Grand Oasis Sens - Adults Only

6,7
Good

Based on 2 671 reviews
 
Ave Kukulcan Km 19.5 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
  +52 998 891 5000
Grand Oasis Sens - Adults Only - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor R795
Agoda.com R1 927
Cancelon R2 079
TripAdvisor
per night
Agoda.com
per night
Cancelon
per night

Good to know

Distance to city centre 12,4 km
Location rating 7,0
Nearest airport Cancun
Distance to airport 10,1 km

Rooms

Check-in
Check-out

Superior rooms

R2 634+

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Bed type
Provider
Nightly base price
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Unknown
R2 634 per night
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Unknown
R3 811 per night

Standard rooms

R2 248+

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Bed type
Provider
Nightly base price
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Unknown
R2 248 per night
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Unknown
R2 673 per night

Resort rooms

R795+

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Bed type
Provider
Nightly base price
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Unknown
R795 per night

Double rooms

R2 615+

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Bed type
Provider
Nightly base price
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Unknown
R2 615 per night
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Unknown
R2 625 per night
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Unknown
R2 792 per night
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Unknown
R2 819 per night
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Unknown
R3 261 per night

Reviews

Traveller rating

48
40
33
30
6

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 30 reviews
cold and very damp in 6 reviews
en el in 2 reviews
gourmet dining in 2 reviews
great food in 40 reviews
hit the ground in 2 reviews
inside the room in 6 reviews
location was great in 30 reviews
make reservations in 14 reviews
moonlight in 6 reviews
multiple times in 3 reviews
playa del in 3 reviews
pools were very nice in 6 reviews
range of activities in 6 reviews
restaurants were good in 24 reviews
room service in 22 reviews
worst hotel in 41 reviews
  • Mediocre
    May 2019
    2,8

    Nothing.

    Everything!

  • Excellent
    Nov 2018
    10,0

    Excellent staff great facilities 2nd time here

    Nothing yo day the staff was very friendly beach front and great restaurants good as allways here great food

  • Excellent
    Jul 2018
    8,5

    Fully recommendable

    Friendly staff from the first moment. Professional check in and service. Everything available for a great vacation. Ongoing maintenance to keep the standard.

    Booked was Grand Oasis Plus which includes a room with balcony in the description but we got a room without and the reception told us that just on availability.

  • Excellent
    Jan 2018
    9,7

    Great resort for couples

    This resort is captioned “The Pleasure Resort”. So there are always sexy and fun activities going on to participate in. Personal favourite: Foam Party! The entertainment Team - Gustavo, Neybu, Aldo, Julian and Nelson work hard and put on a great activity/party itinerary. The staff is amazing! Specially, Victor from the Sian Ka’an Concierge team. Took really good care of us. I would definitely go back.

    A little further away from downtown, so can’t just walk out of the resort for a stroll in the market. Have to take the bus there.

  • Good
    Nov 2017
    7,7

    Very nice hotel

    Benazuza restaurant was awesome, friendly staff, you are treated very well. Beach was nice, pool is nice. Overall very nice hotel!

    The bath water was absurdly yellow, walls and ceilings weren't in good shape around hotel. Food all tastes the same throughout the restaurants. Room service was timely even in a preferred room. Bed was very stiff.

  • Mediocre
    Aug 2017
    2,5

    Very disappointed

    Some of the staff was courteous. Pools were clean..

    Poor entertainment, food was not the greatest, alcohol selection was low, and the good alcohol they had was over priced, the bar next to the lobby closed at 9:30pm, being an adult and only hotel I would expect a later close time. And around 10pm. Lights in the lobby were out. I don't think I would consider staying at this place any time soon.

  • Poor
    Dec 2016
    2,0

    The hotel has declined greatly.

    The Sian kaan beach club was fantastic. The lunch and the open restraraunts were good. Great view.

    The a/c never worked, even after many phone calls and repair visit. Some of the staff would come to check if you were in the room periodically through the day. They stole from our room multiple times. There were puddles in our room and throughout the hotel. Concrete chunks fell from the walls. Dinners at the reservations only meals were terrible. Not only was getting reservations a nightmare, the food was nasty. We left and ate at outback after one of these meals. Overall, I would never return.

  • Mediocre
    Aug 2014
    3,6

    I like the fact that we are close to the ocean, and that you can get there with a quick walk. I also liked the guys that did valet. They were helpful on things to do off the resort.

    It is not "all inclusive" There is a 15.00 room service charge for free items. The restaurants are not open all the time. If you want food, make sure you go and eat at designated times. The restaurant also open when they want to open and not when they are supposed to be open. The rooms do not get cleaned till 5 pm. The premium drinks have a charge. So not worth 200 a night.

  • Mediocre
    Aug 2014
    3,0

    It is close to the airport

    They turned us away! We arrived at 12 midnight and they literally turned us away -- put us in a cab for a 45 minute ride to a city hotel owned by the same group. Incredible They had overbooked apparently. They didn't email/contact/anything beforehand. And when we get there they are super rude, they bounce us to a MUCH WORSE hotel --> don't take the risk if you go to Cancun. "Oasis" is a group of local hotels that is evidently totally skeezy. They "booking bait" here on Kayak pretending to have availability, take the PREPAYMENT, and then send you to a non-beach, non-resort, three star affiliated hotel. Horrible :(

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About

Overview

The Grand Oasis Sens Adults Only is a 21+ all-inclusive resort ideal for couples seeking a romantic getaway, or anyone looking for a kid-free resort vacation in Cancun. This resort is located in the Hotel Zone, sitting on beautiful white sand beaches with the Caribbean Sea at its doorstep. This resort is just 9 miles from the airport, and downtown Cancun is only 13 miles away. The resort offers Smart Car rentals for exploring Cancun, available at discounted rates for guests as part of the all-inclusive package. All of the guest rooms at this hotel include modern amenities and suites are available with upgraded luxuries like private terraces and balconies with whirlpools. The Grand Oasis Sens is a 4-star resort with six different types of rooms and suites to choose from. All-inclusive pricing for guest rooms includes unlimited food and drink at 13 restaurants and 11 bars, planned activities available on the property, kayak rentals, nightly entertainment, multiple swimming pools, preferred rates at nearby golf courses, and more. Honeymoon, wedding, and other packages may also include additional services, amenities, and features. This resort features a variety of wedding packages and services available to guests seeking the perfect destination wedding in Cancun. The hotel staff can help with all areas of planning and execution, offering multilingual wedding planners for guest convenience. The resort has pre-packaged weddings and anniversary getaways, as well as custom planning services and special extras that are available for an additional charge.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,7 Good

Based on 2 671 reviews

7,0

Breakfast

7,0

Location

2,3

Comfort

2,1

Cleanliness

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pool
Free Wi-Fi
ATM on-site
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Room service
Spa
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Sauna
Storage available
Lift

Location

Most popular landmarks

  • El Rey Ruins 0,7 km
  • Playa Delfines 0,8 km
  • Museo Maya de Cancun 2 km
  • Wet'n Wild Cancún 4,7 km
  • Kukulcan Plaza 5,6 km
  • Playa Marlin 5,8 km

Getting around

Cancun 10,1 km
Playa Del Carmen 57,2 km

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