Crown Paradise Club Cancun

8,5
Excellent

Based on 4 196 reviews
 
Boulevard Kukulcan Km 18.5, 77500 Cancún, Quintana Roo, Mexico
  +52 998 848 9000
Crown Paradise Club Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor R2 041
AMOMA.com R2 304
Hotels.com R2 331
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per night
AMOMA.com
per night
Hotels.com
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Good to know

Distance to city centre 12,2 km
Location rating 8,7
Nearest airport Cancun
Distance to airport 10,2 km

Rooms

Check-in
Check-out

Leisure rooms

R2 589+

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Bed type
Provider
Nightly base price
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Unknown
R2 589 per night
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Unknown
R3 174 per night
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Unknown
R3 258 per night

Double rooms

R2 501+

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Bed type
Provider
Nightly base price
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Unknown
R2 501 per night
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Unknown
R2 542 per night
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Unknown
R2 634 per night
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King bed
R2 636 per night
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King bed
R2 743 per night
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King bed
R2 777 per night
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King bed
R3 068 per night
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Unknown
R3 223 per night
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Unknown
R4 821 per night

Deluxe rooms

R2 818+

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Bed type
Provider
Nightly base price
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Unknown
R2 818 per night
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Unknown
R2 966 per night
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Unknown
R2 980 per night
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Unknown
R4 112 per night
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Unknown
R5 063 per night

Standard rooms

R2 535+

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Bed type
Provider
Nightly base price
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Unknown
R2 535 per night
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Unknown
R2 540 per night
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Unknown
R2 866 per night
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King bed
R2 901 per night
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King bed
R2 901 per night
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Unknown
R2 901 per night
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King bed
R3 223 per night
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Unknown
R3 320 per night
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Unknown
R3 423 per night
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Unknown
R3 474 per night
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King bed
R3 501 per night
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Unknown
R3 501 per night
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Unknown
R3 501 per night
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Unknown
R3 501 per night
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King bed
R3 571 per night
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Unknown
R3 612 per night
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Unknown
R3 742 per night
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Unknown
R3 796 per night
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Unknown
R3 868 per night
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Double bed
R3 917 per night
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King bed
R4 375 per night
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King bed
R4 375 per night
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Unknown
R4 587 per night
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Unknown
R4 864 per night
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Unknown
R5 008 per night
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King bed
R5 156 per night
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Double bed
R5 381 per night
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Unknown
R5 446 per night

Reviews

Traveller rating

36
31
8
9
0

Time of year

Traveller type

Show reviews that mention

+
adult only pool in 2 reviews
ahead of time in 3 reviews
beautiful beach in 17 reviews
bell stand in 2 reviews
disspointed in 2 reviews
door that opens in 7 reviews
express line in 2 reviews
food not very good in 36 reviews
friendly and accommodating in 11 reviews
gorgeous view in 17 reviews
great from my room in 6 reviews
kids loved in 4 reviews
mini bar in 3 reviews
new york in 3 reviews
room king size in 12 reviews
seafood restaurant in 22 reviews
sliders in 3 reviews
speak english and spanish in 2 reviews
special thanks in 4 reviews
staff was super friendly in 29 reviews
want pay in 2 reviews
  • Okay
    Sep 2018
    5,7

    Very outdated. Rude staff.

    Food was ok. The French restaurant was very good. Their onion soup was superb.

    For a resort that advertises that gratuities and taxes are included in the price the staff seem to only want to serve you if they know you would give tip. Very rude reception staff. They were very unapologetic when we were complaining about dangerous paint fumes seeping in from the lower room. My spouse felt dizzy and almost fainted after a few seconds in the room. The reception staff had an annoyed face and replied “so what do you want us to do”

  • Mediocre
    Aug 2018
    3,7

    Loud music

    We didn't like much but try to make the best of it since we already there

    The buffer was terrible and the noises was so bad you can hear every noise around you and the music from some night club is so loud from 10pm to 2am and our room was all the way at the end and house keeping would clean room but don't leave is with any towels had to call house keeping 2 times after 1 hour they bring the towels . We been coming to Cancun for the last 6 years and this have to be the worse resort. Spend a little more money and stay at Better resorts definitely not coming back

  • Excellent
    Oct 2017
    10,0

    Great Vacation for the price!

    Price Oceanfront clean all-inclusive (drinks and alcohol) Friendly

    Nothing

  • Mediocre
    Aug 2017
    4,0

    Not a place to relax!

    + Location + Beach

    - Slow in check in process (and lobby witout AC, its a sauna) - Only 3 elevators for the whole hotel and one was broken. And again, a its a sauna. We had to take the stairs many times and what you see and smell in there is something you won't like to know or remember. - Facilities are old and require a big maintainance and or refubrish - Buffet food is really bad, horrible I would say and again buffet facility with no AC and is a sauna. - Pools were always overcrowded, not a place you want to be and/or relax - Slow service in bars. - Room service is available but with a extra charge. - Minibar with little options, two beers and water. - Definetly, it is not a 5 stars hotel, I would barely say it is a 3 stars hotel.

  • Good
    Mar 2017
    6,8

    Staff were excellent

    Staff were great, a la carte restaurants were awesome and the beach was amazing. Staff in the buffett, a la cartes and beach bar specifically were great.

    Beds weren't the most comfortable but not a big issue. Lots of great staff but a lot of bars were understaffed making for long lines. Elevators were continuously down for maintenance and were very slow.

  • Good
    Feb 2016
    7,4

    Great for families with kids

    It is great for those families traveling with kids. They have at least 4 swimming pools, plus a dedicated kids swimming/playing area with slides and other activities. Kids loved it. The food was also pretty good, even though it is an all inclusive and taking into account the quantity of food they have to prepare.

    The hotel shows its age (about 30 years old). Starting with the lobby and the receptionist desk, you can tell on the walls and ceiling that it has had its damages and repairs. The staff was okay, but I've dealt with nicer staff at other hotels. There is a hotel next door, which was hit by a big hurricane 10 years ago and never got fixed, so depending on who you are and what type of person you are, this could be an eye sore.

  • Good
    Jun 2015
    6,5

    Staff are very friendly and speak English and Spanish- very helpful and sweet staff! Beautiful beach and rooms are simple but clean.

    Cheap food, watered down cheap drinks and too "touristy". I felt like I wasn't really in Mexico. Couldn't wait to get back to Texas for some real Mex food. People CONSTANTLY trying to sell you time shares, stuff, souvenirs. It was a beat down.

  • Excellent
    Apr 2015
    8,8

    Overall good experience for the money.

    The service was amazing. We went during one of the busiest times of year and still did not wait long for anything. We really liked the adult pool and the service there. I have been to 3 all inclusives at about this cost and thought the buffet was better than the others. The other restaurants were good, not great. Loved the bread and salad at the Italian restaurant and liked the food at the Mexican and French restaurants best

    Music at the adult pool and adult bar were not good and heard a lot of complaints. The restrooms downstairs from the adult pool smelled really bad. They seem to do a wonderful job with families and activities for children. Since we went with a group of families this worked out well and everyone was happy. Making reservations was sometimes difficult. Did not care for Wayne's Boots steak but the bull was fun.

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About

Overview

For guests who are looking for an all-inclusive Mexican resort, they should look no further than the Crown Paradise Club All Inclusive Resort. Located in beautiful Cancun, Mexico, guests of this resort will be blown away by the amazing views of the beaches they can see from their rooms. This resort has 617 guest rooms and every single room has a balcony or patio for some stunning views of the ocean. The all-inclusive package includes: six restaurants to dine in, complementary alcoholic drinks, mini bar that is refreshed daily, adults only areas, kids only areas, night time entertainment, tennis courts, fitness center, mini golf, water sports, and three pools. Guests can truly live it up here at the Crown Paradise Club All Inclusive Resort. The food and drinks here are just as grand as the customer service and the rooms. Guests can choose from a wide array of cuisine. Fujiyama, Sans Soucis, Los Gallos, Fisherman’s, La Piazza, Wayne’s Boots, and La Palapa are terrific places for guests to dine here. There is quite a lot to do here and guests can fill their days by hanging out on the beach, snorkeling, sailing, kayaking, and swimming with the turtles. This is truly a magical place and every day is an adventure. There is always a new activity provided by the resort. Booking a room here is one of the easiest things that guests can do and they will be thrilled with the great amenities, customer service, and memories that they will make here. This is a place like no other!

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,5 Excellent

Based on 4 196 reviews

8,7

Location

8,7

WiFi

6,0

Wellness

3,7

Comfort

Things to know

  • Friendly atmosphere
  • Great view
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Game room
Spa
Indoor pool
Outdoor pool
Scuba diving
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Free parking
Playground
Pool table
Private beach
Storage available
Terrace/Patio
Lift
Massage
Concierge service
Child pool
No smoking
Hairdryer
Sauna
Pets not allowed
Free long-term parking
Steam room
Wedding services
Outdoor tennis
Rooftop
Laundry facilities
Laundry service
Hot tub
Cable or satellite TV

Photos

Crown Paradise Club Cancun - Cancún - Balcony Balcony (1)
Crown Paradise Club Cancun - Cancún - Banquet hall Banquets (3)
Crown Paradise Club Cancun - Cancún - Bar Bar (3)
Crown Paradise Club Cancun - Cancún - Bathroom Bathroom (4)

Location

Most popular landmarks

  • El Rey Ruins 0,5 km
  • Playa Delfines 0,6 km
  • Museo Maya de Cancun 1,8 km
  • Wet'n Wild Cancún 5 km
  • Kukulcan Plaza 5,4 km
  • Playa Marlin 5,6 km

Getting around

Cancun 10,2 km
Playa Del Carmen 57,4 km

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