great views of the Caribbean from ocean front rooms.

  • Excellent
    Feb 2015
    8,5

    My favorite thing about this place was the staff. Everyone spoke English, even the room attendants, so communication was very easy. I did not encounter a single rude person. The wait staff rotated from restaurant to restaurant as the day progressed, so you really got to know the staff. The pools were great... one was really warm, one was just right, and of course the ocean was only a few steps away if you wanted to really cool off. The wait staff came down to the beach to take orders, too, which was probably the best part! The food was mostly good... lots of buffet fare, lots of selection. The reservations-only restaurant, Marco Polos, was very nice. The asian night was my favorite, the french night was not that great (except for the cheese).

    While there were always options for food, the windows for certain things to be open were relatively small. For example, if you wanted a sandwich, the place didn't open until 4:00.

  • Good
    Mar 2014
    6,6

    Nice and clean, fairly close to the clubs.

    Limited food choices, not enough variety. Entertainment was mediocre.

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About

Overview

GR Solaris Cancun is an all-inclusive resort with unmatched amenities. Situated in the heart of Cancun, the resort boasts elegantly-appointed accommodations, onsite restaurant and bars, and sensational entertainment. A beachfront resort, GR Solaris Cancun features an array of onsite amenities and services. All-inclusive amenities and services include a buffet, a la carte meals, beverages, snacks, in-room minibar, water activities, wall climbing, a fitness center, tennis court, and exercise lessons. In addition, guests have access to onsite entertainment such as live performances and special themed parties. From deluxe rooms to ocean view rooms with a jacuzzi, all rooms come complete with an iron and ironing board, in-room safe, daily housekeeping, desk, minibar, coffee maker, deluxe toiletries, in-room climate control, and a private outdoor space. Rooms are elegantly-designed with floor-to-ceiling windows boasting lagoon or ocean views. The Panoramic View Room, for example, provides a double ocean view and 398 square feet of expansive space. For extra privacy and comfort, rooms come equipped with blackout drapes. Guests can delight in local and global fare and the onsite restaurants. Designed for added convenience, the resort’s restaurants range from an informal deli to a more upscale ambiance at Marco Polo. After a fun-filled day lounging beachside, guests can enjoy a nightcap before returning to their room. The 24-hour room service provides added convenience. Best of all, the cleaning can be left for housekeeping to take care of. Whether traveling for business or leisure, GR Solaris Cancun is the perfect resort with excellent amenities.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,3 Excellent

Based on 3 413 reviews

8,7

Service

8,4

Cleanliness

3,7

Comfort

3,6

WiFi

Things to know

  • Friendly atmosphere
  • Friendly service
  • Recreation staff is nice
  • Clean hotel facilities

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Tennis
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Playground
Private beach
Designated smoking area
Terrace/Patio
Disabled access
Lift
Massage
Concierge service
Child pool
Hairdryer
Coffee shop
Pets not allowed
Steam room
Storage available
Free valet parking
Wedding services
Laundry facilities
Beauty salon
Cable or satellite TV

Photos

GR Solaris Cancun - Cancún - Bedroom All photos (75)
GR Solaris Cancun - Cancún - Banquet hall Banquets (2)
GR Solaris Cancun - Cancún - Beach Beach (1)
GR Solaris Cancun - Cancún - Bedroom Bedroom (11)
GR Solaris Cancun - Cancún - Buffet Buffet (1)

Location

Most popular landmarks

  • El Rey Ruins 0,6 km
  • Playa Delfines 0,7 km
  • Museo Maya de Cancun 1,9 km
  • Wet'n Wild Cancún 4,9 km
  • Kukulcan Plaza 5,5 km
  • Playa Marlin 5,7 km

Getting around

Cancun 10,1 km
Playa Del Carmen 57,3 km

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